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Results for Topic: Coaching & Mentoring

  • We've all seen the news. Allegations of sexual misconduct and predatory behavior in the workplace are prompting lawsuits against employers - and even against managers and staff who don't proactively put an end to the behavior. The fallout from these cases may cause men to stop serving as mentors to avoid any hint of impropriety with a female colleague.

    #1 ID:2331
    Topic: Coaching & Mentoring Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism, Leading, Discrimination, Workplace Civility Closed Captioned
  • The Courage to Coach (for Retail)

    Effective coaching is the single most important factor in employee development today. The Courage to Coach for Retail turns common sense into common practice with a four-step process that can be applied to any employee performance situation.

    #2 ID:503
    Topic: Coaching & Mentoring Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership
  • Coaching Is Being Specific

    Coaching an employee with the right answers but the wrong attitude - especially when it comes to internal customers.

    #3 ID:69
    Topic: Coaching & Mentoring Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Coaching Is...™

    Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.

    #4 ID:1544
    Topic: Coaching & Mentoring Learning Path: Leadership Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Learning Reinforcement
  • Coaching to Support Success

    When it comes to coaching, open-ended questions are usually the best questions. This simple tool lists open-ended questions you can ask to bring out the best in your employees.

    #5 ID:1541
    Topic: Coaching & Mentoring Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Management, Discussion Trigger
  • In order for businesses to survive and remain competitive, they must respond to this changing environment. As Tom Peters observes in Thriving on Chaos, “Excellent firms don’t believe in excellence—only in constant improvement and constant change.” As part of their response to change, successful organizations seek ways to support and foster employee growth and development. Managers are developing skills to facilitate this process. They are acting as mentors to their employees. Coworkers and other employees with company experience and skills are also offering their services as mentors to less-experienced employees.

    #6 ID:2465
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: How-To Book Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leading
  • Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.

    #7 ID:1711
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    #8 ID:2098
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

    #9 ID:1752
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • A Real Team Player. Not!

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #10 ID:2117
    Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Emotional Intelligence Closed Captioned
  • Believe It!

    Having faith and believing in your dream is a major part of achieving it! It can be difficult during the obstacles to maintain that faith and belief in ourselves. Having a mentor or a coach during those tough times can make a tremendous difference in achieving your dream.

    #11 ID:1840
    Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism, Coaching & Mentoring Closed Captioned
  • Change Is Not in My Vocabulary (Healthcare)

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #12 ID:2122
    Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence Closed Captioned
  • Change Is Not in My Vocabulary...

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #13 ID:2118
    Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • Courage 2 Coach™ - Coaching is Positive

    We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.

    #14 ID:1723
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Empower

    One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.

    #15 ID:1724
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Motivate

    When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

    #16 ID:1725
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Specific Issues

    Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

    #17 ID:1726
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Must Do's As a Mentor

    There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!

    #18 ID:1958
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • The Courage to Coach™ for Retail: Summary/Conclusion

    Learning how to effectively coach when the situation arises is a very important part of any supervisor or manager’s job.

    #19 ID:1837
    Topic: Coaching & Mentoring Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • The “Whatever” Co-Worker…

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    #20 ID:2120
    Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • The “Whatever” Co-Worker… (Healthcare)

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    #21 ID:2124
    Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • What Does a Mentor Do?

    When an employee is new to the company, or even new to their role, there’s no substitute for the conversations and support that a mentor provides. Let’s face it, every job has a certain number of rules, processes, must dos and unwritten “ways of things” that, without you, your mentee would have to learn through experience.

    #22 ID:1956
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • What is Mentoring?

    When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing.

    #23 ID:1955
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Who Benefits from Mentoring?

    The advice and tips a mentor gives has a direct impact. Mentees benefit from the mentors experience. With a mentor on their side, they can learn the things that can help them get the new chapter in their career started on the right foot.

    #24 ID:1957
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Discussion Card: Coaching Others

    These easy-to-use cards provide a simple model (C.O.A.C.H.) along with thought-provoking questions on effectively coaching others in the workplace and beyond. These cards are great for a quick training reminder, mentor support or conversation starter.

    #25 ID:1800
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Training Support, Team Builder or Retention Aid, Collaboration, Learning Reinforcement
  • Discussion Card: Mentoring 101

    These easy-to-use cards provide a simple model (M.E.N.T.O.R.) along with thought-provoking questions on the power of effective mentoring. These cards are great for a quick training reminder, mentor support or conversation starter.

    #26 ID:1795
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Discussion Trigger, Training Support, Culture Commitment, Energizer or Team Builder, Team Builder or Retention Aid, Retention Aid, Learning Reinforcement
  • Courage 2 Coach™ - Program Introduction/Model

    This engaging video lays out the Courage 2 Coach™ (C2C) model for effective coaching. A narrator/coach works through a high level coaching scenario using a dramatic situation.

    #27 ID:1721
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Problem Resolution Closed Captioned
  • Mentoring 101™ - The Basics: Program Introduction

    Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

    #28 ID:1959
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Coaching for S.A.L.E.™ Success: Program Conclusion

    Program summary for Coaching for S.A.L.E. Success.

    #29 ID:597
    Topic: Sales & Service Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Coaching & Mentoring Closed Captioned
  • Courage 2 Coach™ - Program Conclusion / The Bottom Line

    This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

    #30 ID:1722
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • The High Performer

    Coaching high-performers who have trouble getting along with their co-workers

    #31 ID:624
    Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Coaching & Mentoring
  • Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #32 ID:2093
    Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • A Real Team Player. Not! (Healthcare)

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #33 ID:2121
    Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence Closed Captioned
  • Sales Made Simple™ - Can't Get Past Voice Mail

    A salesperson asks our sales expert (Skip Normand) a common problem (especially for new sales people): "I can’t get past the voicemail system. If you don’t have a name or direct extension number, you’re out of luck. Got any suggestions?"

    #34 ID:1661
    Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Coaching & Mentoring, Selling Closed Captioned
  • Coaching for S.A.L.E.™ Success: Program Introduction

    Program opening/set the stage for Coaching for S.A.L.E. Success.

    #35 ID:596
    Topic: Sales & Service Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Coaching & Mentoring Closed Captioned
  • Supplemental Training Module: High-Performance Principles

    A high performer in our organization is someone who comes into work every day and consistently exhibits: Integrity, Respect, Initiative, Confidence and Purpose. The bottom line for any individual in any organization is to deliver results. This supplemental/debrief training session will help your organization achieve results by developing the knowledge and skills of the greatest asset the organization has — your employees.

    #36 ID:1801
    Topic: Discussion Trigger Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Assessment, Personal Improvement
  • When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #37 ID:2094
    Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned