Search Video Library for: Personal Performance, Communication

Team Spark: Proverb - Short-term Investments Result in Long Term Gains

Team Spark: Proverb - Short-term Investments Result in Long Term Gains

Spark team communication on how to balance our short and long term objectives (at the organization or project level).

Topic: Goals and Goal Setting Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger, Team Builder
Team Spark: Proverb - When You Solve One Problem, There Are Always More Problems

Team Spark: Proverb - When You Solve One Problem, There Are Always More Problems

Spark team communication on the complimentary skills that each person brings to the team that will help us to solve problems.

Topic: Problem Resolution Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Conflict Resolution, Discussion Trigger, Team Builder
Team Spark: Proverb - Working Together You Can Achieve More

Team Spark: Proverb - Working Together You Can Achieve More

Spark team communication on how we can work better as a team when we face our large projects.

Topic: Teamwork Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger, Team Builder
Team Spark: Proverb - You Are Limited by What Ties You Down

Team Spark: Proverb - You Are Limited by What Ties You Down

Spark team communication on how have we faced limitations in the past and yet overcome them.

Topic: Collaboration Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger, Team Builder
Understanding Difficult People

Understanding Difficult People

This is a great exercise to introduce the concept of the different types (in the 'difficult' range) of people we'll most often interact with in the workplace.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Collaboration, Communication, Discussion Trigger, Professionalism, Teamwork
Discussion Card: Collaboration

Discussion Card: Collaboration

These easy-to-use cards provide a simple model (T.E.A.M. U.P.) along with thought-provoking questions on the power of collaboration and effective teamwork in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Teamwork Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Culture Commitment, Discussion Trigger, Energizer or Team Builder, Effective Leadership, Learning Reinforcement, Management, Team Builder or Retention Aid
Discussion Card: Providing & Receiving Feedback

Discussion Card: Providing & Receiving Feedback

These easy-to-use cards provide a simple model (A.D.V.I.C.E.) along with thought-provoking questions on the power of effective feedback (for both managers and employees). These cards are great for a quick training reminder, mentor support or conversation starter.

Topic: Evaluation Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Discussion Trigger, Interpersonal Skills, Effective Leadership, Learning Reinforcement, Management, Team Builder or Retention Aid, Training Support
Ready. Set. CHANGE! - Opening

Ready. Set. CHANGE! - Opening

An introduction on adapting to a restructure change within the workplace.

Topic: Change Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism Closed Captioned
WorkSmarts - Program Introduction

WorkSmarts - Program Introduction

Introduction of four strategies for being work smart.

Topic: Professionalism Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Interpersonal Skills, Problem Resolution Closed Captioned
Clarify. Communicate. Commit.

Clarify. Communicate. Commit.

Summary of process involved in productively responding to change.

Topic: Change Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
I Can A.C.E. That Problem

I Can A.C.E. That Problem

A.C.E. stands for "Assess, Create, Execute." First, assess the situation to fully understand the problem. Then, create a plan by brainstorming solutions. Finally, execute the plan. Keep in mind to review and adapt as necessary along the way.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Effective Leadership, Sales & Service Closed Captioned
Anti-Social

Anti-Social

This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.

Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills
Awkward Moments

Awkward Moments

This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).

Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Effective Leadership
Case Study: Suspicion (employee)

Case Study: Suspicion (employee)

Withholding important information

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Management, Professionalism
Improving Patient Care

Improving Patient Care

Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism
Recruiting a New Member

Recruiting a New Member

Asking an existing employee to take on a mentoring role for a new employee.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
Sharing the Load

Sharing the Load

This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.

Topic: Management Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Union Fliers

Union Fliers

How to handle the possibility of union organization

Topic: Problem Resolution Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
Article: Everyone Needs a Coach

Article: Everyone Needs a Coach

Your time is precious. You need customized, just-in-time solutions. This is one of the reasons corporate leaders are now working with executive coaches. The one-on-one personalized approach gives you what you need when you need it. Coaching can accommodate your busy schedule. And quite often people will tell an outsider what they won’t tell you.

Topic: Effective Leadership Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management
Article: Getting Creative

Article: Getting Creative

What inspires you to create? When I ask my clients and workshop attendees this question, I’m usually met with a pause, possibly accompanied by a blank stare and a tendency to search for something shiny to focus on. Most of us aren’t used to thinking about this question, and it makes us uncomfortable. We aren’t sure we really are creative.

Topic: Motivation Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger