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Results for Suggested Industry Usage: Government

The Oh Series™ Everyday Ethics: Divide and Conquer

The Oh Series™ Everyday Ethics: Divide and Conquer

Dividing up a sales territory to keep a competitor out of the bidding process is an example of an illegal bidding practice known as market division. This practice usually results in higher bid prices - hurting competition and consumers.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discussion Trigger, Onboarding Closed Captioned
The Oh Series™ Everyday Ethics: It's Expected

The Oh Series™ Everyday Ethics: It's Expected

While bribery may be more commonly accepted in some countries, people who work for U.S. companies and organizations are expected to adhere to U.S. anti-bribery laws regardless of the country in which they’re doing business.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discussion Trigger, Onboarding Closed Captioned
The Oh Series™ Everyday Ethics: Presentation Help

The Oh Series™ Everyday Ethics: Presentation Help

Sometimes people want to include us in an action that doesn’t appear to violate their moral code, but it is one that we know violates our own. Or, it is an action that is against one of our company’s policies. Maybe it’s even illegal.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discussion Trigger, Culture Commitment, Onboarding Closed Captioned
The Oh Series™ Everyday Ethics: Taking Turns

The Oh Series™ Everyday Ethics: Taking Turns

We’ve all been there…when someone else acts as if violating an ethical standard or even breaking the law is just a common, everyday thing…no big deal. This is an attempt to normalize an action that is really wrong and abnormal.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discussion Trigger, Culture Commitment, Onboarding Closed Captioned
The “Whatever” Co-Worker…

The “Whatever” Co-Worker…

Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
Those People

Those People

Being frustrated from time to time with a coworker is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, that’s unprofessional. It's disrespectful. And, it may often be prohibited by policy.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Diversity Dynamics, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect Closed Captioned
We Don't Want Him On Our Team...

We Don't Want Him On Our Team...

From a legal perspective, singling anyone out for isolation, gossip, ridicule - or worse yet – actually sabotaging their ability to do their job - can easily lead to an accusation of discriminatory harassment.

Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism, Abusive Conduct Closed Captioned
Whale Done! Response and the Four Steps Defined

Whale Done! Response and the Four Steps Defined

Introduces the importance of 'catching' people doing things right as a way of building positive relationships and motivating employees.

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
Whale Done! To a Manager

Whale Done! To a Manager

How using specific language to describe a job well done encourages management performance.

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
Whale Done! To a Work Team

Whale Done! To a Work Team

Explains the positive impact a Whale Done! approach has on a work team.

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
Whale Done! To an Individual

Whale Done! To an Individual

Using the Whale Done! approach to encourage an employee to take initiative with a new process.

Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
You Guys Just Figure It Out

You Guys Just Figure It Out

Digitally Remastered! One of the biggest challenges we face is finding the time to deal with multiple and competing priorities, right? But, when it comes to maintaining a culture of integrity, our first priority as a manager has to be making sure all our employees always feel comfortable coming to us with concerns; and when they do, making the time to listen and address those concerns appropriately.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect Closed Captioned
You're Not a Team Player!

You're Not a Team Player!

Retaliating by giving a poor performance review.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Management, Professionalism Closed Captioned
An Ally Is...™

An Ally Is...™

An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.

Topic: Gender Identity Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Respect, Learning Reinforcement, Active Bystander / Ally
Attitude Is...™

Attitude Is...™

A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Topic: Change Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Collaboration, Learning Reinforcement
Harassment & Discrimination Is...™

Harassment & Discrimination Is...™

By now, you probably know what sexual harassment is. But there's more to harassment than you may think. What starts as harassment can become discrimination, too. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Discrimination, Learning Reinforcement
Harassment & Discrimination: The Bottom Line

Harassment & Discrimination: The Bottom Line

Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.

Topic: Discrimination Learning Path: Ethics & Compliance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism, Learning Reinforcement
Discussion Card: Leadership

Discussion Card: Leadership

Are you leveraging the true power of leadership within you team? With your employees? Being a good leader isn't rocket science, but it takes skill... and patience... and practice. These easy-to-use cards provide a simple model (L.E.A.D.E.R.) along with thought-provoking questions on better understanding what it takes to truly lead. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Leading Learning Path: Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Teamwork, Communication & Influencing, Learning Reinforcement
Discussion Card: Multicultural Customer Service

Discussion Card: Multicultural Customer Service

Are assumptions about a customer based on language, accent and culture impacting communication and customer service? These easy-to-use cards provide a simple model (C.U.S.T.O.M.E.R.) along with thought-provoking questions on serving multicultural customers. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Topic: Customer Service Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Respect
Info Brief: LGBTQ+ Terminology & Information

Info Brief: LGBTQ+ Terminology & Information

When it comes to encouraging diversity in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping. Using correct terms is an important first step in creating a respectful workplace.

Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Training Reinforcers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect
Info Brief: Religious Terminlogy & Information

Info Brief: Religious Terminlogy & Information

When it comes to religion, the words you use are important and play an integral part of conversation with fellow colleagues. To ensure teamwork and communication in the workplace run as smoothly as possible, using the correct words and terms is very important.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Training Reinforcers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Respect
Conflict 101™ - Conflict Strategy Overview

Conflict 101™ - Conflict Strategy Overview

Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Introduction to the FMLA (Family Medical Leave Act)

Introduction to the FMLA (Family Medical Leave Act)

The intent of the FMLA is basically to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. But, trying to decipher the in's and out's of the law can be a challenge. This short video provides a quick introduction.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
Legal Briefs™ Discipline & Termination - Program Introduction

Legal Briefs™ Discipline & Termination - Program Introduction

Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Recruiting & Hiring: Program Introduction

Legal Briefs™ Recruiting & Hiring: Program Introduction

This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.

Topic: Hiring & Recruiting Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Closed Captioned
Legal Briefs™ Substance Abuse - Program Introduction

Legal Briefs™ Substance Abuse - Program Introduction

Introduction to five aspects for dealing with substance abuse in the workplace and actions to keep the workplace drug-free.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Employee Wellness Closed Captioned
Legal Briefs™ Workplace Privacy - Program Introduction

Legal Briefs™ Workplace Privacy - Program Introduction

How an organization establishes, documents, communicates and enforces employment policies can impact workplace privacy.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Legal Briefs™ Workplace Violence: Program Introduction

Legal Briefs™ Workplace Violence: Program Introduction

Preventing workplace violence begins with manager awareness.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Workplace Violence Prevention Closed Captioned
Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)

Explanation of the M.E.E.T. communication model as a tool for addressing unacceptable behavior and conflict in the workplace.

Topic: Conflict Resolution Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Leadership Closed Captioned
Let's T.A.L.K.™ - Program Opening/T.A.L.K. Model Explained

Let's T.A.L.K.™ - Program Opening/T.A.L.K. Model Explained

Explanation of the T.A.L.K. communication model for handling performance appraisal discussions. Great primer for managers needing help with key communication interactions.

Topic: Management Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Life is a Series of Presentation - Introduction

Life is a Series of Presentation - Introduction

Introduces the concept that life is a series of presentations.

Topic: Communication Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
Mentoring 101™ - The Basics: Program Introduction

Mentoring 101™ - The Basics: Program Introduction

Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.

Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
Ready. Set. CHANGE! - Opening

Ready. Set. CHANGE! - Opening

An introduction on adapting to a restructure change within the workplace.

Topic: Change Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
Sexual Harassment in the Workplace (Managers): Program Introduction

Sexual Harassment in the Workplace (Managers): Program Introduction

Sexual Harassment in the Workplace: It’s Not Enough To Know Better is a video-based training program designed to help your employees recognize, prevent and report any behaviors or actions that could be considered sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism Closed Captioned
Sexual Harassment: It Can Happen Here - Program Opening

Sexual Harassment: It Can Happen Here - Program Opening

Outlines and reinforces personal responsibilities for recognizing and preventing sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
The Extraordinary Leader - Program Opening/Perspectives

The Extraordinary Leader - Program Opening/Perspectives

Real people expressing concerns and insight into what it takes to become a leader

Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
The Oh Series™ Everyday Ethics: Program Introduction

The Oh Series™ Everyday Ethics: Program Introduction

Ethical decisions creep up on us... sometimes daily. Using this program, you’ll not only be aware of and be able to recognize ‘sticky’ situations that can cause problems; you’ll be better prepared to do the right thing.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism, Communication & Influencing, Onboarding Closed Captioned
The Three Dimensional Interview - Program Introduction

The Three Dimensional Interview - Program Introduction

Provides insight and introduces pertinent concepts on interviewing technique.

Topic: Interviewing Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Leadership, Professionalism, Hiring & Recruiting Closed Captioned
Whale Done! - Program Introduction with Ken Blanchard

Whale Done! - Program Introduction with Ken Blanchard

Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships.

Topic: Leadership Learning Path: Leadership Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
WorkSmarts - Program Introduction

WorkSmarts - Program Introduction

Introduction of four strategies for being work smart.

Topic: Professionalism Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Collaboration, Problem Resolution Closed Captioned
Conflict 101™ - The Bottom Line

Conflict 101™ - The Bottom Line

There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
Discipline & Termination: Three Actions for Keeping It Legal

Discipline & Termination: Three Actions for Keeping It Legal

A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
FMLA - Benefits of the Family Medical Leave Act

FMLA - Benefits of the Family Medical Leave Act

It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
It's Our Job to Prevent Unacceptable Workplace Behavior

It's Our Job to Prevent Unacceptable Workplace Behavior

Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.

Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Leadership, Discrimination Closed Captioned
It's Still Not Just About Sex Anymore™ - Program Summary

It's Still Not Just About Sex Anymore™ - Program Summary

It's still not just about sex anymore. And you know what? It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Sexual Harassment, Discrimination Closed Captioned
Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court
Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
Life IS a Series of Presentations (P.O.I.N.T. Model Review)

Life IS a Series of Presentations (P.O.I.N.T. Model Review)

Summarizes how to effectively inform, inspire and influence others by using the P.O.I.N.T. Communication Model.

Topic: Communication Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned
Preventing Retaliation - It's Up to Us!

Preventing Retaliation - It's Up to Us!

Review of key actions managers can take to prevent retaliation in the workplace.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Harassment Prevention, Management, Professionalism Closed Captioned
Retaliation - An Overview for Employees

Retaliation - An Overview for Employees

Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism Closed Captioned
Retaliation - An Overview for Managers

Retaliation - An Overview for Managers

Salient facts that help reinforce the business case for preventing retaliation.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Management, Professionalism Closed Captioned
Sexual Harassment: It Can Happen Here - Program Summary

Sexual Harassment: It Can Happen Here - Program Summary

Reviews the point that preventing sexual harassment is everyone's responsibility.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Professionalism Closed Captioned
Sexual Harassment? You Decide - Program Summary

Sexual Harassment? You Decide - Program Summary

Reviews key points on the importance of preventing sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
The Extraordinary Leader - You Can Make An Extraordinary Difference

The Extraordinary Leader - You Can Make An Extraordinary Difference

Review of the keys to becoming an extraordinary leader and why it is important.

Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
The Oh Series™ Everyday Ethics: What's the Bottom Line?

The Oh Series™ Everyday Ethics: What's the Bottom Line?

We’re all faced with difficult and challenging situations. As we saw, it’s not always easy doing the right thing. And that’s why we need to do our best in making RIGHT decisions.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discussion Trigger, Communication & Influencing Closed Captioned
Three Actions to Promote a Drug-Free Workplace

Three Actions to Promote a Drug-Free Workplace

Review of the main actions which promote a drug-free workplace.

Topic: Substance Abuse Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Employee Wellness Closed Captioned
Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior

Review of M.E.E.T. communication model and how to stay compliant when dealing with unacceptable workplace behavior.

Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Leadership Closed Captioned
Whale Done! - Program Summary (Building Relationships)

Whale Done! - Program Summary (Building Relationships)

Review of Whale Done! approach; building relationships to get positive results.

Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
WorkSmarts - Program Summary

WorkSmarts - Program Summary

A good review of the strategies for working smart.

Topic: Professionalism Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
Case Study & Branching Exercise: Highly Critical (Manager)

Case Study & Branching Exercise: Highly Critical (Manager)

You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.

Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Learning Reinforcement, Emotional Intelligence
Case Study & Branching Exercise: Overwhelmed! (Manager)

Case Study & Branching Exercise: Overwhelmed! (Manager)

You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.

Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Leading, Personal Improvement
Article: Mortgaging the Future

Article: Mortgaging the Future

Goals are mostly a good thing, but what happens when personal or corporate goals mortgage the future for short-term gain? At what point do we recognize the folly and re-think our strategy?

Topic: Change Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Discussion Trigger, Goals and Goal Setting
Article: Pay Attention

Article: Pay Attention

It is in our present moments, that we truly live. Each time we catch a pleasant scent or feel a cool spring breeze we are brought to the immediate. This gives us a chance to notice and appreciate that which surrounds us.

Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Training Support, Reducing Stress (Work & Life)
Article: Productive Workload Management

Article: Productive Workload Management

It seems donkeys, though beasts of burden, have limits. Load one to excess, and it will be hard pressed to do your bidding. People who work for us are no different. Some can juggle hats, plates, balls, and flaming torches simultaneously. Even the most talented will drop it all if we add too much to the mix.

Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Discussion Trigger, Employee Resiliency
Article: Supporting Consistent Ethics and Values in the Workplace

Article: Supporting Consistent Ethics and Values in the Workplace

As business leaders, what do we truly value? Integrity? Innovation? Delighting our customers? Being an employer of choice? Or are some of these just platitudes that make our annual reports look pristine? Does our aversion to ideas advocating radical change suggest we are really a conservative company, even though our words tell everyone we value risk taking?

Topic: Ethics & Integrity Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Training Support
Most Common Questions for Managers Regarding the FMLA

Most Common Questions for Managers Regarding the FMLA

This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Training Support
Being F.A.I.R. - Globe Stress Balls (10-pk)

Being F.A.I.R. - Globe Stress Balls (10-pk)

These Foam Balls are great reminders of how to to "be F.A.I.R." (Feedback, Assistance, Inclusion, Respect)." They are great takeaways for anyone participating in the Being F.A.I.R. training session.

Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Respect
Whale Done! Lapel Pins (10 pack)

Whale Done! Lapel Pins (10 pack)

Great as a training take away or reinforcement of the Whale Done! This 1-inch Whale Done! lapel pin is hand-crafted in brass, filled with the authentic black and white colors of the killer whale, and finished with our Whale Done! logo in gold. Packaged in sets of 10 lapel pins.

Topic: Leadership Learning Path: Leadership Type: Tools & Take Aways Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
A.C.T. with Integrity™ Self Study Program

A.C.T. with Integrity™ Self Study Program

Equip employees to make the right choices in tough ethical situations using this self-study video program. Users will see the A.C.T. with Integrity video in a whole new format - a self-study program! This program pauses during sections of the video to allow users to reflect on the topic and answer questions.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism
Sexual Harassment Prevention (Self-Study Program)

Sexual Harassment Prevention (Self-Study Program)

Help meet your annual refresher sexual harassment-prevention training requirements with this new self-study program.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Seat Time: 45 Minutes
Sexual Harassment: It Can Happen Here™ (Self Study Program)

Sexual Harassment: It Can Happen Here™ (Self Study Program)

Users will see the Sexual Harassment: It Can Happen Here video in a whole new format - a self-study program! This program pauses during sections of the video to allow users to reflect on the topic and answer questions. Provide the understanding and skills necessary to create and maintain a respectful workplace using this self-study video program.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Self-Study Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism
SMART-START™ Change: Responding Better Together

SMART-START™ Change: Responding Better Together

Looking for a smart way to launch a meeting? Start to build a culture? Using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about organizational change in the workplace while maintaining a productive and respectful culture.

Topic: Change Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Leadership, Professionalism
SMART-START™ Coaching: It Takes Work!

SMART-START™ Coaching: It Takes Work!

This brief, high-impact video uses inspirational quotes and thought-provoking statements, wrapped around music, visual images and graphics to enlighten your audience about coaching others.

Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Interpersonal Skills, Management, Sales & Service, Professionalism
SMART-START™ Conflict: Resolving Conflict

SMART-START™ Conflict: Resolving Conflict

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about conflict resolution.

Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism
SMART-START™ Customer Service: Think Like a Customer

SMART-START™ Customer Service: Think Like a Customer

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.

Topic: Customer Service Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism
SMART-START™ Employment Law: The Manager and The Law

SMART-START™ Employment Law: The Manager and The Law

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about workplace legal issues.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Ethics & Integrity, Harassment Prevention, Management
SMART-START™ Harassment & Discrimination: It's More Than You May Think

SMART-START™ Harassment & Discrimination: It's More Than You May Think

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Discrimination
SMART-START™ Integrity: The Way We Do Business

SMART-START™ Integrity: The Way We Do Business

Looking for a smart way to kick off a training session? Launch a meeting? Start to build a culture? In just four minutes, using music, animated text and graphics, this thought-provoking video will instruct, inspire and definitely stimulate discussion about promoting ethical conduct and compliance in the workplace.

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Leadership, Management, Professionalism, Discussion Trigger
SMART-START™ New Supervisor: So, Now You're the Boss

SMART-START™ New Supervisor: So, Now You're the Boss

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion for new managers and supervisors.

Topic: Leadership Learning Path: Leadership Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership
SMART-START™ Performance Appraisal: What It's Really All About

SMART-START™ Performance Appraisal: What It's Really All About

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the importance of performance appraisals.

Topic: Assessing Performance Learning Paths: Leadership, Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership
SMART-START™ Presentations: What IS a Presentation?

SMART-START™ Presentations: What IS a Presentation?

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about communicating with impact.

Topic: Communication Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Leadership, Management, Professionalism
SMART-START™ Problem Solving: What's Your Problem?

SMART-START™ Problem Solving: What's Your Problem?

A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about solving problems with one another.

Topic: Interpersonal Skills Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism
SMART-START™ Retaliation: The Retaliation-Free Workplace

SMART-START™ Retaliation: The Retaliation-Free Workplace

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about preventing retaliation in the workplace and maintaining a culture of compliance.

Topic: Retaliation / Reprisal Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics & Integrity, Harassment Prevention, Management
SMART-START™ Sexual Harassment: It's Everyone's Responsibility

SMART-START™ Sexual Harassment: It's Everyone's Responsibility

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management
SMART-START™ Taking Care of Your Own Future

SMART-START™ Taking Care of Your Own Future

Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about what it takes to get your career on track and rolling – a common sense approach to understanding the important things to remember in the workplace.

Topic: Professionalism Learning Path: Personal Performance Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Motivation, Interpersonal Skills, Leadership
SMART-START™ What Is Diversity?

SMART-START™ What Is Diversity?

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about the many types of diversity we encounter every day.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Meeting Openers Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Interpersonal Skills, Leadership, Management, Professionalism

Avoiding the Scam! Understanding Your Role in Cybersecurity™

Cybersecurity is serious business. Millions of dollars are lost each day to cyber crime. Sometimes you hear about it in the news… most of the time you don’t. The four dramatic situations (and information) presented in Avoiding the Scam! tackle the most common gap companies often face in the war against cyber-attacks... the human factor.

Topic: Cybersecurity Learning Paths: Ethics & Compliance, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Workplace Safety & Awareness, Learning Reinforcement Closed Captioned

A.C.T. with Integrity™: Real Situations for Discussion

JUST RELEASED! Your organization probably operates at a fast pace—which means real choices have to be made quickly by employees, team members, managers and others... every day. And every time they make a choice, they hold the future well-being of your organization in their hands. A.C.T. with Integrity™ is a proven tool and model for helping people learn how to “do the right thing, for the right reasons, in the right way.”

Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Onboarding Closed Captioned

Peer Today, Boss Tomorrow™: Action Steps for Success

JUST RELEASED! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.

Topic: Leading Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, New Supervisor Closed Captioned

Being F.A.I.R.™ Understanding The Power of Cultural Competence

An impactful diversity awareness program designed to help employees understand what diversity really is and when it matters most in the workplace. This program introduces the F.A.I.R.™ Approach as a practical way to improve an organization’s cultural competency. The approach can be used as a tool to build more positive, productive relationships at work that will help employees make better decisions that impact the overall productivity of the organization.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Respect, Cultural Competency & Sensitivity Closed Captioned

Discussion Card: Being F.A.I.R.™ The Power of Cultural Competence

A colorful and insightful reminder card that provides a simple model (F.A.I.R.) for understanding the importance of building and using cultural competency in our every day interactions. These cards can be printed and distributed for a quick reminder (post-training), performance management (just-in-time reinforcement) or a powerful conversation starter.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion & Equity, Respect, Discussion Trigger, Cultural Competency & Sensitivity

Managing Essentials™ Doesn't Interact Well With Others

You have an employee who doesn’t interact well with other people. If this is important in the person’s job, you need to address it... effectively and thoroughly. How do you do that? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Topic: Management Learning Paths: Ethics & Compliance, Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Leading, Problem Resolution Closed Captioned

ENOUGH!™ The Consequences of Sexual Harassment

ENOUGH!™ is a completely new approach to sexual harassment training. This video program is strategically designed in two-parts to deeply engage each learner, creating empathy – with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. ENOUGH! uses a dramatic story line and character interviews to help participants become more aware of the consequences due to the issues surrounding sexual harassment and to help them identify what they should do if they experience or witness sexual harassment.

Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment Prevention, Professionalism, Abusive Conduct Closed Captioned

Diversity Is...™

Struggling with the concept of diversity? In short, diversity is all around us. It just is! This thought-provoking, short video uses impactful imagery and music to raise awareness and reinforce the concept (and power) of diversity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion & Equity, Discussion Trigger, Generational Challenges, Learning Reinforcement, Gender Equity

Diversity 101™ Seriously, At Work?

Gender and gender identity continue to present significant challenges due to strongly held traditions, beliefs and values. We need to be sure to watch out for double standards - such as, norms or “rules” applied to some groups and not to others.

Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

Diversity 101™ Don't Know What You Got

Biases are real and we all have ‘em. Our biases describe both positive and negative mindsets towards individuals and groups. There a lot to such a little word. Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or group they belong to.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity, Respect Closed Captioned

Diversity 101™ The "PC" Police are Here

We’ve probably all heard expressions that seem harmless. But the truth is their effects can be very destructive. And when we have to let a co-worker - maybe someone we've worked with for years - know that he or she has said something that's causing a lot of friction - it can be a real challenge because it's easy to fall into sarcasm.

Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

The 3-OUT Approach to Workplace Safety

Being prepared begins with…accepting the reality that today’s world demands us to be ready for the unexpected. AND… changing the way YOU see your environment. This module covers the principles & techniques of the “3-OUT” model (GET OUT | LOCK OUT | TAKE OUT) and how you can be prepared for potential violence in your workplace.

Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Workplace Safety & Awareness, Emergencies & Evacuation, Armed Intruder / Active Shooter Closed Captioned

Diversity 101™ Merge Ahead

Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.

Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Diversity Dynamics, Interpersonal Skills, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

Diversity 101™ That Wasn't Funny

Sometimes we may think it is okay to tell jokes about our own group or about other groups when we think no one will be offended. The problem is some jokes may cross the line between what’s okay and what may be a violation of a policy or work rule. Even if you are on a break...

Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Professionalism, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned

Diversity 101™ What Did She Say?

One of the things bilingual employees often wrestle with is when is it okay to speak another language with people who share it when we’re around people who don’t. The key is to be as inclusive as possible.

Topic: Inclusion & Equity Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Diversity Dynamics, Inclusion & Equity, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned