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That Was the Most Bizarre Meeting! (from The Future of Work™)
Ageism has to do with people being discounted because of their age… being seen as too young or too old. Treating people differently in employment based on things like age can be unlawful. Bias based on age is a reality. Examples of age-related bias are coded comments such as someone is “set in their ways,” or “you can’t teach an old dog new tricks.” Being passed over for opportunity - assumptions such as older workers don’t understand technology and that younger workers are immature - are all examples of bias at work.
Video Vignettes Diversity, Equity, Inclusion & Belonging, Personal Performance Generational Challenges, Communication, Diversity Dynamics, Micro-Inequities/Micro-Aggressions
What Did I Say? (from The Future of Work™)
During a team meeting, you had an employee or staff member who uses a disrespectful word without realizing it. What do you do? Shaming and blaming can get in the way of our learning... and our relationships. That means we need to know how to recognize, respond, and recover when something we say, hear or observe is offensive or has a harmful impact on others. That’s what inclusion in action means… taking intentional actions to stay connected and support belonging.
Video Vignettes Diversity, Equity, Inclusion & Belonging, Leadership Diversity Dynamics, Communication, Generational Challenges, Inclusion / Equity / Belonging, Effective Leadership, Professionalism
When the Boss Calls a Meeting… (from The Future of Work™)
When generational communication differences cause misunderstandings about things like work requirements and work/life balance, what do you do? Our generational differences do influence our views about authority, and hierarchy. They also impact the things we say and how we say them. Many organizations have inherited traditional structures and practices that are rooted in militaristic approaches popular in the past. Using the M.E.E.T.® model is like having a coach helping us through the process. That way we create shared understanding, new agreements, and clear expectations.
Video Vignettes Diversity, Equity, Inclusion & Belonging, Leadership Generational Challenges, Diversity Dynamics, Interpersonal Skills, Effective Leadership
Discussion Card: Be S.A.F.E. (Not Sorry)
Preventing workplace violence before it can impact an organization is paramount. S.A.F.E. is an easy-to-implement approach to address potential workplace violence threats. These easy-to-use cards provide a simple model (S.A.F.E.) along with simple reminders to effectively tackle tough workplace issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.
Discussion Cards Ethics & Compliance Workplace Violence Prevention, Workplace Safety & Awareness
TrainingBytes® Go Home, Foreigner!
SOLLAH EXCLUSIVE!
When we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal. Actions and even conversations about a co-worker based on their national origin or ethnicity is a violation of policy and can lead to legal issues if not stopped. Yes, we all have a right to think what we want to think. But… it's critical that we refrain from expressing those kinds of views - publicly or privately – by words or actions, in the workplace.
TrainingBytes® Ethics & Compliance, Diversity, Equity, Inclusion & Belonging Harassment Prevention, Compliance, Discrimination, Inclusion / Equity / Belonging, Management
Ask for Contrary Evidence (from More Than a Gut Feeling™ IV)
SOLLAH EXCLUSIVE!
One of the steps in the behavior-based interview process, asking for contrary evidence is essential in getting your interview questions answered... effectively. This video provides some tips on the importance of asking the right questions to get the most accurate information from interviewees.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Implementing Behavior-Based Interviewing (from More Than a Gut Feeling™ IV)
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Behavior-based interviewing is a powerful tool for interviewing and hiring the best people for the job. This video gives a quick overview of how to implement/use the behavior-based process within an organization.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Control the Interview (from More Than a Gut Feeling™ IV)
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One of the steps in the behavior-based interview process, controlling the interview is essential in getting your interview questions answered... effectively. This video provides some tips on the importance of controlling the interview.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Reviewing the Process (from More Than a Gut Feeling™ IV)
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After learning about the importance of behavior-based interviewing, this video reviews the essential components of the process for effective interviewing and hiring.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Meet Kim Foo...
SOLLAH EXCLUSIVE!
Sometimes we don’t realize that our comments or jokes are a form of ridicule and disrespect when they play off stereotypes. These kinds of jokes often offend people in the workplace or make them feel excluded. Managers need to help employees see the impact of their behavior on working relationships (and the workplace in general).
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Cultural Competency & Sensitivity, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness, Workplace Civility
Ask Probing Questions (from More Than a Gut Feeling™ IV)
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One of the steps in the behavior-based interview process, asking probing questions is essential in getting your interview questions answered... effectively. This video provides some tips on the importance of asking the right questions to get the most accurate information from interviewees.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Preparing for the Interview (from More Than a Gut Feeling™ IV)
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When it comes to effective interviewing... preparation is essential. This video walks you through the preparation needed for conducting a behavior-based interview.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
Understanding Behavior-Based Interviewing (from More Than a Gut Feeling™ IV)
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The key to effective interviewing is having a plan.. a plan that's grounded in behavior-based interviewing principles. This video gives you an introduction to the behavior-based interviewing concept.
Video Vignettes Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management
This is My Wife, Kelly...
SOLLAH EXCLUSIVE!
You have an employee who tells you they can't believe a coworker is a lesbian. They also tell you that they can no longer work with that employee. As a manager, what do you do? Ideally, organizational policies will give you some guidance on how to address sexual orientation questions and issues - from a compliance standpoint. But beyond that, there are team morale and productivity issues that need to be addressed when and if this type of situation arises.
Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Top 20 ProgramENOUGH!™ Sexual Harassment Situations for Discussion
Most of us know that we all share a responsibility for preventing sexual harassment in the workplace. But one of the challenges we face on a day to day basis is recognizing it. It's not enough to understand the legal definition alone… we have to know what sexual harassment looks like in the real world… and its consequences on each other… and the organization.
Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Abusive Conduct / Bullying, Active Bystander / Ally, Harassment Prevention, Professionalism, Workplace Civility
Maximized Leadership™ Understanding & Beating Bias
SOLLAH EXCLUSIVE!
Bias is something we all have, and by itself, it’s neither good nor bad. It’s a conscious or unconscious judgment we make based on information we have learned from our own experiences or by what we have been taught by others. To further enhance our skills as a leader we must tackle any biases that create negative relationships or impede an inclusive workplace.
TrainingBytes® Diversity, Equity, Inclusion & Belonging, Leadership Effective Leadership, Diversity Dynamics, Inclusion / Equity / Belonging, Successfully Leading Others, Respect / Respectfulness, Unconscious / Hidden Bias
Maximized Leadership™ Helping Employees Feel They Belong
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Everyone needs and wants to feel accepted, included, heard… and be a part of something bigger than themselves. It’s a basic human need - as important to us as food… clothing… or shelter. Helping others feel like they belong is the cornerstone of inclusive leadership. Part of how we define ourselves depends on what types of groups to which we belong: family units, social groups, religious affiliations, and common interest groups such as fitness, music or hobbies. The need to feel like we belong doesn’t end when we enter our place of work.
TrainingBytes® Leadership, Personal Performance Effective Leadership, Emotional Intelligence, Inclusion / Equity / Belonging, Interpersonal Skills, Successfully Leading Others, Respect / Respectfulness, Workplace Civility
Discussion Card: Unconscious Bias
A colorful and right-to-the-point reminder card that provides a simple model (H.I.D.D.E.N.) for understanding unconscious bias as well as providing questions to address hidden bias in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.
Discussion Cards Diversity, Equity, Inclusion & Belonging, Leadership Unconscious / Hidden Bias, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Effective Leadership, Learning Reinforcement, Management, Professionalism, Respect / Respectfulness, Team Builder
My Story™ (Understanding Racial Inequity)
This powerful program helps start the difficult (but needed) conversations around recognizing the existence of racism and its impact on relationships. My Story™ provides learners with practical thought and discussion around recognizing and responding to the deep diversity and inclusion dynamics that are often grounded in racial and cultural differences.
Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discrimination, Inclusion / Equity / Belonging, Racial Equity
TrainingBytes® Microaggressions & Everyday Interactions™
Sometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day workplace interactions. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
TrainingBytes® Diversity, Equity, Inclusion & Belonging Micro-Inequities/Micro-Aggressions, Racial Equity, Unconscious / Hidden Bias