Search Video Library for: Diversity, Equity, Inclusion & Belonging, Inclusion / Equity / Belonging

Bias Crossword Puzzle

Bias Crossword Puzzle

A fun activity to quickly introduce and work through key diversity terms regularly associated with bias.

Topic: Micro-Inequities/Micro-Aggressions Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias
Bias Quotes - Mix and Match Activity

Bias Quotes - Mix and Match Activity

This activity is designed to help participants re-think their assumptions about others based on what they see (or read). Participants review quotes attributed to famous people on topics that are not how people often think about them.

Topic: Change Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias
Building Cultural Competency Action Plan

Building Cultural Competency Action Plan

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Personal Improvement, Retention Aid, Training Support
Caring for Transgender Patients

Caring for Transgender Patients

Creating a welcoming and supportive healthcare environment for all LGBT patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. This tip sheet gives you quick information and resources when providing care to members of the LGBT community.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare Other Topics: Gender Identity, Inclusion / Equity / Belonging, Respect / Respectfulness
Cultural Competence Crossword Puzzle

Cultural Competence Crossword Puzzle

A fun way to present and learn key cultural competency terms and definitions.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Training Support
Diversity & Inclusion Integration Model

Diversity & Inclusion Integration Model

When launching new products, a typical adoption curve has three stages: early adopters, mainstream/majority adopters and the late adopters. This same adoption curve model can also be applied to the four stages of diversity and inclusion (D&I) integration. Each D&I stage has: • the early adopters • a steep rise as the majority engages • a plateau with the 'late adopters

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness, Retention Aid, Training Support
Diversity & Inclusion Word Search

Diversity & Inclusion Word Search

A fun way to present and learn key diversity and inclusion (D&I) terms and definitions.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Energizer, Inclusion / Equity / Belonging, Team Builder or Retention Aid, Training Support
Diversity Awareness Worksheet

Diversity Awareness Worksheet

The worksheet has a series of questions and columns representing dimensions of diversity. Participants mark the most appropriate category for each question; then they are asked questions about their selections.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Assessment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support, Unconscious / Hidden Bias
First Impressions Activity

First Impressions Activity

This activity is designed to spark a discussion about the biases and assumptions people have towards others based upon different characteristics and aspects of who they are. These real-life examples focus on different aspects of bias.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Training Activities, Unconscious / Hidden Bias
Generations Crossword Puzzle

Generations Crossword Puzzle

Highlight concepts associated with a multi-generational workforce.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness
Generations Word Search

Generations Word Search

Highlight words and concepts that promote generational diversity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness
Overcoming Bias Activity

Overcoming Bias Activity

This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Team Builder
Reflecting on Identity and Diversity

Reflecting on Identity and Diversity

Respect for, and responsiveness to, individual differences are critical to developing and maintaining effective relationships in the workplace. This activity helps participants reflect on those factors that have shaped their personal identity (reinforcing the M.E.E.T. Model).

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support
Similarities

Similarities

Diversity includes such factors as age, race, ethnic heritage, gender, sexual orientation, work experience, first language, income, family status, military experience, religion and many other unique characteristics. Inclusion is the willingness to go below the surface to connect and discover value through our similarities and differences. The goal of this training activity is to find others who share similar characteristics.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Energizer or Team Builder, Inclusion / Equity / Belonging, Retention Aid, Training Ideas, Training Support
Tips for Working with Every Generation

Tips for Working with Every Generation

Want a quick summary of proven tips for working effectively with ANY generation? This is the handout for you! Everyone wants to be treated with respect—and recognize that respect might look and feel different, based on differing experiences and perspectives.

Topic: Communication Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness, Retention Aid, Training Support
Discussion Card - Multigenerational Teams

Discussion Card - Multigenerational Teams

This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Generational Challenges Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid, Training Support
Discussion Card: Multicultural Customer Service

Discussion Card: Multicultural Customer Service

Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Customer Service Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Multicultural Sales

Discussion Card: Multicultural Sales

Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Sales & Service Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Recruiting Sources

Discussion Card: Recruiting Sources

Finding and recruiting diverse talent takes time, creativity and patience - but the work is worth it! These easy-to-use cards provide a simple model (S.O.U.R.C.E.) along with thought-provoking questions on sources for recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management
Discussion Card: Respecting LGBTQ Coworkers

Discussion Card: Respecting LGBTQ Coworkers

A simple and to-the-point reminder card that provides a model (R.A.I.N.B.O.W.) for respecting LGBTQ co-workers, being an ally - as well as providing questions to get conversations started. These cards are great for a quick training reminder or conversation starter.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Gender Identity, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Professionalism, Respect / Respectfulness, Team Builder, Training Support
Discussion Card: The Impact of Filters

Discussion Card: The Impact of Filters

Filters come from your background, choices and life experiences. We all have them. These easy-to-use cards provide a simple model (F.I.L.T.E.R.) along with thought-provoking questions on better understanding your personal filters. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias
Discussion Card: Understanding Stereotypes

Discussion Card: Understanding Stereotypes

Understanding stereotypes means seeing where assumptions are based on a person belonging to a certain group of people. These easy-to-use cards provide a simple model (U.N.F.A.I.R.) along with thought-provoking questions on better understanding & addressing stereotypes in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias
Discussion Card: Working with Transgender Colleagues

Discussion Card: Working with Transgender Colleagues

These easy-to-use cards provide a simple model (G.E.N.D.E.R.) along with thought-provoking questions for creating a respectful and inclusive workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Gender Identity Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Team Builder or Retention Aid, Training Support
Discussion Card: Working with Women

Discussion Card: Working with Women

These colorful, easy-to-implement cards provide a simple model (W.O.M.E.N.) and a list of questions that allow users/recipients to stop and think about gender specific issues. These cards are great for a quick training reminder or conversation starter.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Professionalism, Team Builder, Training Support
Be Willing to Listen – Workplace Mini Poster

Be Willing to Listen – Workplace Mini Poster

Powerful tips for working on diverse teams. This easy-to-use mini poster presents action steps and simple questions to trigger thoughts around the power of simply listening to others from an inclusive and respect-driven perspective. When you are willing to listen to others, you'll understand where they are coming from. Also available in a healthcare version.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Training Reinforcers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness
Info Brief: Religious Terminlogy & Information

Info Brief: Religious Terminlogy & Information

When it comes to religion, the words you use are important and play an integral part of conversation with fellow colleagues. To ensure teamwork and communication in the workplace run as smoothly as possible, using the correct words and terms is very important.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Training Reinforcers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Respect / Respectfulness
Understanding Filters – Workplace Mini Poster

Understanding Filters – Workplace Mini Poster

Be aware of your filters! Every person has multiple filters through which they see the world. Examples of these filters include: gender, generation, country of origin, disabilities, military service, ethnicity and parental status. This easy-to-use mini-poster is also available in a healthcare version.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Training Reinforcers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness
M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained

M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained

Explanation of the M.E.E.T. model as a respect-building communication tool

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned
M.E.E.T. Zero Tolerance - Program Opening/Introduction

M.E.E.T. Zero Tolerance - Program Opening/Introduction

Introduces the challenges in respectfully enforcing a zero-tolerance policy.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned
M.E.E.T.: Breaking New Ground™  - Program Opening/M.E.E.T. Model

M.E.E.T.: Breaking New Ground™ - Program Opening/M.E.E.T. Model

Explanation of the M.E.E.T. model as a respect and inclusion tool.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias Closed Captioned
We Need to M.E.E.T. - Program Introduction

We Need to M.E.E.T. - Program Introduction

Introduces challenges managers face in creating a respectful work environment; explains the M.E.E.T. communication model.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Closed Captioned
M.E.E.T.: Breaking New Ground™ - Program Conclusion/M.E.E.T. Model Review
Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness, Unconscious / Hidden Bias Closed Captioned
Case Study – Why Diversity, Why Now? (Employees)

Case Study – Why Diversity, Why Now? (Employees)

This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Interpersonal Skills, Training Support
Case Study – Why Diversity, Why Now? (Managers)

Case Study – Why Diversity, Why Now? (Managers)

This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Team Builder, Training Support
Case Study: Using Crude Language in the Workplace

Case Study: Using Crude Language in the Workplace

Stereotyping / Why words matter in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
Just an Expression

Just an Expression

Dealing with disrespectful comments by coworkers

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness
Religion at Work

Religion at Work

How to address prayer in the workplace

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Company Outing

The Company Outing

Being respectful of religious diversity

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Little People

The Little People

When a leader uses demeaning language

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
The Locker Room

The Locker Room

Dealing with questions during a coworker's gender reassignment process

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Wedding

The Wedding

An openly gay coworker sharing his/her wedding plans at the office

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness
Article: Generations Apart

Article: Generations Apart

A fun and interesting article about younger employees - from the perspective of a Baby Boomer. Honest thoughts and interesting stereotypes are discussed. Will some generation-based attributes still annoy us? Sure they will. Can we work through those problems? We can if we choose to do so.

Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
Diversity Version 3.0 - Organizational Development and Continuous Education

Diversity Version 3.0 - Organizational Development and Continuous Education

This perspective paper discusses the concept that diversity in the workplace has steadily evolved over the last couple decades. Originally it focused primarily on race, but later broadened to include the promotion of women, people with disabilities and the LGBT community. Now, the definition of diversity is expanding further to include aspects such as physical characteristics, background, family status, military service, personality and work style. Today, in essence, diversity is all of the ways that we are similar and different to one another.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness
Key Concept: EEO Review

Key Concept: EEO Review

Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.

Topic: Compliance Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discrimination, Discussion Trigger, Inclusion / Equity / Belonging, Training Support
Key Concept: The Competitive Advantage of Diversity & Inclusion

Key Concept: The Competitive Advantage of Diversity & Inclusion

There are many well-known advantages of having a diverse and inclusive workplace - the most common advantages are discussed in this easy-to-read article.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support
Key Concept: Unconscious Bias Defined

Key Concept: Unconscious Bias Defined

The term "bias" may be used to describe both positive and negative mindsets towards individuals and groups. Many references to bias refer to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Retention Aid
Structural Inequality: Applications of an Old Theory to New Organizational Challenges

Structural Inequality: Applications of an Old Theory to New Organizational Challenges

This perspective paper introduces the concept of Structural Inequality (SI). SI offers a new way of looking at organizational structures and systemic practices, which contribute to inequity and exclusion. SI can be a powerful intervention as diversity and inclusion becomes the driving force behind HR and EEO initiatives to create inclusive workplaces that are free from discrimination and other unlawful practices and responsive to all groups within the organization.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Inclusion / Equity / Belonging, Management, Respect / Respectfulness
Transgender Employment Policy (Sample)

Transgender Employment Policy (Sample)

This sample transgender employment policy document gives you a jump start in creating a comprehensive respectful and inclusive policy. Note: This is an example and needs to be customized per your organizational policies.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Gender Identity, Inclusion / Equity / Belonging

Diversity 201™ Equity and Inclusion in Action

SOLLAH EXCLUSIVE!

We all know the importance of diversity. In order to leverage your organization’s diversity, you must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but you can make your workplace more caring, engaging, and respectful when you put equity and inclusion in action!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Workplace Civility Closed Captioned

Being F.A.I.R.™ Understanding The Power of Cultural Competence

SOLLAH EXCLUSIVE!

An impactful diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R.™ Approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned

Workplace Inclusion: Navigating Through Difficult Times™

SOLLAH EXCLUSIVE!

This new program has been designed to provide all employees with practical, inclusionary skills for recognizing and responding to tough situations they may face or witness within the workplace after a health scare or pandemic. After all, inclusion and respect are all about people having a sense of belonging; it gives people the feeling of being welcomed, respected, valued and treated fairly for who they are and what they bring or contribute to the organization.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Onboarding, Racial Equity, Unconscious / Hidden Bias Closed Captioned

Diversity 101™ Leveraging the Power of Inclusion, Equity & Respect

Our Best-Selling DEIB Program! An inclusive workplace doesn't need to be elusive! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This best-selling program addresses the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion / Equity / Belonging, Onboarding, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
TrainingBytes® Go Home, Foreigner!

TrainingBytes® Go Home, Foreigner!

SOLLAH EXCLUSIVE!

When we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal. Actions and even conversations about a co-worker based on their national origin or ethnicity is a violation of policy and can lead to legal issues if not stopped. Yes, we all have a right to think what we want to think. But… it's critical that we refrain from expressing those kinds of views - publicly or privately – by words or actions, in the workplace.

Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination, Inclusion / Equity / Belonging, Management Closed Captioned
Meet Kim Foo...

Meet Kim Foo...

SOLLAH EXCLUSIVE!

Sometimes we don’t realize that our comments or jokes are a form of ridicule and disrespect when they play off stereotypes. These kinds of jokes often offend people in the workplace or make them feel excluded. Managers need to help employees see the impact of their behavior on working relationships (and the workplace in general).

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Workplace Civility Closed Captioned
This is My Wife, Kelly...

This is My Wife, Kelly...

SOLLAH EXCLUSIVE!

You have an employee who tells you they can't believe a coworker is a lesbian. They also tell you that they can no longer work with that employee. As a manager, what do you do? Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Closed Captioned
Maximized Leadership™ Understanding & Beating Bias

Maximized Leadership™ Understanding & Beating Bias

SOLLAH EXCLUSIVE!

Bias is something we all have, and by itself, it’s neither good nor bad. It’s a conscious or unconscious judgment we make based on information we have learned from our own experiences or by what we have been taught by others. To further enhance our skills as a leader we must tackle any biases that create negative relationships or impede an inclusive workplace.

Topic: Effective Leadership Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Successfully Leading Others, Respect / Respectfulness, Unconscious / Hidden Bias Closed Captioned

Discussion Card: Unconscious Bias

A colorful and right-to-the-point reminder card that provides a simple model (H.I.D.D.E.N.) for understanding unconscious bias as well as providing questions to address hidden bias in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

Topic: Unconscious / Hidden Bias Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Professionalism, Respect / Respectfulness, Team Builder

My Story™ (Understanding Racial Inequity)

This powerful program helps start the difficult (but needed) conversations around recognizing the existence of racism and its impact on relationships. My Story™ provides learners with practical thought and discussion around recognizing and responding to the deep diversity and inclusion dynamics that are often grounded in racial and cultural differences.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Racial Equity Closed Captioned

TrainingBytes® Unconscious Bias in Action

We don’t like to think of ourselves as having biases toward others. The fact is many of these biases exist in our society and in our memory and are sometimes expressed unknowingly. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging Closed Captioned

Diversity Is...™

Struggling with the concept of diversity? In short, diversity is all around us. It just is! This thought-provoking, short video uses impactful imagery and music to raise awareness and reinforce the concept (and power) of diversity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Gender Equity, Generational Challenges, Inclusion / Equity / Belonging, Learning Reinforcement

TrainingBytes® Go Back to Where I Came From

When racism or bigotry impacts an employee, the organization must step in and take corrective action. Whether its co-workers, customers or the general public, organizations have a clear responsibility to protect their employees. Employees need to know what to do in these situations.

Topic: Harassment Prevention Learning Path: Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions Closed Captioned

Diversity 101™ Don't Know What You Got

Biases are real and we all have ‘em. Our biases describe both positive and negative mindsets towards individuals and groups. There a lot to such a little word. Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or group they belong to.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness Closed Captioned

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace

Based on the best-selling M.E.E.T. on Common Ground™, this program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace. This powerful program uses highly relevant and realistic video scenarios involving common situations, such as inappropriate expressions and jokes, unconscious biases and gossip.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Cultural Competency & Sensitivity, Harassment Prevention, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Onboarding, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

Another Look: Defining Respect in Healthcare™

Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness Closed Captioned

We Need to M.E.E.T.™: Managing for Respect in the Workplace

Creating and maintaining a respectful work environment begins with managers. Success depends on their ability to recognize, respond to and resolve issues between employees. The focus is on the legal and organizational responsibilities managers have in establishing a respectful and inclusive working environment.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Closed Captioned

Five Completely Sane People

It's sometimes tough bringing a group of diverse and free-thinking individuals together on a team - and expect them to immediately gel. This video demonstrates the work needed to get the best from a multi-generational team. Includes varying views of appropriate business etiquette.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness, Teamwork Closed Captioned
I'll Let That Slide

I'll Let That Slide

In the workplace, we need to be sensitive to how stereotypes can creep into our conversations and influence our actions. We also have a responsibility to speak up when we observe the kinds of statements in this scenario because, while often unintentional, they can easily lead to misunderstandings and reinforced stereotypes. Helping one another is an important part of creating and maintaining a respectful work environment.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Inclusion / Equity / Belonging, Effective Leadership, Racial Equity, Respect / Respectfulness Closed Captioned

Me Jing Or Ma Jong? Avoiding Stereotypes

A focus on the concept of assistance within a diversity context and the importance of avoiding stereotypes (and bias - conscious or unconscious) in the workplace.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness, Unconscious / Hidden Bias Closed Captioned

My Grandpa's Name Is Charlie

Generational preferences regarding communication and management; the communication gap between a young manager and an older subordinate.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Management, Professionalism, Respect / Respectfulness Closed Captioned

Out With the Old, In With the New!

This is a terrific and poignant scenario showing the technology gap between generations.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness Closed Captioned
Create A Blueprint - A Quick Conversation

Create A Blueprint - A Quick Conversation

When constructing a skyscraper, it is of the utmost importance to have properly designed and vetted blueprints. These blueprints serve as the authoritative guide to the thousands of decisions that must be made in order to construct a working, unified building. Much like the construction of a skyscraper, the task of starting a new diversity initiative requires a carefully drawn up blueprint, or diversity strategy, that provides the ultimate vision for the company.

Topic: Discussion Trigger Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Collaboration, Communication, Diversity Dynamics, Inclusion / Equity / Belonging
Discussion Card: After the Conversation

Discussion Card: After the Conversation

So you've had a difficult discussion with an employee, direct report, staff member... what's next? Things like action items, open issues, follow-up and more! These easy-to-use cards provide a simple model (A.F.T.E.R.) along with thought-provoking questions on effective ways to follow-up with a tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Discussion Trigger, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness

Discussion Card: Creating a Civil Workplace

Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Workplace Civility Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness
Discussion Card: During the Conversation

Discussion Card: During the Conversation

We all know that having a difficult discussion can be hard. It's important to watch out for key indicators during that conversation. This includes ground rules, verbal and non-verbal cues, and so much more! These easy-to-use cards provide a simple model (D.U.R.I.N.G.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Discussion Trigger, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Discussion Card: Having Brave Conversations

Discussion Card: Having Brave Conversations

With a diverse workplace can come unique and interesting tension. When that tension grows into real issues, it's time to have a brave conversation. These easy-to-use cards provide a simple model (B.R.A.V.E.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Conflict Resolution Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Discussion Trigger, Inclusion / Equity / Belonging

Discussion Card: Micro-inequities

These easy-to-use cards provide a simple model (I.G.N.O.R.E.) along with thought-provoking questions on small actions that tend to exclude people. These cards are great for a quick training reminder or conversation starter.

Topic: Micro-Inequities/Micro-Aggressions Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Culture Commitment, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Team Builder or Retention Aid, Training Support
Discussion Card: Purpose of the Talk

Discussion Card: Purpose of the Talk

It's not always easy having workplace discussions - whether to simply gather information or to tackle a tough situation. Shying away from key workplace topics/issues don't make those problems disappear. These easy-to-use cards provide a simple model (T.H.E.C.H.A.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Discussion Trigger, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Discussion Card: Starting Conversations with Grace

Discussion Card: Starting Conversations with Grace

Need to have a serious talk with an employee or front-line staff? Having the tough workplace discussions are never easy. These easy-to-use cards provide a simple model (G.R.A.C.E.) along with thought-provoking questions on effective ways to tackle the tough discussions... effectively and with respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Discussion Trigger, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Discussion Card: Understanding Intent vs. Impact

Discussion Card: Understanding Intent vs. Impact

Having the tough workplace discussions are never easy. Opening up the proper lines of communication (getting your intent and impact across) to discuss the 'not-so-easy' stuff is essential to properly address them. These easy-to-use cards provide a simple model (I.M.P.A.C.T.) along with thought-provoking questions on effective ways to tackle the tough discussions with grace and respect. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Communication Learning Paths: Diversity, Equity, Inclusion & Belonging, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Conflict Resolution, Discussion Trigger, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness

Discussion Card: Working Across Gender

These colorful, easy-to-use cards provide a working across gender model (G.E.N.D.E.R.) and questions to address common gender-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Training Support
TrainingBytes® Diversity Basics

TrainingBytes® Diversity Basics

Need a quick primer on the power and impact of workplace diversity? This short video provides a great overview of the basics of diversity and cultural competence. Diversity just shows up. It walks in your door through the hiring process… who's out there in the applicant pool… that's what’s available for you to hire. Whether your a manager, supervisor, team leader or even executive, this quick diversity resource provides key insight into the power of diversity!

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Unconscious / Hidden Bias Closed Captioned
TrainingBytes® Using Correct Pronouns

TrainingBytes® Using Correct Pronouns

Pronouns, just like personal names, are connected to a person's identity. Gender pronouns are words that an individual (co-worker, customer, vendor, etc.) would like others to use when talking to or about them. The most commonly used pronouns are “he, him, his” and “she, her, hers.” People who are transgender, nonbinary, or gender nonconforming may choose to use pronouns that don't conform to binary male/female gender categorizations, such as "they, them, theirs."

Topic: Gender Identity Learning Path: Diversity, Equity, Inclusion & Belonging Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness Closed Captioned
Discussion Card: Being F.A.I.R.™ The Power of Cultural Competence

Discussion Card: Being F.A.I.R.™ The Power of Cultural Competence

A colorful and insightful reminder card that provides a simple model (F.A.I.R.) for understanding the importance of building and using cultural competency in our every day interactions. These cards can be printed and distributed for a quick reminder (post-training), performance management (just-in-time reinforcement) or a powerful conversation starter.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: ALL IN!™ Tackling Tough Workplace Diversity Dynamics

Discussion Card: ALL IN!™ Tackling Tough Workplace Diversity Dynamics

No one likes tension or conflict in the workplace. But with such a diverse workforce, differences are bound to surface. These easy-to-use cards provide an easy-to-remember model (B.E.A.T.) along with thought-provoking questions as a framework for recognizing and responding to situations involving race and other diversity dynamics. These cards are great for a quick reminder, reinforcement or as a conversation generator.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Racial Equity
Are You Saying This is a Race Issue?

Are You Saying This is a Race Issue?

Being an outsider can happen to any of us at any time. It can happen based on occupation, tenure, age, gender… the list goes on and on. When there are race or cultural differences the points of connection may not be easy, reactions may be more intense, and misunderstandings are more likely to occur. Inclusion is all about intentional acts that build connections and strengthen relationships.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Racial Equity Closed Captioned
Come On Now... I’m Not Racist!

Come On Now... I’m Not Racist!

Sometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day interactions. Most of us have seen or experienced racial bias in the form of microaggressions, which are subtle, sometimes indirect, and often unintentional behaviors that communicate hostile, derogatory or negative racial messages or assumptions. Although these things may not be intended as racist, they can come across that way.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Racial Equity, Unconscious / Hidden Bias Closed Captioned
Go Back to Where I Came From!

Go Back to Where I Came From!

When employees are subjected to slurs and other negative behaviors based on legally protected status—like race, national origin, religion, age, disability and gender among others—the organization has an obligation to prevent and protect their employees from these types of behaviors, including behaviors on the part of non-employees, such as customers.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Racial Equity Closed Captioned
Being F.A.I.R.™ How Can I Be F.A.I.R.?

Being F.A.I.R.™ How Can I Be F.A.I.R.?

We all want to be treated fairly. And we all want to be seen like we're being fair with others, right? So, the question is, how do we do that? The key is to have a common way to talk about and practice being fair. And that's what the F.A.I.R. tool does.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Being F.A.I.R.™ What is Cultural Competency?

Being F.A.I.R.™ What is Cultural Competency?

Diversity is a fact of life in our organizations. So, the question is, "how can we use our awareness of diversity to be more effective?" Being culturally competent means having the ability to recognize and respond to our similarities and differences; and make better decisions based on that understanding.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Being F.A.I.R.™ What is Diversity, Really?

Being F.A.I.R.™ What is Diversity, Really?

As well know well, diversity is all about relationships. The similarities and differences that exist among employees, customers, and suppliers are what create diversity in the workplace. When we talk about diversity, one of the most important things to understand is that it's about culture. Culture is a way of living, thinking, doing being and believing. It has to do with things like dress, customs, language, and beliefs.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Being F.A.I.R.™ Program Summary

Being F.A.I.R.™ Program Summary

The point of understanding the impact of diversity and being culturally competent by using the F.A.I.R.™ approach isn't just to ensure we'll all be nice to each other. Our organizations are in business to accomplish a task. And that takes the cooperation of employees and customers.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Wanna Get Us All Sick? (from Workplace Inclusion: Navigating Through Difficult Times™)

Wanna Get Us All Sick? (from Workplace Inclusion: Navigating Through Difficult Times™)

Social distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. Employees most likely will continue to maintain a six-foot distance from others and otherwise observe social distancing in the workplace as work duties permit. Also, there might need to be a limit to the total number of workers in a workspace (based on square footage) and a limit to the number of people in conference rooms, workstations, etc.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Onboarding, Workplace Safety & Awareness Closed Captioned
She’s Asian, Right!

She’s Asian, Right!

Blaming an Asian employee for a world-wide pandemic based on their heritage makes no sense. If it spread within an organization, it can impact personal relationships and cause deeper harassment and discrimination issues.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Onboarding Closed Captioned
It's Just Allergies! (from Workplace Inclusion: Navigating Through Difficult Times™)

It's Just Allergies! (from Workplace Inclusion: Navigating Through Difficult Times™)

Yes, coughing in the workplace might take on a whole new meaning in the 'new normal' we face. But allergies, the common cold, even the flu bug will still be found in the workplace. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Onboarding Closed Captioned
Let's Not Shake Hands

Let's Not Shake Hands

New organizational policies and standards will be implemented across most organizations protecting employees while in the workplace. In the immediate future, 'new normal' guidelines will most likely include refraining from shaking hands while in the workplace. Refusing to shake hands can be dicey - even uncomfortable. There is definitely a right way to maintain respect while adhering to social distancing policies.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion / Equity / Belonging, Onboarding, Workplace Safety & Awareness Closed Captioned
The New Normal (from Workplace Inclusion: Navigating Through Difficult Times™)

The New Normal (from Workplace Inclusion: Navigating Through Difficult Times™)

Blaming an Asian employee for a world-wide pandemic based on their heritage makes no sense. It's this type of explicit bias that not only impacts personal relationships, but if it's allowed to spread within an organization, it can potentially cause deeper harassment and discrimination issues.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination, Inclusion / Equity / Belonging, Onboarding Closed Captioned
Everyday Diversity™ Happy Holidays!

Everyday Diversity™ Happy Holidays!

When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. A key component of being respectful includes using appropriate holiday greetings during the holiday season.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Everyday Diversity™ Hijab

Everyday Diversity™ Hijab

People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging Closed Captioned
Everyday Diversity™ They Went to School...Where?

Everyday Diversity™ They Went to School...Where?

Bias and stereotypes can impact us in many ways... including assuming that just because someone didn’t go to prestigious university - they won’t be a great employee. So, when we are reviewing resumes for new hires, it is important to not let those biases keep us from seriously considering candidates for reasons like the school they attended.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned
Everyday Diversity™ We Need More Seats!

Everyday Diversity™ We Need More Seats!

Cultural differences can impact how people perceive situations such as a visit to the doctor. For some cultures, this is seen as something an individual does, for other cultures, they see it as an important event which a good number of family members need to attend.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness Closed Captioned