Search Video Library for: Professionalism
Perfect Storm
The implications of a manager taking action due to a fear of a claim of retaliation from an employee.
Video Vignettes Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Professionalism
Picture of The Day
Recognizing gender-based harassment; improper use of company email.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism
Probe Based on Non-Verbal Cues (Interviewing Tip)
Learn how to listen for words or phrases... clues... that will lead you to probe for the information you need. Or, an expression or gesture during an answer can suggest discomfort or conviction. Here you might probe based on non-verbals.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for a Current Work Example #1 (Interviewing Tip)
Explanation of the probing strategy of probing for a current work example
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for a Current Work Example #2 (Interviewing Tip)
Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they followed procedures when it wasn't convenient to do so.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for a Current Work Example #3 (Interviewing Tip)
Interviewee is asked to describe when they were especially successful in managing several important priorities? Example of interview question and candidate response to prompt probing question.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for a Negative Example (Interviewing Tip)
Another follow-up strategy is to seek contrary evidence. This is a fairly advanced technique for gaining representative skill information. When using the skill, ask for a negative example after you hear a positive answer. And vice versa ask for a positive example after you hear a negative answer. Seeking contrary evidence is simply about looking for representative information on skills ...successes and failures, positives and negatives, achievements and disappointments. Look for a well-rounded picture of the candidate's skills.
Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism
Probe for a Positive Example (Interviewing Tip)
A final follow-up strategy is to seek contrary evidence. This is a fairly advanced technique for gaining representative skill information. When using the skill, ask for a negative example after you hear a positive answer. And vice versa ask for a positive example after you hear a negative answer. Seeking contrary evidence is simply about looking for representative information on skills ...successes and failures, positives and negatives, achievements and disappointments. Look for a well-rounded picture of the candidate's skills.
Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism
Probe for Actions Taken (Interviewing Tip)
Example of interview question and candidate response to prompt probing question. Interviewee is asked to describe a time when they did a market research that was a meaningful influence on product sales.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe for Causes (Interviewing Tip)
Another follow-up strategy involves Clarifying Actions And Outcomes. Sometimes a candidate's answer will refer to what "we" did or what the "team" accomplished. With these types of responses probe for the specific actions taken by the candidate. You'll also hear answers with outcomes that were caused by the economy, a new product, or a financial commitment. You can then ask a follow-up probe to identify the specific causes of the outcomes.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Probe Into Verbal Cues (Interviewing Tip)
Interviewee is asked to describe a recent programming challenge, which required they to be particularly systematic in developing a solution. Example of interview question and candidate response to prompt probing question.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Repeat the Question (Interviewing Tips)
Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they had to deal with a difficult customer.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Return to the Target of the Question (Interviewing Tips)
Explanation of the probing strategy of returning to the target of the question
Video Vignettes Leadership Effective (& Legal) Interviewing, Communication, Effective Leadership, Professionalism
Seek Contrary Evidence (Interviewing Tip)
Explanation of the probing strategy of seeking contrary evidence.
Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism
Some of My Best Friends Have Them
Comments on provocative attire (towards a co-worker) in the workplace.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism
The Best Side... (from Sexual Harassment? You Decide.)
How inappropriate comments about physical appearance can lead to sexual harassment (female to male).
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Effective Leadership, Management
The Critique - Sexual Harassment: It Can Happen Here
How inappropriate comments about physical appearance can lead to sexual harassment (male to female).
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism
The Honeymooner - Some Jokes Aren't Funny!
How a string of one time jokes can lead to sexual harassment.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism
The Honeymooner - When Colleagues Get Personal
How sexual humor and double entendre can lead to sexual harassment.
Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism
The Lilly Ledbetter Fair Pay Act - An Overview
The Lilly Ledbetter Fair Pay Act is a federal statute that was signed into law by President Barack Obama in January 2009. In this video, a legal subject matter expert explains the origin of the Lilly Ledbetter Fair Pay case and its impact on organizations across the United States.
Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Fair Pay Act