Search Video Library for: Diversity Dynamics

Bias Crossword Puzzle

A fun activity to quickly introduce and work through key diversity terms regularly associated with bias.

Activities Diversity, Equity, Inclusion & Belonging Micro-Inequities/Micro-Aggressions, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias

Bias Quotes - Mix and Match Activity

This activity is designed to help participants re-think their assumptions about others based on what they see (or read). Participants review quotes attributed to famous people on topics that are not how people often think about them.

Activities Diversity, Equity, Inclusion & Belonging Change, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias

Building Cultural Competency Action Plan

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!

Activities Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Personal Improvement, Retention Aid, Training Support

Cultural Competence Crossword Puzzle

A fun way to present and learn key cultural competency terms and definitions.

Activities Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Training Support

Developing Cultural Competence

Article Summary: The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop cultural competence.

Activities Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Discussion Trigger, Diversity Dynamics, Interpersonal Skills, Learning Reinforcement, Professionalism, Respect / Respectfulness, Retention Aid, Training Support

Generations - Tips for Success

Looking for easy-to-use tips for working with various generations in your workplace? Then this is the tool for you. With simple dos and don'ts - this training tool gives you plenty of information for your next training session.

Activities Diversity, Equity, Inclusion & Belonging Generational Challenges, Culture Commitment, Discussion Trigger, Diversity Dynamics, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid

Overcoming Bias Activity

This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.

Activities Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Team Builder

Summary of M.E.E.T.™ in Action

Handout - We need to be aware of generational differences and ways to work successfully in a multi-generational workplace. The M.E.E.T.™ model helps us communicate effectively and build a respect-filled workplace where people of all generations can do their best work.

Activities Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Discussion Trigger, Diversity Dynamics, Generational Challenges, Retention Aid, Training Support

The Cultural Competence Matrix

The Cultural Competence Matrix shows the stages we move through in developing cultural competence.

Activities Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Learning Reinforcement, Retention Aid, Training Support

Ultimatum Game: Understanding Fairness & Inclusion

The first ultimatum game was developed as a stylized representation of negotiation, by Güth, Schmittberger, and Schwarze in 1982. It has since become a popular economic experiment. It has been adapted in this activity to illustrate the role fairness plays in influencing our reactions and decisions.

Activities Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discussion Trigger, Diversity Dynamics, Team Builder or Retention Aid, Training Support

Discussion Card - Multigenerational Teams

This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Generational Challenges, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid, Training Support

Discussion Card: Being an Ally

These easy-to-use cards provide a simple model (A.L.L.I.E.S.) along with thought-provoking questions on the power of being an ally in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Active Bystander / Ally, Culture Commitment, Discussion Trigger, Diversity Dynamics, Gender Identity, Effective Leadership, Learning Reinforcement, Management, Team Builder, Training Support

Discussion Card: Cultural Competency in Healthcare

These easy-to-use cards provide a cultural competency awareness model (F.R.E.D.) and questions to address common diversity, inclusion and respect issues in the health care environment. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Training Support, Workplace Civility

Discussion Card: Diversity in Hiring

When hiring employees, it's important to think about what happens after the hire - even during the hiring process. These easy-to-use cards provide a simple model (H.I.R.I.N.G.) along with thought-provoking questions on supporting each employee before/after the hire. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Effective (& Legal) Interviewing, Effective Leadership, Learning Reinforcement, Management, Onboarding

Discussion Card: Diversity Recruiting

Introduce managers' responsibilities related to recruiting and hiring practices. These easy-to-use cards provide a simple model (R.E.C.R.U.I.T.) along with thought-provoking questions on effectively recruiting with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Card: Managing Diverse Teams

These colorful, easy-to-use cards provide a leadership model (M.A.N.A.G.E.) and questions to address common team issues. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Management, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Team Builder, Team Builder or Retention Aid, Training Support

Discussion Card: Multicultural Customer Service

Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Belonging Customer Service, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness

Discussion Card: Multicultural Sales

Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Belonging Sales & Service, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness

Discussion Card: Partnering with Community Organizations

Finding diverse talent is key to positive growth - and using as many recruiting resources as possible - is key. These easy-to-use cards provide a simple model (L.O.C.A.L.) along with thought-provoking questions on working with community organizations to recruit and hire with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management

Discussion Card: Recruiting Diverse Talent In-House

Finding diverse talent might be as easy as looking within... within your organization. These easy-to-use cards provide a simple model (I.N.H.O.U.S.E.) along with thought-provoking questions on finding and developing diverse talent within your own organization. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Hiring & Recruiting, Discussion Trigger, Diversity Dynamics, Effective Leadership, Learning Reinforcement, Management