Search Video Library for: Professionalism

Courage 2 Coach™ - Coaching to Motivate

Courage 2 Coach™ - Coaching to Motivate

When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

Courage 2 Coach™ - Coaching to Specific Issues

Courage 2 Coach™ - Coaching to Specific Issues

Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

Dealing With a Difference of Opinion (from Fearless Facilitation! How to Lead Effective Meetings™)

Dealing With a Difference of Opinion (from Fearless Facilitation! How to Lead Effective Meetings™)

Differences of opinion, if not managed effectively, sometimes cause participants to behave in less than desirable ways. Whatever the causes of disruptive behaviors, they need to be managed or your meeting will spin out of control.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

Dealing with Workplace Dating (from Legal Briefs™)

Dealing with Workplace Dating (from Legal Briefs™)

Workplace dating can be a tough topic to tackle... especially if it happens between managers and direct reports. Get in front of the situation by understanding the issues and how your harassment and discrimination policy guides your steps.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

Did You Hear About...?

Did You Hear About...?

How many times have you found out something about somebody you work with and - you don't mean to – but you start treating the person differently. Believe it or not, that could end up being a bad thing. Gossip in the workplace usually ends up bad...for everyone.

Video Vignettes Ethics & Compliance Discrimination, Compliance, Harassment Prevention, Professionalism

Do I Have to Spell It Out?

Do I Have to Spell It Out?

When generational communication differences cause misunderstandings about work requirements and work/life balance

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness

Failing to Enforce Organizational Policy (from Legal Briefs™)

Failing to Enforce Organizational Policy (from Legal Briefs™)

Failing to implement and especially failing to enforce your organization's harassment and discrimination prevention policies can lead to big problems for you... and the organization. This short video discusses the consequences of failing to enforce harassment prevention policies and procedures.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

Failing to Prevent All Forms of Harassment (from Legal Briefs™)

Failing to Prevent All Forms of Harassment (from Legal Briefs™)

The consequences of not preventing workplace harassment are just too detrimental. This short video outlines those very consequences of failing to prevent harassment and discrimination.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

FMLA - Informing Employees of Their Rights & Policies

FMLA - Informing Employees of Their Rights & Policies

As a manager, you've got several responsibilities when it comes to the FMLA. Things like making sure your people understand their rights and responsibilities under the law; making sure they understand your organization's policies - just to name a few.

Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

FMLA - Reduced Schedules & Leaves

FMLA - Reduced Schedules & Leaves

One of the biggest issues that managers struggle with is the requirement to give reduced schedules or intermittent leave, especially in the case of chronic conditions, and how that may relate to the Americans with Disabilities Act or ADA. A serious health condition or disability may require an employee to work a reduced schedule.

Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

FMLA - Returning to Work

FMLA - Returning to Work

As tempting as it may be, when an employee is on an FMLA leave, you can't demand that he or she come back to work; even if you offer to make a reasonable accommodation, like a flexible schedule or assignment to light duty work.

Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

FMLA - What Qualifies for FMLA Leave?

FMLA - What Qualifies for FMLA Leave?

You should not be the one to make a final determination on whether or not something is a "serious health condition." That should always be left to your HR department. However, you do need to have at least a working knowledge of what qualifies as a "serious health condition" and all the other reasons an employee's time off can be designated as an FMLA leave.

Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

Gina's Fan

Gina's Fan

Clearly communicate that you will have zero-tolerance for any e-mail communications with repeated requests for dates, sexually suggestive comments, jokes, or Internet links to sexually suggestive sites.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism

Guess What I Heard

Guess What I Heard

The negative impact of passing along gossip and rumors about coworkers

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness, Sales & Service

He Doesn't Look Nearly As Good In a Skirt?

He Doesn't Look Nearly As Good In a Skirt?

Understanding that assumptions (gossip or rumor) reported as fact can have a negative impact on diversity and inclusion.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Abusive Conduct / Bullying, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility

He’s Big…Really Big

He’s Big…Really Big

Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment. Insensitive remarks about an overweight co-worker can lead to the perception of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Professionalism, Workplace Civility

I Can't Do Anything Right

I Can't Do Anything Right

Accommodating religious differences in the workplace.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

I Don't Have Time (from Integrity Every Day)

I Don't Have Time (from Integrity Every Day)

This video covers the importance of maintaining accurate patient records even when time is short.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Professionalism

I Don't Want Anybody to Get in Trouble (from Integrity Every Day)

I Don't Want Anybody to Get in Trouble (from Integrity Every Day)

Healthcare workers' responsibility to report suspicious activity.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Professionalism

I Just Don't Fit In...

I Just Don't Fit In...

How language barriers and occupational jargon can create exclusiveness within the workplace.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness, Sales & Service

I've Had It With This Place

I've Had It With This Place

When uncontrolled emotions and fits of temper turn disruptive and threatening. It’s our job to recognize warning signs and then tell someone in authority...before it’s too late.

Video Vignettes Ethics & Compliance Compliance, Communication, Harassment Prevention, Effective Leadership, Professionalism

Insight: Build on Strengths (Not Fixing Weaknesses)

Insight: Build on Strengths (Not Fixing Weaknesses)

The notion that to become a great leader one must build strengths rather than fix weaknesses.

Video Vignettes Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism

Insight: Combinations of Strengths Produce Exponential Results

Insight: Combinations of Strengths Produce Exponential Results

The notion that it is a combination of strengths that produces results and leads to extraordinary leadership

Video Vignettes Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism

Insight: Five Clusters of Strengths That Really Matter

Insight: Five Clusters of Strengths That Really Matter

The perspective that all leadership competencies are not equal; there are five key strengths that matter most

Video Vignettes Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism

Involve Your Audience

Involve Your Audience

How to inspire and influence others to communicate effectively by involving them.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Is This The Image That We Really Want?

Is This The Image That We Really Want?

Recognizing how unconscious bias contributes to “diversity moments” by influencing our perceptions, behavior and the decisions we make about others.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Professionalism, Unconscious / Hidden Bias, Workplace Civility

It Will Change Your Life!

It Will Change Your Life!

It can be one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can easily be accused of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Professionalism, Workplace Civility

It's Intolerable

It's Intolerable

Impact of offensive figures of speech on workplace relationships.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness

It's Just an Expression - Updated!

It's Just an Expression - Updated!

Helping employees and co-workers gain a better understanding of “diversity moments” through an example of how seemingly innocent expressions may have a harmful impact.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Diversity Dynamics, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Professionalism, Respect / Respectfulness

Just Some Good Clean Fun

Just Some Good Clean Fun

When humor goes too far and becomes inappropriate teasing and/or hazing.

Video Vignettes Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Communication, Compliance, Professionalism

Just Tell Them I'm Not Here

Just Tell Them I'm Not Here

Digitally Remastered! You know, one of the things that's easy to forget is that our team members pay attention to every little thing we say and do. Like it or not, we set the example. And when we ask an employee to do something that's questionable—like making up an excuse because we've forgotten something or don't want to deal with someone— it has an impact. It might not seem like much at the time, but all those "little tears" can eventually begin to rip our organization's integrity fabric to pieces. As leaders, we need to hold ourselves and our peers accountable to make sure that doesn't happen.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Effective Leadership, Professionalism

Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally

Legal Briefs™ Recruiting and Hiring: Promoting Diversity Legally

Dealing with members of a federally-protected status group during the recruiting and interviewing process.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Recruiting and Hiring: Protected Classifications

Legal Briefs™ Recruiting and Hiring: Protected Classifications

The importance of avoiding reverse discrimination in the recruiting and hiring process.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Privacy: Privacy in Cyberspace

Legal Briefs™ Workplace Privacy: Privacy in Cyberspace

The internet and social media have created new areas of concern for managers. You might wonder, how can privacy law even be an issue for something that is so public? Well, the answer is, there are at least two kinds of privacy. One is where we have to keep confidential information… confidential. But the other is where an employer is not allowed to consider an employee’s private life, even if that life is very public.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Violence: Dealing with an ADA-Protected Employee

Legal Briefs™ Workplace Violence: Dealing with an ADA-Protected Employee

Responding to unprofessional or violent behavior when dealing with an ADA-protected employee.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Let's M.E.E.T.™ Conflict Resolution Module

Let's M.E.E.T.™ Conflict Resolution Module

Help managers meet compliance standards for harassment-prevention training by using the M.E.E.T.™ model in everyday interactions.

Video Vignettes Ethics & Compliance Compliance, Conflict Resolution, Professionalism

Listen, I Was Just Wondering...

Listen, I Was Just Wondering...

Could an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Fishing in the company pond for romance does happen, but there is more at risk than just rejection. Supervisors and managers should never proposition subordinates. Even social invitations between co-workers need to be carefully asked.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Workplace Civility

Narrow Your Focus

Narrow Your Focus

How narrowing the focus of communication can add clarity and immediacy.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Nobody Will Ever Know

Nobody Will Ever Know

Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Abusive Conduct / Bullying, Compliance, Harassment Prevention, Effective Leadership, Professionalism

Overcoming Communication Issues - Hotel/Hospitality Scene

Overcoming Communication Issues - Hotel/Hospitality Scene

As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Office/General

Overcoming Communication Issues - Office/General

Sometimes we need to discuss 'hard' issues - like setting the record straight. Communicating in these situations is critical to get consensus. This vignette demonstrates the approach to confronting others using good communication - to resolve issues.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Peer Today, Boss Tomorrow™: Communicate

Peer Today, Boss Tomorrow™: Communicate

This video provides an example on how to properly and appropriately communicate sensitive information (like layoffs or organizational changes) that impact a work team.

Video Vignettes Leadership Successfully Leading Others, Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Professionalism

Peer Today, Boss Tomorrow™: Take Action

Peer Today, Boss Tomorrow™: Take Action

This video provides a powerful example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

Video Vignettes Leadership Successfully Leading Others, Communication, Interpersonal Skills, Effective Leadership, New Supervisor, Professionalism

Put Warning Lights on You

Put Warning Lights on You

You know, some of us figure a pregnant joke or two is just something that comes with the territory. It's no big deal. Well, those days are over. This video shows how a simple joke or two might lead to harassment. Remember, when it comes to your co-workers - the safest thing to do is… if you can't say something nice... just don't say anything at all.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Professionalism, Workplace Civility

Recognizing & Stopping Harassment (from Legal Briefs™)

Recognizing & Stopping Harassment (from Legal Briefs™)

When it comes to preventing workplace harassment and discrimination, you need to recognize it... and quickly. This video outlines how to recognize and stop both.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

Recognizing Bullying Behavior

Recognizing Bullying Behavior

Why is it important to know what behavior is “bully behavior”? Because if you are going to stop it, you first have to identify it; you also have to acknowledge that the behavior was hurtful, intended, happening more than once and purposeful.

Video Vignettes Ethics & Compliance Abusive Conduct / Bullying, Harassment Prevention, Professionalism

Recruiting & Hiring (from It's the Law™)

Recruiting & Hiring (from It's the Law™)

When it comes to recruiting and hiring, there's a lot you need to know as a manager - unless of course you want to spend the next the next couple of years working with me to try to justify your actions to a jury. A variety of state, federal, and local laws impact how you recruit, hire, and promote people. The best way to ensure that everything is on the up and up is to make sure that every decision is based on the person's ability to do the job!

Video Vignettes Ethics & Compliance, Leadership Compliance, Professionalism

Straight TALK™ - A Spotlight on Change in the Workplace

Straight TALK™ - A Spotlight on Change in the Workplace

As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism

Straight TALK™ - A Spotlight on Retaliation

Straight TALK™ - A Spotlight on Retaliation

Preventing retaliation in the workplace is of utmost importance - not only to ensure a productive work environment, but to also keep the company (and their managers) out of court. This new Straight TALK™ series focuses on the definition and employment issues around retaliation. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Communication, Compliance, Harassment Prevention, Management, Onboarding, Professionalism

Substance Abuse: Intervention

Substance Abuse: Intervention

How to legally intervene when a manager suspects substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Tailor Your Presentation

Tailor Your Presentation

Learn about the importance of tailoring your presentation and the situations you may find yourself in when it becomes necessary... to effectively get your point across.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Take Another Look

Take Another Look

Do we consider what impact the judgments we make have on morale, relationships, even careers of others? This video is a powerful tool for understanding the impact of hidden biases and stereotypes.

Video Vignettes Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness, Sales & Service

That Hurts! (from Integrity Every Day)

That Hurts! (from Integrity Every Day)

Healthcare workers' role in ensuring quality of care.

Video Vignettes Ethics & Compliance Ethics & Integrity, Communication, Compliance, Professionalism

That Wasn't a Smart Thing to Do...

That Wasn't a Smart Thing to Do...

Frequently cornering a coworker; isolation and intimidation. A good look at how intimidation might lead to more.

Video Vignettes Ethics & Compliance Workplace Violence Prevention, Communication, Compliance, Harassment Prevention, Effective Leadership, Professionalism

The "Whatever" Coworker (from Bad Apples™)

The "Whatever" Coworker (from Bad Apples™)

Dealing with an under-performing employee who appears to not care.

Video Vignettes Leadership, Personal Performance Interpersonal Skills, Change, Collaboration, Communication, Interpersonal Skills, Effective Leadership, Professionalism

The Birthday Girl (Inappropriate Touching)

The Birthday Girl (Inappropriate Touching)

It should seem obvious by now, but touching in the workplace is a slippery slope when it comes to being legal. This short video shows how inappropriate touching and affection can lead to sexual harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Sexual Harassment

The Boss Who Knows it All, And Then Some (from Bad Apples™)

The Boss Who Knows it All, And Then Some (from Bad Apples™)

Dealing with a boss that discounts ideas and doesn't listen to reason.

Video Vignettes Personal Performance Interpersonal Skills, Change, Collaboration, Communication, Interpersonal Skills, Professionalism

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

Dealing with a difficult customer - it takes work, but the benefits are easy to see.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Customer Service, Interpersonal Skills, Professionalism

The Family & Medical Leave Act (from It's the Law™)

The Family & Medical Leave Act (from It's the Law™)

One of the things you hear more and more about these days is balance. You know, balancing your work and the rest of your life. And a law with the purpose of helping employees balance their work and their life is the Family and Medical Leave Act (FMLA). Private sector employers with 50 or more employees, and all schools and government employers are covered by the FMLA. It’s a complicated law and this vignette helps demystify the FMLA.

Video Vignettes Ethics & Compliance, Leadership Compliance, Professionalism

The Oh Series™ Everyday Ethics: Around and Around We Go

The Oh Series™ Everyday Ethics: Around and Around We Go

Most of us like to please and help other people when we can. Such efforts are usually a great thing, although in situations where we are asked to break the law, that natural inclination to please others works against us.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: Clock Me In

The Oh Series™ Everyday Ethics: Clock Me In

We’ve all been there. It’s not uncommon to be asked to do a favor that may not be against the law, but we know that if we take that action we’ll be doing something wrong. On the surface, these favors may not seem like a big deal. In reality, something like time theft can lead to severe consequences like loss of your job, financial loss and company lay-offs.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: Divide and Conquer

The Oh Series™ Everyday Ethics: Divide and Conquer

Dividing up a sales territory to keep a competitor out of the bidding process is an example of an illegal bidding practice known as market division. This practice usually results in higher bid prices - hurting competition and consumers.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: Freedom

The Oh Series™ Everyday Ethics: Freedom

Time theft hurts the company. It also breaks trust. And if an employee gets caught while telecommuting, it’s likely the company won’t let others have those privileges. Depending on company policy, the employee could even be fired.

Video Vignettes Ethics & Compliance Ethics & Integrity, Discussion Trigger, Professionalism

The Oh Series™ Everyday Ethics: I Take Care of My Friends

The Oh Series™ Everyday Ethics: I Take Care of My Friends

When we use our business position to give special privileges to a family member…or when we exclude other suppliers in favor of someone we know… or when we accept a gift or money in exchange for using our influence on behalf of a specific supplier, we have stepped over a moral and a legal line in the sand.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: It's Expected

The Oh Series™ Everyday Ethics: It's Expected

While bribery may be more commonly accepted in some countries, people who work for U.S. companies and organizations are expected to adhere to U.S. anti-bribery laws regardless of the country in which they’re doing business.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: Just Move It to That Column

The Oh Series™ Everyday Ethics: Just Move It to That Column

Asking a co-worker to change an item on a financial report might not seem like a big deal, but it is. Fudging the numbers is unethical, and since Susan’s request also violates Generally Accepted Accounting Principles, it is also illegal.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: Taking Turns

The Oh Series™ Everyday Ethics: Taking Turns

We’ve all been there…when someone else acts as if violating an ethical standard or even breaking the law is just a common, everyday thing…no big deal. This is an attempt to normalize an action that is really wrong and abnormal.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Culture Commitment, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: The Kickback

The Oh Series™ Everyday Ethics: The Kickback

Asking for or receiving trips, money, or other gifts of this type in order to influence the other person’s decision is known as a kickback. This type of influence is illegal under both federal law and a number of state laws.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: The Only Game In Town

The Oh Series™ Everyday Ethics: The Only Game In Town

Forcing a customer to pay higher prices is known as price fixing by reducing supply. A price fixing conspiracy to reduce inventory in order to raise prices hurts the company and ultimately the customers - who end up paying higher prices.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: The Win-Win Offer

The Oh Series™ Everyday Ethics: The Win-Win Offer

When competitors agree to inflate pricing or include unreasonable special terms in a bid resulting in the other company having a better shot at getting the contract, customers lose and reputations are damaged.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Oh Series™ Everyday Ethics: The Write Off

The Oh Series™ Everyday Ethics: The Write Off

Simply put, falsifying expense accounts is wrong and violates company policies. It’s not up to us to decide what should be reimbursed by the company. And requesting reimbursement for expenses that don’t meet an organization’s policy is really a form of theft or fraud.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Discussion Trigger, Onboarding, Professionalism

The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)

The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)

Tips on handling the unexpected departure of a key meeting attendee.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

The “Whatever” Co-Worker…

The “Whatever” Co-Worker…

Getting people to care about things they think are "no big deal" can be a challenge. But when everybody understands how important their own contribution is – progress it what happens. More work gets done right the first time, and everybody feels good about putting the effort.

Video Vignettes Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement, Professionalism

This is Gonna Be a Train Wreck

This is Gonna Be a Train Wreck

Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace, and even customers, will accept the transitioning employee is very real. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation.

Video Vignettes Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Discrimination, Compliance, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness

This Is Not Succession Planning!

This Is Not Succession Planning!

It shouldn't surprise you that making employment decisions because you think an employee is too old can get you into a lot of trouble. Bottom line, if you target someone for negative treatment because of their age - sooner or later, you're going to end up defending yourself to your employer, to an opposing attorney, a government agency, or even a judge or jury.

Video Vignettes Ethics & Compliance Discrimination, Compliance, Effective Leadership, Professionalism

Those People

Those People

Being frustrated from time to time with a coworker is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, that’s unprofessional. It's disrespectful. And, it may often be prohibited by policy.

Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

Wake Up & Say Something Positive!

Wake Up & Say Something Positive!

Nothing can match the power of positive relationships to deliver results for ourselves and our organizations. To foster those relationships, we all need to wake up and say something positive... especially when things are going right. That's why using skills like redirection and giving people whale done responses are so important.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

We Know What's Going On!

We Know What's Going On!

An effective way to show the impact of gossip and defamation of character.

Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism

What Does a Mentor Do?

What Does a Mentor Do?

When an employee is new to the company, or even new to their role, there’s no substitute for the conversations and support that a mentor provides. Let’s face it, every job has a certain number of rules, processes, must dos and unwritten “ways of things” that, without you, your mentee would have to learn through experience.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

What is Mentoring?

What is Mentoring?

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

Who Benefits from Mentoring?

Who Benefits from Mentoring?

The advice and tips a mentor gives has a direct impact. Mentees benefit from the mentors experience. With a mentor on their side, they can learn the things that can help them get the new chapter in their career started on the right foot.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

Bridging The Generation Gap Is...™

Bridging The Generation Gap Is...™

For the first time, we have four generations in the workplace! This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the generation gap within the workplace.

Discussion Generators Diversity, Equity, Inclusion & Belonging Generational Challenges, Collaboration, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Learning Reinforcement, Professionalism, Respect / Respectfulness

Resolving Conflict Is...™

Resolving Conflict Is...™

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

Discussion Generators Personal Performance Conflict Resolution, Communication, Discussion Trigger, Energizer, Interpersonal Skills, Learning Reinforcement, Professionalism

Developing Cultural Competence

Developing Cultural Competence

Article Summary: The similarities and differences in our workplace can strengthen the overall effectiveness of our organization when we develop cultural competence.

Activities Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Discussion Trigger, Diversity Dynamics, Interpersonal Skills, Learning Reinforcement, Professionalism, Respect / Respectfulness, Retention Aid, Training Support

Discussion Card: Difficult Conversations

Discussion Card: Difficult Conversations

Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Communication, Discussion Trigger, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management, Professionalism

Discussion Card: Respecting LGBTQ Coworkers

Discussion Card: Respecting LGBTQ Coworkers

A simple and to-the-point reminder card that provides a model (R.A.I.N.B.O.W.) for respecting LGBTQ co-workers, being an ally - as well as providing questions to get conversations started. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Gender Identity, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Professionalism, Respect / Respectfulness, Team Builder, Training Support

Discussion Card: Working with Women

Discussion Card: Working with Women

These colorful, easy-to-implement cards provide a simple model (W.O.M.E.N.) and a list of questions that allow users/recipients to stop and think about gender specific issues. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Professionalism, Team Builder, Training Support

Introduction (from Legal Briefs™ Harassment & Discrimination)

Introduction (from Legal Briefs™ Harassment & Discrimination)

This video provides a great introduction to the topic of avoiding harassment and discrimination lawsuits. It sets the stage for several situations and questions/answers to key legal landlines in the workplace.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

L.E.A.D. with Integrity - Program Opening/L.E.A.D. Model Explained

L.E.A.D. with Integrity - Program Opening/L.E.A.D. Model Explained

Explanation of the L.E.A.D model and the importance of ethical behavior in the workplace.

Video Introduction Ethics & Compliance Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism

Legal Briefs™ Discipline & Termination - Program Introduction

Legal Briefs™ Discipline & Termination - Program Introduction

Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Violence: Program Introduction

Legal Briefs™ Workplace Violence: Program Introduction

Preventing workplace violence begins with manager awareness.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Life is a Series of Presentation - Introduction

Life is a Series of Presentation - Introduction

Introduces the concept that life is a series of presentations.

Video Introduction Personal Performance Communication, Interpersonal Skills, Professionalism, Sales & Service

Managing Generations/Program Opening/M.E.E.T. Model Explained

Managing Generations/Program Opening/M.E.E.T. Model Explained

Explains the M.E.E.T. communication model in the context of managing generations in the workplace.

Video Introduction Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Generational Challenges, Interpersonal Skills, Effective Leadership, Management, Professionalism

Mentoring 101™ - The Basics: Program Introduction

Mentoring 101™ - The Basics: Program Introduction

Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

Video Introduction Leadership, Personal Performance Coaching & Mentoring, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism

Program Introduction (from Integrity Every Day)

Program Introduction (from Integrity Every Day)

Introduces what it means to act with integrity on a daily basis.

Video Introduction Ethics & Compliance Ethics & Integrity, Change, Compliance, Interpersonal Skills, Professionalism

Program Introduction (T.I.M.E. Model)

Program Introduction (T.I.M.E. Model)

People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.

Video Introduction Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism

Ready. Set. CHANGE! - Opening

Ready. Set. CHANGE! - Opening

An introduction on adapting to a restructure change within the workplace.

Video Introduction Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism

The Extraordinary Leader - Program Introduction

The Extraordinary Leader - Program Introduction

Real people expressing concerns and insight into what it takes to become a leader

Video Introduction Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Management, Motivation, Professionalism

The Oh Series™ Everyday Ethics: Program Introduction

The Oh Series™ Everyday Ethics: Program Introduction

Ethical decisions creep up on us... sometimes daily. Using this program, you’ll not only be aware of and be able to recognize ‘sticky’ situations that can cause problems; you’ll be better prepared to do the right thing.

Video Introduction Ethics & Compliance Ethics & Integrity, Communication, Communication & Influencing, Compliance, Onboarding, Professionalism

Understanding Unacceptable Work Behaviors

Understanding Unacceptable Work Behaviors

Provides a definition of the three types of unacceptable workplace behavior: unprofessional, prohibited & illegal.

Video Introduction Ethics & Compliance Harassment Prevention, Compliance, Professionalism