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Anti-Social
This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.
#1 ID:645Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal SkillsAwkward Moments
This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).
#2 ID:630Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, LeadershipAWOL Paul
When privacy and productivity clash
#3 ID:640Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect, Workplace PrivacyBurn Out (Manager)
Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!
#4 ID:661Topic: Motivation Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, ManagementCommunity Outreach
How postings in an office can be considered offensive.
#5 ID:656Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Management, Professionalism, Inclusion & Equity, RespectConsenting Adults
When coworkers begin dating one another
#6 ID:637Topic: Professionalism Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal SkillsCyber Bully
Bullying through social media is discussed in this case study.
#7 ID:646Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, ManagementDysfunctional Teams
Dealing with team conflict
#8 ID:632Topic: Communication Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Management, Professionalism, TeamworkGood Enough
Not meeting expectations on the job
#9 ID:650Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, ProfessionalismGrief
When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.
#10 ID:653Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, RespectHelping Hands
When there is disagreement on how work gets done
#11 ID:658Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, LeadershipI Beg Your Pardon
Unprofessional hygiene practices
#12 ID:651Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, ProfessionalismI Couldn't Help But Overhear
Dealing with employees talking about organizing a union
#13 ID:626Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, ProfessionalismI Deserve It
Not performing up to expectations
#14 ID:649Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, ProfessionalismI'm Fine...Really, I Am!
This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.
#15 ID:634Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity, RespectInside Job
Using company information for personal gain
#16 ID:628Topic: Ethics Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, ProfessionalismJust an Expression
Dealing with disrespectful comments by coworkers
#17 ID:655Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, RespectManager Bully
What to do when you think a coworker is being bullied
#18 ID:643Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal SkillsOld Yeller
What to do when a manager loudly insults employees
#19 ID:631Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, ProfessionalismPay Day Loan
When does "borrowing" become "stealing"?
#20 ID:620Topic: Ethics Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism