Complete TAG® Library (1524 Assets / 5281 Components)

Conflict 101™ (eLearning Classic)
New Course

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Conflict 101™
New Asset

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Courage 2 Coach™: An Advantage eLearning Course
New Course

A big part of being a manager or supervisor is dealing with tough employee situations. Sometimes it just seems easier to ignore the problem, rather than take the time and courage to confront the situation and get the employee back on track. Courage 2 Coach™ outlines a specific four-step process for coaching that will work in any employee performance situation.

#2 ID:1826 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Advantage Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Professionalism Course Level: Intermediate Seat Time: 45 Minutes
Civility Is…™
New Asset

Being civil means interacting and responding courteously and respectfully. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a civil and respectful workplace.

Cultural Competency Is…™ (Healthcare)
New Asset

Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.

#4 ID:1833 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Meeting Openers Industry Setting: Healthcare Other Topics: Inclusion, Respect

You’re a leader within your organization. Others look to you as a mentor and guide - day to day … and especially in times of need. One of the times you may be asked to lead is when the unthinkable happens. The preparation you take now – and the steps you help others around you take – will help increase the chances of prevailing during an armed intruder/active shooter situation.

As most of us are aware, violence on the job manifests itself in many forms; from emotional abuse to bullying to assault and even homicide. While the latter is the least common, it is the most devastating to employees, families, employers and their communities. PREVAIL!™ is designed to help your organization better respond in violent situations involving an armed threat. This program provides employees, managers and executives with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

PREVAIL!™ is designed to help your organization better respond in violent situations involving an armed threat. The goals and objectives of this course provide employees with information and strategies on recognizing and responding to the dynamic challenges and issues of violent incidents within the workplace.

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

#9 ID:1729 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

#10 ID:1776 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Foundational Seat Time: 20 Minutes

“Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

#12 ID:780 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Office & General, Retail Other Topics: Communication, Professionalism, Coaching & Mentoring Course Level: Intermediate Seat Time: 25 minutes

Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

#13 ID:781 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Office & General, Retail Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 25 minutes

Talking about diversity and fairness in the workplace is important; actively managing the challenges and issues that can arise is much more difficult—but critical for maintaining productivity and achieving results.

#14 ID:918 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Complete Programs Industry Settings: Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Inclusion, Respect Closed Captioned

Employees are every organization’s first line of defense against sexual harassment. With It’s Not Enough to Know Better, you will help clearly define sexual harassment to your employees, and empower them to act when they recognize inappropriate behavior.

#15 ID:802 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Abusive Conduct Seat Time: 25 Minutes Closed Captioned

Vignette shows unwelcome physical behavior such as sitting on a person’s lap, blocking normal work or movement, pats, or pinching.

#16 ID:819 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment Closed Captioned

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

#17 ID:767 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Healthcare, Office & General, Retail Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned

Managers are held to a higher legal standard in sexual harassment cases, thus the need for this specialized version of It’s Not Enough to Know Better - providing the education, guidance and authority to help managers rise to the challenge of prevention in the workplace!

#18 ID:803 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Abusive Conduct Seat Time: 25 Minutes Closed Captioned

A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.

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