Search Video Library for: Professionalism

Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)

Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)

Introduces five cultural continuums that impact how people from around the world interact and work together & introduces a four-step process for engaging in effective intercultural communication.

Video Introduction Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

Sexual Harassment: It Can Happen Here - Program Opening

Sexual Harassment: It Can Happen Here - Program Opening

Outlines and reinforces personal responsibilities for recognizing and preventing sexual harassment.

Video Introduction Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

Sexual Harassment? You Decide (Program Introduction)

Sexual Harassment? You Decide (Program Introduction)

Explains the legal definition of sexual harassment.

Video Introduction Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism

Whale Done! in Action - Program Introduction/Whale Done! Philosophy

Whale Done! in Action - Program Introduction/Whale Done! Philosophy

Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit.

Video Introduction Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service

Discipline & Termination: Three Actions for Keeping It Legal

Discipline & Termination: Three Actions for Keeping It Legal

A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

It's Our Job to Prevent Unacceptable Workplace Behavior

It's Our Job to Prevent Unacceptable Workplace Behavior

Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.

Video Summary Ethics & Compliance Compliance, Discrimination, Harassment Prevention, Effective Leadership

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Reviews the appropriate actions to handle workplace privacy.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Review of actions managers can take to prevent workplace violence and reduce liability.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

M.E.E.T. on Common Ground - Program Closing/M.E.E.T. Model Review

M.E.E.T. on Common Ground - Program Closing/M.E.E.T. Model Review

Review of the M.E.E.T. communication model.

Video Summary Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness

Open Mind, Open World: Improving Intercultural Interactions™ (Program Summary)

Open Mind, Open World: Improving Intercultural Interactions™ (Program Summary)

Summarizes the five cultural continuums and the four-step O.P.E.N. communication process.

Video Summary Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

Preventing Retaliation - It's Up to Us!

Preventing Retaliation - It's Up to Us!

Review of key actions managers can take to prevent retaliation in the workplace.

Video Summary Ethics & Compliance Retaliation / Reprisal, Communication, Compliance, Harassment Prevention, Management, Professionalism

Sexual Harassment: It Can Happen Here (Program Summary)

Sexual Harassment: It Can Happen Here (Program Summary)

Reviews the point that preventing sexual harassment is everyone's responsibility.

Video Summary Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

Sexual Harassment? You Decide (Program Summary)

Sexual Harassment? You Decide (Program Summary)

Reviews key points on the importance of preventing sexual harassment.

Video Summary Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism

Case Study: Inside Job (employee)

Case Study: Inside Job (employee)

Using company information for personal gain

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Management, Professionalism

Community Outreach

Community Outreach

How postings in an office can be considered offensive.

Case Studies Ethics & Compliance Harassment Prevention, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness

Dysfunctional Teams

Dysfunctional Teams

Dealing with team conflict

Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork

Good Enough

Good Enough

Not meeting expectations on the job

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Beg Your Pardon

I Beg Your Pardon

Unprofessional hygiene practices

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Deserve It

I Deserve It

Not performing up to expectations

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

Just an Expression

Just an Expression

Dealing with disrespectful comments by coworkers

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness

Old Yeller

Old Yeller

What to do when a manager loudly insults employees

Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Management, Professionalism

Promises, Promises

Promises, Promises

Over-promising and under delivering.

Case Studies Leadership Management, Communication, Interpersonal Skills, Motivation, Professionalism

Religion at Work

Religion at Work

How to address prayer in the workplace

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness

The Assistant

The Assistant

Insubordination and unprofessional behavior

Case Studies Leadership Management, Communication, Harassment Prevention, Interpersonal Skills, Professionalism

The Concerned Neighbor

The Concerned Neighbor

Sharing confidential patient information via social media

Case Studies Leadership Ethics & Integrity, Communication, Interpersonal Skills, Effective Leadership, Professionalism

The Little People

The Little People

When a leader uses demeaning language

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

The Lurker

The Lurker

When does behavior become harassing?

Case Studies Ethics & Compliance Harassment Prevention, Diversity Dynamics, Interpersonal Skills, Management, Professionalism

Trouble at Home

Trouble at Home

Workplace privacy and performance

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Management, Professionalism

Equal Employment

Equal Employment

Understanding the concept of "Equal Employment"; introduces the obligation to treat everyone fairly.

Video Vignettes Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

Being Cooperative and Respectful

How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.

Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership

Office Politics Is...™

Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.

Discussion Generators Personal Performance Professionalism, Discussion Trigger, Learning Reinforcement, Team Builder or Retention Aid

Taking Care of Your Future Is...™

Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to stimulate a discussion about what it takes to get your career on track and rolling. A common sense approach to understanding the important things to remember in the workplace.

Discussion Generators Personal Performance Professionalism, Communication, Discussion Trigger, Energizer or Team Builder, Interpersonal Skills, Learning Reinforcement, Motivation, Onboarding, Personal Improvement

Your Path to Success™ Being Your Best

Your Path to Success™ Being Your Best

Most seem to think that success on the job is all about what you know… or what you can do. Most quickly learn that your attitude and how you act around others are just as important. It's always easy, but it goes a long way towards being your best.

Video Vignettes Professionalism, Interpersonal Skills, Personal Improvement

Increasing Emotional Intelligence

Increasing Emotional Intelligence

Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills, Effective Leadership

Being Accountable and Flexible

Being Accountable and Flexible

How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership

Being Positive and Proactive

Being Positive and Proactive

How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.

Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership

Communicate and Listen

Communicate and Listen

How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

Video Vignettes Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Effective Leadership

Half Full or Half Empty? (from Increasing Emotional Intelligence)

Half Full or Half Empty? (from Increasing Emotional Intelligence)

Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

Video Vignettes Personal Performance Professionalism, Change, Communication, Emotional Intelligence, Interpersonal Skills

Have a Plan, Work the Plan

Have a Plan, Work the Plan

Planning and organizing for results (increased productivity).

Video Vignettes Personal Performance Professionalism, Change, Motivation

It Takes a Team!

It Takes a Team!

Working with others to achieve results; making meetings effective

Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills

Stay in Control (from Increasing Emotional Intelligence)

Stay in Control (from Increasing Emotional Intelligence)

Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!

Video Vignettes Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills

The Big Picture (from Increasing Emotional Intelligence)

The Big Picture (from Increasing Emotional Intelligence)

Learn how to keep things in perspective by managing expectations.

Video Vignettes Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills

We Don't Want Him on Our Team!

We Don't Want Him on Our Team!

We all bring our own view of the world into work every day. And sooner or later, we're going to work side-by-side with someone whose background and experiences are light-years different from ours. But treating somebody with anything less than professionalism and respect - for whatever reason – is a big mistake.

Video Vignettes Ethics & Compliance Discrimination, Abusive Conduct / Bullying, Compliance, Harassment Prevention, Professionalism, Workplace Civility

What Should I Do First?

What Should I Do First?

Effectively managing shifting priorities.

Video Vignettes Personal Performance Professionalism, Change, Motivation

Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message

Team Spark: Proverb - People Will Listen More If You Are Kind When Delivering the Message

Spark team communication on how kindness can help us achieve our desired end result on both projects and personal pursuits.

Activities Personal Performance Professionalism, Discussion Trigger, Respect / Respectfulness, Team Builder

WorkSmarts - Program Introduction

WorkSmarts - Program Introduction

Introduction of four strategies for being work smart.

Video Introduction Personal Performance Professionalism, Collaboration, Communication, Interpersonal Skills, Problem Resolution

Anti-Social

Anti-Social

This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

Case Studies Personal Performance Professionalism, Communication, Harassment Prevention, Interpersonal Skills

Awkward Moments

Awkward Moments

This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

Case Studies Personal Performance Professionalism, Communication, Compliance, Interpersonal Skills, Effective Leadership

Consenting Adults

Consenting Adults

When coworkers begin dating one another

Case Studies Ethics & Compliance Professionalism, Communication, Compliance, Interpersonal Skills

Teamwork

Teamwork

What is an "unfair advantage" when you are up for a promotion?

Case Studies Leadership, Personal Performance Professionalism, Communication, Ethics & Integrity, Interpersonal Skills, Motivation

Weighty Issues

Weighty Issues

Physical appearances and job requirements

Case Studies Personal Performance Professionalism, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Respect / Respectfulness

What's Best for the Company

What's Best for the Company

Dealing with sensitive and confidential issues while in the interviewing/hiring process.

Case Studies Personal Performance Professionalism, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

Work-Life Imbalance

Work-Life Imbalance

Competing priorities and lack of time

Case Studies Leadership, Personal Performance Professionalism, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

SMART-START™ Attitude: It's All in How You Look at It

SMART-START™ Attitude: It's All in How You Look at It

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Meeting Openers Leadership, Personal Performance Professionalism, Change, Collaboration, Communication, Interpersonal Skills, Motivation

SMART-START™ Taking Care of Your Own Future

SMART-START™ Taking Care of Your Own Future

A powerful short video with imagery and music to provoke a discussion about what it takes to get your career rolling. Stimulate discussion about what it really takes to succeed in a career.

Meeting Openers Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership, Motivation

TrainingBytes® You're Gonna Lose

Do your employees/staff/leaders know the subtle differences between inappropriate, unprofessional or illegal workplace behavior? Simply asking a question about a woman's natural hair color… isn't unlawful in and of itself. But what if a comment was made regarding an ongoing bet about a co-worker? Could it be considered hostile environment sexual harassment?

TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism

TrainingBytes® Who Are You?™

TrainingBytes® Who Are You?™

SOLLAH EXCLUSIVE!

“Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

TrainingBytes® Ethics & Compliance, Personal Performance Professionalism, Compliance, Discussion Trigger, Emotional Intelligence, Ethics & Integrity, Interpersonal Skills, Learning Reinforcement, Motivation

Integrity Every Day: Real Choices. Right Decisions.

Teach your employees what it really means to consistently act with integrity—the kind of integrity that leads to organizational excellence! Designed specifically for healthcare institutions, this video-driven workshop will help create a safe environment of committed, ethical employees by giving them a common language to discuss and address today’s most challenging ethical work-related issues.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics & Integrity, Change, Compliance, Effective Leadership, Professionalism

It's Just an Expression

This video vignette clearly demonstrates the impact of offensive figures of speech on workplace relationships.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Harassment Prevention, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness

Transition to Boss Is...™

Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

Discussion Generators Leadership, Personal Performance Effective Leadership, Interpersonal Skills, Learning Reinforcement, Management, Professionalism

Leadership Perspectives

Leadership Perspectives

A quick and easy retrospective on what leadership might mean to you - and how you can apply it in your daily work-life situations. Several leadership quotes and a Q&A is included.

Trainer Resource Leadership Effective Leadership, Assessment, Communication, Discussion Trigger, Interpersonal Skills, Professionalism

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability

Completely Updated! Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This new version of our best-selling program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. In addition to preventing litigation, this information also helps an organization to maintain a quality workforce.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Management, Professionalism

Customer Service Is...™

Customer Service Is...™

What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

Discussion Generators Personal Performance Customer Service, Learning Reinforcement, Professionalism

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

Enhance career development by taking initiative and putting common sense into common practice. WorkSmarts™ will encourage employees and supervisors to share ideas, ask questions and interact with others--ultimately promoting job efficiency and satisfaction!

Off-The-Shelf Video Program (ILT) Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership, Motivation, Onboarding

Just Some Good Clean Fun (M.E.E.T.™ Resolution)

Just Some Good Clean Fun (M.E.E.T.™ Resolution)

When humor in the workplace becomes inappropriate - teasing that leads to hazing. This video shows how quickly 'having fun' can turn to harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Between You and Me: Solving Conflict™

Between You and Me: Solving Conflict™

Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

Between You and Me: Solving Conflict™ (for The Public Sector)

Between You and Me: Solving Conflict™ (for The Public Sector)

Between You and Me: Solving Conflict (Public Sector Version) shows that personal behaviors and situations must be put aside. The focus must be on job-related behavior only. We can’t change an individual’s personality, but we can help change his/her actions!

Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

Johnny the Bagger® - Short Version

Johnny the Bagger® - Short Version

This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Change, Communication, Interpersonal Skills, Motivation, Professionalism

Legal Briefs™ Workplace Privacy - Does It Really Exist?

Legal Briefs™ Workplace Privacy - Does It Really Exist?

Do your managers clearly understand the rules about privacy in the workplace? This program examines employees’ right to privacy and your organization’s rights to protect its information and property. Managers will learn how to effectively and legally establish, document, communicate and enforce policies regarding privacy.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Professionalism

Clarify Change (Situation Set-up)

Clarify Change (Situation Set-up)

Using clarification techniques to feel comfortable with a change in process.

Video Vignettes Personal Performance Change, Communication, Effective Leadership, Professionalism

Commit to Change (Situation Set-up)

Commit to Change (Situation Set-up)

This situation discusses the importance of gaining commitment for a change.

Video Vignettes Personal Performance Change, Interpersonal Skills, Effective Leadership, Professionalism

Common ADA Question About Performance Issues

Common ADA Question About Performance Issues

Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"

Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

Communicate About Change (Resolution)

Communicate About Change (Resolution)

The importance of effective communication when dealing with change. This video shows the resolution of the situation.

Video Vignettes Personal Performance Communication, Change, Effective Leadership, Professionalism

Communicate About Change (Situation Set-Up)

Communicate About Change (Situation Set-Up)

The importance of effective communication when dealing with change.

Video Vignettes Personal Performance Communication, Change, Interpersonal Skills, Professionalism

Consensus Building (from Fearless Facilitation! How to Lead Effective Meetings™)

Consensus Building (from Fearless Facilitation! How to Lead Effective Meetings™)

Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

FMLA - Key Actions to Stay in Compliance

FMLA - Key Actions to Stay in Compliance

Key actions discussed: Call your HR department whenever employees are out for 4 days or more, or whenever a potential FMLA issue arises. Make absolutely sure that your employees understand their rights and responsibilities under the law, by making sure they are in contact with HR. Always be fair and compassionate.

Video Vignettes Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

Hey, It's Just a Joke!

Hey, It's Just a Joke!

Impact of inappropriate humor on perceptions and workplace relationships.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness, Workplace Civility

I Don't Understand

I Don't Understand

An employee has difficulty helping a patient due to a language barrier.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Interpersonal Skills, Professionalism, Respect / Respectfulness

It Was in the Paper

It Was in the Paper

Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things.


Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness

Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions

Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions

Avoiding illegal questions during the interview process.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Recruiting and Hiring: Conducting Legal Reference Checks

Legal Briefs™ Recruiting and Hiring: Conducting Legal Reference Checks

Conducting legal reference and background checks.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Recruiting and Hiring: Describing the Job

Legal Briefs™ Recruiting and Hiring: Describing the Job

The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Privacy: Protecting Confidentiality of Employee Records

Legal Briefs™ Workplace Privacy: Protecting Confidentiality of Employee Records

You have a responsibility to safeguard employee records by ensuring that confidential information is kept in appropriate confidential files, preferably in a locked cabinet or office. Neglecting to take action to correct filing problems could open your organization up to a lawsuit.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Violence: An Employee with a Temper

Legal Briefs™ Workplace Violence: An Employee with a Temper

Dealing with hot tempers that could potentially lead to workplace violence.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Legal Briefs™ Workplace Violence: Investigating Rumors of Threats

Legal Briefs™ Workplace Violence: Investigating Rumors of Threats

The importance of investigating rumors of threats regardless of who is involved.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Legal Briefs™ Workplace Violence: Pre-Employment Screening

Legal Briefs™ Workplace Violence: Pre-Employment Screening

Obtaining permissions for pre-employment screening

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Life's Not Fair

Life's Not Fair

Retaliating against an employee who reports a safety violation.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Communication, Harassment Prevention, Management, Professionalism

Listen Up! (from Achieving Communication Excellence)

Listen Up! (from Achieving Communication Excellence)

The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

M.E.E.T. Zero Tolerance - Program Summary

M.E.E.T. Zero Tolerance - Program Summary

Review of the M.E.E.T. communication model and the challenges of enforcing a zero-tolerance policy

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness

Marcus' Dilemma

Marcus' Dilemma

Adapting to a restructure change within the workplace.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Selling

Overcoming Communication Issues - Manufacturing

Overcoming Communication Issues - Manufacturing

When a team can't freely exchange ideas or share thoughts, the team freezes or becomes ineffective. This vignette demonstrates why we need to deal with the team communication.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Retail

Overcoming Communication Issues - Retail

Let's face it, bad communication can lead to even worse problems. This video vignette demonstrates how we can overcome workplace issues by taking a step back and working on our communication and interpersonal skills.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Prepare for Communicating Effectively

Prepare for Communicating Effectively

How to best prepare to communicate effectively. Follow a process for getting ready to communicate with others.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Preventing Workplace Bullying: Program Summary

Preventing Workplace Bullying: Program Summary

Knowing the definition of workplace bullying is just the start. You need to recognize and address bullying immediately. Have an action plan based on organizational policy. Get HR and management involved quickly.

Video Vignettes Ethics & Compliance Abusive Conduct / Bullying, Interpersonal Skills, Professionalism

She's Just a Kid

She's Just a Kid

Workplace stereotyping based on age.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness, Sales & Service, Unconscious / Hidden Bias

So, How Am I Doing? (from Achieving Communication Excellence)

So, How Am I Doing? (from Achieving Communication Excellence)

The importance of being proactive and clarifying information when giving and receiving feedback.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Speak Up! (from Achieving Communication Excellence)

Speak Up! (from Achieving Communication Excellence)

Gain confidence to communicate in a direct and clear manner.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Substance Abuse: Appropriate Action

Substance Abuse: Appropriate Action

Dealing appropriately with unprofessional behavior caused by substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Substance Abuse: Detection

Substance Abuse: Detection

Using reasonable suspicion of substance abuse to raise the issue of drug use with someone.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Substance Abuse: Staying Focused on the Issue

Substance Abuse: Staying Focused on the Issue

The importance of staying focused on performance concerns when dealing with a potential situation involving substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism