Search Video Library for: Professionalism
The Road Trip
Sharing inappropriate art and pictures in the workplace.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism
The Water Boy
When the harassed becomes the harasser.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism
Use Generalities as an Opportunity to Ask for a Specific Example
How would you probe when the interviewee gives general responses to your questions? Consider Probes For A Specific Example: "Tell me what you did when you helped a specific person get organized?" "Describe what you did to make one meeting really effective for getting organized?" "Give me an example of a time when a good worker’s complaint helped you improve organization?" "When did you use the computer system to improve organization?"
Video Vignettes Diversity, Equity, Inclusion & Belonging Management, Communication, Effective Leadership, Professionalism
We Need to M.E.E.T. Program Summary
Review of the M.E.E.T. communication model and how to find common ground.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Management, Professionalism
Why More Harassment Training?
Subject matter expert provides overview of harassment & discrimination and why training is needed and relevant today.
Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism
You Should See Her Qualifications
When gender stereotypes impact trust and working relationships
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness
Get the Whole Picture™ - Introduction
Introduction to advanced behavior-based interviewing techniques
Video Introduction Leadership Effective (& Legal) Interviewing, Effective Leadership, Professionalism
Whale Done! - Program Introduction with Ken Blanchard
Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships.
Video Introduction Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
Harassment & Discrimination: The Bottom Line
Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.
Video Summary Ethics & Compliance Discrimination, Compliance, Harassment Prevention, Learning Reinforcement, Professionalism
Johnny the Bagger® - Final Thought
How to provide service from the heart
Video Summary Personal Performance Customer Service, Change, Communication, Customer Service, Interpersonal Skills, Motivation, Professionalism
Retaliation - An Overview for Employees
Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.
Video Summary Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Professionalism
Whale Done! - Program Summary (Building Relationships)
Review of Whale Done! approach; building relationships to get positive results.
Video Summary Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service
What You Need to Know - Five Actions for Staying Out of Court
Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act
Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism
WorkSmarts - Program Summary
A good review of the strategies for working smart.
Video Summary Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Professionalism
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Workplace Privacy
Shared Resources
When a colleague monopolizes shared resources
Case Studies Leadership, Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership
The Business Trip
Ethical use of an expense account
Case Studies Ethics & Compliance Ethics & Integrity, Compliance, Professionalism, Sales & Service
The High Performer
Coaching high-performers who have trouble getting along with their co-workers
Case Studies Leadership Management, Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe
No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Workplace Violence Prevention, Abusive Conduct / Bullying, Compliance, Management
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™
This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Abusive Conduct / Bullying, Communication, Harassment Prevention, Management, Professionalism