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#1 ID:503The Courage to Coach (for Retail)
Effective coaching is the single most important factor in employee development today. The Courage to Coach for Retail turns common sense into common practice with a four-step process that can be applied to any employee performance situation.
Off-The-Shelf Video Program (ILT) Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Leadership
#2 ID:69Coaching Is Being Specific
Coaching an employee with the right answers but the wrong attitude - especially when it comes to internal customers.
Video Vignettes Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
#3 ID:1544Coaching Is...™
Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.
Discussion Generators Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Learning Reinforcement
#4 ID:1541Coaching to Support Success
When it comes to coaching, open-ended questions are usually the best questions. This simple tool lists open-ended questions you can ask to bring out the best in your employees.
Trainer Resource Leadership Coaching & Mentoring, Interpersonal Skills, Leadership, Management, Discussion Trigger
#5 ID:2465Mentoring For Success (How-To Book)
In order for businesses to survive and remain competitive, they must respond to this changing environment. As Tom Peters observes in Thriving on Chaos, “Excellent firms don’t believe in excellence—only in constant improvement and constant change.” As part of their response to change, successful organizations seek ways to support and foster employee growth and development. Managers are developing skills to facilitate this process. They are acting as mentors to their employees. Coworkers and other employees with company experience and skills are also offering their services as mentors to less-experienced employees.
How-To Book Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Leading
New Asset
#6 ID:1711Courage 2 Coach™
Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Professionalism
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#7 ID:2098Mentoring 201™ - The Next Steps for Success
A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration
Most Popular
#8 ID:1752Mentoring 101™ - The Basics
When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.
Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration
Most Popular
#9 ID:2117A Real Team Player. Not!
When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.
Video Vignettes Leadership, Personal Performance Personal Improvement, Communication, Leadership, Management, Coaching & Mentoring, Emotional Intelligence
#10 ID:2122Change Is Not in My Vocabulary (Healthcare)
Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.
Video Vignettes Leadership, Personal Performance Change, Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence
#11 ID:2118Change Is Not in My Vocabulary...
Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.
Video Vignettes Leadership, Personal Performance Change, Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence
#12 ID:1723Courage 2 Coach™ - Coaching is Positive
We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Leadership, Professionalism
#13 ID:1724Courage 2 Coach™ - Coaching to Empower
One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Professionalism
#14 ID:1725Courage 2 Coach™ - Coaching to Motivate
When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
#15 ID:1726Courage 2 Coach™ - Coaching to Specific Issues
Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
#16 ID:1958Must Do's As a Mentor
There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration
#17 ID:1837The Courage to Coach™ for Retail: Summary/Conclusion
Learning how to effectively coach when the situation arises is a very important part of any supervisor or manager’s job.
Video Vignettes Leadership Coaching & Mentoring, Interpersonal Skills, Leadership, Professionalism
#18 ID:2120The “Whatever” Co-Worker…
Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.
Video Vignettes Leadership, Personal Performance Leadership, Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence
#19 ID:2124The “Whatever” Co-Worker… (Healthcare)
Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.
Video Vignettes Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence
#20 ID:1956What Does a Mentor Do?
When an employee is new to the company, or even new to their role, there’s no substitute for the conversations and support that a mentor provides. Let’s face it, every job has a certain number of rules, processes, must dos and unwritten “ways of things” that, without you, your mentee would have to learn through experience.
Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Leadership, Professionalism