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Results for Learning Path: Leadership Topic: Conflict Resolution

  • Conflict 101™
    #1 ID:1830

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
    #2 ID:1460

    As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

    Off-The-Shelf Video Program (ILT) Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Professionalism

  • Discussion Card: Resolving Conflict
    #3 ID:2013

    When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

  • Confronting Workplace Conflict™ (for Managers)
    #4 ID:2076

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism

  • Conflict 101™ - The Fight Response
    #5 ID:1962

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Flight Response
    #6 ID:1963

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Freeze Response
    #7 ID:1964

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace
    #8 ID:1616

    Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism, Discussion Trigger

  • The Boss Who Knows It All… And Then Some!
    #9 ID:2119

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

  • The Boss Who Knows It All… And Then Some! (Healthcare)
    #10 ID:2123

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

  • Dealing with Conflict: Common Fight, Flight & Freeze Responses
    #11 ID:1482

    Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

    Activities Leadership, Personal Performance Conflict Resolution, Training Support, Training Activities, Training Ideas

  • Conflict 101™ - Conflict Strategy Overview
    #12 ID:1965

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.

    Video Introduction Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)
    #13 ID:272

    Explanation of the M.E.E.T. communication model as a tool for addressing unacceptable behavior and conflict in the workplace.

    Video Introduction Ethics & Compliance, Leadership Conflict Resolution, Compliance, Leadership

  • Conflict 101™ - The Bottom Line
    #14 ID:1966

    There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

    Video Summary Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • The Rivals
    #15 ID:623

    Handling conflict between two employees

    Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Management, Professionalism, Conflict Resolution

  • Article: The Beauty of Reframing
    #16 ID:1506

    This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

    Trainer Resource Leadership, Personal Performance Change, Conflict Resolution, Employee Resiliency

  • Team Troubles? (The 'Fight' Approach to Conflict)
    #17 ID:1474

    Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

    Video Vignettes Leadership Teamwork, Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution

  • That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)
    #18 ID:1476

    Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • SMART-START™ Conflict: Resolving Conflict
    #19 ID:490

    A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.

    Meeting Openers Leadership, Personal Performance Interpersonal Skills, Communication, Professionalism

  • ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)
    #20 ID:2094

    When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence