Search Video Library for: Leadership

Legal Briefs™ Recruiting & Hiring: Program Introduction

Legal Briefs™ Recruiting & Hiring: Program Introduction

This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.

Video Introduction Ethics & Compliance, Leadership Hiring & Recruiting, Compliance, Management

Legal Briefs™ Substance Abuse - Program Introduction

Legal Briefs™ Substance Abuse - Program Introduction

Introduction to five aspects for dealing with substance abuse in the workplace and actions to keep the workplace drug-free.

Video Introduction Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Legal Briefs™ The ADA - Program Introduction

Legal Briefs™ The ADA - Program Introduction

As a manager or supervisor, there are key legal concepts we need to be aware of in our workplace. This video starts with the definition and key concepts of the American Disabilities Act.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Privacy - Program Introduction

Legal Briefs™ Workplace Privacy - Program Introduction

How an organization establishes, documents, communicates and enforces employment policies can impact workplace privacy.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Violence: Program Introduction

Legal Briefs™ Workplace Violence: Program Introduction

Preventing workplace violence begins with manager awareness.

Video Introduction Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Explanation of the M.E.E.T. communication model as a tool for addressing unacceptable behavior and conflict in the workplace.

Video Introduction Ethics & Compliance, Leadership Conflict Resolution, Compliance, Effective Leadership

Mentoring 101™ - The Basics: Program Introduction

Mentoring 101™ - The Basics: Program Introduction

Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

Video Introduction Leadership, Personal Performance Coaching & Mentoring, Collaboration, Interpersonal Skills, Effective Leadership, Professionalism

Program Introduction (from FOSA™ Documenting Discipline)

Program Introduction (from FOSA™ Documenting Discipline)

Handling performance problems and disciplining employees are major parts of every manager's or supervisor’s job. And when you think about it, disciplining employees is one of the most difficult parts of a manager’s job. This video provides a quick introduction to the FOSA™ process.

Video Introduction Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution

The Extraordinary Leader - Program Introduction

The Extraordinary Leader - Program Introduction

Real people expressing concerns and insight into what it takes to become a leader

Video Introduction Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Management, Motivation, Professionalism

The Three Dimensional Interview - Program Introduction

The Three Dimensional Interview - Program Introduction

Provides insight and introduces pertinent concepts on interviewing technique.

Video Introduction Leadership Effective (& Legal) Interviewing, Change, Hiring & Recruiting, Effective Leadership, Professionalism

Whale Done! - Program Introduction with Ken Blanchard

Whale Done! - Program Introduction with Ken Blanchard

Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships.

Video Introduction Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service

Whale Done! in Action - Program Introduction/Whale Done! Philosophy

Whale Done! in Action - Program Introduction/Whale Done! Philosophy

Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit.

Video Introduction Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service

Conflict 101™ - The Bottom Line

Conflict 101™ - The Bottom Line

There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

Video Summary Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

Courage 2 Coach™ - Program Conclusion / The Bottom Line

Courage 2 Coach™ - Program Conclusion / The Bottom Line

This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

Video Summary Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Professionalism

Discipline & Termination: Three Actions for Keeping It Legal

Discipline & Termination: Three Actions for Keeping It Legal

A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

FMLA - Benefits of the Family Medical Leave Act

FMLA - Benefits of the Family Medical Leave Act

It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.

Video Summary Ethics & Compliance, Leadership Compliance, Communication, Management, Professionalism

Four Actions for Staying Out of Court (from Legal Briefs™ Harassment & Discrimination)

Four Actions for Staying Out of Court (from Legal Briefs™ Harassment & Discrimination)

Working through legal landmines can be tough. Four key actions for staying out of a harassment & discrimination lawsuit are covered in this video.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court

Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court

Reviews the actions for legal hiring practices.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right

Reviews the appropriate actions to handle workplace privacy.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court

Review of actions managers can take to prevent workplace violence and reduce liability.

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism, Workplace Violence Prevention

Review/Summary (from FOSA™ Documenting Discipline)

Review/Summary (from FOSA™ Documenting Discipline)

This video provides a quick synopsis of effectively using the FOSA™ process to tackle tough workplace issues. From facts, objectives, solutions and actions, the entire process is reviewed - with examples.

Video Summary Ethics & Compliance, Leadership Management, Coaching & Mentoring, Employee Documentation, Successfully Leading Others, Problem Resolution

Summary (from ACTIONS Speak!™)

Summary (from ACTIONS Speak!™)

A quick summary of the program. Interviewing today is not just about gathering behavioral predictors. It includes respect and care for the person. So, for both you and the candidate, actions DO speak louder than words.

Video Summary Leadership, Personal Performance Effective (& Legal) Interviewing, Diversity Dynamics, Hiring & Recruiting, Management

The Extraordinary Leader - You Can Make An Extraordinary Difference

The Extraordinary Leader - You Can Make An Extraordinary Difference

Review of the keys to becoming an extraordinary leader and why it is important.

Video Summary Leadership Effective Leadership, Change, Communication, Interpersonal Skills, Motivation, Professionalism

The Three-Dimensional Interview - Program Summary

The Three-Dimensional Interview - Program Summary

Review of how to prepare,conduct and evaluate an effective three-dimensional (structured) interview.

Video Summary Leadership Management, Change, Professionalism

Three Actions to Promote a Drug-Free Workplace

Three Actions to Promote a Drug-Free Workplace

Review of the main actions which promote a drug-free workplace.

Video Summary Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Whale Done! - Program Summary (Building Relationships)

Whale Done! - Program Summary (Building Relationships)

Review of Whale Done! approach; building relationships to get positive results.

Video Summary Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service

What You Need to Know - Five Actions for Staying Out of Court

What You Need to Know - Five Actions for Staying Out of Court

Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act

Video Summary Ethics & Compliance, Leadership Management, Compliance, Professionalism

Burn Out (Manager)

Burn Out (Manager)

Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!

Case Studies Leadership Motivation, Communication, Interpersonal Skills, Management

Case Study & Branching Exercise: Goal Setting (Manager)

Case Study & Branching Exercise: Goal Setting (Manager)

You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.

Case Studies Leadership Goals and Goal Setting, Discussion Trigger, Effective Leadership, Successfully Leading Others, Learning Reinforcement, Management

Case Study & Branching Exercise: Highly Critical (Manager)

Case Study & Branching Exercise: Highly Critical (Manager)

You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

Case Studies Leadership Effective Leadership, Discussion Trigger, Emotional Intelligence, Successfully Leading Others, Learning Reinforcement, Management

Case Study & Branching Exercise: Overwhelmed! (Manager)

Case Study & Branching Exercise: Overwhelmed! (Manager)

You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

Case Studies Leadership Effective Leadership, Discussion Trigger, Successfully Leading Others, Management, Personal Improvement

Case Study: AWOL Paul (a manager)

Case Study: AWOL Paul (a manager)

When privacy and productivity clash.

Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Workplace Privacy

Case Study: The Rivals (manager)

Case Study: The Rivals (manager)

Handling conflict between two employees

Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Conflict Resolution, Management, Professionalism

Cyber Bully

Cyber Bully

Bullying through social media is discussed in this case study.

Case Studies Ethics & Compliance, Leadership Abusive Conduct / Bullying, Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management

Dysfunctional Teams

Dysfunctional Teams

Dealing with team conflict

Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork

Good Enough

Good Enough

Not meeting expectations on the job

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

Grief

Grief

When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.

Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

I Beg Your Pardon

I Beg Your Pardon

Unprofessional hygiene practices

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Couldn't Help But Overhear

I Couldn't Help But Overhear

Dealing with employees talking about organizing a union

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Deserve It

I Deserve It

Not performing up to expectations

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Wish My Manager Would Just...™ Discussion Book (10 pack)

I Wish My Manager Would Just...™ Discussion Book (10 pack)

Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.

How-To Books Leadership Effective Leadership, Collaboration, Management, Professionalism

I'm Fine...Really, I Am!

I'm Fine...Really, I Am!

This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

Case Studies Leadership Management, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

Improving Patient Care

Improving Patient Care

Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

Case Studies Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism

Manager Bully

Manager Bully

What to do when you think a coworker is being bullied

Case Studies Ethics & Compliance, Leadership Harassment Prevention, Communication, Compliance, Interpersonal Skills

Promises, Promises

Promises, Promises

Over-promising and under delivering.

Case Studies Leadership Management, Communication, Interpersonal Skills, Motivation, Professionalism

Recruiting a New Member

Recruiting a New Member

Asking an existing employee to take on a mentoring role for a new employee.

Case Studies Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism

Setting Boundaries

Setting Boundaries

Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

Shared Resources

Shared Resources

When a colleague monopolizes shared resources

Case Studies Leadership, Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership

Sharing the Load

Sharing the Load

This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.

Case Studies Leadership, Personal Performance Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness

Teamwork

Teamwork

What is an "unfair advantage" when you are up for a promotion?

Case Studies Leadership, Personal Performance Professionalism, Communication, Ethics & Integrity, Interpersonal Skills, Motivation

The Assistant

The Assistant

Insubordination and unprofessional behavior

Case Studies Leadership Management, Communication, Harassment Prevention, Interpersonal Skills, Professionalism

The Blogger

The Blogger

Dealing with a coworker who discloses company information through a personal blog

Case Studies Ethics & Compliance, Leadership Communication, Interpersonal Skills, Effective Leadership, Professionalism

The Concerned Neighbor

The Concerned Neighbor

Sharing confidential patient information via social media

Case Studies Leadership Ethics & Integrity, Communication, Interpersonal Skills, Effective Leadership, Professionalism

The High Performer

The High Performer

Coaching high-performers who have trouble getting along with their co-workers

Case Studies Leadership Management, Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

The Honeymooners

The Honeymooners

When a same-sex couple gets married

Case Studies Leadership Diversity Dynamics, Communication, Harassment Prevention, Interpersonal Skills, Professionalism

The Social Network

The Social Network

Dealing with employees accessing social media sites from work during "off-hours".

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

The Three-Dimensional Interview Handbook (10 pack)

The Three-Dimensional Interview Handbook (10 pack)

Bad hiring decisions cost time and money ...and a ton of frustration! That's why it's imperative that you select the best people for your job openings individuals who have the skills and talent to do each job ... AND A WHOLE LOT MORE! This book provides a proven,easy-to-follow process for evaluating candidates in terms of the three critical factors necessary for successful employment: capability, commitment and chemistry.

How-To Books Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Management

Trouble at Home

Trouble at Home

Workplace privacy and performance

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Management, Professionalism

Twitter Jitters

Twitter Jitters

Dealing with employees who disclose confidential information through social media

Case Studies Leadership Effective Leadership, Communication, Professionalism

Union Fliers

Union Fliers

How to handle the possibility of union organization

Case Studies Leadership, Personal Performance Problem Resolution, Communication, Interpersonal Skills, Professionalism

Work-Life Imbalance

Work-Life Imbalance

Competing priorities and lack of time

Case Studies Leadership, Personal Performance Professionalism, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

Would You Like Any Dessert?

Would You Like Any Dessert?

Reinforcing a policy with an employee who believes you are friends.

Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism

Article: Full Plate

Article: Full Plate

The constant pressure to do more with less can lead to worker burnout. Burnout happens when requests for our time and energy exceed our capacity to comply.

Trainer Resource Leadership Management, Interpersonal Skills, Professionalism

Article: Leading with Heart

Article: Leading with Heart

What does it mean to lead with heart, and why is this important? We see signs all around of us of what happens when we fail to lead with heart. We end up fighting wars…we neglect those in need… we pollute our environment.

Trainer Resource Leadership Effective Leadership, Communication, Professionalism

Article: Mortgaging the Future

Article: Mortgaging the Future

Goals are mostly a good thing, but what happens when personal or corporate goals mortgage the future for short-term gain? At what point do we recognize the folly and re-think our strategy?

Trainer Resource Leadership, Personal Performance Change, Discussion Trigger, Goals and Goal Setting, Effective Leadership

Article: Overwhelmed? Compartmentalize!

Article: Overwhelmed? Compartmentalize!

When we catch ourselves elongating a mishap or problem, we can compartmentalize. Big word, but relatively easy concept. Think of your life as one that is filled with a series of rooms. One room might hold that CEO who badmouthed your brilliant work. Another might hold your career with the company.

Trainer Resource Leadership, Personal Performance Employee Wellness, Change, Discussion Trigger, Reducing Stress (Work & Life)

Article: Pay Attention

Article: Pay Attention

It is in our present moments, that we truly live. Each time we catch a pleasant scent or feel a cool spring breeze we are brought to the immediate. This gives us a chance to notice and appreciate that which surrounds us.

Trainer Resource Leadership, Personal Performance Personal Improvement, Discussion Trigger, Reducing Stress (Work & Life), Training Support

Article: Persevering When Times are Tough

Article: Persevering When Times are Tough

It isn’t easy to experience loss, whether our loss is business-related, financial, or personal in nature. Most of us learned quite recently, for example, that the stock market giveth, and the stock market most definitely taketh away. Our response to a loss such as this can make or break us.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Problem Resolution, Professionalism

Article: Productive Workload Management

Article: Productive Workload Management

It seems donkeys, though beasts of burden, have limits. Load one to excess, and it will be hard pressed to do your bidding. People who work for us are no different. Some can juggle hats, plates, balls, and flaming torches simultaneously. Even the most talented will drop it all if we add too much to the mix.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Discussion Trigger, Employee Resiliency, Effective Leadership, Management

Article: Promote Wisely

Article: Promote Wisely

We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

Trainer Resource Leadership Successfully Leading Others, Management, Professionalism, Training Activities

Article: Stressed? Take a Break!

Article: Stressed? Take a Break!

Ours is a complex, fast-paced world. We all know about the treadmill analogy. Some of us run pretty fast. The mind has a hard time catching up with the body. Some of us don’t so much identify with the treadmill as we do the Tasmanian Devil. Either way, we’re moving fast and we need a break.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Customer Service, Discussion Trigger, Employee Wellness, Mental Wellness & Health

Article: Supporting Consistent Ethics and Values in the Workplace

Article: Supporting Consistent Ethics and Values in the Workplace

As business leaders, what do we truly value? Integrity? Innovation? Delighting our customers? Being an employer of choice? Or are some of these just platitudes that make our annual reports look pristine? Does our aversion to ideas advocating radical change suggest we are really a conservative company, even though our words tell everyone we value risk taking?

Trainer Resource Ethics & Compliance, Leadership Ethics & Integrity, Compliance, Management, Professionalism, Training Support

Article: Take Time to Laugh

Article: Take Time to Laugh

We need to work harder to stay positive during some seasons than others. If we haven’t supported humor and laughter in our workplace before, now is the best time to start. There are many benefits. Humor reduces stress levels because it helps us calm the chemicals that zip through our bodies when we’re agitated. We all need the physical balancing laughter offers.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Discussion Trigger, Employee Wellness, Energizer or Team Builder, Training Support

Article: Taking Charge of Your Health

Article: Taking Charge of Your Health

Research suggests workplace-generated stress, not just your average garden variety stress caused by the kids, mind you, but workplace-generated stress links to heart disease. When pollsters ask people to rate their stress, nearly half say they are suffering symptoms of burnout.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Employee Wellness, Energizer or Team Builder

Article: The Beauty of Reframing

Article: The Beauty of Reframing

This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

Trainer Resource Leadership, Personal Performance Change, Conflict Resolution, Employee Resiliency

Article: Victims in the Workplace

Article: Victims in the Workplace

People who lead and manage others might consider the productivity and morale impact when others have to spend time around victims. Years ago a VP at a company I worked for fired someone who did exceptional work. I asked him why he let such a strong performer go. He said no matter how good the work, it didn’t balance out the individual’s destructive behavior on the rest of the staff.

Trainer Resource Leadership, Personal Performance Communication, Discussion Trigger, Interpersonal Skills, Motivation

Coaching to Support Success

Coaching to Support Success

When it comes to coaching, open-ended questions are usually the best questions. This simple tool lists open-ended questions you can ask to bring out the best in your employees.

Trainer Resource Leadership Coaching & Mentoring, Discussion Trigger, Interpersonal Skills, Effective Leadership, Management

Customizable Workshop Evaluation Form

Customizable Workshop Evaluation Form

Use this template to create a level 1 post-training evaluation

Trainer Resource Leadership, Personal Performance Training Support

Defining Your Role - Before, During and After Training

Defining Your Role - Before, During and After Training

Help increase ROI for the organization by focusing on everything you can do to insure both an effective training experience and successful integration and application of training.

Trainer Resource Leadership, Personal Performance Training Support

Facilitators - Defining Your Role & Responsibilities

Facilitators - Defining Your Role & Responsibilities

A focus on the role of a facilitator in the training room.

Trainer Resource Leadership, Personal Performance Training Support

Four Main Learning Styles (Overview)

Four Main Learning Styles (Overview)

Overview of the four main learning styles: visual, auditory, kinesthetic and conceptual.

Trainer Resource Leadership Training Support

Get a Good Night’s Sleep!

Get a Good Night’s Sleep!

Getting enough sleep is essential to success. This short list of ideas preps readers on the importance of sleep. A simple regimen is given.

Trainer Resource Leadership, Personal Performance Employee Wellness, Discussion Trigger, Employee Resiliency, Reducing Stress (Work & Life)

Ground Rules or Agreements

Ground Rules or Agreements

Sample rules or agreements for classroom training

Trainer Resource Leadership, Personal Performance Training Support

Key Concept: EEO Review

Key Concept: EEO Review

Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.

Trainer Resource Diversity, Equity, Inclusion & Belonging, Leadership Compliance, Discrimination, Discussion Trigger, Inclusion / Equity / Belonging, Training Support

Key Concept: The Competitive Advantage of Diversity & Inclusion

Key Concept: The Competitive Advantage of Diversity & Inclusion

There are many well-known advantages of having a diverse and inclusive workplace - the most common advantages are discussed in this easy-to-read article.

Trainer Resource Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support

Manager Obligations Under the FMLA

Manager Obligations Under the FMLA

As a manager, your obligations in regard to the FMLA center primarily around four areas. This handout streamlines each obligation into easy-to-understand terminology.

Trainer Resource Ethics & Compliance, Leadership Compliance, Discussion Trigger, Management, Training Activities

Most Common Questions for Managers Regarding the FMLA

Most Common Questions for Managers Regarding the FMLA

This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.

Trainer Resource Ethics & Compliance, Leadership Compliance, Discussion Trigger, Management, Training Support

Motivating Factors Handout

Motivating Factors Handout

What Motivates You to do Your Best Work? This handout allows users to quickly rank the things that motivate them.

Trainer Resource Leadership, Personal Performance Motivation, Assessing Performance, Communication, Discussion Trigger, Teamwork

Opening Your Business to the World

Opening Your Business to the World

Increasing Competitive Capacity Through Improved Global Communication! This is a perspective paper on the topic of multicultural competency.

Trainer Resource Ethics & Compliance, Leadership Cultural Competency & Sensitivity, Change, Communication, Diversity Dynamics, Effective Leadership, Professionalism

Personal Action Plan

Personal Action Plan

Surveys tell us that the more immediately a trainee uses the skills learned in a training session or training course, the more effective they will be at retaining the information and transforming it into new habits. Their commitment begins with a plan.

Trainer Resource Leadership, Personal Performance Personal Improvement, Retention Aid, Training Support

Perspective & Resiliency Checklist

Perspective & Resiliency Checklist

The Perspective and Resiliency Checklist will help you identify ways you can create more deposits when life is difficult. It will tell you what you are already doing right (you are making deposits whether you realize it or not). It will also point out places where there is room for growth.

Trainer Resource Leadership, Personal Performance Employee Resiliency, Discussion Trigger, Employee Wellness, Reducing Stress (Work & Life)

Presentation and Meeting Involvement Tips

Presentation and Meeting Involvement Tips

Tips and trick for making your next meeting or presentation a wild success! These tips are simple and easy to implement.

Trainer Resource Leadership, Personal Performance Meeting Preparation, Interpersonal Skills, Professionalism

Preventing Burnout During Times of Change

Preventing Burnout During Times of Change

A great list of burnout symptoms and burnout prevention techniques.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Discussion Trigger, Employee Resiliency, Employee Wellness

Strategic Planning Primer

Strategic Planning Primer

Our decisions and actions need a firm foundation. Think of it this way. If you are building a house, you know the foundation has to be secure. Otherwise, cracks form. Water comes in. The rest of the house can shift, suffer damage. This short strategic planning primer gives simple steps to starting a plan.

Trainer Resource Leadership Problem Resolution, Collaboration, Management

Structured Interviewing: Perfecting the Perfect Hire

Structured Interviewing: Perfecting the Perfect Hire

Average costs to hire and train a new employee are estimated conservatively at two-and-a-half times the combined annual salary and benefits budgeted for the position. This perspective paper covers the topic of effective interviewing.

Trainer Resource Leadership Effective (& Legal) Interviewing, Change, Effective Leadership, Management

Supervisory Strength Assessment

Supervisory Strength Assessment

A very useful tool for assessing the relevant skills of your supervisors. This toll can also be used as a self-assessment or 360 degree assessment. The tool can be customized per your workplace needs.

Trainer Resource Leadership Management, Assessment, Discussion Trigger, Effective Leadership

Target Results, Not Delivery Methods: Technology's Role in Training for High Performance

Target Results, Not Delivery Methods: Technology's Role in Training for High Performance

Perspective paper on the topic of learning formats.

Trainer Resource Leadership, Personal Performance Effective Leadership

Techniques to Increase Session Participation

Techniques to Increase Session Participation

Tips for getting more balanced participation from workshop attendees.

Trainer Resource Leadership, Personal Performance Training Support

Trainer Roles and Responsibilities

Trainer Roles and Responsibilities

Overview of expectations for classroom trainers

Trainer Resource Leadership, Personal Performance Training Support

Training at the Point of Change: Strategies for a Change-Responsive Workforce

Training at the Point of Change: Strategies for a Change-Responsive Workforce

Perspective paper on the topic of dealing with pervasive change

Trainer Resource Leadership Change, Communication, Effective Leadership