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Win the S.A.L.E.™: One Step at a Time - Program Conclusion
Conclusion for the One Step at a Time program.
#121 ID:601Topic: Sales & Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed CaptionedImproving Patient Care
Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.
#122 ID:463Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, ProfessionalismRecruiting a New Member
Asking an existing employee to take on a mentoring role for a new employee.
#123 ID:466Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, ProfessionalismScent-sitive Subjects
When a coworker's body odor and perfume have a negative impact on others
#124 ID:627Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Harassment Prevention, ProfessionalismSharing the Load
This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.
#125 ID:652Topic: Management Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Professionalism, Inclusion & Equity, RespectSuspicion
Withholding important information
#126 ID:644Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Management, ProfessionalismThe Rivals
Handling conflict between two employees
#127 ID:623Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism, Conflict ResolutionUnion Fliers
How to handle the possibility of union organization
#128 ID:625Topic: Problem Resolution Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, ProfessionalismArticle: Persevering When Times are Tough
It isn’t easy to experience loss, whether our loss is business-related, financial, or personal in nature. Most of us learned quite recently, for example, that the stock market giveth, and the stock market most definitely taketh away. Our response to a loss such as this can make or break us.
#129 ID:1516Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Professionalism, Problem ResolutionPresentation and Meeting Involvement Tips
Tips and trick for making your next meeting or presentation a wild success! These tips are simple and easy to implement.
#130 ID:1540Topic: Meeting Preparation Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, ProfessionalismReady. Set. CHANGE! Online Assessment
Designed to reveal predominant behavior when interacting with others and responding to change, this highly-recommended online social styles assessment tool is designed to align with and enhance learning in the Ready. Set. CHANGE! program.
#131 ID:921Topic: Change Learning Path: Personal Performance Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, ProfessionalismSMART-START™ Change: Responding Better Together
Looking for a smart way to launch a meeting? Start to build a culture? Using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about organizational change in the workplace while maintaining a productive and respectful culture.
#132 ID:489Topic: Change Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Leadership, ProfessionalismSMART-START™ Conflict: Resolving Conflict
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.
#133 ID:490Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, ProfessionalismSMART-START™ Customer Service: Think Like a Customer
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.
#134 ID:491Topic: Customer Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, ProfessionalismSMART-START™ Motivation
Looking for a smart way to kick off a training session? Launch a meeting? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about motivation and setting and achieving goals.
#135 ID:494Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Leadership, ProfessionalismSMART-START™ Presentations: What IS a Presentation?
A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about communicating with impact.
#136 ID:497Topic: Communication Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Leadership, Management, ProfessionalismSMART-START™ Problem Solving: What's Your Problem?
A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about solving problems with one another.
#137 ID:498Topic: Interpersonal Skills Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, ProfessionalismMentoring 201™ - The Next Steps for Success
A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.
#138 ID:2098Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed CaptionedConflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.
#139 ID:1459Topic: Conflict Resolution Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed CaptionedMentoring 101™ - The Basics
When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.
#140 ID:1752Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned