Complete TAG® Library (1524 Assets / 5281 Components)

Out With the Old, In With the New!

This is a terrific and poignant scenario showing the technology gap between generations.

Johnny the Bagger: A True Story of Customer Service™

Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.

#1 ID:140 Topic: Customer Service Learning Path: Personal Performance Type: Complete Programs Industry Settings: Office & General, Retail Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Onboarding Closed Captioned
Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™

Reduce the risk of costly claims by preventing workplace retaliation.

#3 ID:251 Topic: Compliance Learning Path: Ethics & Compliance Type: Complete Programs Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned
Updated! Sexual Harassment? You Decide.™ Real Situations for Discussion

Meet your annual refresher sexual harassment-prevention training requirements with this powerful, real-life situation program.

Conflict Clock™ - eLearning Classic

Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

#5 ID:1477 Topic: Conflict Resolution Learning Path: Personal Performance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Interpersonal Skills, Professionalism Course Level: Foundational Seat Time: 35 Minutes
It's Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace (eLearning)

Promote awareness of how harassment and discrimination impact the entire organization. This course dramatizes employee behaviors that lead to formal charges and result in serious consequences for the individuals involved. It is an eye-opening experience for everyone in the organization to discover what is/is not acceptable in today’s workplace and what their responsibilities are concerning harassment.

#6 ID:677 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Harassment, Professionalism, Respect, Sexual Harassment, Abusive Conduct Course Level: Foundational Seat Time: 35 Minutes
L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance - eLearning Classic

How do you turn a Code of Conduct into a living, breathing part of your organization? Enlist the active, committed involvement of every leader! This eLearning course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance.

#7 ID:682 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Course Level: Intermediate Seat Time: 30 - 45 minutes
Legal Briefs™ Family and Medical Leave Act

The Family and Medical Leave Act (FMLA) provides employees with health problems and family challenges the opportunity to deal with those issues without having to worry about the impact on their careers. Managers and organizations need to be aware of the purpose and benefits of the FMLA and make sure they are correctly communicating and interpreting the law to employees.

#8 ID:1560 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Leadership, Management, New Supervisor Course Level: Intermediate Seat Time: 30 Minutes
Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

By taking this updated eLearning course, your managers will learn how the ADA impacts them and their employees and find key answers to their most frequently asked questions. With critical legal information to guide decision making, this course helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively.

#9 ID:693 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance, Leadership, Respect Course Level: Intermediate Seat Time: 30 minutes
Managing Generations: M.E.E.T. for Respect in the Workplace™ - eLearning Classic

With four generations now active in the workforce, leaders are faced with managing an array of misunderstandings, frustrations and conflicts that can put pressure on productivity. To be effective, leaders need a better grasp of how generational differences impact working relationships and how to manage appropriately for results.

Peer Today, Boss Tomorrow™: Navigating Your Changing Role (eLearning Classic)

Help new managers promoted from within get up to speed fast. This course presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role. Key strategies, activities and practical suggestions make this program an excellent choice for organizations that promote from within or train new supervisors regularly.

#11 ID:678 Topic: Management Learning Path: Leadership Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor, Onboarding Course Level: Foundational Seat Time: 30 - 45 minutes
Prevent Workplace Bullying: How to Recognize and Respond to Bullies at Work

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it. There is also a manager eLearning course available.

#12 ID:794 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Office & General, Retail Other Topics: Communication, Ethics, Harassment, Management, Professionalism Course Level: Foundational Seat Time: 30 Minutes
Preventing Retaliation in the Workplace: Recognize. Respond.™ Resolve. (Manager Version)

Reduce the risk of costly claims by preventing workplace retaliation! This updated course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.

#13 ID:685 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment, Management, Professionalism Course Level: Intermediate Seat Time: 35 Minutes
Sexual Harassment: It Can Happen Here™ (Employees)

Educate your employees on the most common forms of sexual harassment. This course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up. The end result is a workplace where people want to come-and stay.

#14 ID:683 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Professionalism, Onboarding, Abusive Conduct Course Level: Foundational Seat Time: 25 Minutes
Sexual Harassment: It Can Happen Here™ (Managers/Supervisors)

Geared towards managers and supervisors, this course provides the understanding and skills necessary to create and maintain a respectful workplace. When people believe that who they are and what they do is respected, conflict, tension, complaints, grievances, lawsuits and turnover go down-while retention, morale and productivity go up.

#15 ID:1578 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Harassment, Management, Professionalism, Abusive Conduct Course Level: Intermediate Seat Time: 30 Minutes
Sexual Harassment? You Decide.™ Real Situations for Discussion (eLearning)

Updated! This eLearning course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to supplement annual refresher sexual harassment-prevention training requirements.

#16 ID:684 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism, Abusive Conduct Course Level: Foundational Seat Time: 35 Minutes
Sexual Harassment… It’s Not Enough to Know Better (For Employees)

You, our employees, are the first line of defense against sexual harassment. This new course provides the education and guidance to help employees rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

#17 ID:1479 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance Course Level: Foundational Seat Time: 40 Minutes
Sexual Harassment… It’s Not Enough to Know Better (For Managers)

Managers and supervisors are held to a higher legal standard in sexual harassment cases. It’s Not Enough to Know Better provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace.

#18 ID:1480 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - Classic Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail Other Topics: Compliance Course Level: Intermediate Seat Time: 50 Minutes
The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

This eLearning course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

#19 ID:696 Topic: Leadership Learning Path: Leadership Type: eLearning - Classic Industry Settings: Industrial & Manufacturing, Office & General, Retail Other Topics: Change, Communication, Sales & Service, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes

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