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Results for Target Audience: Employees / Staff

The Lilly Ledbetter Fair Pay Act - An Overview

The Lilly Ledbetter Fair Pay Act - An Overview

The Lilly Ledbetter Fair Pay Act is a federal statute that was signed into law by President Barack Obama in January 2009. In this video, a legal subject matter expert explains the origin of the Lilly Ledbetter Fair Pay case and its impact on organizations across the United States.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Fair Pay Act

The Road Trip

The Road Trip

Sharing inappropriate art and pictures in the workplace.

Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

The Water Boy

The Water Boy

When the harassed becomes the harasser.

Video Vignettes Ethics & Compliance Harassment Prevention, Communication, Compliance, Professionalism

This Needs to Go Out Today

This Needs to Go Out Today

Offering internal customers solutions when their needs have not been met.

Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

Warning Lights

Warning Lights

How joking and insensitive remarks about pregnancy can constitute harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

What Should I Do First?

What Should I Do First?

Effectively managing shifting priorities.

Video Vignettes Personal Performance Professionalism, Change, Motivation

Where Are the Drop Cloths?

Where Are the Drop Cloths?

Handling interruptions effectively; putting your focus on the customer even when you're busy.

Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

Why Did I Push All Those Buttons?

Why Did I Push All Those Buttons?

Dealing with a customer frustrated by an automated phone system.

Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

You Promised It Would Be Here Today

You Promised It Would Be Here Today

Dealing with a customer whose expectations for timely delivery have not been met.

Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

How Are We Doing?

How Are We Doing?

Quick gap evaluation of skills related to a training topic

Activities Leadership, Personal Performance Evaluation, Discussion Trigger, Assessment

Paths to Success

Paths to Success

Focus on goal-setting for the training session

Activities Leadership, Personal Performance Motivation, Team Builder, Discussion Trigger, Assessment

It's Not Just About Sex Anymore™ - Opening Montage/Set the Stage

It's Not Just About Sex Anymore™ - Opening Montage/Set the Stage

Explains the groups with protected status under federal law and outlines the negative impacts of harassment and discrimination in the workplace

Video Introduction Ethics & Compliance Harassment Prevention, Communication, Professionalism

Sexual Harassment? You Decide - Program Opening

Sexual Harassment? You Decide - Program Opening

Explains the legal definition of sexual harassment.

Video Introduction Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Professionalism

Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

Summary of how to use the three steps involved in turning conflict into collaboration

Video Summary Personal Performance Interpersonal Skills, Communication, Professionalism

I Can A.C.E. That Problem

I Can A.C.E. That Problem

Review and reinforce the A.C.E. It!™ problem-solving model.

Video Summary Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

Integrity Every Day: Program Conclusion

Integrity Every Day: Program Conclusion

Summarizes how to maintain integrity each and every day.

Video Summary Ethics & Compliance Ethics & Integrity, Change, Communication, Interpersonal Skills, Professionalism

It's Not Just About Sex Anymore - Program Closing/Summary It's All About Respect

It's Not Just About Sex Anymore - Program Closing/Summary It's All About Respect

Summarizes key points on how harassment and discrimination are not just about sex; reinforces mutual responsibility to treat everyone with respect

Video Summary Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Anti-Social

Anti-Social

This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

Case Studies Personal Performance Professionalism, Communication, Harassment Prevention, Interpersonal Skills

Awkward Moments

Awkward Moments

This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

Case Studies Personal Performance Professionalism, Communication, Compliance, Interpersonal Skills, Leadership

Burn Out (Manager)

Burn Out (Manager)

Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!

Case Studies Leadership Motivation, Communication, Interpersonal Skills, Management