Search Video Library for: Retail & Hospitality
The Honeymooner... (a Sexual Harassment Situation for Discussion)
Sexual jokes, innuendos or graphic stories could easily cross the line from simply inappropriate and unprofessional to unlawful... in a hurry! Understanding the line when it comes to workplace jokes is key to avoiding a sexual harassment lawsuit.
Now That's a Masterpiece... (a Sexual Harassment Situation for Discussion)
What do you do when a co-worker (or employee) takes compromising pictures of fellow worker and decides to post them on social media? Are you prepared for the fallout? Understanding how this behavior could be the basis of disciplinary action and even a hostile environment sexual harassment lawsuit.
While You're Down There... (a Sexual Harassment Situation for Discussion)
When a co-worker is constantly making sexual jokes and innuendos, then the inappropriate behavior is pervasive. If not addressed, the perpetrator (and the organization) could face charges of hostile work environment sexual harassment.
Just Asking... (a Sexual Harassment Situation for Discussion)
Could you recognize how an unwelcome pursuit can become harassing behavior? What if it was a manager pursuing an employee? Inappropriate or illegal?
Social Media at its Worst... (a Sexual Harassment Situation for Discussion)
Social media is a powerful communication tool. Employees can (and do) post things that are best left unseen in the workplace. But what if co-workers begin viewing and discussing another employee's posts in the workplace? Inappropriate, unprofessional or illegal?
Being F.A.I.R.™ What is Diversity, Really?
As well know well, diversity is all about relationships. The similarities and differences that exist among employees, customers, and suppliers are what create diversity in the workplace. When we talk about diversity, one of the most important things to understand is that it's about culture. Culture is a way of living, thinking, doing being and believing. It has to do with things like dress, customs, language, and beliefs.
I Need ‘Em Shredded
To summarize, business documents (including paper files, reports emails and electronic files) need to be retained in accordance with the law and organization requirements/policies. And, if documents are destroyed improperly, it can result in serious problems for the organization and the individual. So, the bottom line is, we all have a responsibility to know and follow the organization’s policy on document retention and destruction.
Managing Essentials™ Disability Discrimination
An employee comes to you and complains that she or he has been subject to disability discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Managing Essentials™ Employee Will Not Work Extra Hours
You have an employee who won’t stay after hours or come in early when it’s needed. The job position requires some flexibility of this kind. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Managing Essentials™ Gender Discrimination
An employee comes to you and complains that they have been discriminated against because of gender. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Managing Essentials™ Lacks Necessary Job Skills
You’ve discovered an employee is not performing up to expectations due to lack of job skill. The employee insists that their work around is better. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Managing Essentials™ Needs Motivation
You have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This type of behavior could impact the entire team. This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Managing Essentials™ Perform Beyond Skill Level
You have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
I'll Take Care of It! (from Workplace Inclusion: Navigating Through Difficult Times™)
You're back at work after many months of working from home due to a health scare. Someone is sent home because of a cough. You see them back at work the very next day. Management doesn't seem concerned. But then there are rumblings and someone makes a veiled threat about taking care of it. What do you do?
Wanna Get Us All Sick? (from Workplace Inclusion: Navigating Through Difficult Times™)
Social distancing policies and standards within the workplace are essential to protecting employees from possibly getting sick. Employees most likely will continue to maintain a six-foot distance from others and otherwise observe social distancing in the workplace as work duties permit. Also, there might need to be a limit to the total number of workers in a workspace (based on square footage) and a limit to the number of people in conference rooms, workstations, etc.
I Can’t Take It Anymore! (from Workplace Inclusion: Navigating Through Difficult Times™)
Change! How many of us really like it? We all know it's part of life – part of the workplace. But with change comes stress and uncertainty. Many of us are feeling (or have felt) the impact of working remotely during the pandemic. We’ve been asked to social distance for months and we are all feeling the lack of real co-worker interaction.
It's Just Allergies! (from Workplace Inclusion: Navigating Through Difficult Times™)
Yes, coughing in the workplace might take on a whole new meaning in the 'new normal' we face. But allergies, the common cold, even the flu bug will still be found in the workplace. Using good judgement and good hygiene can help prevent the spread of workplace sickness - without discriminating against others based on what we might perceive as fact.
A.C.T. with Integrity™: Real Situations for Discussion (Original)
Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? Equip employees to make the right choices in tough ethical situations.
FOSA™ Model Introduction (from FOSA™ Documenting Discipline)
This video introduces the FOSA™ process - facts, objectives, solutions and actions. This approach is paramount to a successful progressive discipline approach to tackling tough workplace performance.
The Fight Response (from Confronting Workplace Conflict™ for Managers)
It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down. Who wants to be yelled at? It’s unfortunate, but those who hit conflict straight on like that usually don’t know a better way to get things done.