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Results for Topic: Emotional Intelligence

  • Increasing Emotional Intelligence

    Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.

    #1 ID:366 Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Interpersonal Skills, Leadership, Emotional Intelligence Closed Captioned
  • Half Full or Half Empty?

    Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

    #2 ID:360 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Interpersonal Skills, Emotional Intelligence Closed Captioned
  • Stay in Control

    Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!

    #3 ID:359 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Change, Interpersonal Skills, Emotional Intelligence Closed Captioned
  • The Big Picture

    Learn how to keep things in perspective by managing expectations.

    #4 ID:364 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Change, Interpersonal Skills, Emotional Intelligence Closed Captioned
  • Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #5 ID:2093 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    #6 ID:2094 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • TrainingBytes® Who Are You?™

    “Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

    #7 ID:1495 Topic: Professionalism Learning Paths: Ethics & Compliance, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics, Motivation, Interpersonal Skills, Discussion Trigger, Learning Reinforcement, Emotional Intelligence Closed Captioned
  • A Real Team Player. Not!

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #8 ID:2117 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Emotional Intelligence Closed Captioned
  • A Real Team Player. Not! (Healthcare)

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #9 ID:2121 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence Closed Captioned
  • Change Is Not in My Vocabulary (Healthcare)

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #10 ID:2122 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence Closed Captioned
  • Change Is Not in My Vocabulary...

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #11 ID:2118 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • The Boss Who Knows It All… And Then Some!

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    #12 ID:2119 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Problem Resolution, Personal Improvement, Emotional Intelligence Closed Captioned
  • The Boss Who Knows It All… And Then Some! (Healthcare)

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    #13 ID:2123 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Problem Resolution, Personal Improvement, Emotional Intelligence Closed Captioned
  • The “Whatever” Co-Worker…

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    #14 ID:2120 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • The “Whatever” Co-Worker… (Healthcare)

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    #15 ID:2124 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • Case Study & Branching Exercise: Highly Critical (Manager)

    You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

    #16 ID:2144 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Learning Reinforcement, Emotional Intelligence
  • Discussion Card: ATTITUDE! Producing Positive Results

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #17 ID:2096 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence
  • Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

    This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

    #18 ID:767 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Management, Professionalism Closed Captioned
  • Workplace Bullying via Social Media/Email

    An employee shares her story about co-worker bullying by teasing her about her weight.

    #19 ID:769 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned
  • Workplace Bullying Example in Healthcare Setting

    Female shares her story about the head nurse bullying the newer nurse.

    #20 ID:768 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Compliance, Harassment Prevention, Management, Professionalism Closed Captioned