Search Video Library for: Communication

Accident Investigation: A Tool for Effective Prevention™ (Complete Program)

Accident Investigation: A Tool for Effective Prevention™ (Complete Program)

Conducting a valid and useful accident investigation is an opportunity to influence the work environment of those around you. It requires tact, diligence, thoughtful communication, and an understanding of the work environment.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Accident Reporting & Investigation, Communicating Safety, Workplace Safety & Awareness

Process Safety Management - Operator Responsibilities

Process Safety Management - Operator Responsibilities

This program takes the operator through the initial start-up process, normal operations, temporary operations, emergency shut down, post-tear down and inspection start-up. Special emphasis is placed on communication during the information gathering and hazard analysis processes.

Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

Team Spark: Collaboration with Skill

Team Spark: Collaboration with Skill

Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.

Activities Personal Performance Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder, Teamwork

Team Spark: Invest Time to Build Trust

Team Spark: Invest Time to Build Trust

When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

Activities Leadership, Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork

Info Brief: Religious Terminlogy & Information

Info Brief: Religious Terminlogy & Information

When it comes to religion, the words you use are important and play an integral part of conversation with fellow colleagues. To ensure teamwork and communication in the workplace run as smoothly as possible, using the correct words and terms is very important.

Training Reinforcers Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness

Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Explanation of the M.E.E.T. communication model as a tool for addressing unacceptable behavior and conflict in the workplace.

Video Introduction Ethics & Compliance, Leadership Conflict Resolution, Compliance, Effective Leadership

Everyday Leadership™ (The Complete Series)

If we're really honest with ourselves, we understand that leading and managing (even supervising) is not an easy task. There are all sorts of "gotchas" that wait for you in the workplace daily. Everyday Leadership™ was developed to help you, the leader/manager/supervisor, in your daily effort to foster better employee connections, communication and community within your organization - all the while working together toward one shared goal or vision.

Off-The-Shelf Video Program (ILT) Leadership Successfully Leading Others, Customer Service, Discrimination, Gender Equity, Generational Challenges, Effective Leadership, New Supervisor, Onboarding, Unconscious / Hidden Bias, Workplace Civility

Discussion Card: ATTITUDE! Producing Positive Results

Discussion Card: ATTITUDE! Producing Positive Results

We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Successfully Leading Others, Assessing Performance, Emotional Intelligence, Effective Leadership, Learning Reinforcement, Management, New Supervisor, Team Builder or Retention Aid

Gina's Fan

Gina's Fan

Clearly communicate that you will have zero-tolerance for any e-mail communications with repeated requests for dates, sexually suggestive comments, jokes, or Internet links to sexually suggestive sites.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention, Professionalism

Gina's Fan (Employees)

Gina's Fan (Employees)

Vignette shows co-worker sending email communications with sexually suggestive comments, requests, jokes, or internet links to sexually suggestive sites - creating a hostile work environment.

Video Vignettes Ethics & Compliance Sexual Harassment, Harassment Prevention