Search Video Library for: Personal Performance

Courage 2 Coach™ - Coaching to Specific Issues

Courage 2 Coach™ - Coaching to Specific Issues

Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

Dealing With a Difference of Opinion (from Fearless Facilitation! How to Lead Effective Meetings™)

Dealing With a Difference of Opinion (from Fearless Facilitation! How to Lead Effective Meetings™)

Differences of opinion, if not managed effectively, sometimes cause participants to behave in less than desirable ways. Whatever the causes of disruptive behaviors, they need to be managed or your meeting will spin out of control.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

Dealing with Sensitive Comments (from Fearless Facilitation! How to Lead Effective Training™)

Dealing with Sensitive Comments (from Fearless Facilitation! How to Lead Effective Training™)

Responding to disparaging remarks during a training session

Video Vignettes Leadership, Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism

Establish Commitment (Sales Process)

Establish Commitment (Sales Process)

Discusses how to gain commitment from a client during a sales interaction.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Evaluate Options and Select a Workable Solution

Evaluate Options and Select a Workable Solution

How to best evaluate solution-based options.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Effective Leadership, Sales & Service

Half Full or Half Empty? (from Increasing Emotional Intelligence)

Half Full or Half Empty? (from Increasing Emotional Intelligence)

Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

Video Vignettes Personal Performance Professionalism, Change, Communication, Emotional Intelligence, Interpersonal Skills

Handling an Off-Topic Conversation (from Fearless Facilitation! How to Lead Effective Meetings™)

Handling an Off-Topic Conversation (from Fearless Facilitation! How to Lead Effective Meetings™)

Dealing with an off-topic conversation during a meeting

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

Have a Plan, Work the Plan

Have a Plan, Work the Plan

Planning and organizing for results (increased productivity).

Video Vignettes Personal Performance Professionalism, Change, Motivation

Hierarchy or Equality: Do you know where you stand?

Hierarchy or Equality: Do you know where you stand?

How respect is defined differently in varying cultures around the world.

Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

High Risk or Low Risk: What's your comfort level?

High Risk or Low Risk: What's your comfort level?

How uncertainty and ambiguity impacts work decisions and team relationships.

Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Respect / Respectfulness, Workplace Civility

Involve Your Audience

Involve Your Audience

How to inspire and influence others to communicate effectively by involving them.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

It Takes a Team!

It Takes a Team!

Working with others to achieve results; making meetings effective

Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills

Link to Solutions (Sales Process)

Link to Solutions (Sales Process)

Reviews how to best link a client's needs with solutions.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Listen Up! (from Achieving Communication Excellence)

Listen Up! (from Achieving Communication Excellence)

The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Making a Smooth Transition (from Fearless Facilitation! How to Lead Effective Training™)

Making a Smooth Transition (from Fearless Facilitation! How to Lead Effective Training™)

How to best transition from one topic to the next during a training session

Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism

Managing Silence (Behavior-Based Interviewing)

Managing Silence (Behavior-Based Interviewing)

Being uncomfortable with silence during an interview may be the most common problem interviewers face, and most will just change the subject and move on. But look at it this way. When candidates are silent, it usually means they're thinking. That silence is your friend, your tool. If you change the subject and move on, you may be shutting down a revealing answer. So respect silence.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management

Marcus' Dilemma

Marcus' Dilemma

Adapting to a restructure change within the workplace.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Selling

Narrow Your Focus

Narrow Your Focus

How narrowing the focus of communication can add clarity and immediacy.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Non-Verbal Indicators (Behavior-Based Interviewing)

Non-Verbal Indicators (Behavior-Based Interviewing)

To uncover past behaviors from candidates, sometimes we need to follow "feeling" clues. Feelings point to the hidden parts of past behavior. And, of course, none of us are mind readers when it comes to reading feelings, but all of us can learn to recognize the non-verbal indicators of feelings.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management

Overcoming Communication Issues - Hotel/Hospitality Scene

Overcoming Communication Issues - Hotel/Hospitality Scene

As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Manufacturing

Overcoming Communication Issues - Manufacturing

When a team can't freely exchange ideas or share thoughts, the team freezes or becomes ineffective. This vignette demonstrates why we need to deal with the team communication.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Office/General

Overcoming Communication Issues - Office/General

Sometimes we need to discuss 'hard' issues - like setting the record straight. Communicating in these situations is critical to get consensus. This vignette demonstrates the approach to confronting others using good communication - to resolve issues.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Overcoming Communication Issues - Retail

Overcoming Communication Issues - Retail

Let's face it, bad communication can lead to even worse problems. This video vignette demonstrates how we can overcome workplace issues by taking a step back and working on our communication and interpersonal skills.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Prepare for Communicating Effectively

Prepare for Communicating Effectively

How to best prepare to communicate effectively. Follow a process for getting ready to communicate with others.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Progressive Intervention (from Fearless Facilitation! How to Lead Effective Training™)

Progressive Intervention (from Fearless Facilitation! How to Lead Effective Training™)

Managing pervasive disruptions

Video Vignettes Leadership, Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism

Recognize Opportunities

Recognize Opportunities

Helping a sales staff member recognize (the importance of) sales opportunities.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Recognize Opportunities (Example 1)

Recognize Opportunities (Example 1)

An example of how sales team members can practice skills to recognize sales opportunities. Ask, Listen, Clarify and Confirm to uncover these opportunities.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Recognize Opportunities (Example 2)

Recognize Opportunities (Example 2)

An example of how sales team members can practice skills to recognize sales opportunities.

Video Vignettes Personal Performance Sales & Service, Communication, Sales

Redirection With a Coworker

Redirection With a Coworker

How using positive redirection with a coworker improves relationships and performance.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Redirection With a Team Member

Redirection With a Team Member

How using positive redirection with a team member improves relationships and productivity.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Resolving Problems (Example 1)

Resolving Problems (Example 1)

A demonstration of how to use problem-solving skills to help resolve an issue with a sales team member.

Video Vignettes Personal Performance Sales & Service, Communication, Problem Resolution, Sales

Sales Made Simple™ - Can't Get Past Voice Mail

Sales Made Simple™ - Can't Get Past Voice Mail

A salesperson asks our sales expert (Skip Normand) a common problem (especially for new sales people): "I can’t get past the voicemail system. If you don’t have a name or direct extension number, you’re out of luck. Got any suggestions?"

Video Vignettes Personal Performance Sales & Service, Coaching & Mentoring, Sales, Selling

Sales Made Simple™ - Potential sale that is dragging on...

Sales Made Simple™ - Potential sale that is dragging on...

A salesperson asks our sales expert a common problem (especially for new sales people): "I’ve got a potential sale that is dragging on and on and I’m about ready to give up. I’m having a hard time getting in to see the decision maker. I get some interest going and then I can’t see her for a few weeks because she’s traveling or she’s just too busy. I’m sending emails. I’m leaving phone messages. What else should I be doing?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ - Sales tactics I'm not comfortable with...

Sales Made Simple™ - Sales tactics I'm not comfortable with...

A salesperson asks our sales expert a common problem (especially for new sales people): "My manager is constantly asking me to use sales tactics I’m not comfortable with. How do I handle this?"

Video Vignettes Personal Performance Sales & Service, Coaching & Mentoring, Sales, Selling

Sales Made Simple™ Am I calling the right person?

Sales Made Simple™ Am I calling the right person?

A salesperson asks our sales expert a common problem (especially for new sales people): "How do I find out if I’m calling on the right person without ruffling anyone’s feathers?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ Cutting our price isn't an option...

Sales Made Simple™ Cutting our price isn't an option...

A salesperson asks our sales expert a common problem (especially for new sales people): "A low-cost competitor has really gotten my customer’s attention. To keep my customer’s business, they want us to cut our price without changing our service level. There’s no way this competitor can do it at that price. Cutting our price isn’t an option and I don’t want to lose this customer. Any ideas?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ Have I developed the right message?

Sales Made Simple™ Have I developed the right message?

A salesperson asks our sales expert a common problem (especially for new sales people): "How do I know I’ve developed the right message and how do I tweak it for different people who are involved in making the decision? Can you help?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ How to get my close ratio up?

Sales Made Simple™ How to get my close ratio up?

A salesperson asks our sales expert a common problem (especially for new sales people): "My main competitor sells the same product from the same manufacturer I sell. They differentiate on price, but I try to differentiate in service -- which is typically better. But, my close ratio is not good. What can I do to get my close ratio up?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ I am a "weak closer"...

Sales Made Simple™ I am a "weak closer"...

A salesperson asks our sales expert a common problem (especially for new sales people): "According to my manager, I’m a “weak closer,” but I’ve spent so much time developing these relationships that I really don’t want to come off as pushy. So what I do is spend time laying out all the details and eventually the light bulb comes on for them. You know, if you compare me to the rest of my team my average sales are pretty much the same as everyone else. So, who’s right…my manager or me?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ I hate cold calling!

Sales Made Simple™ I hate cold calling!

A salesperson asks our sales expert a common problem (especially for new sales people): "I hate cold calling! People get over their fear of flying. So is there any way of me getting over my fear of cold calling?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ I know who's holding things up...

Sales Made Simple™ I know who's holding things up...

A salesperson asks our sales expert a common problem (especially for new sales people): "I’ve been working with a prospect for four months. The decision maker says we have to agree on a purchase. I know who’s holding things up and I’ve done everything I can think of to figure out why. So far nothing has worked. How do I move this forward?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ I'd like to see the "dead-end" sign!

Sales Made Simple™ I'd like to see the "dead-end" sign!

A salesperson asks our sales expert a common problem (especially for new sales people): "I recently called on one of the larger prospects for several weeks before they told me their purchasing function was centralized in their corporate office - which is far out of my territory. I’d like to see the “dead-end” sign well before it hits me in the face! How can you tell quickly if a prospect is worth your time?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ Our department made a mistake...

Sales Made Simple™ Our department made a mistake...

A salesperson asks our sales expert a common problem (especially for new sales people): "Our service department made the mistake of giving this new purchasing manager the excuse he needs to go out for bid. The department fixed the mistake quickly and correctly, but it made no difference with the purchasing manager. How do I stabilize this account?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ Stakeholders won't give me straight answers...

Sales Made Simple™ Stakeholders won't give me straight answers...

A salesperson asks our sales expert a common problem (especially for new sales people): "I know that probing is critical in developing a strong value proposition so I do ask a lot of questions. But the problem is, the key stakeholders often don’t want to give me straight answers, or they won’t answer me at all. You know, I don’t think that I’m being pushy, but maybe I am. So do you think I should change my approach?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ The No Show!

Sales Made Simple™ The No Show!

A salesperson asks our sales expert a common problem (especially for new sales people): "I schedule appointments with this particular prospect, but half the time when I show up, he’s been called away. This is getting old. What’s the best way to handle this?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ They just won't make a decision...

Sales Made Simple™ They just won't make a decision...

A salesperson asks our sales expert a common problem (especially for new sales people): "You see, I’m working with a decision maker who has the sole authority, but they just won’t make a decision. How do you handle situations like that?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ They're not the decision maker...

Sales Made Simple™ They're not the decision maker...

A salesperson asks our sales expert (Skip Normand) a common problem (especially for new sales people): "I just found out the person that I’ve been calling on is not the decision maker and she’s made it clear to call on her. If I try to go around her, she’ll make sure that I never get any business from them. I’ve got nothing to lose so how do I handle this before going to the decision maker?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ This is the third bid I've lost in a row...

Sales Made Simple™ This is the third bid I've lost in a row...

A salesperson asks our sales expert a common problem (especially for new sales people): "This is the third bid I’ve lost in a row where the prospect seemed very interested, but ended up staying with their current vendor. I feel like they share my recommendations with their current vendor who makes a few changes and then keeps the business. What can be done about this?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ What is a "trial close"?

Sales Made Simple™ What is a "trial close"?

A salesperson asks our sales expert a common problem (especially for new sales people): "My manager has tried to explain what a “trial close” is, but I’m just not getting it. You’re either closing or you’re not. What’s the difference and why use “trial closes?”

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ What's really driving their decision?

Sales Made Simple™ What's really driving their decision?

A salesperson asks our sales expert a common problem (especially for new sales people): "I’m about to lose a customer who says they’re going with another company because of price. I’m sure price isn’t the main issue. So if I can find out what’s really driving this decision, I may be able to save this account. I don’t quite know the best way to do this. What do you think I should do?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

Sales Made Simple™ Zero interest when cold calling...

Sales Made Simple™ Zero interest when cold calling...

A salesperson asks our sales expert a common problem (especially for new sales people): "I get almost zero interest when I’m cold calling. It’s usually, “We’ll call you if we need anything.” Got any suggestions?"

Video Vignettes Personal Performance Sales & Service, Sales, Selling

So, How Am I Doing? (from Achieving Communication Excellence)

So, How Am I Doing? (from Achieving Communication Excellence)

The importance of being proactive and clarifying information when giving and receiving feedback.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Speak Up! (from Achieving Communication Excellence)

Speak Up! (from Achieving Communication Excellence)

Gain confidence to communicate in a direct and clear manner.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Stay in Control (from Increasing Emotional Intelligence)

Stay in Control (from Increasing Emotional Intelligence)

Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!

Video Vignettes Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills

Straight TALK™ - A Spotlight on Change in the Workplace

Straight TALK™ - A Spotlight on Change in the Workplace

As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Effective Leadership, Professionalism

Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace

Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace

Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Discussion Trigger, Interpersonal Skills, Professionalism

Tailor Your Presentation

Tailor Your Presentation

Learn about the importance of tailoring your presentation and the situations you may find yourself in when it becomes necessary... to effectively get your point across.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)

Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

The "Whatever" Coworker (from Bad Apples™)

The "Whatever" Coworker (from Bad Apples™)

Dealing with an under-performing employee who appears to not care.

Video Vignettes Leadership, Personal Performance Interpersonal Skills, Change, Collaboration, Communication, Interpersonal Skills, Effective Leadership, Professionalism

The Big Picture (from Increasing Emotional Intelligence)

The Big Picture (from Increasing Emotional Intelligence)

Learn how to keep things in perspective by managing expectations.

Video Vignettes Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills

The Boss Who Knows it All, And Then Some (from Bad Apples™)

The Boss Who Knows it All, And Then Some (from Bad Apples™)

Dealing with a boss that discounts ideas and doesn't listen to reason.

Video Vignettes Personal Performance Interpersonal Skills, Change, Collaboration, Communication, Interpersonal Skills, Professionalism

The Boss Who Knows It All… And Then Some!

The Boss Who Knows It All… And Then Some!

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Emotional Intelligence, Personal Improvement, Problem Resolution

The Boss Who Knows It All… And Then Some! (Healthcare)

The Boss Who Knows It All… And Then Some! (Healthcare)

I am supposed to be able to share my ideas, right?! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time. What if it is someone you have to deal with every day - a manager or boss.

Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Emotional Intelligence, Personal Improvement, Problem Resolution

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

Dealing with a difficult customer - it takes work, but the benefits are easy to see.

Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Customer Service, Interpersonal Skills, Professionalism

The Question That Stumps You (from Fearless Facilitation! How to Lead Effective Training™)

The Question That Stumps You (from Fearless Facilitation! How to Lead Effective Training™)

Handling questions and generating discussion

Video Vignettes Personal Performance Communication, Effective Training, Interpersonal Skills, Effective Leadership, Professionalism

The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)

The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)

Tips on handling the unexpected departure of a key meeting attendee.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

The “Whatever” Co-Worker…

The “Whatever” Co-Worker…

Getting people to care about things they think are "no big deal" can be a challenge. But when everybody understands how important their own contribution is – progress it what happens. More work gets done right the first time, and everybody feels good about putting the effort.

Video Vignettes Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement, Professionalism

The “Whatever” Co-Worker… (Healthcare)

The “Whatever” Co-Worker… (Healthcare)

Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

Video Vignettes Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement

What Does a Mentor Do?

What Does a Mentor Do?

When an employee is new to the company, or even new to their role, there’s no substitute for the conversations and support that a mentor provides. Let’s face it, every job has a certain number of rules, processes, must dos and unwritten “ways of things” that, without you, your mentee would have to learn through experience.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

What is Mentoring?

What is Mentoring?

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

What Should I Do First?

What Should I Do First?

Effectively managing shifting priorities.

Video Vignettes Personal Performance Professionalism, Change, Motivation

Whatever It Takes

Whatever It Takes

Tension at work? Conflict on the shop floor? Here's an example of conflict between a manager and an employee; reflects different ideas of work/life balance and communication styles.

Video Vignettes Personal Performance Interpersonal Skills, Communication, Management, Professionalism

Who Benefits from Mentoring?

Who Benefits from Mentoring?

The advice and tips a mentor gives has a direct impact. Mentees benefit from the mentors experience. With a mentor on their side, they can learn the things that can help them get the new chapter in their career started on the right foot.

Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Effective Leadership, Professionalism

Attitude Is...™

Attitude Is...™

A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Discussion Generators Personal Performance Change, Change, Collaboration, Communication, Interpersonal Skills, Learning Reinforcement, Motivation

Civility Is…™

Civility Is…™

Being civil means interacting and responding courteously and respectfully. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a civil and respectful workplace.

Discussion Generators Diversity, Equity, Inclusion & Belonging, Leadership, Personal Performance Workplace Civility, Communication, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness

Corporate Culture Is...™

Corporate Culture Is...™

Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.

Discussion Generators Leadership, Personal Performance Culture Commitment, Culture Commitment, Learning Reinforcement, Motivation, Onboarding, Professionalism

Credibility Is...™

Credibility Is...™

Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.

Discussion Generators Leadership, Personal Performance Successfully Leading Others, Effective Leadership, Management, Professionalism

Resolving Conflict Is...™

Resolving Conflict Is...™

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

Discussion Generators Personal Performance Conflict Resolution, Communication, Discussion Trigger, Energizer, Interpersonal Skills, Learning Reinforcement, Professionalism

Attitude Issues - Interactive Crossword Puzzle

Attitude Issues - Interactive Crossword Puzzle

New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

Activities Personal Performance Interpersonal Skills, Learning Reinforcement

Boost Me Up!

Boost Me Up!

This energizer is intended to refocus attention on the learning at hand. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

Activities Personal Performance Energizer, Discussion Trigger, Energizer or Team Builder

Burst Of Energy

Burst Of Energy

The goal of this energizer is to keep participants motivated during the training.

Activities Leadership, Personal Performance Energizer, Culture Commitment, Team Builder or Retention Aid

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

Activities Leadership, Personal Performance Conflict Resolution, Training Activities, Training Ideas, Training Support

Executive Overview

Executive Overview

Help executives be knowledgeable and supportive of upcoming or ongoing training with a high-level overview.

Activities Leadership, Personal Performance Effective Leadership, Culture Commitment, Discussion Trigger

How Are We Doing?

How Are We Doing?

Assess current skills related to the training topic to identify gaps. Then, develop targeted training to address those skill gaps.

Activities Leadership, Personal Performance Evaluation, Assessment, Discussion Trigger

I Feel...

I Feel...

Allows for personal assessment and reflection on the training topic at hand. This activity is designed to be used with any SMART-START® video or other short video program with text, This activity may be used as a cultural commitment or assessment.

Activities Personal Performance Communication, Assessment, Conflict Resolution

Let's Party!

Let's Party!

Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

Activities Leadership, Personal Performance Training Support, Culture Commitment, Discussion Trigger, Energizer or Team Builder

Looking Back

Looking Back

Quick activity to link past training to future lessons.

Activities Personal Performance Training Support, Discussion Trigger, Retention Aid

Paths to Success

Paths to Success

Focus on goal setting for the training session. This quick assessment can be used to trigger thoughtful and meaningful discussion.

Activities Leadership, Personal Performance Motivation, Assessment, Discussion Trigger, Team Builder

Playing for Keeps

Playing for Keeps

Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

Activities Personal Performance Team Builder, Discussion Trigger, Energizer, Retention Aid, Team Builder or Retention Aid

Ready. Set. Go!

Ready. Set. Go!

Use this activity to effectively gain a shared understanding of the purpose of the training. Use any Sollah Interactive short video (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Discussion Trigger, Energizer, Team Builder

Set The Mood

Set The Mood

This discussion trigger and energizer is intended to set the mood for the training session. Use any Sollah Interactive short video program (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Discussion Trigger, Energizer or Team Builder, Team Builder or Retention Aid, Training Support

Stand Up!

Stand Up!

This energizer is intended to refocus participants for continued learning. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Energizer, Training Support

Team Spark: Adapt to Collaborate

Team Spark: Adapt to Collaborate

In today’s work environment, finding the time to explore teamwork issues is not easy. This activity is designed to provide quick 10-15 minute team discussions the power of collaboration among projects and teams.

Activities Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork

Team Spark: Adapt to Encourage Growth

Team Spark: Adapt to Encourage Growth

Adaptive communication is a skill that is also critical to organizational growth. Keeping something the same just “because this is the way we have always done it” hinders an organization from innovating and progressing. Adaptation taps into employee skill sets and allows people to utilize their diversity to improve upon old “songs”, making a new version that supports growth.

Activities Personal Performance Communication, Discussion Trigger, Team Builder or Retention Aid, Teamwork

Team Spark: Assess Your Communication Style

Team Spark: Assess Your Communication Style

When communicating with others, particularly people from other countries, it is important to recognize when your communication style has become outdated and when it is time to upgrade to a new technique.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder or Retention Aid, Teamwork

Team Spark: Be Open to How Work Gets Done

Team Spark: Be Open to How Work Gets Done

Being open and flexible about how work gets done, especially on diverse teams with many different perspectives, invites healthy collaboration and the collective pull of the entire team towards the end goal.

Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Team Builder

Team Spark: Check Assumptions Before Judging

Team Spark: Check Assumptions Before Judging

When judging the “dance” of another person, especially across differences such as culture, be careful about making judgments based upon what you think is important. Focusing on their “feet” while communicating may mean you are missing the most important part of their dance.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder or Retention Aid, Teamwork

Team Spark: Cheer on Collaboration

Team Spark: Cheer on Collaboration

An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.

Activities Personal Performance Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder, Teamwork

Team Spark: Collaborate Outside Of Your Team

Team Spark: Collaborate Outside Of Your Team

By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.

Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder

Team Spark: Collaboration with Skill

Team Spark: Collaboration with Skill

Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.

Activities Personal Performance Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder, Teamwork