Search TAG® Library (31 Assets Found)

Results for Language: Chinese (Mandarin)

A.C.T. with Integrity™: Real Situations for Discussion

Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? Equip employees to make the right choices in tough ethical situations.

L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance

Help managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Using the L.E.A.D. model your managers, directors, supervisors and team leaders will develop the skills needed to foster, influence and sustain a culture of ethics and compliance.

I'm Not Going to Use Them

A quick look into accepting and giving gifts. In this scenario, a business associate/vendor offers tickets to an event as a "thank you."

#2 ID:26 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
A Little Extra Cash

Recognizing and handling a conflict of interest.

#3 ID:30 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
Everybody Does It

Unauthorized use of intellectual property; copying work-related software for home use.

#4 ID:37 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
Johnny the Bagger: A True Story of Customer Service™

Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.

#5 ID:140 Topic: Customer Service Learning Path: Personal Performance Type: Complete Programs Industry Settings: Office & General, Retail Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Onboarding Closed Captioned

Spreading false information about a competitor to gain an advantage.

Providing accurate information even if asked to stretch the truth

#7 ID:34 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned

Destroying documents contrary to the organization's document retention policy.

Obtaining (and possibly using) insider information.

#9 ID:28 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

Allowing personal feelings about ethnicity to interfere with hiring decisions

#10 ID:31 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned

Handling reports of violations (confidential information).

#11 ID:33 Topic: Ethics Learning Path: Personal Performance Type: Video Vignettes Industry Setting: Office & General Other Topics: Compliance, Leadership, Professionalism Closed Captioned

Firing a high-performing employee for a policy violation

#12 ID:150 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned

Explains how to refocus attention and energy on desirable behavior

#13 ID:387 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned

How using positive redirection with a coworker improves relationships and performance

How using positive redirection with a team member improves relationships and productivity

#15 ID:389 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned

How a supervisor uses positive redirection to correct a mistake and meet customer needs

#16 ID:390 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism

Review of the power of positive relationships

Balancing the need to have speedy production while assuring quality control

#18 ID:35 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned

Unauthorized use of computers; influencing peers to gamble online on work time

#19 ID:36 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Industry Setting: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned

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