Search Video Library for: Communication
Must Do's As a Mentor
There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!
Article: Selling Your Ideas
All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.
Group or Individual: Which Motivates You?
How cultures from around the world look at motivation differently.
Communicate About Change (Resolution)
The importance of effective communication when dealing with change. This video shows the resolution of the situation.
Communicate About Change (Situation Set-Up)
The importance of effective communication when dealing with change.
Conflict 101™ - The Freeze Response
It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.
Consensus Building (from Fearless Facilitation! How to Lead Effective Meetings™)
Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.
Hierarchy or Equality: Do you know where you stand?
How respect is defined differently in varying cultures around the world.
High Risk or Low Risk: What's your comfort level?
How uncertainty and ambiguity impacts work decisions and team relationships.
Marcus' Dilemma
Adapting to a restructure change within the workplace.
Task or Relationship: Which Comes First?
Learn how people from different cultures work together... productively.
The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)
Tips on handling the unexpected departure of a key meeting attendee.
There’s Always Potential (from Good People, Bad Choices™)
This vignette tackles the issue of presenting facts (company performance, etc.) in the best possible light - even though the facts might not be as good as presented. Many people can be impacted, especially shareholders.
Why Don't They Just Speak English?
Understanding how “diversity moments” can be created by cross-cultural miscommunication and misunderstandings.
Team Spark: Proverb - Don't Waste Your Efforts
Spark team communication around project or product completion.
Team Spark: Proverb - Everyone Makes Mistakes
Spark team communication around how to handle mistakes when they are made.
Team Spark: Proverb - When You Fight Amongst Yourselves, Others Win
Spark team communication on getting caught up among ourselves so much that we lose focus on the big picture.
Tips for Working with Every Generation
Want a quick summary of proven tips for working effectively with ANY generation? This is the handout for you! Everyone wants to be treated with respect—and recognize that respect might look and feel different, based on differing experiences and perspectives.
Discussion Card: Difficult Conversations
Having a crucial discussion with coworkers and/or employees could mean the difference between resolving an issue or disrupting a relationship. These easy-to-use cards provide a simple model (S.O.R.T. O.U.T.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.
Dysfunctional Teams
Dealing with team conflict