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Results for Learning Path: Personal Performance Topic: Interpersonal Skills

  • Team Spark: Proverb - Deal with Little Issues

    Spark team communication about the protocols that can help us catch small problems early on (before they grow into BIG issues).

    #61 ID:1597
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
  • Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You

    Spark team communication about how to better understand each other so that we don’t offend each other.

    #62 ID:1598
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger
  • Understanding Difficult People

    This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.

    #63 ID:1481
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Discussion Trigger, Teamwork, Collaboration
  • Bad Apples - Opening Montage & Five Steps

    Deal with the challenge of getting work done when dealing with difficult or unpleasant attitudes.

    #64 ID:39
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Everybody Wins - Opening Montage/Three-Step Process/Team Example

    Turn conflict into collaboration by following a three-step process

    #65 ID:74
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Diversity Dynamics, Management, Professionalism Closed Captioned
  • Ready. Set. CHANGE! - Opening

    An introduction on adapting to a restructure change within the workplace.

    #66 ID:257
    Topic: Change Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Bad Apples - Program Conclusion/Review Five Steps

    Review a five-step strategy for dealing with bad attitudes.

    #67 ID:47
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Clarify. Communicate. Commit.

    Summary of process involved in productively responding to change.

    #68 ID:261
    Topic: Change Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • I Can A.C.E. That Problem

    Review and reinforce the A.C.E. It!™ problem-solving model.

    #69 ID:23
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Anti-Social

    This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

    #70 ID:645
    Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills
  • Awkward Moments

    This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

    #71 ID:630
    Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Leadership
  • Improving Patient Care

    Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

    #72 ID:463
    Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism
  • Recruiting a New Member

    Asking an existing employee to take on a mentoring role for a new employee.

    #73 ID:466
    Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • Shared Resources

    When a colleague monopolizes shared resources

    #74 ID:659
    Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership
  • Teamwork

    What is an "unfair advantage" when you are up for a promotion?

    #75 ID:622
    Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Ethics, Motivation, Interpersonal Skills
  • Union Fliers

    How to handle the possibility of union organization

    #76 ID:625
    Topic: Problem Resolution Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • Navigating Change Self-Assessment

    A simple self-assessment to trigger discussion around key change concepts.

    #77 ID:1547
    Topic: Change Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills
  • Ready. Set. CHANGE! Online Assessment

    Designed to reveal predominant behavior when interacting with others and responding to change, this highly-recommended online social styles assessment tool is designed to align with and enhance learning in the Ready. Set. CHANGE! program.

    #78 ID:921
    Topic: Change Learning Path: Personal Performance Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • SMART-START™ Conflict: Resolving Conflict

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.

    #79 ID:490
    Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism
  • SMART-START™ Problem Solving: What's Your Problem?

    A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about solving problems with one another.

    #80 ID:498
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism