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The Future of Work™ Generations in the Workplace
SOLLAH EXCLUSIVE!
Each generation brings its own unique work styles and expectations to the workplace, based on common experiences many of them share. Generational influences - like parenting styles, the pandemic, war, the economy, global impacts, popular culture and other defining moments or events - contribute to generational characteristics that are brought into the workplace. To have an inclusive workplace, you have to be intentional and willing to listen to others, gain perspectives, and make adjustments, with the ultimate goal of staying connected… across generations.
Communication Essentials™ Promoting Professionalism in the Workplace
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Effective communication is the cornerstone of any successful organization. Whether you're interacting with colleagues, clients, or stakeholders, the way you communicate can make or break the outcome of your interactions. Why maximize your workplace communication? Simply put, doing so helps you avoid common pitfalls associated with bad communication including: misunderstandings, low morale, conflict, missed deadlines, poor decision making, customer dissatisfaction, lack of innovation, employee turnover and legal issues. Addressing these pitfalls through improved communication strategies can significantly enhance organizational effectiveness and employee satisfaction.
Top 20 ProgramIt's the Law™: The Legal Side of Management
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Managers today are expected to do more than just supervise daily work activity. They are also legally obligated to understand and enforce company employment policies and procedures to reduce the chance of discrimination and lawsuits. It's the Law™ uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.
Top 20 ProgramEveryday Leadership™ (The Complete Series)
If we're really honest with ourselves, we understand that leading and managing (even supervising) is not an easy task. There are all sorts of "gotchas" that wait for you in the workplace daily. Everyday Leadership™ was developed to help you, the leader/manager/supervisor, in your daily effort to foster better employee connections, communication and community within your organization - all the while working together toward one shared goal or vision.
More Than a Gut Feeling™ Interviewing Essentials
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Have you used More Than a Gut Feeling™ to maximize your interviewing process/system in the past? Here's the next step in reinforcing those behavior-based interviewing skills! Developed from and based on the world’s best-selling interviewing skills program, this new program leverages what was learned by showing specific examples and identifying and targeting the most common interviewing mistakes. It shows managers and other interviewers the most effective interviewing actions for hiring top-notch people-every time!
The UNtold Story™ Bias in Action
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Biases and societal stereotypes can influence our perception, judgment, language and actions. We may not be aware that we are engaging in behavior that may be offensive. Being aware of common stereotypes and biases (both hidden and explicit) can help you challenge negative assumptions about others. At the end of the day, it always comes down to one word… “respect.” Be sure to check your filters and look for ways to be inclusive and respectful.
What’s This Even Mean? (from The Future of Work™)
The speed of communication is increasing and changing. This happens at all levels whether it’s face-to-face, online, text, email, video, phone... It’s happening all the time, everywhere, and impacts every generation. When we have generational differences, it’s easy to have misunderstandings and miscommunication… because we won’t all communicate in the same way.
Top 20 ProgramThe Oh Series™ Everyday Diversity
Diversity in today's workplace is a given... and the value of that diversity allows organizations to draw on a fuller range of experiences - allowing them to think more creatively and avoid biased decision-making. But what if that diversity is causing tension? What if inclusion and equity are slow on the uptake? Treating others with respect is paramount to a successful and inclusive workplace.
It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace
Updated! In the ever-changing work environment, it's difficult to know - or understand - what's allowed and what's not allowed at work. This best-selling program brings greater awareness to the many types of harassment which can occur in the workplace. It dramatizes employee behaviors that can lead to formal charges and result in serious consequences for the individual... and the organization. Topics covered: protected classes (i.e. pregnancy, obesity), general harassment, gender identity, religion, free speech and more!
The Oh Series™ Everyday Ethics - The Complete Series
We are all faced with making decisions every day. Some are large and some are small. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation. It’s important to remember that some of those decisions can result in actions that have major consequences - for the organization, our customers and for ourselves. By the end of this program, learners will not only be aware of and be able to recognize ‘sticky’ situations that can cause problems - they'll be better prepared to do the right thing.
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.
Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.
Do You Hear What They’re Saying? (from The Future of Work™)
Some of the past ways of leading like command and control will not work well with the new generations coming into the workforce. They’re less interested in authority and fitting into old structures, and more interested in feeling like they belong and can contribute. The manager’s role is to engage their staff and to foster a culture which balances and attends to both…the work and the people. When we say that people matter and that relationships matter, it means that we are willing to change and be more flexible. That’s what inclusion is all about.
When the Boss Calls a Meeting… (from The Future of Work™)
When generational communication differences cause misunderstandings about things like work requirements and work/life balance, what do you do? Our generational differences do influence our views about authority, and hierarchy. They also impact the things we say and how we say them. Many organizations have inherited traditional structures and practices that are rooted in militaristic approaches popular in the past. Using the M.E.E.T.® model is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.
This is My Wife, Kelly...
SOLLAH EXCLUSIVE!
You have an employee who tells you they can't believe a coworker is a lesbian. They also tell you that they can no longer work with that employee. As a manager, what do you do? Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.
Maximized Leadership™ Understanding & Beating Bias
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Bias is something we all have, and by itself, it’s neither good nor bad. It’s a conscious or unconscious judgment we make based on information we have learned from our own experiences or by what we have been taught by others. To further enhance our skills as a leader we must tackle any biases that create negative relationships or impede an inclusive workplace.
Discussion Card: Unconscious Bias
A colorful and right-to-the-point reminder card that provides a simple model (H.I.D.D.E.N.) for understanding unconscious bias as well as providing questions to address hidden bias in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.
TrainingBytes® Please Call Me Jessica, Not Bill™
Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace will accept the transitioning employee is very real. When discussing with and supporting (being an ally) an employee or co-worker going through the transition, the bottom line and key to personal and team success is simple... it all comes down to respect. This powerful video captures the emotion and fears of a transitioning employee.
TrainingBytes® A Good State of Mind!
Get to the bottom of what good mental health means! Good mental health is what should be desired in life – both at work and at home. Tackling it head-on is the best way to overcome and have a life worth living! This short, information-packed video is a fantastic follow-up to the popular TrainingBytes® Stressed Out? Tips to Get Relief program featuring Bob Monserrate (Stress & Mental Health Counselor).
TrainingBytes® RESCUE™ (The Active Ally/Upstander)
SOLLAH EXCLUSIVE!
A powerful message about standing up to harassment! Could you step up and actively stop workplace harassment in progress? Being an active ally or upstander in a harassment situation doesn't mean you have to verbally engage the harasser. RESCUE™ provides three different situations that empower employees (or even third party bystanders) to take action and stop harassing workplace behavior.