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A Real Team Player. Not!
When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.
Accentuate the Positive
How encouraging and reinforcing positive behavior will improve performance and build positive relationships.
All That Cash
An action that violates a person’s moral code may not cause someone to be fired, fined or jailed, but such actions are nevertheless wrong. Doing the wrong thing can erode trust, damage relationships and harm others.
Being Accountable and Flexible
How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.
Build Trust
Building positive relationships by building trust.
Change Is Not in My Vocabulary (Healthcare)
When you're dealing with someone who has the flexibility of a fence post, we're talking about deep-rooted feelings. And sometimes, the most we can do is offer a new perspective. You know, give them something to think about and then hope for the best.
Change Is Not in My Vocabulary...
Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.
Clarify Change (Resolution)
Using clarification techniques to feel comfortable with a change in process. A good example for personal evaluation.
Commit to Change (Dramatic)
Dealing with the changes related to relocation; the importance of making a commitment to change.
Commit to Change (Situation Set-up)
This situation discusses the importance of gaining commitment for a change.
Common ADA Question About Determining Qualifications
Answers the question,"Do you have to put a disabled candidate at the top of the hiring list even if they are not qualified for the job?"
Common ADA Question About Performance Issues
Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"
Common ADA Question About Reasonable Accommodation
Answers the question,"What constitutes a 'reasonable accommodation' for someone who is covered under the ADA?"
Common ADA Questions (Hiring)
Answers the question,"Do you have to hire someone just because he or she has a covered disability, even if they cannot perform an essential function of the job?"
Common ADA Questions About Hiring
Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.
Communicate About Change (Resolution)
The importance of effective communication when dealing with change. This video shows the resolution of the situation.
Communication - Outline Intent
How to best prepare to communicate effectively with others.
Dealing With a Difference of Opinion (from Fearless Facilitation! How to Lead Effective Meetings™)
Differences of opinion, if not managed effectively, sometimes cause participants to behave in less than desirable ways. Whatever the causes of disruptive behaviors, they need to be managed or your meeting will spin out of control.
Dealing with Workplace Dating (from Legal Briefs™)
Workplace dating can be a tough topic to tackle... especially if it happens between managers and direct reports. Get in front of the situation by understanding the issues and how your harassment and discrimination policy guides your steps.
Did You Hear About...?
How many times have you found out something about somebody you work with and - you don't mean to – but you start treating the person differently. Believe it or not, that could end up being a bad thing. Gossip in the workplace usually ends up bad...for everyone.