Search Video Library (263 Assets Found)

Results for Target Audience: Employees / Staff

Workplace Bullying: The School Principal

Workplace Bullying: The School Principal

A teacher takes necessary steps. Review Organizational Polices, Document actions and responses, Involve HR or management, Formalize complaint.

Video Vignettes Ethics & Compliance Abusive Conduct, Communication, Ethics & Integrity, Harassment Prevention, Professionalism

Clarify

Clarify

The importance of clarifying how a change impacts everyone differently.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

I Will if You Will...

I Will if You Will...

A very effective and to-the-point vignette that deals with anti-gay and anti-diverse behavior in the workplace.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Leadership, Respect

Hey, It's on the Radio

Hey, It's on the Radio

Clarifies free speech in the workplace; how lyrics heard on a radio in a common work area can be offensive.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Stop Telling Me What to Do

Stop Telling Me What to Do

An example of peer-to-peer conflict between a new employee and a seasoned employee

Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

Between You and Me: Solving Conflict™ (for The Public Sector)

Between You and Me: Solving Conflict™ (for The Public Sector)

Between You and Me: Solving Conflict (Public Sector Version) shows that personal behaviors and situations must be put aside. The focus must be on job-related behavior only. We can’t change an individual’s personality, but we can help change his/her actions!

Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

Analyze Needs (Sales Process)

Analyze Needs (Sales Process)

Reviews how to best analyze the needs of a client during the sales process.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Are You Going to Get That?

Are You Going to Get That?

How to best handle phone calls while also helping another customer in person.

Video Vignettes Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism, Customer Service

Ask Fact and Feeling Questions

Ask Fact and Feeling Questions

Asking questions to understand a problem

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

Being Positive and Proactive

Being Positive and Proactive

How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.

Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership

Change Is Not in My Vocabulary

Change Is Not in My Vocabulary

Dealing with a coworker who is resistant to change.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Collaboration

Clarify Goals and Identify Concerns

Clarify Goals and Identify Concerns

The importance of knowing what you want to achieve in order to solve problems.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Communication & Influencing

Coaching Moment 1 (Sales Coaching)

Coaching Moment 1 (Sales Coaching)

Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

Video Vignettes Personal Performance Sales & Service, Sales, Interpersonal Skills

Coaching Moment 2 (Sales Coaching)

Coaching Moment 2 (Sales Coaching)

Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

Video Vignettes Leadership Sales & Service, Communication, Sales

Did You Read That Story in the Paper?

Did You Read That Story in the Paper?

Reacting to a disturbing performance review with veiled threats

Video Vignettes Ethics & Compliance Compliance, Communication, Harassment Prevention, Leadership, Professionalism

Establish Commitment (Sales Process)

Establish Commitment (Sales Process)

Discusses how to gain commitment from a client during a sales interaction.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Evaluate Options and Select a Workable Solution

Evaluate Options and Select a Workable Solution

How to best evaluate solution-based options.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

Have a Plan, Work the Plan

Have a Plan, Work the Plan

Planning and organizing for results (increased productivity).

Video Vignettes Personal Performance Professionalism, Change, Motivation

He's Big... Really Big

He's Big... Really Big

How insensitive remarks about an overweight coworker can lead to the perception of harassment.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism, Abusive Conduct

I Can't Do Anything Right

I Can't Do Anything Right

Accommodating religious differences in the workplace.

Video Vignettes Diversity, Equity, Inclusion & Respect Diversity Dynamics, Communication, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect