Search Video Library for: Employees / Staff

The Big Picture (from Increasing Emotional Intelligence)

The Big Picture (from Increasing Emotional Intelligence)

Learn how to keep things in perspective by managing expectations.

Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Emotional Intelligence, Interpersonal Skills Closed Captioned
The Birthday Girl (Inappropriate Touching)

The Birthday Girl (Inappropriate Touching)

It should seem obvious by now, but touching in the workplace is a slippery slope when it comes to being legal. This short video shows how inappropriate touching and affection can lead to sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Sexual Harassment Closed Captioned
The Boss Who Knows it All, And Then Some (from Bad Apples™)

The Boss Who Knows it All, And Then Some (from Bad Apples™)

Dealing with a boss that discounts ideas and doesn't listen to reason.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Collaboration, Communication, Interpersonal Skills, Professionalism Closed Captioned
The Honeymooner - Some Jokes Aren't Funny!

The Honeymooner - Some Jokes Aren't Funny!

How a string of one time jokes can lead to sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
The Honeymooner - When Colleagues Get Personal

The Honeymooner - When Colleagues Get Personal

How sexual humor and double entendre can lead to sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
The Road Trip

The Road Trip

Sharing inappropriate art and pictures in the workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
The Water Boy

The Water Boy

When the harassed becomes the harasser.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
We Know What's Going On!

We Know What's Going On!

An effective way to show the impact of gossip and defamation of character.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
What Should I Do First?

What Should I Do First?

Effectively managing shifting priorities.

Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Motivation Closed Captioned
Whatever It Takes

Whatever It Takes

Tension at work? Conflict on the shop floor? Here's an example of conflict between a manager and an employee; reflects different ideas of work/life balance and communication styles.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Management, Professionalism Closed Captioned
Why More Harassment Training?

Why More Harassment Training?

Subject matter expert provides overview of harassment & discrimination and why training is needed and relevant today.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Professionalism
You Should See Her Qualifications

You Should See Her Qualifications

When gender stereotypes impact trust and working relationships

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned
Generations Crossword Puzzle

Generations Crossword Puzzle

Highlight concepts associated with a multi-generational workforce.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness
Generations Word Search

Generations Word Search

Highlight words and concepts that promote generational diversity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness
How Are We Doing?

How Are We Doing?

Assess current skills related to the training topic to identify gaps. Then, develop targeted training to address those skill gaps.

Topic: Evaluation Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Assessment, Discussion Trigger
I Feel...

I Feel...

Allows for personal assessment and reflection on the training topic at hand. This activity is designed to be used with any SMART-START® video or other short video program with text, This activity may be used as a cultural commitment or assessment.

Topic: Communication Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Assessment, Conflict Resolution
Paths to Success

Paths to Success

Focus on goal setting for the training session. This quick assessment can be used to trigger thoughtful and meaningful discussion.

Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Assessment, Discussion Trigger, Team Builder
Another Look - Introduction

Another Look - Introduction

Introducing the impact of hidden bias on thoughts and actions

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare Other Topics: Communication, Professionalism Closed Captioned
Life is a Series of Presentation - Introduction

Life is a Series of Presentation - Introduction

Introduces the concept that life is a series of presentations.

Topic: Communication Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism, Sales & Service Closed Captioned
M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained

M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained

Explanation of the M.E.E.T. model as a respect-building communication tool

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned
Ready. Set. CHANGE! - Opening

Ready. Set. CHANGE! - Opening

An introduction on adapting to a restructure change within the workplace.

Topic: Change Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Closed Captioned
Sexual Harassment? You Decide (Program Introduction)

Sexual Harassment? You Decide (Program Introduction)

Explains the legal definition of sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Office & General, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
WorkSmarts - Program Introduction

WorkSmarts - Program Introduction

Introduction of four strategies for being work smart.

Topic: Professionalism Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Problem Resolution Closed Captioned
Clarify. Communicate. Commit.

Clarify. Communicate. Commit.

Summary of process involved in productively responding to change.

Topic: Change Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
I Can A.C.E. That Problem

I Can A.C.E. That Problem

A.C.E. stands for "Assess, Create, Execute." First, assess the situation to fully understand the problem. Then, create a plan by brainstorming solutions. Finally, execute the plan. Keep in mind to review and adapt as necessary along the way.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Effective Leadership, Sales & Service Closed Captioned
Life IS a Series of Presentations (P.O.I.N.T. Model Review)

Life IS a Series of Presentations (P.O.I.N.T. Model Review)

Summarizes how to effectively inform, inspire and influence others by using the P.O.I.N.T. Communication Model.

Topic: Communication Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned
M.E.E.T. on Common Ground - Program Closing/M.E.E.T. Model Review
Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned
Retaliation - An Overview for Employees

Retaliation - An Overview for Employees

Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism Closed Captioned
Sexual Harassment: It Can Happen Here (Program Summary)

Sexual Harassment: It Can Happen Here (Program Summary)

Reviews the point that preventing sexual harassment is everyone's responsibility.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
Sexual Harassment? You Decide (Program Summary)

Sexual Harassment? You Decide (Program Summary)

Reviews key points on the importance of preventing sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Review of M.E.E.T. communication model and how to stay compliant when dealing with unacceptable workplace behavior.

Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Effective Leadership Closed Captioned
Anti-Social

Anti-Social

This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills
Awkward Moments

Awkward Moments

This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Effective Leadership
Burn Out (Manager)

Burn Out (Manager)

Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!

Topic: Motivation Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management
Case Study – Why Diversity, Why Now? (Employees)

Case Study – Why Diversity, Why Now? (Employees)

This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Interpersonal Skills, Training Support
Case Study: Inside Job (employee)

Case Study: Inside Job (employee)

Using company information for personal gain

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism
Case Study: Short  Fuse (employee)

Case Study: Short Fuse (employee)

Aggressive and threatening comments on the job

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Workplace Violence Prevention
Case Study: Suspicion (employee)

Case Study: Suspicion (employee)

Withholding important information

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Management, Professionalism
Consenting Adults

Consenting Adults

When coworkers begin dating one another

Topic: Professionalism Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills
Helping Hands

Helping Hands

When there is disagreement on how work gets done

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Effective Leadership, Motivation
Just an Expression

Just an Expression

Dealing with disrespectful comments by coworkers

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness
Manager Bully

Manager Bully

What to do when you think a coworker is being bullied

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills
Old Yeller

Old Yeller

What to do when a manager loudly insults employees

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism
Pay Day Loan

Pay Day Loan

When does "borrowing" become "stealing"?

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism
Shared Resources

Shared Resources

When a colleague monopolizes shared resources

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Effective Leadership
Teamwork

Teamwork

What is an "unfair advantage" when you are up for a promotion?

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Ethics & Integrity, Interpersonal Skills, Motivation
The Business Trip

The Business Trip

Ethical use of an expense account

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Sales & Service
The Clockers

The Clockers

What happens when coworkers clock in and out for others?

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism
The Company Outing

The Company Outing

Being respectful of religious diversity

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Honeymooners

The Honeymooners

When a same-sex couple gets married

Topic: Diversity Dynamics Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism
The Little People

The Little People

When a leader uses demeaning language

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
The Locker Room

The Locker Room

Dealing with questions during a coworker's gender reassignment process

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Wedding

The Wedding

An openly gay coworker sharing his/her wedding plans at the office

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness
What's Best for the Company

What's Best for the Company

Dealing with sensitive and confidential issues while in the interviewing/hiring process.

Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness
What's the Harm?

What's the Harm?

Dealing with confidential information

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills
Work-Life Imbalance

Work-Life Imbalance

Competing priorities and lack of time

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness
Service from the Heart

Service from the Heart

An engaging video that shares the powerful truths about the positive difference from-the-heart service can make for everyone who does business with your organization.

Topic: Customer Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Motivation, Professionalism
SMART-START™ Attitude: It's All in How You Look at It

SMART-START™ Attitude: It's All in How You Look at It

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Collaboration, Communication, Interpersonal Skills, Motivation
SMART-START™ Change: Responding Better Together

SMART-START™ Change: Responding Better Together

Looking for a smart way to launch a meeting? Start to build a culture? Using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about organizational change in the workplace while maintaining a productive and respectful culture.

Topic: Change Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Effective Leadership, Motivation, Professionalism
SMART-START™ Conflict: Resolving Conflict

SMART-START™ Conflict: Resolving Conflict

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.

Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism
SMART-START™ Customer Service: Think Like a Customer

SMART-START™ Customer Service: Think Like a Customer

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.

Topic: Customer Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism
SMART-START™ Generations: Bridging the Gap

SMART-START™ Generations: Bridging the Gap

An emotion-provoking video that uses music, text and graphics to inspire a discussion about the generational differences we encounter every day.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Generational Challenges, Interpersonal Skills, Effective Leadership, Management
SMART-START™ Government Pride: Serving in the Public Sector

SMART-START™ Government Pride: Serving in the Public Sector

Create a true sense of purpose in leadership,service,learning and growth for those people who serve in the United States public sector.

Topic: Motivation Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Government Other Topics: Effective Leadership, Sales & Service
SMART-START™ Harassment & Discrimination: It's More Than You May Think

SMART-START™ Harassment & Discrimination: It's More Than You May Think

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Management
SMART-START™ Motivation

SMART-START™ Motivation

Looking for a smart way to kick off a training session? Launch a meeting? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about motivation and setting and achieving goals.

Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Effective Leadership, Professionalism
SMART-START™ New Supervisor: So, Now You're the Boss

SMART-START™ New Supervisor: So, Now You're the Boss

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

Topic: Effective Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Effective Leadership
SMART-START™ Performance Appraisal: What It's Really All About

SMART-START™ Performance Appraisal: What It's Really All About

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the importance of performance appraisals.

Topic: Assessing Performance Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership
SMART-START™ Presentations: What IS a Presentation?

SMART-START™ Presentations: What IS a Presentation?

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about communicating with impact.

Topic: Communication Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Management, Motivation, Professionalism
SMART-START™ Problem Solving: What's Your Problem?

SMART-START™ Problem Solving: What's Your Problem?

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about solving problems with one another.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism
SMART-START™ Respect: It Just Takes a Little Respect

SMART-START™ Respect: It Just Takes a Little Respect

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about respect and inclusion in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Seat Time: 4 Minutes
SMART-START™ Sales Truths

SMART-START™ Sales Truths

A clear-cut video that uses music,text and graphics to energize a group and share the fundamental truths of successful selling.

Topic: Sales & Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism
SMART-START™ Sexual Harassment: It's Everyone's Responsibility

SMART-START™ Sexual Harassment: It's Everyone's Responsibility

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management
SMART-START™ Taking Care of Your Own Future

SMART-START™ Taking Care of Your Own Future

A powerful short video with imagery and music to provoke a discussion about what it takes to get your career rolling. Stimulate discussion about what it really takes to succeed in a career.

Topic: Professionalism Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Motivation
SMART-START™ What Is Diversity?

SMART-START™ What Is Diversity?

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the many types of diversity we encounter every day.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Effective Leadership, Management, Professionalism
SMART-START™ Workplace Violence: Before It's Too Late

SMART-START™ Workplace Violence: Before It's Too Late

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Abusive Conduct / Bullying, Compliance, Management, Workplace Safety & Awareness
SMART-START™ Business Ethics: Integrity at Work

SMART-START™ Business Ethics: Integrity at Work

Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about business ethics within your organization.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discussion Trigger, Interpersonal Skills, Effective Leadership, Professionalism

Listen Up! Is That What This Is... A Discussion?

An important part of communication excellence is your ability to get your point across effectively by speaking clearly and confidently. In some situations, it’s not always easy to speak up. The situation may be tense, or you may lack confidence in our ability to get our point across effectively. When you want to get your point across, you need to plan for four aspects of your communication.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Successfully Leading Others, Professionalism Closed Captioned

TrainingBytes® The Invitation

Being a target of quid pro quo sexual harassment creates a workplace that's toxic. We all have the right to work in an environment free of harassment. Sexual harassment affects all of us, directly or indirectly. If not addressed, sexual harassment will create a hostile work environment that can lead to an expensive lawsuit.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention Closed Captioned

Discussion Card: Be S.A.F.E. (Not Sorry)

Preventing workplace violence before it can impact an organization is paramount. S.A.F.E. is an easy-to-implement approach to address potential workplace violence threats. These easy-to-use cards provide a simple model (S.A.F.E.) along with simple reminders to effectively tackle tough workplace issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness
Wanna Bet?

Wanna Bet?

SOLLAH EXCLUSIVE!

In many organizations, the use of internet, intranet and other electronic media, such as voicemail and email, is restricted to business use. If personal use is allowed, the technology must be used in accordance with policy and the law - especially when it comes to possible cybersecurity impacts.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Cybersecurity, Professionalism Closed Captioned

TrainingBytes® Stressed Out? Tips to Get Relief

Stress is the body's reaction to any change that requires an adjustment or response. The body reacts to these changes with physical, mental, and emotional responses. In simple terms, stress occurs when something is impacting us… mostly based on the fear of the unknown. Stress is a part of life – both at work and at home. Tackling it head-on is the best way to overcome the negative results of stress!

Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Employee Wellness, Mental Wellness & Health Closed Captioned
TrainingBytes® The Persistent Romeo

TrainingBytes® The Persistent Romeo

We all know the definition of sexual harassment... the unwelcome sexual advances, requests for sexual favors, and other verbal or physical harassment of a sexual nature in the workplace or learning environment (according to the Equal Employment Opportunity Commission). But sexual harassment does not always have to be specifically about sexual behavior. It can be subtle... like refusing to take no for an answer when asking for a date and then being turned down by a co-worker.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Sexual Harassment Closed Captioned

Sexual Harassment? You Decide.™ Real Situations for Discussion

Do your employees know the difference between borderline behavior and sexual harassment? Do they know how to handle borderline situations involving themselves or their coworkers? Using this program in mandatory annual training can help to reduce your organization’s risk from sexual harassment lawsuits. It’s a powerful tool to drive discussion, build awareness and prevent incidents of sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned

Johnny the Bagger® A True Story of Customer Service™

Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization. Use Johnny the Bagger to empower and excite all employees about bringing their best service to the front-line of business.

Topic: Customer Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Motivation Closed Captioned

Another Look: Defining Respect in Healthcare™

Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned

Out With the Old, In With the New!

This is a terrific and poignant scenario showing the technology gap between generations.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Closed Captioned
Build an Army of Many - A Quick Conversation

Build an Army of Many - A Quick Conversation

When teams are working together, there are many roles that are vital to the success of the team, and yet, they are not visible to most people. When building effective, inclusive teams, create the opportunities to utilize the contributions of all team members in accomplishing team goals. Take time to stop and acknowledge the work done behind the scenes to accomplish team goals.

Topic: Teamwork Learning Path: Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication
Identifying Opportunities - A Quick Conversation

Identifying Opportunities - A Quick Conversation

On teams, it is important to be willing to invest time into the lives of other team members. We do this by learning about what they need and what obstacles they face and by then offering our assistance. This investment pays off in greater team cohesion, inclusion, and trust, as well as the removal of obstacles that stand in the way. Invest in your relationships with other team members by getting to know them on a personal level.

Topic: Teamwork Learning Path: Leadership Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication
TrainingBytes® Looking Over My Shoulder

TrainingBytes® Looking Over My Shoulder

A conflict with a co-worker can be one of the most frustrating things we have to deal with. I used to try to avoid people I didn't get along with, and just hope they got transferred out of the department. But the truth is that costs the department and the organization big time. It's one of those "everybody loses and everybody is miserable" approaches.

Topic: Conflict Resolution Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
PREVAIL!® Manufacturing or Distribution Facility (Overview)

PREVAIL!® Manufacturing or Distribution Facility (Overview)

An active shooter event can happen anywhere…including manufacturing facilities. Now, you may already be thinking, “it would never happen here... especially in this small town.” The fact is, a little over half of the active shooter events that have occurred in the last 20 years have taken place in locations in which the population is less than 10,000 people. PREVAIL!® is designed to help your organization better respond in violent situations involving an armed threat.

Topic: Armed Intruder / Active Shooter Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Compliance, Emergencies & Evacuation, Workplace Safety & Awareness, Workplace Violence Prevention Closed Captioned
A.C.T. with Integrity™: Real Situations for Discussion (Original)

A.C.T. with Integrity™: Real Situations for Discussion (Original)

Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? Equip employees to make the right choices in tough ethical situations.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Effective Leadership, Onboarding, Professionalism, Unconscious / Hidden Bias Closed Captioned
Everybody Wins: How to Turn Conflict into Collaboration™

Everybody Wins: How to Turn Conflict into Collaboration™

Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Diversity Dynamics, Management, Professionalism Closed Captioned
Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.

Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.

Topic: Change Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Closed Captioned
WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

WorkSmarts™: How to Get Along, Get Noticed and Get Ahead

Enhance career development by taking initiative and putting common sense into common practice. WorkSmarts™ will encourage employees and supervisors to share ideas, ask questions and interact with others--ultimately promoting job efficiency and satisfaction!

Topic: Professionalism Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Motivation, Onboarding Closed Captioned
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Management, Professionalism Closed Captioned
A.C.E. It!™ How to Solve Tough Workplace Problems

A.C.E. It!™ How to Solve Tough Workplace Problems

Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Effective Leadership, Sales & Service Closed Captioned
Group or Individual: Which Motivates You?

Group or Individual: Which Motivates You?

How cultures from around the world look at motivation differently.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility Closed Captioned
Clarify (from Ready. Set. CHANGE!™)

Clarify (from Ready. Set. CHANGE!™)

The importance of clarifying how a change impacts everyone differently.

Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Closed Captioned
Communicate About Change (Dramatic)

Communicate About Change (Dramatic)

How to ask for information to help feel comfortable with a change; dealing with a dress code change.

Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Closed Captioned
Workplace Bullying via Social Media/Email

Workplace Bullying via Social Media/Email

An employee shares her story about co-worker bullying by teasing her about her weight.

Topic: Abusive Conduct / Bullying Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned