Search Video Library (407 Assets Found)

Results for Learning Path: Leadership

#1 ID:2601

Peer Today, Boss Tomorrow™: Action Steps for Success

JUST RELEASED! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.

Off-The-Shelf Video Program (ILT) Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

New Asset

Managing Essentials™ Hygiene Problems
#2 ID:2432

Managing Essentials™ Hygiene Problems

Being a manager or supervisor isn't easy! What do you do about an employee with body odor, bad breath, or who appears unclean? What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

I Wish My Manager Would Just...™
#3 ID:2584

I Wish My Manager Would Just...™

Completely updated in 2021! The powerful program features employees speaking out about what their managers could do to help them be successful. It provides a fantastic look into what employees are really thinking about when it comes to their manager/supervisor relationship.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Management, Professionalism, Teamwork, Collaboration, Communication & Influencing

New Asset

Managing Essentials™ Communicating Plans for a Change
#4 ID:2629

Managing Essentials™ Communicating Plans for a Change

Changes are being made in your organization and employees are going to be concerned. You can’t control the changes but you can help control the employees’ reaction to the changes. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Consistently Late for Work
#5 ID:2631

Managing Essentials™ Consistently Late for Work

You have an employee who’s consistently late for work. It's negatively impacting others on your team. People are starting to complain. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Disability Discrimination
#6 ID:2445

Managing Essentials™ Disability Discrimination

An employee comes to you and complains that she or he has been subject to disability discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination, Workplace Safety & Awareness

New Asset

Managing Essentials™ Employee Doesn't Understand Expectations
#7 ID:2451

Managing Essentials™ Employee Doesn't Understand Expectations

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Employee Will Not Work Extra Hours
#8 ID:2664

Managing Essentials™ Employee Will Not Work Extra Hours

You have an employee who won’t stay after hours or come in early when it’s needed. The job position requires some flexibility of this kind. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Assessing Performance, Problem Resolution

New Asset

Managing Essentials™ Excessive Socializing
#9 ID:2443

Managing Essentials™ Excessive Socializing

You have an employee who spends too much time chatting with others instead of working. The employee is being paid to do the best job possible during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Frequently Absent
#10 ID:2563

Managing Essentials™ Frequently Absent

You have an employee who’s missed too many work days. How much absenteeism is tolerated depends on your organization’s policy. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Gender Discrimination
#11 ID:2544

Managing Essentials™ Gender Discrimination

An employee comes to you and complains that they have been discriminated against because of gender. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Problem Resolution, Discrimination, Gender Equity

New Asset

Managing Essentials™ Inappropriate Dress
#12 ID:2436

Managing Essentials™ Inappropriate Dress

An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Lacks Necessary Job Skills
#13 ID:2658

Managing Essentials™ Lacks Necessary Job Skills

You’ve discovered an employee is not performing up to expectations due to lack of job skill. The employee insists that their work around is better. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Assessing Performance, Problem Resolution

New Asset

Managing Essentials™ Low Raise, Really?
#14 ID:2424

Managing Essentials™ Low Raise, Really?

You have an employee complains to you that their raise was less than expected. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Makes Unacceptable Mistakes
#15 ID:2630

Managing Essentials™ Makes Unacceptable Mistakes

You have an employee who makes an unacceptable number of mistakes. It's impacting the team's work and deliverables. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Problem Resolution

New Asset

Managing Essentials™ Needs Motivation
#16 ID:2637

Managing Essentials™ Needs Motivation

You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This type of behavior could impact the entire team. This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Coaching & Mentoring, Leading, Assessing Performance, Problem Resolution

New Asset

Managing Essentials™ Perform Beyond Skill Level
#17 ID:2633

Managing Essentials™ Perform Beyond Skill Level

You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Leading, Assessing Performance, Problem Resolution

New Asset

Managing Essentials™ Personal Problems at Work
#18 ID:2441

Managing Essentials™ Personal Problems at Work

You’re aware an employee is having some personal problems and you feel they’re affecting his or her work. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Race Discrimination
#19 ID:2439

Managing Essentials™ Race Discrimination

An employee comes to you and feels that they have been the target of racial discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Problem Resolution, Discrimination

New Asset

Managing Essentials™ Religious Discrimination
#20 ID:2497

Managing Essentials™ Religious Discrimination

An employee comes to you and complains that they have been discriminated against because of their religion. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Discrimination

New Asset

Managing Essentials™ Resists Change
#21 ID:2425

Managing Essentials™ Resists Change

A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Change, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Safety Rules Violation
#22 ID:2444

Managing Essentials™ Safety Rules Violation

you’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership, Workplace Safety Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

New Asset

Managing Essentials™ Solving Conflict Between Employees
#23 ID:2485

Managing Essentials™ Solving Conflict Between Employees

A conflict between two or more employees is causing problems. For most managers or supervisors, the toughest part of dealing with conflict is making the decision to do something about it. So, what do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Problem Resolution

New Asset

Managing Essentials™ Substance Abuse
#24 ID:2430

Managing Essentials™ Substance Abuse

You believe an employee is abusing alcohol or drugs. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Substance Abuse

New Asset

Managing Essentials™ Termination Due To Downsizing
#25 ID:2547

Managing Essentials™ Termination Due To Downsizing

You have to let someone go because your organization is downsizing and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Managing Essentials™ Termination Due To Poor Performance
#26 ID:2454

Managing Essentials™ Termination Due To Poor Performance

You have to fire someone for poor performance and you want to make it as painless as possible for the employee and for you. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution, Workplace Safety & Awareness

New Asset

Managing Essentials™ Too Many Personal Calls
#27 ID:2423

Managing Essentials™ Too Many Personal Calls

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Video Vignettes Leadership Management, Professionalism, Leading, Problem Resolution

New Asset

Peer Today, Boss Tomorrow™: Accept Your New Role
#28 ID:2604

Peer Today, Boss Tomorrow™: Accept Your New Role

This video scenario presents a realistic scenario for getting to the basics of new leaders - supervisors/managers. It shows a misunderstanding between a new supervisor and a subordinate employee - and how to effectively address issues that pop up in an effective and respectful way.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

New Asset

Peer Today, Boss Tomorrow™: Communicate
#29 ID:2606

Peer Today, Boss Tomorrow™: Communicate

This video provides an example on how to properly and appropriately communicate sensitive information (like layoffs or organizational changes) that impact a work team.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

New Asset

Peer Today, Boss Tomorrow™: Set Clear Boundaries
#30 ID:2605

Peer Today, Boss Tomorrow™: Set Clear Boundaries

This video provides a powerful example of how new managers/supervisors can learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group. Learning to set clear boundaries for staff and employees is key to a new leader's transition.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

New Asset

Peer Today, Boss Tomorrow™: Take Action
#31 ID:2607

Peer Today, Boss Tomorrow™: Take Action

This video provides a powerful example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

Video Vignettes Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

New Asset

Discussion Card: Unconscious Bias
#32 ID:1640

Discussion Card: Unconscious Bias

A colorful and right-to-the-point reminder card that provides a simple model (H.I.D.D.E.N.) for understanding unconscious bias as well as providing questions to address hidden bias in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Unconscious / Hidden Bias, Diversity Dynamics, Leadership, Management, Professionalism, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Learning Reinforcement

#33 ID:2212

More Than a Gut Feeling™ IV

World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition, More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Courage 2 Coach™
#34 ID:1711

Courage 2 Coach™

Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Professionalism

Interviewing: More Than a Gut Feeling™ (How-To Book)
#35 ID:2455

Interviewing: More Than a Gut Feeling™ (How-To Book)

World-Wide Best-Seller! Now you can take the guesswork out of hiring by relying on fair, logical ways to identify the best candidate for a job. This excellent how-to book will help you learn how to use the behavior-based approach to interviewing. By asking questions that probe for past behavior, you will be able to identify the candidate best suited for the job. You’ll also discover tips on how to save an uncomfortable interviewing situation. This How-To Book™ is 96 pages.

How-To Books Leadership, Personal Performance Interviewing, Management, Hiring & Recruiting

You Be the Judge™ II
#36 ID:2217

You Be the Judge™ II

National Best-Seller! Managers within your organization may well understand the importance of avoiding obvious discriminatory interview questions. But what if a manager asks a discriminatory question unintentionally? The principles of legal and effective interviewing are presented in this Law & Order-style program, find out the interview no-no's, side-step the legal landmines, and conduct a fair and effective interview.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Interviewing, Management, Discrimination

Documenting Discipline (How-To Book)
#37 ID:2456

Documenting Discipline (How-To Book)

Managers can protect themselves and their organization against legal action - if they get incidents properly documented. This best-selling resource provides steps to ensure solid, consistent documentation procedures throughout the entire organization. You will also learn how to correct performance problems with progressive discipline.

How-To Books Ethics & Compliance, Leadership Management, Leading, Problem Resolution

ATTITUDE!™ Resolving Difficult Situations in the Workplace
#38 ID:2093

ATTITUDE!™ Resolving Difficult Situations in the Workplace

Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

The Sid Story™
#39 ID:2210

The Sid Story™

Digitally Remastered! As a manager, are you concentrating on the negative aspects of your employees performances? After watching this video, you’ll discover that even difficult employees perform better with frequent positive feedback and occasional constructive criticism. Skeptical workers with “who cares" attitudes can be motivated!

Off-The-Shelf Video Program (ILT) Leadership Leading, Motivation, Communication & Influencing

ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)
#40 ID:2094

ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)

When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

Mentoring 201™ - The Next Steps for Success
#41 ID:2098

Mentoring 201™ - The Next Steps for Success

A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration

Legal Issues for Managers (How-To Book)
#42 ID:2466

Legal Issues for Managers (How-To Book)

Employment practices in the United States are governed by a wide variety of federal, state, and local laws. As a manager or supervisor, you must understand these laws so that you can make objective, consistent, and legal decisions. You do not have to be an expert on every aspect of every employment law, but you do have to know enough to recognize when you need to seek help from a human resources professional or legal counsel.

How-To Books Ethics & Compliance, Leadership Compliance, Leadership, Management

Mentoring For Success (How-To Book)
#43 ID:2465

Mentoring For Success (How-To Book)

In order for businesses to survive and remain competitive, they must respond to this changing environment. As Tom Peters observes in Thriving on Chaos, “Excellent firms don’t believe in excellence—only in constant improvement and constant change.” As part of their response to change, successful organizations seek ways to support and foster employee growth and development. Managers are developing skills to facilitate this process. They are acting as mentors to their employees. Coworkers and other employees with company experience and skills are also offering their services as mentors to less-experienced employees.

How-To Books Leadership, Personal Performance Coaching & Mentoring, Interpersonal Skills, Leading

Documenting Discipline™ II
#44 ID:2215

Documenting Discipline™ II

Best-Selling Program! Disciplining employees is one of the most difficult parts of a manager’s job. Documenting performance is essential in correcting performance problems and protecting yourself as a manager. This best-selling program provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA method, managers will possess the tools to effectively and legally address performance issues.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Leading, Problem Resolution

TrainingBytes® Please Call Me Jessica, Not Bill™
#45 ID:1494

TrainingBytes® Please Call Me Jessica, Not Bill™

Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace will accept the transitioning employee is very real. When discussing with and supporting (being an ally) an employee or co-worker going through the transition, the bottom line and key to personal and team success is simple... it all comes down to respect. This powerful video captures the emotion and fears of a transitioning employee.

TrainingBytes® Diversity, Equity, Inclusion & Respect, Leadership Respect, Communication, Inclusion & Equity, Discussion Trigger, Gender Identity, Active Bystander / Ally, Gender Equity

Mentoring 101™  - The Basics
#46 ID:1752

Mentoring 101™ - The Basics

When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance
#47 ID:155

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance

Digitally Re-Mastered in HD Format! Help managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism

Five Completely Sane People
#48 ID:104

Five Completely Sane People

It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.

Video Vignettes Diversity, Equity, Inclusion & Respect, Leadership Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect, Generational Challenges

Conflict 101™
#49 ID:1830

Conflict 101™

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)
#50 ID:1460

Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™ (Managers)

As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock™ for managers will give you a quick reinforcement and a model for successfully resolving workplace conflict.

Off-The-Shelf Video Program (ILT) Leadership Conflict Resolution, Communication, Interpersonal Skills, Management, Professionalism

Transition to Boss Is...™
#51 ID:1417

Transition to Boss Is...™

Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

Discussion Card: Creating a Civil Workplace
#52 ID:2006

Discussion Card: Creating a Civil Workplace

Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership, Personal Performance Workplace Civility, Diversity Dynamics, Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Learning Reinforcement

Discussion Card: Inclusive Workplaces
#53 ID:1788

Discussion Card: Inclusive Workplaces

These easy-to-use cards provide a simple model (I.N.C.L.U.D.E.) along with thought-provoking questions on creating inclusiveness in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Inclusion & Equity, Diversity Dynamics, Leadership, Management, Professionalism, Respect, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement

Discussion Card: Micro-Affirmations
#54 ID:1796

Discussion Card: Micro-Affirmations

These easy-to-use cards provide a simple model (I.N.V.O.L.V.E.) along with thought-provoking questions on small actions that include people. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Inclusion & Equity, Diversity Dynamics, Leadership, Management, Team Builder, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement

Discussion Card: Micro-inequities
#55 ID:1797

Discussion Card: Micro-inequities

These easy-to-use cards provide a simple model (I.G.N.O.R.E.) along with thought-provoking questions on small actions that tend to exclude people. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Micro-Inequities/Micro-Aggressions, Diversity Dynamics, Leadership, Management, Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement

Discussion Card: Multicultural Interactions
#56 ID:1633

Discussion Card: Multicultural Interactions

These easy-to-use cards provide a model (C.U.L.T.U.R.E.) and questions to address common issues in the multicultural workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Diversity Dynamics, Leadership, Management, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement

Discussion Card: Resolving Conflict
#57 ID:2013

Discussion Card: Resolving Conflict

When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

Discussion Card: Starting Conversations
#58 ID:2063

Discussion Card: Starting Conversations

When it comes to having a tough conversation, just starting is often the most difficult part. These easy-to-use cards provide a simple model (S.P.E.A.K.) along with thought-provoking questions to create a respectful flow of communication. These cards are great for a quick training reminder, reinforcement or as a conversation generator for all employees and managers.

Discussion Cards Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

Discussion Card: Working Across Gender
#59 ID:1635

Discussion Card: Working Across Gender

These colorful, easy-to-use cards provide a working across gender model (G.E.N.D.E.R.) and questions to address common gender-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Diversity, Equity, Inclusion & Respect, Leadership Diversity Dynamics, Leadership, Management, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement

Discussion Card: Working on Diverse Teams
#60 ID:1639

Discussion Card: Working on Diverse Teams

These easy-to-use, straight-to-the-point cards provide a simple model (R.E.S.P.E.C.T.) and questions to address common team issues and areas for improvement. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Leadership, Personal Performance Teamwork, Interpersonal Skills, Leadership, Management, Inclusion & Equity, Team Builder, Respect, Training Support, Learning Reinforcement

Discussion Card: Working with Integrity
#61 ID:1786

Discussion Card: Working with Integrity

These easy-to-use cards provide a simple model (I.N.T.E.G.R.I.T.Y.) along with thought-provoking questions on truth and honesty in the workplace. These cards are great for a quick training reminder or conversation starter.

Discussion Cards Ethics & Compliance, Leadership, Personal Performance Ethics & Integrity, Leadership, Management, Professionalism, Discussion Trigger, Culture Commitment, Learning Reinforcement

Get the Whole Picture Self-Assessment & Participant Book
#62 ID:919

Get the Whole Picture Self-Assessment & Participant Book

This assessment tool is designed to help you create your own learning objectives on probing into a candidate’s answers in selection interviews. After completion of this workshop you will be able to identify the benefits of the informational probing style, explain five behavior-based probing strategies and demonstrate how to use behavior-based probing techniques.

Tools & Take Aways Leadership Interviewing, Leadership, Hiring & Recruiting

Legal Briefs™ Substance Abuse: Creating & Maintaining a Drug-Free Workplace
#63 ID:188

Legal Briefs™ Substance Abuse: Creating & Maintaining a Drug-Free Workplace

You suspect an employee is “under the influence” while on the job. How do you deal with the situation without putting the organization at risk of a costly lawsuit? This program helps managers deal with the tough problems involving substance abuse in the workplace. Help your managers legally maintain a safe, drug-free work environment onsite and off.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism

Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination
#64 ID:2523

Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination

Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe
#65 ID:2538

Legal Briefs™ Workplace Violence: Keeping Your Workplace Safe

No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Workplace Violence Prevention, Compliance, Management, Abusive Conduct

Leadership Perspectives
#66 ID:1546

Leadership Perspectives

A quick and easy retrospective on what leadership might mean to you - and how you can apply it in your daily work-life situations. Several leadership quotes and a Q&A is included.

Trainer Resource Leadership Leadership, Communication, Interpersonal Skills, Professionalism, Discussion Trigger, Assessment

Your Path to Success™ (The Complete Series)
#67 ID:2271

Your Path to Success™ (The Complete Series)

Wouldn't it be nice to have a personal playbook of helpful tips and tricks while plugging away at the office, shop, plant, studio, etc.? A resource that would help you tackle tough workplace situations using easy-to-implement, common sense tactics and concepts. This new series of short, thought-provoking modules is a great way to face typical workplace issues - both strategically and respectfully. There is no better time than the present to get working on your path to success.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Diversity, Equity, Inclusion & Respect, Leadership, Personal Performance Personal Improvement, Communication, Leadership, Professionalism, Collaboration

ACTIONS Speak!™ Behavior-Based Interviewing
#68 ID:2461

ACTIONS Speak!™ Behavior-Based Interviewing

From the creators of More Than a Gut Feeling™, this powerful program offers a fresh and vibrant new approach to legal and effective hiring. Based on the time-tested truth, "past actions predict future performance", ACTIONS Speak! combines the elements of memorable storytelling, practical content and realistic acting to weave together a highly effective interview skills training course for a new generation of interviewers.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Integrity, Honesty & Values (Behavior-Based Interviewing)
#69 ID:2467

Integrity, Honesty & Values (Behavior-Based Interviewing)

Past actions are still the best predictor of future performance. So, stay focused on asking behavioral questions about job requirements. For example, if the job does require honesty, you might ask questions this, "When were you honest, even though it was embarrassing for you? What did you say?

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Prepare Written Questions For Your Interview
#70 ID:2470

Prepare Written Questions For Your Interview

Writing things down is important. And with written questions are part of your interview preparation, you have proof of what you asked the candidate and that you asked the same question of every candidate. Those are legal issues. Before you write questions, you need to do some preparation.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Probe for Specific Information During Interview
#71 ID:2471

Probe for Specific Information During Interview

When an answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Interviewing

The “Like Me” Syndrome (Behavior-Based Interviewing)
#72 ID:2474

The “Like Me” Syndrome (Behavior-Based Interviewing)

The "like me" syndrome is like a bias. Over weighing the positives of a candidate because you have many things in common will usually lead to a less than optimal hire.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Discussion Card: More Than a Gut Feeling™ Interviewing Essentials
#73 ID:2460

Discussion Card: More Than a Gut Feeling™ Interviewing Essentials

Using the power of behavior-based interviewing will get you the new hires you need... and retain! These easy-to-use cards provide a simple model (M.T.G.F.) along with thought-provoking questions on maximizing the key principles of More Than a Gut Feeling™. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership Hiring & Recruiting, Interpersonal Skills, Leading, Interviewing

Peer Today, Boss Tomorrow™: Navigating Your Changing Role
#74 ID:248

Peer Today, Boss Tomorrow™: Navigating Your Changing Role

Help newly promoted managers/supervisors navigate their changing roles and have immediate impact! Climb in the proverbial camper for an enlightening road trip with five friends who share experience and insights about making successful transitions from peer to boss.

Off-The-Shelf Video Program (ILT) Leadership Leading, Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor

Regain Control of the Interview (Behavior-Based Interviewing)
#75 ID:2472

Regain Control of the Interview (Behavior-Based Interviewing)

When a candidate takes over the interview - maybe by non-stop talking or story-telling - it's okay to re-take control of the interview by politely interrupting and re-focusing the candidate back to the task at hand.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

Seek Reverse Information When Interviewing
#76 ID:2473

Seek Reverse Information When Interviewing

Reverse information is the opposite of what the candidate told you, or the opposite of your reaction to the candidate. It is designed to give you a broad sample of the candidate’s job skills and help you get new information to balance an overly positive or overly negative opinion of the candidate.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interviewing

Empowerment Works: A Guide for Supervisors and Employees (How-To Book)
#77 ID:2536

Empowerment Works: A Guide for Supervisors and Employees (How-To Book)

Just as we instill courage when we “en-courage,” we develop power when we “em-power.” Empowerment relies upon the willingness of employees at all levels of an organization to accept the responsibilities that accompany authority. Empowerment is a kind of democracy in the workplace. Like democracy, empowerment frees us to make decisions and take action. And like democracy, empowerment requires that we recognize and establish boundaries within which effective decisions and actions can occur.

How-To Books Leadership Leading, Leadership, Management, New Supervisor

Taking the Step Up to Supervisor (How-To Book)
#78 ID:2463

Taking the Step Up to Supervisor (How-To Book)

Becoming a supervisor is your first step in the challenging and rewarding field of management. You have earned a new level of responsibility and authority because of your technical skills, attitude, and potential. Now you must master different skills to help you continue to advance and grow. This book will help you do that.

How-To Books Leadership New Supervisor, Leadership, Management, Leading

You Can't Do It All: Effective Delegation for Supervisors (How-To Book)
#79 ID:2537

You Can't Do It All: Effective Delegation for Supervisors (How-To Book)

Most accomplished leaders would agree that delegation is one of the most important skills in their repertoire. Why? Imagine your own situation: Are you a manager or supervisor who comes in early, stays late, and gives 110 percent? Then delegation will help you improve your results while decreasing the time you spend at work. Do you wish your employees were more loyal to you or the organization? When you delegate well, your employees widen their horizons, develop new skills, and enjoy a new level of authority. That usually leads to an impressive increase in loyalty and commitment.

How-To Books Leadership Leading, Leadership, Management, New Supervisor

Traditional vs. Behavior-Based Interviewing Questions
#80 ID:2475

Traditional vs. Behavior-Based Interviewing Questions

When it comes to behavior-based interviewing, it's all in how you ask your questions. This video is designed to illustrate the difference between a traditional interview question and a behavior-based interview question.

Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Management, Leading, Interviewing

Your Path to Success™ Engaging Others
#81 ID:2286

Your Path to Success™ Engaging Others

Engaged employees are not just those who are excited to come to work every day. Engaged employees are deeply involved in, enthusiastic about and committed to their work. They understand their role and how it can impact the future of the organization. Engagement is an employees’ willingness and ability to contribute to the company’s success.

Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Collaboration

Your Path to Success™ Leading Others
#82 ID:2287

Your Path to Success™ Leading Others

As a leader, your success is contingent upon the success of those you lead. Leadership is all about: building relationships, communicating clear goals, providing coaching and feedback, setting clear expectations, and… recognizing & celebrating achievements. Leadership is a journey.

Video Vignettes Leadership Leadership, Communication, Interpersonal Skills

Discussion Card: Engaged Employees
#83 ID:2249

Discussion Card: Engaged Employees

Engagement is not the same as employee satisfaction… not the same as employee happiness. Employee engagement is the emotional commitment your employees have to the organization… and its goals. These easy-to-use cards provide a simple model (E.N.G.A.G.E.) along with thought-provoking questions on employee engagement. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership Motivation, Management, Team Builder or Retention Aid, Leading

Documenting Discipline™ (For Manufacturing/Industrial)
#84 ID:2307

Documenting Discipline™ (For Manufacturing/Industrial)

Disciplining and documenting employee performance is one of the most difficult parts of a manager’s job. But documenting performance is essential in correcting performances that require discipline, even praise-and protecting yourself as a manager. This manufacturing and industrial version of the best seller, Documenting Discipline™ provides steps to ensure solid, consistent documentation procedures throughout your company. Using the FOSA system, your managers can possess the tools to effectively and legally address performance issues.

Off-The-Shelf Video Program (ILT) Leadership Management, Leading

Discussion Card: ATTITUDE! Producing Positive Results
#85 ID:2096

Discussion Card: ATTITUDE! Producing Positive Results

We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Leadership, Personal Performance Leading, Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence

I Wish My Manager Would Just...™ (Original Version)
#86 ID:455

I Wish My Manager Would Just...™ (Original Version)

Employees speaking out about what their managers could do to help them be successful. A fantastic look into what employees are really thinking about their manager/supervisor relationship.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Professionalism, Teamwork, Collaboration, Communication & Influencing

Let's T.A.L.K.™: Handling the Difficult Performance Appraisal
#87 ID:217

Let's T.A.L.K.™: Handling the Difficult Performance Appraisal

Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

Off-The-Shelf Video Program (ILT) Leadership Assessing Performance, Communication, Professionalism

Whale Done!™ in Action
#88 ID:589

Whale Done!™ in Action

Whale Done!™ in Action teaches how the Whale Done!™ Approach is applied to real-life business situations.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Customer Service

Fearless Facilitation!: How to Lead Effective Training
#89 ID:436

Fearless Facilitation!: How to Lead Effective Training

This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™
#90 ID:72

The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™

Equip new and developing managers with must-have coaching skills.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Sales & Service, Professionalism

Article: Stress - Getting Perspective
#91 ID:1503

Article: Stress - Getting Perspective

Little kids run everywhere they go. Ever notice that? They don’t just move in a dignified way from room to room like we do. You get the impression that they’re afraid they’ll miss something exciting if they don’t approach life at warp speed. And they can be brought to a screeching halt by a colony of ants or a pile a leaves. If you catch us running, it’s because we’re late for a meeting.

Trainer Resource Leadership, Personal Performance Reducing Stress (Work & Life), Change, Training Ideas, Employee Resiliency, Employee Wellness, Mental Wellness & Health

Article: Selling Your Ideas
#92 ID:1549

Article: Selling Your Ideas

All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.

Trainer Resource Leadership, Personal Performance Communication, Interpersonal Skills, Discussion Trigger

Whale Done!: The Power of Positive Relationships™
#93 ID:385

Whale Done!: The Power of Positive Relationships™

Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

Preventing Workplace Bullying: Manager's Module
#94 ID:773

Preventing Workplace Bullying: Manager's Module

A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.

Video Vignettes Ethics & Compliance, Leadership, Workplace Safety Abusive Conduct, Change, Communication, Compliance, Harassment Prevention, Leadership, Management, Professionalism

Direct or Indirect: What's Your Route?
#95 ID:470

Direct or Indirect: What's Your Route?

How communication styles differ within cultures and impact decision making and working relationships.

Video Vignettes Leadership, Personal Performance Communication, Diversity Dynamics, Interpersonal Skills, Leadership, Inclusion & Equity, Respect, Workplace Civility

Fitting It All Together
#96 ID:460

Fitting It All Together

Remind employees how important they are to the success of the organization - and how important their engagement fits into the overall team/workplace. Use any one of the various short video programs (a SMART-START™ or Discussion Generator video).

Activities Leadership, Personal Performance Energizer or Team Builder, Energizer, Discussion Trigger

Preparing for The Three-Dimensional Interview
#97 ID:347

Preparing for The Three-Dimensional Interview

Preparing to conduct an effective interview.

Video Vignettes Leadership Management, Change, Professionalism

Profit is Not a Dirty Word: What Community Colleges Must Do for a Sustainable Future
#98 ID:721

Profit is Not a Dirty Word: What Community Colleges Must Do for a Sustainable Future

Executive brief for community college leaders and HR professionals in the education industry on the controversial topic of profit.

Trainer Resource Leadership Change, Management

It's the Law™: The Legal Side of Management
#99 ID:139

It's the Law™: The Legal Side of Management

In the effort to prevent employee lawsuits, are your managers assets or liabilities? By providing them the knowledge and tools to handle workplace issues effectively, this program turns managers into a frontline defense against costly litigation.

Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism

Once Upon a Leader™
#100 ID:505

Once Upon a Leader™

Offering a refreshing break from the typical and more formal examinations of leadership, Once Upon a Leader shares a whimsical, yet powerful message on the practices of effective leaders. Through the animation and discussion of popular tales, familiar characters will lead participants on a journey to discover the value of four leadership practices.

Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Diversity Dynamics, Ethics & Integrity, Motivation, Interpersonal Skills, Management, Professionalism