Search Video Library for: Management

It's the Law™: The Legal Side of Management

SOLLAH EXCLUSIVE!

Managers today are expected to do more than just supervise daily work activity. They are also legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. It's the Law™ uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Communication, Discrimination, Harassment Prevention, Hiring & Recruiting, Management, Professionalism

Leadership Myths™

Leadership Myths™

SOLLAH EXCLUSIVE!

Leadership is important to your company because it causes managers to make an emotional commitment to their jobs, not just a financial or intellectual commitment. When your job becomes a source of personal value fulfillment for you, you’re going to protect that source by making your company successful. But that’s not why you should be a leader. As a manager your most important responsibility is to your company. As a leader your most important responsibility is to yourself. This is the single most supportive corporate action you can take. That’s why people become leaders, to fulfill their personal values. After all it’s not easy being a leader!

Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Communication & Influencing, Interpersonal Skills

TrainingBytes® Stressed Out? Tips to Get Relief

Stress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. In simple terms, stress occurs when something is impacting us… mostly based on the fear of the unknown. Stress is a part of life – both at work and at home. Tackling it head-on is the best way to overcome the negative results of stress!

TrainingBytes® Personal Performance Reducing Stress (Work & Life), Employee Wellness, Mental Wellness & Health

The Sid Story™

Digitally Remastered! As a manager, are you concentrating on the negative aspects of your employees performances? After watching this video, you’ll discover that even difficult employees perform better with frequent positive feedback and occasional constructive criticism. Skeptical workers with “who cares" attitudes can be motivated!

Off-The-Shelf Video Program (ILT) Leadership Successfully Leading Others, Communication & Influencing, Motivation

Legal Issues for Managers (How-To Book)

Employment practices in the United States are governed by a wide variety of federal, state, and local laws. As a manager or supervisor, you must understand these laws so that you can make objective, consistent, and legal decisions. You do not have to be an expert on every aspect of every employment law, but you do have to know enough to recognize when you need to seek help from a human resources professional or legal counsel.

How-To Books Ethics & Compliance, Leadership Compliance, Effective Leadership, Management

Everyday Leadership™ Yet Another Fire

Everyday Leadership™ Yet Another Fire

Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. There will be times when we must have difficult conversations, but we need to confront and resolve these issues, not avoid them.

Video Vignettes Leadership Effective Leadership, Communication & Influencing, Effective Leadership

Managing Essentials™ Solving Conflict Between Employees

Managing Essentials™ Solving Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, what do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Problem Resolution, Professionalism

Effective Project Management (How-To Book)

Effective Project Management (How-To Book)

Managing a project requires different skills and techniques than managing ongoing responsibilities. The purpose of this book is to acquaint you with the basic skills and tools needed to manage a project. It will not substitute for experience, but it will help direct you to what works in various situations. We have adapted tried-and-true techniques and tools to today’s fast-moving project management landscape where, instead of managing one project at a time, you may find yourself managing or involved in several at once.

How-To Books Personal Performance Successfully Leading Others, Personal Improvement

Taking the Step Up to Supervisor (How-To Book)

Taking the Step Up to Supervisor (How-To Book)

Becoming a supervisor is your first step in the challenging and rewarding field of management. You have earned a new level of responsibility and authority because of your technical skills, attitude, and potential. Now you must master different skills to help you continue to advance and grow. This book will help you do that.

How-To Books Leadership New Supervisor, Effective Leadership, Successfully Leading Others, Management

Process Safety Management - An Introduction

Process Safety Management - An Introduction

This program provides information about the specific requirements of the PSM Standard for personnel who will be taking part in gathering process safety information or participating in process safety analysis.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

Process Safety Management - Operator Responsibilities

Process Safety Management - Operator Responsibilities

This program takes the operator through the initial start-up process, normal operations, temporary operations, emergency shut down, post-tear down and inspection start-up. Special emphasis is placed on communication during the information gathering and hazard analysis processes.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

Process Safety Management - Process Hazard Analysis

Process Safety Management - Process Hazard Analysis

Viewers will learn how a process hazard analysis is conducted to identify what accidents might happen and what the consequences might be.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

Process Safety Management - Process Safety Information

Process Safety Management - Process Safety Information

Learn the importance of gathering information that will tell employees what will happen to chemicals , processes, equipment and containment systems in various situations, and how this information can help them answer “what if” scenarios and react to accidental releases of hazardous chemicals.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

Waste Watchers™

Waste Watchers™

This program enables your organization to provide the essential training for increasing employee awareness for correct handling of hazardous waste.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness

Clarify Change (Situation Set-up)

Clarify Change (Situation Set-up)

Using clarification techniques to feel comfortable with a change in process.

Video Vignettes Personal Performance Change, Communication, Effective Leadership, Professionalism

Commit to Change (Situation Set-up)

Commit to Change (Situation Set-up)

This situation discusses the importance of gaining commitment for a change.

Video Vignettes Personal Performance Change, Interpersonal Skills, Effective Leadership, Professionalism

Communicate About Change (Resolution)

Communicate About Change (Resolution)

The importance of effective communication when dealing with change. This video shows the resolution of the situation.

Video Vignettes Personal Performance Communication, Change, Effective Leadership, Professionalism

Communicate About Change (Situation Set-Up)

Communicate About Change (Situation Set-Up)

The importance of effective communication when dealing with change.

Video Vignettes Personal Performance Communication, Change, Interpersonal Skills, Professionalism

Legal Briefs™ Workplace Violence: An Employee with a Temper

Legal Briefs™ Workplace Violence: An Employee with a Temper

Dealing with hot tempers that could potentially lead to workplace violence.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Legal Briefs™ Workplace Violence: Dealing with an ADA-Protected Employee

Legal Briefs™ Workplace Violence: Dealing with an ADA-Protected Employee

Responding to unprofessional or violent behavior when dealing with an ADA-protected employee.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Legal Briefs™ Workplace Violence: Employee Who Threatens an Outsider

Legal Briefs™ Workplace Violence: Employee Who Threatens an Outsider

Discusses how an employee who makes threats toward persons who do not work for their organization can still impact the organization's susceptibility to hostile work environment issues and other lawsuits.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Legal Briefs™ Workplace Violence: Investigating Rumors of Threats

Legal Briefs™ Workplace Violence: Investigating Rumors of Threats

The importance of investigating rumors of threats regardless of who is involved.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Legal Briefs™ Workplace Violence: Pre-Employment Screening

Legal Briefs™ Workplace Violence: Pre-Employment Screening

Obtaining permissions for pre-employment screening

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Marcus' Dilemma

Marcus' Dilemma

Adapting to a restructure change within the workplace.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Selling

We Need to M.E.E.T. Program Summary

We Need to M.E.E.T. Program Summary

Review of the M.E.E.T. communication model and how to find common ground.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Management, Professionalism

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

Activities Leadership, Personal Performance Conflict Resolution, Training Activities, Training Ideas, Training Support

Team Spark: Proverb - Be Patient

Team Spark: Proverb - Be Patient

Spark team communication around being patient and giving a project time to move forward - allowing for greater creativity or innovation.

Activities Personal Performance Interpersonal Skills, Discussion Trigger, Team Builder

Legal Briefs™ Discipline & Termination - Program Introduction

Legal Briefs™ Discipline & Termination - Program Introduction

Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

Discipline & Termination: Three Actions for Keeping It Legal

Discipline & Termination: Three Actions for Keeping It Legal

A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Reviews the appropriate actions to handle workplace privacy.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Three Actions to Promote a Drug-Free Workplace

Three Actions to Promote a Drug-Free Workplace

Review of the main actions which promote a drug-free workplace.

Video Summary Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

What You Need to Know - Five Actions for Staying Out of Court

What You Need to Know - Five Actions for Staying Out of Court

Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Dysfunctional Teams

Dysfunctional Teams

Dealing with team conflict

Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork

Good Enough

Good Enough

Not meeting expectations on the job

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Beg Your Pardon

I Beg Your Pardon

Unprofessional hygiene practices

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Deserve It

I Deserve It

Not performing up to expectations

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

Promises, Promises

Promises, Promises

Over-promising and under delivering.

Case Studies Leadership Management, Communication, Interpersonal Skills, Motivation, Professionalism

The Assistant

The Assistant

Insubordination and unprofessional behavior

Case Studies Leadership Management, Communication, Harassment Prevention, Interpersonal Skills, Professionalism

Article: Persevering When Times are Tough

Article: Persevering When Times are Tough

It isn’t easy to experience loss, whether our loss is business-related, financial, or personal in nature. Most of us learned quite recently, for example, that the stock market giveth, and the stock market most definitely taketh away. Our response to a loss such as this can make or break us.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Problem Resolution, Professionalism

Article: Productive Workload Management

Article: Productive Workload Management

It seems donkeys, though beasts of burden, have limits. Load one to excess, and it will be hard pressed to do your bidding. People who work for us are no different. Some can juggle hats, plates, balls, and flaming torches simultaneously. Even the most talented will drop it all if we add too much to the mix.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Discussion Trigger, Employee Resiliency, Effective Leadership, Management

Article: Promote Wisely

Article: Promote Wisely

We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

Trainer Resource Leadership Successfully Leading Others, Management, Professionalism, Training Activities

Article: The Beauty of Reframing

Article: The Beauty of Reframing

This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

Trainer Resource Leadership, Personal Performance Change, Conflict Resolution, Employee Resiliency

Preventing Burnout During Times of Change

Preventing Burnout During Times of Change

A great list of burnout symptoms and burnout prevention techniques.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Discussion Trigger, Employee Resiliency, Employee Wellness

Work Tasks Priority List

Work Tasks Priority List

A simple tool to help employees and even new managers/supervisors log their tasks in order to understand and work on time management.

Trainer Resource Leadership Time Management, Culture Commitment, Discussion Trigger, Management

Equal Employment

Equal Employment

Understanding the concept of "Equal Employment"; introduces the obligation to treat everyone fairly.

Video Vignettes Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

Everyday Leadership™ (The Complete Series)

If we're really honest with ourselves, we understand that leading and managing (even supervising) is not an easy task. There are all sorts of "gotchas" that wait for you in the workplace daily. Everyday Leadership™ was developed to help you, the leader/manager/supervisor, in your daily effort to foster better employee connections, communication and community within your organization - all the while working together toward one shared goal or vision.

Off-The-Shelf Video Program (ILT) Leadership Successfully Leading Others, Customer Service, Discrimination, Gender Equity, Generational Challenges, Effective Leadership, New Supervisor, Onboarding, Unconscious / Hidden Bias, Workplace Civility

TrainingBytes® A Good State of Mind!

Get to the bottom of what good mental health means! Good mental health is what should be desired in life – both at work and at home. Tackling it head-on is the best way to overcome and have a life worth living! This short, information-packed video is a fantastic follow-up to the popular TrainingBytes® Stressed Out? Tips to Get Relief program featuring Bob Monserrate (Stress & Mental Health Counselor).

TrainingBytes® Personal Performance Mental Wellness & Health, Employee Wellness, Reducing Stress (Work & Life)

TrainingBytes® Understanding Work-Life Balance

TrainingBytes® Understanding Work-Life Balance

Work-life balance is adjusting your day-to-day activities to achieve a sense of balance between work life and personal life. In many careers, it’s challenging to achieve that balance. The consequences of a poor work-life balance can be a real strain on your personal relationships and even reduce productivity at work. But, one of the most harmful consequences of that imbalance is a decline in your health. Too many work demands on your time may increase your stress levels.

TrainingBytes® Personal Performance Mental Wellness & Health, Reducing Stress (Work & Life)

Managing Essentials™ Resists Change

Managing Essentials™ Resists Change

A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Change, Successfully Leading Others, Problem Resolution, Professionalism

Who Gave Them My Address?

Who Gave Them My Address?

This vignette covers union mailers and home visits. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

Video Vignettes Ethics & Compliance Compliance, Management

Sexual Harassment: It Can Happen Here™

Sexual Harassment: It Can Happen Here™

Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.

Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Communication, Management, Professionalism, Sexual Harassment

Getting Much Sleep?

Getting Much Sleep?

Retaliating against an employee who reports misconduct by supervisor.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Communication, Harassment Prevention, Management, Professionalism

I've Had It With This Place

I've Had It With This Place

When uncontrolled emotions and fits of temper turn disruptive and threatening. It’s our job to recognize warning signs and then tell someone in authority...before it’s too late.

Video Vignettes Ethics & Compliance Compliance, Communication, Harassment Prevention, Effective Leadership, Professionalism

Perfect Storm

Perfect Storm

The implications of a manager taking action due to a fear of a claim of retaliation from an employee.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Professionalism

Public Display (Union Flyers)

Public Display (Union Flyers)

This vignette covers union flyers in break rooms. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

Video Vignettes Leadership Compliance, Management

Straight TALK™ - A Spotlight on Change in the Workplace

Straight TALK™ - A Spotlight on Change in the Workplace

As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism

Team Spark: Proverb - Deal with Little Issues

Team Spark: Proverb - Deal with Little Issues

Spark team communication about the protocols that can help us catch small problems early on (before they grow into BIG issues).

Activities Personal Performance Interpersonal Skills, Discussion Trigger, Team Builder

Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic

Team Spark: Proverb - Expecting Different Results Without Change Is Unrealistic

Spark team communication around project or team turnaround without careful analysis of the current situation - and understanding what might need to change in order to achieve the results expected.

Activities Personal Performance Change, Communication, Discussion Trigger, Team Builder

Understanding Unacceptable Work Behaviors

Understanding Unacceptable Work Behaviors

Provides a definition of the three types of unacceptable workplace behavior: unprofessional, prohibited & illegal.

Video Introduction Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court

Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court

Reviews the actions for legal hiring practices.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Review of actions managers can take to prevent workplace violence and reduce liability.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Preventing Retaliation - It's Up to Us!

Preventing Retaliation - It's Up to Us!

Review of key actions managers can take to prevent retaliation in the workplace.

Video Summary Ethics & Compliance Retaliation / Reprisal, Communication, Compliance, Harassment Prevention, Management, Professionalism

Retaliation - An Overview for Managers

Retaliation - An Overview for Managers

Salient facts that help reinforce the business case for preventing retaliation.

Video Summary Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Management, Professionalism

Case Study: Inside Job (employee)

Case Study: Inside Job (employee)

Using company information for personal gain

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Management, Professionalism

Community Outreach

Community Outreach

How postings in an office can be considered offensive.

Case Studies Ethics & Compliance Harassment Prevention, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness

I Wish My Manager Would Just...™ Discussion Book (10 pack)

I Wish My Manager Would Just...™ Discussion Book (10 pack)

Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.

How-To Books Leadership Effective Leadership, Collaboration, Management, Professionalism

Old Yeller

Old Yeller

What to do when a manager loudly insults employees

Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Management, Professionalism

Religion at Work

Religion at Work

How to address prayer in the workplace

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness

Setting Boundaries

Setting Boundaries

Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

The High Performer

The High Performer

Coaching high-performers who have trouble getting along with their co-workers

Case Studies Leadership Management, Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

The Lurker

The Lurker

When does behavior become harassing?

Case Studies Ethics & Compliance Harassment Prevention, Diversity Dynamics, Interpersonal Skills, Management, Professionalism

Trouble at Home

Trouble at Home

Workplace privacy and performance

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Management, Professionalism

Article: Overcoming Worries and Fears

Article: Overcoming Worries and Fears

Our fears limit us. They hold us back. They keep us from living a positive, proactive life that embraces the good and decries that which needs to be changed. Fear-based decisions hurt us, and they hurt others who are affected by our decisions. The child who is never allowed to make decisions because we fear she’ll make the wrong decisions finally rebels and turns into the teenager from the black lagoon.

Trainer Resource Personal Performance Reducing Stress (Work & Life), Change, Discussion Trigger, Management, Training Support

Article: Pay Attention

Article: Pay Attention

It is in our present moments, that we truly live. Each time we catch a pleasant scent or feel a cool spring breeze we are brought to the immediate. This gives us a chance to notice and appreciate that which surrounds us.

Trainer Resource Leadership, Personal Performance Personal Improvement, Discussion Trigger, Reducing Stress (Work & Life), Training Support

Training Triage: Prioritizing Needs for the High-Performing Workforce

Training Triage: Prioritizing Needs for the High-Performing Workforce

Perspective paper on the topic of workplace competencies

Trainer Resource Leadership Effective Leadership, Change, Management, Motivation

SMART-START™ Performance Appraisal: What It's Really All About

SMART-START™ Performance Appraisal: What It's Really All About

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the importance of performance appraisals.

Meeting Openers Leadership, Personal Performance Assessing Performance, Effective Leadership

SMART-START™ Retaliation: The Retaliation-Free Workplace

SMART-START™ Retaliation: The Retaliation-Free Workplace

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about preventing retaliation in the workplace and maintaining a culture of compliance.

Meeting Openers Ethics & Compliance Retaliation / Reprisal, Compliance, Ethics & Integrity, Harassment Prevention, Management

Discussion Card: Using FOSA™

Discussion Card: Using FOSA™

SOLLAH EXCLUSIVE!

When an employee isn't doing what is needed or expected, progressive discipline is an essential way to get them back on track. FOSA™ is an easy-to-implement approach to positively address employee discipline issues. These easy-to-use cards provide a simple model (F.O.S.A.) along with simple reminders to effectively tackle tough workplace discipline issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Ethics & Compliance, Leadership Management, Discussion Trigger, Employee Documentation, Successfully Leading Others, Problem Resolution

Documenting Discipline (How-To Book)

Managers can protect themselves and their organization against legal action - if they get incidents properly documented. This best-selling resource provides steps to ensure solid, consistent documentation procedures throughout the entire organization. You will also learn how to correct performance problems with progressive discipline.

How-To Books Ethics & Compliance, Leadership Management, Successfully Leading Others, Problem Resolution

Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination

Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination

This updated program provides answers to several of the most common questions managers struggle with concerning harassment and discrimination. • What is included under Federal or State Law as Harassment? • What should I do when an issue is reported to me? • What are my responsibilities related to the individuals affected by the report? • Can I be sued if I don’t respond appropriately? In addition, the program provides managers with four specific actions they can take to help ensure they keep themselves and your organization in compliance with the law. It's specifically designed to cut through the legal jargon to provide clear and concise information in terms that everyone can understand.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

Managing Essentials™ Hygiene Problems

Managing Essentials™ Hygiene Problems

Being a manager or supervisor isn't easy! What do you do about an employee with body odor, bad breath, or who appears unclean? What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Managing Essentials™ Be More Assertive

Managing Essentials™ Be More Assertive

You have an key employee who needs to be more assertive in recognizing needs, taking action, speaking up, and contributing ideas. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Managing Essentials™ Consistently Late for Work

Managing Essentials™ Consistently Late for Work

You have an employee who’s consistently late for work. It's negatively impacting others on your team. People are starting to complain. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Managing Essentials™ Employee Doesn't Understand Expectations

Managing Essentials™ Employee Doesn't Understand Expectations

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Managing Essentials™ Frequently Absent

Managing Essentials™ Frequently Absent

You have an employee who’s missed too many work days. How much absenteeism is tolerated depends on your organization’s policy. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Managing Essentials™ Harmful Gossip

Managing Essentials™ Harmful Gossip

You have a problem with an employee who gossips and spreads rumors which have been detrimental to some working relationships. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Managing Essentials™ Termination Due To Downsizing

Managing Essentials™ Termination Due To Downsizing

You have to let someone go because your organization is downsizing and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Managing Essentials™ Too Many Personal Calls

Managing Essentials™ Too Many Personal Calls

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Successfully Leading Others, Problem Resolution, Professionalism

Documenting Discipline™ (For Manufacturing/Industrial)

Documenting Discipline™ (For Manufacturing/Industrial)

Disciplining and documenting employee performance is one of the most difficult parts of a manager’s job. But documenting performance is essential in correcting performances that require discipline, even praise-and protecting yourself as a manager. This manufacturing and industrial version of the best seller, Documenting Discipline™ provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA system, your managers can possess the tools to effectively and legally address performance issues.

Off-The-Shelf Video Program (ILT) Leadership Management, Successfully Leading Others

The Goal™ (How-To Version)

The Goal™ (How-To Version)

Like the best-selling book upon which it is based, The Goal shares the inspiring story of Alex Rogo, who uses the principles of the Theory of Constraints (TOC) like bottlenecks, throughput, and flow balancing to transform his mediocre division into a money-making machine. Alex and his team reject common 'nonsense' measurements and discover a commonsense, yet more effective approach to boosting the company's bottom line.

Off-The-Shelf Video Program (ILT) Leadership Management, Goals and Goal Setting, Successfully Leading Others

The Goal™ (Dramatic Version)

The Goal™ (Dramatic Version)

If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.

Off-The-Shelf Video Program (ILT) Leadership Management, Goals and Goal Setting, Effective Leadership, Successfully Leading Others

Legal Briefs™ Workplace Privacy - Does It Really Exist?

Legal Briefs™ Workplace Privacy - Does It Really Exist?

Do your managers clearly understand the rules about privacy in the workplace? This program examines employees’ right to privacy and your organization’s rights to protect its information and property. Managers will learn how to effectively and legally establish, document, communicate and enforce policies regarding privacy.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Professionalism

Clarify Actions and Outcomes (Interviewing Tips)

Clarify Actions and Outcomes (Interviewing Tips)

Explanation of the probing strategy of clarifying actions and outcomes.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Common ADA Question About Determining Qualifications

Common ADA Question About Determining Qualifications

Answers the question,"Do you have to put a disabled candidate at the top of the hiring list even if they are not qualified for the job?"

Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

Common ADA Question About Performance Issues

Common ADA Question About Performance Issues

Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"

Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

Common ADA Question About Reasonable Accommodation

Common ADA Question About Reasonable Accommodation

Answers the question,"What constitutes a 'reasonable accommodation' for someone who is covered under the ADA?"

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Common ADA Questions (Hiring)

Common ADA Questions (Hiring)

Answers the question,"Do you have to hire someone just because he or she has a covered disability, even if they cannot perform an essential function of the job?"

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Common ADA Questions About Hiring

Common ADA Questions About Hiring

Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

Create a Probe from a Job Task (Interviewing Tip)

Create a Probe from a Job Task (Interviewing Tip)

Interviewee is asked to describe a time when they were able to get another person committed to an important work goal. This video shows an example of an interview question and candidate response to prompt probing question.

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Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions

Legal Briefs™ Recruiting and Hiring: Avoiding Illegal Questions

Avoiding illegal questions during the interview process.

Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism