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Results for Topic: Professionalism

Office Politics Is...™

Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.

Discussion Generators Personal Performance Professionalism, Discussion Trigger, Team Builder or Retention Aid, Learning Reinforcement

Your Path to Success™ Being Your Best

Your Path to Success™ Being Your Best

Most seem to think that success on the job is all about what you know… or what you can do. Most quickly learn that your attitude and how you act around others are just as important. It's always easy, but it goes a long way towards being your best.

Video Vignettes Professionalism, Interpersonal Skills, Personal Improvement

Communicate and Listen

Communicate and Listen

How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

Half Full or Half Empty?

Half Full or Half Empty?

Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

Video Vignettes Personal Performance Professionalism, Change, Communication, Interpersonal Skills, Emotional Intelligence

Have a Plan, Work the Plan

Have a Plan, Work the Plan

Planning and organizing for results (increased productivity).

Video Vignettes Personal Performance Professionalism, Change, Motivation

It Takes a Team!

It Takes a Team!

Working with others to achieve results; making meetings effective

Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills

Stay in Control

Stay in Control

Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!

Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills, Emotional Intelligence

The Big Picture

The Big Picture

Learn how to keep things in perspective by managing expectations.

Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills, Emotional Intelligence

Tit for Tat

Tit for Tat

This vignette shows two employees using a derogatory term toward each other.

Video Vignettes Personal Performance Professionalism, Respect, Discrimination

What Should I Do First?

What Should I Do First?

Effectively managing shifting priorities.

Video Vignettes Personal Performance Professionalism, Change, Motivation

WorkSmarts - Program Summary

WorkSmarts - Program Summary

A good review of the strategies for working smart.

Video Summary Personal Performance Professionalism, Communication, Interpersonal Skills, Professionalism, Collaboration

Anti-Social

Anti-Social

This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

Case Studies Personal Performance Professionalism, Communication, Harassment Prevention, Interpersonal Skills

Awkward Moments

Awkward Moments

This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

Case Studies Personal Performance Professionalism, Communication, Compliance, Interpersonal Skills, Leadership

Consenting Adults

Consenting Adults

When coworkers begin dating one another

Case Studies Ethics & Compliance Professionalism, Communication, Compliance, Interpersonal Skills

Teamwork

Teamwork

What is an "unfair advantage" when you are up for a promotion?

Case Studies Leadership, Personal Performance Professionalism, Communication, Ethics & Integrity, Motivation, Interpersonal Skills

Weighty Issues

Weighty Issues

Physical appearances and job requirements

Case Studies Personal Performance Professionalism, Compliance, Diversity Dynamics, Interpersonal Skills, Management, Inclusion & Equity, Respect

Managing Essentials™ Hygiene Problems

Being a manager or supervisor isn't easy! What do you do about an employee with body odor, bad breath, or who appears unclean? What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Communicating Plans for a Change

Changes are being made in your organization and employees are going to be concerned. You can’t control the changes but you can help control the employees’ reaction to the changes. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Consistently Late for Work

You have an employee who’s consistently late for work. It's negatively impacting others on your team. People are starting to complain. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Disability Discrimination

An employee comes to you and complains that she or he has been subject to disability discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination, Workplace Safety & Awareness

Managing Essentials™ Excessive Socializing

You have an employee who spends too much time chatting with others instead of working. The employee is being paid to do the best job possible during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Frequently Absent

You have an employee who’s missed too many work days. How much absenteeism is tolerated depends on your organization’s policy. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Inappropriate Dress

An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Low Raise, Really?

You have an employee complains to you that their raise was less than expected. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Personal Problems at Work

You’re aware an employee is having some personal problems and you feel they’re affecting his or her work. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Race Discrimination

An employee comes to you and feels that they have been the target of racial discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Problem Resolution, Discrimination

Managing Essentials™ Religious Discrimination

An employee comes to you and complains that they have been discriminated against because of their religion. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination

Managing Essentials™ Resists Change

A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Change, Professionalism, Leading, Problem Resolution

Managing Essentials™ Safety Rules Violation

you’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership, Workplace Safety Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

Managing Essentials™ Solving Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, what do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Problem Resolution

Managing Essentials™ Substance Abuse

You believe an employee is abusing alcohol or drugs. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Substance Abuse

Managing Essentials™ Termination Due To Downsizing

You have to let someone go because your organization is downsizing and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Managing Essentials™ Termination Due To Poor Performance

You have to fire someone for poor performance and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

Managing Essentials™ Too Many Personal Calls

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

Being Cooperative and Respectful

How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.

Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

Wanna See My Banana?

With all the court cases that have been going on and the changes in the laws, there are a lot of different ways that people can end up doing something that can get them into trouble. This video shows how joking and innuendos can lead to sexual harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination

Taking Care of Your Future Is...™

Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about what it takes to get your career on track and rolling – a common sense approach to understanding the important things to remember in the workplace.

Discussion Generators Personal Performance Professionalism, Communication, Motivation, Interpersonal Skills, Discussion Trigger, Energizer or Team Builder, Onboarding, Personal Improvement, Learning Reinforcement

TrainingBytes® No Way Not Me!

TrainingBytes® No Way Not Me!

Simply not harassing women is not enough. Men must commit to mentoring women. Organizations must commit to mentoring women. Now more than ever, we need men to support women in the workplace... not avoid them. When women have the same opportunities to succeed and lead as men, it spurs innovation... and enables equity and a stronger sense of belonging.

TrainingBytes® Ethics & Compliance Coaching & Mentoring, Professionalism, Inclusion & Equity, Leading, Discrimination, Workplace Civility, Gender Equity

Way To Go Team...

Way To Go Team...

Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level. For example, a fist bump is generally appropriate when offering congratulations.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility

The Birthday Girl...

The Birthday Girl...

Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level. For example, a congratulatory handshake or fist bump. Beyond that, unless you are absolutely sure that your contact is welcomed by the other person, it's best not to touch them at all.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility

Just Relax...

Just Relax...

Third-party sexual harassment occurs when someone outside of the employer's organization harasses an employee in or outside the workplace. Such third parties may include customers, vendors, consultants, or anyone that the employer has a business relationship with. This video also highlights the active bystander/ally concept.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility, Active Bystander / Ally

Sexting...

Sexting...

Joking can make the workplace fun, but it is also an area that can easily cross the line from being inappropriate to being illegal. People who work together sometimes engage in ‘harmless flirting’. As long as that behavior is welcome for those who are flirting, and those who are around to see it, it isn’t sexual harassment. When someone changes their mind, however, the welcomeness ends, and it’s time to stop.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility

The Spy...

The Spy...

It’s important to remember that sexual harassment can take many forms. It can be verbal, as with jokes, comments, or propositions. It can be visual, as in written notes, cartoons, or objects. It can be electronic, as in e-mails, social media posts, and texts. And it can be physical, as with touching, gesturing, or leering and staring.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility

The Honeymooner...

The Honeymooner...

Sexual jokes, innuendos or graphic stories could easily cross the line from simply inappropriate and unprofessional to unlawful... in a hurry! Understanding the line when it comes to workplace jokes is key to avoiding a sexual harassment lawsuit.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Workplace Civility

The Critique...

The Critique...

Even when subtle in nature, comments, body language, and tone of voice that imply something sexual is not appropriate in the workplace. These kinds of actions can easily lead to charges of hostile environment sexual harassment.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Abusive Conduct, Workplace Civility

Just Asking...

Just Asking...

Could you recognize how an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Inappropriate or illegal?

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism, Workplace Civility

Leadership Perspectives

Leadership Perspectives

A quick and easy retrospective on what leadership might mean to you - and how you can apply it in your daily work-life situations. Several leadership quotes and a Q&A is included.

Trainer Resource Leadership Leadership, Communication, Interpersonal Skills, Professionalism, Discussion Trigger, Assessment

I’ve Got Another One…

I’ve Got Another One…

Most of us like a good joke, right? The problem is, while we may think we know what's acceptable, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone. That's why we have to focus on respect when it comes to things like, jokes, off hand comments, posts, puns, texting cartoons, drawings, pictures or videos at work.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

Just Being Paranoid…

Just Being Paranoid…

Being frustrated with co-workers from time-to-time is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

Nothing’s Going On…

Nothing’s Going On…

Workplace gossip is one of those areas where it's easy to find ourselves on the wrong side of the line. While it may seem like harmless talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get you and your organization into a lot of legal trouble.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

People Like That…

People Like That…

All of us have things that we value and believe in strongly. But it's important that we make sure that we don't cross the line and allow those convictions to get in the way of treating others with respect. Most organizations have policies that prohibit harassment and discrimination based on sexual orientation.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

Your Path to Success™ Being Professional

Your Path to Success™ Being Professional

You know… when it comes to how we interact with people, there's a whole range of things that we don't want to see happen in the workplace, right? So, being professional at all times is the key to preventing situations that might lead to harassment or discrimination.

Video Vignettes Personal Performance Professionalism, Harassment Prevention, Discrimination

Your Path to Success™ Choosing Integrity

Your Path to Success™ Choosing Integrity

We all know how important integrity is to our organization, right? You may have even thought, "Hey, we've got a Code of Conduct. We've all been trained. We're go to go!" However… to create a culture of integrity, those policies have to be more than just words on paper. They have to be things we truly live… each and every day.

Video Vignettes Ethics & Compliance Ethics & Integrity, Professionalism, Personal Improvement

The Oh Series™ Ethics & Transparency

The Oh Series™ Ethics & Transparency

When it comes to price fixing, bid rotation, bribery... your organization has specific policies prohibiting these illegal behaviors. In this program, we'll look at some examples of Sherman Act/DOJ-related ethical situations that can make a person say “OH?...”

Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Sales, Professionalism, Culture Commitment

The Oh Series™ Everyday Workplace Ethics

The Oh Series™ Everyday Workplace Ethics

Ethics. It's a small word with a huge impact... both personally and professionally. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Professionalism, Culture Commitment

TrainingBytes® Who Are You?™

TrainingBytes® Who Are You?™

“Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

TrainingBytes® Ethics & Compliance, Personal Performance Professionalism, Compliance, Ethics & Integrity, Motivation, Interpersonal Skills, Discussion Trigger, Learning Reinforcement, Emotional Intelligence

Customer Service Is...™

Customer Service Is...™

What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

Discussion Generators Personal Performance Customer Service, Professionalism, Learning Reinforcement

Don't Sweat It

Don't Sweat It

Handling reports of violations (confidential information).

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Leadership, Professionalism

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

Enhance career development by taking initiative and putting common sense into common practice. WorkSmarts™ will encourage employees and supervisors to share ideas, ask questions and interact with others--ultimately promoting job efficiency and satisfaction!

Off-The-Shelf Video Program (ILT) Personal Performance Professionalism, Communication, Motivation, Interpersonal Skills, Leadership, Onboarding

Clarify

Clarify

The importance of clarifying how a change impacts everyone differently.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

Preparing for The Three-Dimensional Interview

Preparing for The Three-Dimensional Interview

Preparing to conduct an effective interview.

Video Vignettes Leadership Management, Change, Professionalism

Hey, It's on the Radio

Hey, It's on the Radio

Clarifies free speech in the workplace; how lyrics heard on a radio in a common work area can be offensive.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Increasing Emotional Intelligence

Increasing Emotional Intelligence

Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Professionalism, Change, Interpersonal Skills, Leadership, Emotional Intelligence

Being Accountable and Flexible

Being Accountable and Flexible

How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

Being Positive and Proactive

Being Positive and Proactive

How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.

Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership

Believe It!

Believe It!

Having faith and believing in your dream is a major part of achieving it! It can be difficult during the obstacles to maintain that faith and belief in ourselves. Having a mentor or a coach during those tough times can make a tremendous difference in achieving your dream.

Video Vignettes Personal Performance Motivation, Change, Communication, Professionalism, Coaching & Mentoring

Brainstorming

Brainstorming

Managing the brainstorming process during a meeting.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

Common ADA Questions (Hiring)

Common ADA Questions (Hiring)

Answers the question,"Do you have to hire someone just because he or she has a covered disability, even if they cannot perform an essential function of the job?"

Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

Conducting The Three-Dimensional Interview

Conducting The Three-Dimensional Interview

Explanation of how to conduct an effective three-dimensional interview.

Video Vignettes Leadership Management, Change, Professionalism

Did You Hear About?

Did You Hear About?

Explains the impact of gossip in the workplace; gossiping about the mental condition of another employee

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Dream It!

Dream It!

If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.

Video Vignettes Personal Performance Motivation, Change, Communication, Professionalism

Evaluating The Three-Dimensional Interview

Evaluating The Three-Dimensional Interview

Explanation of how to evaluate capability, commitment and culture fit in a three-dimensional interview

Video Vignettes Leadership Management, Change, Professionalism

Exactly Who We Want...

Exactly Who We Want...

This vignette provides a good example of discriminating against certain genders and nationalities during the hiring process.

Video Vignettes Ethics & Compliance Discrimination, Harassment Prevention, Professionalism, Respect

Flashbulbs Were Blue?

Flashbulbs Were Blue?

This vignette shows possible age discrimination even when both employees involved are 40 years of age or older.

Video Vignettes Ethics & Compliance Discrimination, Professionalism, Respect

He's Big... Really Big

He's Big... Really Big

How insensitive remarks about an overweight coworker can lead to the perception of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Abusive Conduct

Hey, It's On My Playlist!

Hey, It's On My Playlist!

We can’t listen to whatever we want on the radio at work if it offends others; while we do have more freedom to say or do things outside the workplace, we still need to keep in mind that if our behavior offends or discriminates against someone, then it may be grounds for disciplinary action. We all must be respectful of others in the workplace.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination

He’s Big…Really Big!

He’s Big…Really Big!

Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment. Insensitive remarks about an overweight co-worker can lead to the perception of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination

I Don't Have Time

I Don't Have Time

Maintaining accurate patient records even when time is short.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Professionalism

I'm Not Signing That

I'm Not Signing That

Handling a situation when an employee refuses to sign a performance appraisal

Video Vignettes Leadership Management, Communication, Professionalism, Assessing Performance

If I'm History, So Is He!

If I'm History, So Is He!

Making open threats against a manager.

Video Vignettes Ethics & Compliance Compliance, Leadership, Professionalism, Workplace Violence Prevention

Involve Your Audience

Involve Your Audience

How to inspire and influence others to communicate effectively by involving them.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

It Will Change Your Life!

It Will Change Your Life!

There's an old saying that goes, "There are two things you never want to talk about at work - religion and politics." That's still true. This video shows how religious discussion can make a co-worker feel uncomfortable.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Discrimination

It'll Change Your Life

It'll Change Your Life

How imposing personal religious beliefs on an employee can lead to the perception of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

It's Not My Fault!

It's Not My Fault!

Handling a performance discussion when an employee believes the information leading to a rating is biased; helping an employee take responsibility for their performance.

Video Vignettes Leadership Management, Communication, Professionalism, Assessing Performance

Just the Right Place

Just the Right Place

This vignette shows an employee who felt he was targeted or assigned specific territories because of his race. The law prohibits organizations from assigning primarily minorities to predominantly minority establishments or geographic areas.

Video Vignettes Ethics & Compliance Discrimination, Professionalism, Respect, Racial Equity

Kung Foo

Kung Foo

This vignette demonstrates an employee harassing another employee with verbal slurs and offensive gestures that cross the line.

Video Vignettes Diversity, Equity, Inclusion & Respect Discrimination, Harassment Prevention, Professionalism

Let's M.E.E.T.™ Conflict Resolution Module

Let's M.E.E.T.™ Conflict Resolution Module

Help managers meet compliance standards for harassment-prevention training by using the M.E.E.T.™ model in everyday interactions.

Video Vignettes Ethics & Compliance Compliance, Professionalism, Conflict Resolution

Listen Up!

Listen Up!

The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Meet Kim Foo

Meet Kim Foo

Impact of joking and casual remarks in the workplace - based on perceived stereotypes.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Professionalism, Inclusion & Equity, Respect, Workplace Civility, Cultural Competency & Sensitivity

Narrow Your Focus

Narrow Your Focus

How narrowing the focus of communication can add clarity and immediacy.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Oh, Dear! (Managers)

Oh, Dear! (Managers)

Practicing zero-tolerance for any posters, cartoons, drawings, calendars, pinups, and pictures of a sexual nature in your work environment is extremely important.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism

Potential Problem?

Potential Problem?

In this vignette, it’s obvious that denying the woman employment in this situation is not fair, but does it fit within a protected class? Actually, it does. This would be discrimination based on disability.

Video Vignettes Ethics & Compliance Discrimination, Professionalism, Respect

Probe for Causes (Interviewing Tip)

Probe for Causes (Interviewing Tip)

Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Leadership, Professionalism

Redirect

Redirect

Redirecting focus when mistakes are made is a key strategy to building positive relationships.

Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

She's Good, But She Could Be Better

She's Good, But She Could Be Better

Helping a top performer become even more effective and productive.

Video Vignettes Leadership Management, Communication, Professionalism, Assessing Performance

Speak Up!

Speak Up!

Gain confidence to communicate in a direct and clear manner.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Succession Planning… Really!

Succession Planning… Really!

It shouldn't surprise you that making employment decisions because you think an employee is too old can get you into a lot of trouble. Bottom line, if you target someone for negative treatment because of their age - sooner or later, you're going to end up defending yourself to your employer, to an opposing attorney, a government agency, or even a judge or jury.

Video Vignettes Ethics & Compliance Discrimination, Compliance, Professionalism

Tailor Your Presentation

Tailor Your Presentation

Learn about the importance of tailoring your presentation and the situations you may find yourself in when it becomes necessary... to effectively get your point across.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

That Hurts!

That Hurts!

Healthcare workers' role in ensuring quality of care.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Professionalism

The Cold Shoulder

The Cold Shoulder

This vignette shows how an employee experienced a negative consequence – a change in important people’s behavior toward her – simply because she answered questions related to a co-worker’s gender harassment claim.

Video Vignettes Ethics & Compliance Harassment Prevention, Harassment Prevention, Professionalism