Search Video Library for: Diversity, Equity, Inclusion & Belonging, Inclusion / Equity / Belonging

Bias Crossword Puzzle

Bias Crossword Puzzle

A fun activity to quickly introduce and work through key diversity terms regularly associated with bias.

Topic: Micro-Inequities/Micro-Aggressions Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias
Bias Quotes - Mix and Match Activity

Bias Quotes - Mix and Match Activity

This activity is designed to help participants re-think their assumptions about others based on what they see (or read). Participants review quotes attributed to famous people on topics that are not how people often think about them.

Topic: Change Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias
Building Cultural Competency Action Plan

Building Cultural Competency Action Plan

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Personal Improvement, Retention Aid, Training Support
Caring for Transgender Patients

Caring for Transgender Patients

Creating a welcoming and supportive healthcare environment for all LGBT patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care. This tip sheet gives you quick information and resources when providing care to members of the LGBT community.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare Other Topics: Gender Identity, Inclusion / Equity / Belonging, Respect / Respectfulness
Cultural Competence Crossword Puzzle

Cultural Competence Crossword Puzzle

A fun way to present and learn key cultural competency terms and definitions.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Training Support
Diversity & Inclusion Integration Model

Diversity & Inclusion Integration Model

When launching new products, a typical adoption curve has three stages: early adopters, mainstream/majority adopters and the late adopters. This same adoption curve model can also be applied to the four stages of diversity and inclusion (D&I) integration. Each D&I stage has: • the early adopters • a steep rise as the majority engages • a plateau with the 'late adopters

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness, Retention Aid, Training Support
Diversity & Inclusion Word Search

Diversity & Inclusion Word Search

A fun way to present and learn key diversity and inclusion (D&I) terms and definitions.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Energizer, Inclusion / Equity / Belonging, Team Builder or Retention Aid, Training Support
Diversity Awareness Worksheet

Diversity Awareness Worksheet

The worksheet has a series of questions and columns representing dimensions of diversity. Participants mark the most appropriate category for each question; then they are asked questions about their selections.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Assessment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support, Unconscious / Hidden Bias
First Impressions Activity

First Impressions Activity

This activity is designed to spark a discussion about the biases and assumptions people have towards others based upon different characteristics and aspects of who they are. These real-life examples focus on different aspects of bias.

Topic: Respect / Respectfulness Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Training Activities, Unconscious / Hidden Bias
Generations Crossword Puzzle

Generations Crossword Puzzle

Highlight concepts associated with a multi-generational workforce.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness
Generations Word Search

Generations Word Search

Highlight words and concepts that promote generational diversity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness
Overcoming Bias Activity

Overcoming Bias Activity

This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Team Builder
Reflecting on Identity and Diversity

Reflecting on Identity and Diversity

Respect for, and responsiveness to, individual differences are critical to developing and maintaining effective relationships in the workplace. This activity helps participants reflect on those factors that have shaped their personal identity (reinforcing the M.E.E.T. Model).

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support
Similarities

Similarities

Diversity includes such factors as age, race, ethnic heritage, gender, sexual orientation, work experience, first language, income, family status, military experience, religion and many other unique characteristics. Inclusion is the willingness to go below the surface to connect and discover value through our similarities and differences. The goal of this training activity is to find others who share similar characteristics.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Energizer or Team Builder, Inclusion / Equity / Belonging, Retention Aid, Training Ideas, Training Support
Tips for Working with Every Generation

Tips for Working with Every Generation

Want a quick summary of proven tips for working effectively with ANY generation? This is the handout for you! Everyone wants to be treated with respect—and recognize that respect might look and feel different, based on differing experiences and perspectives.

Topic: Communication Learning Path: Diversity, Equity, Inclusion & Belonging Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Generational Challenges, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness, Retention Aid, Training Support
Discussion Card - Multigenerational Teams

Discussion Card - Multigenerational Teams

This fun, information-packed card provides a working across generations model (A.G.E.S. @ W.O.R.K.) and questions to address common generational-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

Topic: Generational Challenges Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid, Training Support
Discussion Card: Multicultural Customer Service

Discussion Card: Multicultural Customer Service

Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Customer Service Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Multicultural Sales

Discussion Card: Multicultural Sales

Are you spending the time it takes to really understand what your customer wants/needs? These easy-to-use cards provide a simple model (S.E.L.L.I.N.G.) along with thought-provoking questions on better understanding multicultural sales opportunities. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Sales & Service Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness
Discussion Card: Recruiting Sources

Discussion Card: Recruiting Sources

Finding and recruiting diverse talent takes time, creativity and patience - but the work is worth it! These easy-to-use cards provide a simple model (S.O.U.R.C.E.) along with thought-provoking questions on sources for recruiting and hiring with diversity in mind. These cards are great for a quick training reminder, reinforcement or as a conversation starter.

Topic: Hiring & Recruiting Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Diversity Dynamics, Hiring & Recruiting, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management
Discussion Card: Respecting LGBTQ Coworkers

Discussion Card: Respecting LGBTQ Coworkers

A simple and to-the-point reminder card that provides a model (R.A.I.N.B.O.W.) for respecting LGBTQ co-workers, being an ally - as well as providing questions to get conversations started. These cards are great for a quick training reminder or conversation starter.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Gender Identity, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Professionalism, Respect / Respectfulness, Team Builder, Training Support