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Reflecting on Identity and Diversity
Respect for, and responsiveness to, individual differences are critical to developing and maintaining effective relationships in the workplace. This activity helps participants reflect on those factors that have shaped their personal identity (reinforcing the M.E.E.T. Model).
#121 ID:1434Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment, Retention AidSimilarities
Diversity includes such factors as age, race, ethnic heritage, gender, sexual orientation, work experience, first language, income, family status, military experience, religion and many other unique characteristics. Inclusion is the willingness to go below the surface to connect and discover value through our similarities and differences. The goal of this training activity is to find others who share similar characteristics.
#122 ID:1432Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Training Support, Energizer or Team Builder, Retention Aid, Training IdeasTips for Working with Every Generation
Want a quick summary of proven tips for working effectively with ANY generation? This is the handout for you! Everyone wants to be treated with respect—and recognize that respect might look and feel different, based on differing experiences and perspectives.
#123 ID:1437Topic: Communication Learning Path: Diversity, Equity, Inclusion & Respect Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Inclusion & Equity, Respect, Discussion Trigger, Training Support, Retention Aid, Generational ChallengesDiscussion Card: Multicultural Customer Service
Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
#124 ID:2110Topic: Customer Service Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, RespectDiscussion Card: Multicultural Sales
Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
#125 ID:2111Topic: Sales & Service Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion & Equity, RespectDiscussion Card: The Impact of Filters
Filters come from your background, choices and life experiences. We all have them. These easy-to-use cards provide a simple model (F.I.L.T.E.R.) along with thought-provoking questions on better understanding your personal filters. Great for a quick training reminder, reinforcement or as a conversation generator.
#126 ID:2010Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning ReinforcementDiscussion Card: Understanding Stereotypes
Understanding stereotypes means seeing where assumptions are based on a person belonging to a certain group of people. These easy-to-use cards provide a simple model (U.N.F.A.I.R.) along with thought-provoking questions on better understanding & addressing stereotypes in the workplace. Great for a quick training reminder, reinforcement or as a conversation generator.
#127 ID:2011Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Inclusion & Equity, Respect, Discussion Trigger, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions, Learning ReinforcementDiscussion Card: Working with Women
These colorful, easy-to-implement cards provide a simple model (W.O.M.E.N.) and a list of questions that allow users/recipients to stop and think about gender specific issues. These cards are great for a quick training reminder or conversation starter.
#128 ID:1641Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Leadership, Management, Professionalism, Inclusion & Equity, Team Builder, Training Support, Learning ReinforcementM.E.E.T. Zero Tolerance - Program Opening/Introduction
Introduces the challenges in respectfully enforcing a zero-tolerance policy.
#129 ID:238Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Professionalism, Inclusion & Equity, Respect Closed CaptionedM.E.E.T.: Breaking New Ground™ - Program Opening/M.E.E.T. Model
Explanation of the M.E.E.T. model as a respect and inclusion tool.
#130 ID:1259Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Respect, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions Closed CaptionedWe Need to M.E.E.T. - Program Introduction
Introduces challenges managers face in creating a respectful work environment; explains the M.E.E.T. communication model.
#131 ID:373Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect Closed CaptionedM.E.E.T.: Breaking New Ground™ - Program Conclusion/M.E.E.T. Model Review
A concise review of the M.E.E.T. model.
#132 ID:1260Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Respect, Unconscious / Hidden Bias, Micro-Inequities/Micro-Aggressions Closed CaptionedCase Study – Why Diversity, Why Now? (Managers)
This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.
#133 ID:1448Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Management, Inclusion & Equity, Team Builder, Discussion Trigger, Training SupportJust an Expression
Dealing with disrespectful comments by coworkers
#134 ID:655Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, RespectReligion at Work
How to address prayer in the workplace
#135 ID:657Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, RespectThe Company Outing
Being respectful of religious diversity
#136 ID:642Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, RespectThe Little People
When a leader uses demeaning language
#137 ID:660Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, RespectWords
Stereotyping / Why words matter in the workplace
#138 ID:641Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, RespectArticle: Generations Apart
A fun and interesting article of Gen X and Gen Y employees - from the perspective of a Baby Boomer. Honest thoughts and interesting stereotypes are discussed. Will some generation-based attributes still annoy us? Sure they will. Can we work through those problems? We can if we choose to do so.
#139 ID:1509Topic: Generational Challenges Learning Path: Diversity, Equity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion & Equity, RespectKey Concept: EEO Review
Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.
#140 ID:1442Topic: Compliance Learning Paths: Diversity, Equity, Inclusion & Respect, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Discussion Trigger, Training Support, Discrimination