Complete TAG® Library (1524 Assets / 5281 Components)

Courage 2 Coach™

Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.

Diversity 101™ - The Complete Series

As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This program deals with the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

Peer Today, Boss Tomorrow™: Navigating Your Changing Role

Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

The Oh Series™ Everyday Ethics - The Complete Series

We are all faced with making decisions every day. Some are large and some are small. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. It’s important to remember that some of those decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

Drawing the Line: Creating a Harassment-Free Workplace™ (CA Version)

Updated April 2016! A detailed course on harassment prevention that meets California AB1825, AB2053 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers. Workplace bullying (abusive conduct) is also discussed and addressed in this course.

#4 ID:920 Topic: Harassment Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Advantage Plus Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Management, Sexual Harassment, Discrimination, Abusive Conduct Course Level: Intermediate Seat Time: Minimum 120 Minutes
It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace

There is far more to workplace harassment and discrimination than just sex. To demonstrate, this program dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. Topics covered: protected classes (i.e. pregnancy, obesity), paternalism, gender identity, religion, free speech and much more!

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace

This new program (based on the best-selling M.E.E.T. on Common Ground) will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace. This program uses highly relevant and realistic video scenarios involving common situations, such as inappropriate expressions and jokes, unconscious biases and gossip.

TrainingBytes® - Look Who Checked In...™

Patients in gender transition are dealing with emotions, questions, stares and even discrimination. The bottom line message of this short video is simple: Everyone must be treated with respect. It doesn’t matter if you are a patient, co-worker or vendor, we all deserve to be heard and treated fairly…and…sometimes we need to speak up to make that happen!

#7 ID:1645 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: TrainingBytes® Industry Setting: Healthcare Other Topics: Diversity, Respect, Gender Identity Closed Captioned
TrainingBytes® - Please Call Me Jessica, Not Bill™

Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace will accept the transitioning employee is very real. When discussing with and supporting (being an ally) an employee or co-worker going through the transition, the bottom line and key to personal and team success is simple... it all comes down to respect. This powerful video captures the emotion and fears of a transitioning employee.

The Right Side of the Line: Creating a Respectful and Harassment-Free Workplace™

Now more than ever, your employees need to know exactly where the boundaries of acceptable and legal workplace behavior are drawn. This program addresses harassment in all its form, including hazing, gossip, retaliation and more. Meet federal compliance standards for harassment prevention training, giving employees the tools to resolve situations before they escalate.

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

#10 ID:1459 Topic: Conflict Resolution Learning Path: Personal Performance Type: Complete Programs Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Diversity 101™ (eLearning Classic)

Based on the national best-selling program, M.E.E.T. Breaking New Ground™, Diversity 101™ takes a fun, creative and interactive approach to describing the core components of diversity and inclusion in the workplace. This powerful, new course features 8 dramatic, thought-provoking vignettes that entertain while tackling deep diversity, inclusion and respect topics.

It’s Still Not Just About Sex Anymore™: Harassment and Discrimination in the Workplace

In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace. Use with employees organization-wide for annual training or new employee orientation.

#12 ID:1624 Topic: Harassment Learning Paths: Ethics & Compliance, Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Professionalism, Sexual Harassment, Discrimination, Onboarding Course Level: Foundational Seat Time: 35 - 40 Minutes
M.E.E.T.: Breaking New Ground™ - eLearning Classic

Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

A.C.T. with Integrity™: Real Situations for Discussion

Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? Equip employees to make the right choices in tough ethical situations.

Generations: M.E.E.T. for Respect in the Workplace™ (For Employees)

With workers from four generations now active in the workforce, the potential for misunderstanding, frustration and conflict puts increasing pressure on productivity. To turn that challenge into a competitive advantage, this program applies the M.E.E.T. approach to the complexities of effectively working in and managing a multi-age workforce.

Drawing the Line: Creating a Harassment-Free Workplace™ (Standard)

A Sollah Advantage course on harassment and discrimination prevention. This course consists of 12 modules and is designed especially for supervisors & managers.

#16 ID:784 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Plus Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Management, Sexual Harassment, Discrimination, Abusive Conduct Course Level: Advanced Seat Time: 70 Minutes
M.E.E.T. on Common Ground™ - Speaking Up for Respect in the Workplace

Promote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense. Put into practice, this program can help improve the communication and relationships in your workplace.

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance

Help managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.

It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace

Remastered in 2014! There is far more to workplace harassment and discrimination than just sex. To demonstrate, this program dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. It is an eye-opening experience for everyone in the organization to discover what is/is not acceptable in today’s workplace and what their responsibilities are concerning harassment.

What is Diversity, Really?

A very powerful and direct definition of diversity is in this best-selling video vignette/scenario.

Another Look: Defining Respect in Healthcare™

Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.

#21 ID:421 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Complete Programs Industry Setting: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
We Need to M.E.E.T.™: Managing for Respect in the Workplace

Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.

#22 ID:379 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Complete Programs Industry Settings: Office & General, Retail Other Topics: Compliance, Interpersonal Skills, Management, Professionalism, Inclusion, Respect Closed Captioned
Open Mind, Open World: Improving Intercultural Interactions™  eLearning Classic

The Classic version of this Open Mind, Open World is a self-study program designed to help you improve your global mindset and communication skills as you interact with others from different cultural backgrounds.

#23 ID:898 Topic: Communication Learning Paths: Diversity, Inclusion & Respect, Personal Performance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Sales, Interpersonal Skills, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
Say Hello to Kelly

Showing respect for your lesbian coworker.

#24 ID:377 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Industry Settings: Office & General, Retail Other Topics: Interpersonal Skills, Management, Professionalism, Inclusion, Respect, Culture Commitment Closed Captioned
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace

Promote a safe work environment and prevent workplace violence. This course demonstrates practical—and even necessary—tools to help keep your company safe in today’s hectic and pressure-filled world. It illustrates situations that may pose very real threats to coworkers and to your organization.

We Need to M.E.E.T.™: Managing for Respect in the Workplace - eLearning Classic

This eLearning course is designed to help you learn how to recognize, respond to and resolve day-to-day workplace situations to promote a respectful and inclusive working environment.

#26 ID:672 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Industry Settings: Office & General, Retail Other Topics: Compliance, Interpersonal Skills, Management, Professionalism, Inclusion, Respect Course Level: Intermediate Seat Time: 30 - 45 minutes
It's Just an Expression

This video vignette clearly demonstrates the impact of offensive figures of speech on workplace relationships.

#27 ID:230 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Industry Setting: Office & General Other Topics: Harassment, Professionalism, Inclusion, Respect Closed Captioned
M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace

Promote personal responsibility for creating respectful work environments. Create a workplace where people want to come and stay. This objective is the foundation for many organizational initiatives. It seems simple enough, but in reality, it can be difficult to achieve. The reason is it requires more than the issuance of a policy, program, set of regulations or laws.

A.C.T. with Integrity™: Real Situations for Discussions

Equip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization.

#29 ID:681 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
I'm Not Going to Use Them

A quick look into accepting and giving gifts. In this scenario, a business associate/vendor offers tickets to an event as a "thank you."

#30 ID:26 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
The Right Side of the Line: Creating a Respectful & Harassment-Free Workplace™

Meet federal compliance standards for harassment-prevention training. The course is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. It also addresses harassment in all its form, including hazing, gossip, retaliation and more.

#31 ID:679 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (All Employees)

All employees are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.

#32 ID:686 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment, Professionalism Course Level: Foundational Seat Time: 30 minutes
The Right Side of the Line: The M.E.E.T. Resolution Module™

Help managers meet federal compliance standards for harassment-prevention training.

#33 ID:680 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Compliance, Interpersonal Skills, Management, Professionalism Course Level: Intermediate Seat Time: 15 - 20 minutes
Five Completely Sane People

It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.

A Little Extra Cash

Recognizing and handling a conflict of interest.

#35 ID:30 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
Everybody Does It

Unauthorized use of intellectual property; copying work-related software for home use.

#36 ID:37 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
How to Better Understand Generation Y!

This short animated video is a fun way to understand the newest generation in the workplace - Generation Y (also known as the Millennials).

Me Jing Or Ma Jong? Avoiding Stereotypes

A focus on the concept of assistance within a diversity context and the importance of avoiding stereotypes (and bias - conscious or unconscious) in the workplace.

My Grandpa's Name Is Charlie

Generational preferences regarding communication and management; the communication gap between a young manager and an older subordinate.

Out With the Old, In With the New!

This is a terrific and poignant scenario showing the technology gap between generations.

Johnny the Bagger: A True Story of Customer Service™

Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.

#41 ID:140 Topic: Customer Service Learning Path: Personal Performance Type: Complete Programs Industry Settings: Office & General, Retail Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Onboarding Closed Captioned
Just Be F.A.I.R.™: A Practical Approach to Diversity in the Workplace

Promote inclusion and cultural competency in the workplace

Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™

Reduce the risk of costly claims by preventing workplace retaliation.

#43 ID:251 Topic: Compliance Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned
Updated! Sexual Harassment? You Decide.™ Real Situations for Discussion

Meet your annual refresher sexual harassment-prevention training requirements with this powerful, real-life situation program.

Conflict Clock™ - eLearning Classic

Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

#45 ID:1477 Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 Minutes
It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (eLearning)

Promote awareness of how harassment and discrimination impact the entire organization. This course dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. It is an eye-opening experience for everyone in the organization to discover what is/is not acceptable in today’s workplace and what their responsibilities are concerning harassment.

#46 ID:677 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Harassment, Professionalism, Respect, Sexual Harassment, Abusive Conduct Course Level: Foundational Seat Time: 35 Minutes
L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance - eLearning Classic

How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader! This eLearning course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance.

#47 ID:682 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 30 - 45 minutes
Legal Briefs™ Family and Medical Leave Act

The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

#48 ID:1560 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Leadership, Management, New Supervisor Course Level: Intermediate Seat Time: 30 Minutes
Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

By taking this updated eLearning course, your managers will learn how the ADA impacts them and their employees and find key answers to their most frequently asked questions. With critical legal information to guide decision making, this course helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively.

#49 ID:693 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Leadership, Respect Course Level: Intermediate Seat Time: 30 minutes
Managing Generations: M.E.E.T. for Respect in the Workplace™ - eLearning Classic

With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)

Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

#51 ID:678 Topic: Management Learning Path: Leadership Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Foundational Seat Time: 30 - 45 minutes
Prevent Workplace Bullying: How to Recognize and Respond to Bullies at Work

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. There is also a manager eLearning course available.

#52 ID:794 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Office & General, Retail Other Topics: Communication, Ethics, Harassment, Management, Professionalism Course Level: Foundational Seat Time: 30 Minutes
Preventing Retaliation in the Workplace: Recognize. Respond.™ Resolve. (Manager Version)

Reduce the risk of costly claims by preventing workplace retaliation! This updated course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.

#53 ID:685 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment, Management, Professionalism Course Level: Intermediate Seat Time: 35 Minutes
Sexual Harassment: It Can Happen Here™ (Employees)

Educate your employees on the most common forms of sexual harassment. This course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up. The end result is a workplace where people want to come-and stay.

#54 ID:683 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Professionalism, Onboarding, Abusive Conduct Course Level: Foundational Seat Time: 25 Minutes
Sexual Harassment: It Can Happen Here™ (Managers/Supervisors)

Geared towards managers and supervisors, this course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up.

#55 ID:1578 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Management, Professionalism, Abusive Conduct Course Level: Intermediate Seat Time: 30 Minutes
Sexual Harassment? You Decide.™ Real Situations for Discussion (eLearning)

Updated! This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.

#56 ID:684 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism, Abusive Conduct Course Level: Foundational Seat Time: 35 Minutes
Sexual Harassment… It’s Not Enough to Know Better (For Employees)

You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

#57 ID:1479 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance Course Level: Foundational Seat Time: 40 Minutes
Sexual Harassment… It’s Not Enough to Know Better (For Managers)

Managers and supervisors are held to a higher legal standard in sexual harassment cases. It’s Not Enough to Know Better provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

#58 ID:1480 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance Course Level: Intermediate Seat Time: 50 Minutes
The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

#59 ID:696 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
The Three-Dimensional Interview: Evaluating for Capability, Commitment & Chemistry™

This updated eLearning course shows how to take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

#60 ID:700 Topic: Management Learning Path: Leadership Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Change, Leadership, Professionalism, Hiring Course Level: Intermediate Seat Time: 30 - 45 minutes
Without Regard… (For Managers)

Without Regard… is designed to be a brief but effective overview of workplace discrimination for managers & supervisors - and is now in our eLearning Classic format! To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs.

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead - eLearning Classic

Success isn’t just about the job you do—it’s also about how you do it. Communicating effectively, working well with others, staying positive and flexible in the face of change —these are essentials for helping new employees become productive as quickly as possible.

#62 ID:795 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership Course Level: Foundational Seat Time: 30 Minutes
Coaching and Feedback Essentials: An Advantage eLearning Course

This course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.

#63 ID:854 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - Advantage Industry Settings: Healthcare, Office & General, Retail Other Topics: Interpersonal Skills, Management, Conflict Resolution, Collaboration Course Level: Intermediate Seat Time: 35 minutes
It's Not Just About Sex Anymore™: An Advantage eLearning Course

Using dramatic examples in white and blue collar, hospitality, health care and retail settings, this program will protect your organization by communicating everyone's legal responsibilities towards harassment and discrimination.

#64 ID:941 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Professionalism, Discrimination, Onboarding, Abusive Conduct Course Level: Advanced Seat Time: 45 Minutes
Leadership 101

Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels. They will also explore different methods for being more influential and identify leadership behaviors in a variety of situations. This course also helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

#65 ID:888 Topic: Leadership Learning Path: Leadership Type: eLearning - Advantage Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Interpersonal Skills, Coaching & Mentoring, New Supervisor, Onboarding Course Level: Intermediate Seat Time: 35 Minutes
Managing Generation Y: Recruit, Engage, Retain™: An Advantage eLearning Course

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

The Right Side of the Line™: An Advantage eLearning Course

This interactive eLearning course is designed to meet federal compliance standards for harassment-prevention training.

#67 ID:940 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Advantage Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism Course Level: Intermediate Seat Time: 50 Minutes
Got Compliance?™ Harassment, Really?™

By completing this eLearning course, you will be able to identify behaviors that are harassing, determine what behavior is out-of-bounds, and identify how to react given situations involving harassment.

#68 ID:1276 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 12 Minutes
Got Compliance?™ Harassment: It’s More Than You Think™

The majority of people who harass do so as a conscious or unconscious way of expressing dominance or power. It may be used as a method for organizational or social control over someone else. Bullying is a form of harassment.

#69 ID:1084 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Professionalism, Discrimination Course Level: Intermediate Seat Time: 12 Minutes
Got Compliance?™ The Hostile Work Environment

One of the realities of today’s workplace is the potential for violence, and as a manager, you must be able to effectively respond to situations that create a hostile work environment. You are responsible for providing a safe workplace for all your employees so you need the skills to deal with the risks that exist in managing people.

#70 ID:1465 Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Management, Professionalism Course Level: Intermediate Seat Time: 14 Minutes
Got Compliance?™ Third Party Harassment

We all deserve to work in a respectful and harassment-free workplace and it’s important for you to understand what is and is not acceptable behavior. Sometimes harassment occurs by people outside of our company. This eLearning module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.

#71 ID:1301 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - LearningBytes® Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Professionalism, Abusive Conduct Course Level: Intermediate Seat Time: 14 Minutes
Got Diversity & Inclusion?™ Generational Diversity for Managers

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

Got Leadership?™ Understanding Generation Y (Millennials)™

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. In this module, we will be concentrating on Gen Y - the newest generation to enter the workplace (with different expectations and work styles).

Integrity Every Day: Program Introduction

Introduces what it means to act with integrity on a daily basis.

#74 ID:579 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Introduction Industry Setting: Healthcare Other Topics: Change, Compliance, Interpersonal Skills, Professionalism Closed Captioned
Workplace Violence Is...™

Violence affects ALL of us. We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Workplace Violence Is...™ (Healthcare Version)

Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

PREVAIL!™ - Restaurant Overview
New Asset

An armed intruder/active shooter event can happen anywhere… even at a restaurant! The tools and training concepts presented in this program will apply to any work environment. So, the key is to focus on the options you have in your workplace – and use the skills & response principles presented to overcome and prevail in an active shooter situation.

#77 ID:1831 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Complete Programs Industry Setting: Retail Other Topics: Workplace Violence Prevention, Workplace Safety & Awareness Seat Time: 60 Minutes Closed Captioned
PREVAIL!™ Armed Intruder Preparedness & Response Training (Employee) - eLearning Advantage
New Course

Being prepared… that’s what can dramatically change your chance of prevailing during a active shooter/armed intruder situation. Why? Because the shooter is NOT counting on you being ready to act! This comprehensive PREVAIL!™ course teaches a trained response that allows for immediate action and a better opportunity to overcome.

PREVAIL!™ Armed Intruder Preparedness & Response Training (Manager) - eLearning Advantage
New Course

Since the 1980’s, workplace violence has been recognized as a leading cause of occupational injury and mortality. Violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. PREVAIL!™ will help you - the manager/supervisor - better respond in violent situations involving an armed threat. The goals & objectives of this course provide you with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

Conflict 101™ (eLearning Classic)
New Course

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

#80 ID:1832 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Foundational Seat Time: 20 Minutes
Conflict 101™
New Asset

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Courage 2 Coach™: An Advantage eLearning Course
New Course

A big part of being a manager or supervisor is dealing with tough employee situations. Sometimes it just seems easier to ignore the problem, rather than take the time and courage to confront the situation and get the employee back on track. Courage 2 Coach™ outlines a specific four-step process for coaching that will work in any employee performance situation.

#82 ID:1826 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
Civility Is…™
New Asset

Being civil means interacting and responding courteously and respectfully. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a civil and respectful workplace.

Cultural Competency Is…™ (Healthcare)
New Asset

Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.

#84 ID:1833 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Meeting Openers Industry Setting: Healthcare Other Topics: Inclusion, Respect

You’re a leader within your organization. Others look to you as a mentor and guide - day to day … and especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an armed intruder/active shooter situation.

As most of us are aware, violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. While the latter is the least common, it is the most devastating to employees, families, employers and their communities. PREVAIL!™ is designed to help your organization better respond in violent situations involving an armed threat. This program provides employees, managers and executives with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

PREVAIL!™ is designed to help your organization better respond in violent situations involving an armed threat. The goals and objectives of this course provide employees with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

#89 ID:1729 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

#90 ID:1776 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Foundational Seat Time: 20 Minutes

“Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

#92 ID:780 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Office & General, Retail Other Topics: Communication, Professionalism, Coaching & Mentoring Course Level: Intermediate Seat Time: 25 minutes

Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

#93 ID:781 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Office & General, Retail Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 25 minutes

Talking about diversity and fairness in the workplace is important; actively managing the challenges and issues that can arise is much more difficult—but critical for maintaining productivity and achieving results.

#94 ID:918 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Complete Programs Industry Settings: Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Inclusion, Respect Closed Captioned

Employees are every organization’s first line of defense against sexual harassment. With It’s Not Enough to Know Better, you will help clearly define sexual harassment to your employees, and empower them to act when they recognize inappropriate behavior.

#95 ID:802 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Abusive Conduct Seat Time: 25 Minutes Closed Captioned

Vignette shows unwelcome physical behavior such as sitting on a person’s lap, blocking normal work or movement, pats, or pinching.

#96 ID:819 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment Closed Captioned

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

#97 ID:767 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Healthcare, Office & General, Retail Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned

Managers are held to a higher legal standard in sexual harassment cases, thus the need for this specialized version of It’s Not Enough to Know Better - providing the education, guidance and authority to help managers rise to the challenge of prevention in the workplace!

#98 ID:803 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Abusive Conduct Seat Time: 25 Minutes Closed Captioned

A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.

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