Search Video Library (204 Assets Found)

Results for Learning Path: Personal Performance Topic: Interpersonal Skills

  • A Real Team Player...Not
    #1 ID:44

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing

  • Stop Telling Me What to Do
    #2 ID:75

    An example of peer-to-peer conflict between a new employee and a seasoned employee

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

  • Whatever It Takes
    #3 ID:77

    An example of conflict between a manager and an employee; reflects different ideas of work/life balance and communication styles

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Management, Professionalism

  • Helping Hands
    #4 ID:658

    When there is disagreement on how work gets done

    Case Studies Personal Performance Interpersonal Skills, Communication, Motivation, Leadership

  • Scent-sitive Subjects
    #5 ID:627

    When a coworker's body odor and perfume have a negative impact on others

    Case Studies Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Harassment Prevention, Professionalism

  • Suspicion
    #6 ID:644

    Withholding important information

    Case Studies Personal Performance Interpersonal Skills, Communication, Compliance, Management, Professionalism

  • The Rivals
    #7 ID:623

    Handling conflict between two employees

    Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Management, Professionalism, Conflict Resolution

  • Mentoring For Success (How-To Book)
    #8 ID:2465

    In order for businesses to survive and remain competitive, they must respond to this changing environment. As Tom Peters observes in Thriving on Chaos, “Excellent firms don’t believe in excellence—only in constant improvement and constant change.” As part of their response to change, successful organizations seek ways to support and foster employee growth and development. Managers are developing skills to facilitate this process. They are acting as mentors to their employees. Coworkers and other employees with company experience and skills are also offering their services as mentors to less-experienced employees.

    How-To Book Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Leading

    New Asset

  • Attitude Issues - Interactive Crossword Puzzle
    #9 ID:2146

    New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

    Activities Personal Performance Interpersonal Skills, Learning Reinforcement

    New Asset

  • Transition to Boss Is...™
    #10 ID:1417

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

  • Everybody Wins: How to Turn Conflict into Collaboration™
    #11 ID:79

    Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Management, Professionalism

  • A.C.E. It!™ How to Solve Tough Workplace Problems
    #12 ID:24

    Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Clarify
    #13 ID:258

    The importance of clarifying how a change impacts everyone differently.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate About Change (Dramatic)
    #14 ID:259

    How to ask for information to help feel comfortable with a change; dealing with a dress code change.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Make Your P.O.I.N.T. (Step-By-Step Demo)
    #15 ID:225

    A specific example of how to best use the P.O.I.N.T. model to effectively inform, inspire and influence others.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps
    #16 ID:22

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Problem Resolution

  • Bad Apples™: How to Deal with Difficult Attitudes
    #17 ID:48

    Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding

  • Writing for Business Results
    #18 ID:1091

    Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, this program is designed for you.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Professionalism

  • Accentuate the Positive
    #19 ID:382

    How encouraging and reinforcing positive behavior will improve performance and build positive relationships.

    Video Vignettes Personal Performance Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • All for One and One for All
    #20 ID:76

    An example of work team conflict: two teams working through differences to make progress toward a common goal.

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Sales, Professionalism, Selling