Search Video Library for: Office & General

Marcus' Dilemma

Marcus' Dilemma

Adapting to a restructure change within the workplace.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Effective Leadership, Professionalism, Selling

Nobody Will Ever Know

Nobody Will Ever Know

Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Abusive Conduct / Bullying, Compliance, Harassment Prevention, Effective Leadership, Professionalism

Overcoming Communication Issues - Hotel/Hospitality Scene

Overcoming Communication Issues - Hotel/Hospitality Scene

As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Preparation Pitfalls (from Fearless Facilitation! How to Lead Effective Meetings™)

Preparation Pitfalls (from Fearless Facilitation! How to Lead Effective Meetings™)

How lack of preparation can ruin a training session.

Video Vignettes Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

Prepare for Communicating Effectively

Prepare for Communicating Effectively

How to best prepare to communicate effectively. Follow a process for getting ready to communicate with others.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Probe Based on Non-Verbal Cues (Interviewing Tip)

Probe Based on Non-Verbal Cues (Interviewing Tip)

Learn how to listen for words or phrases... clues... that will lead you to probe for the information you need. Or, an expression or gesture during an answer can suggest discomfort or conviction. Here you might probe based on non-verbals.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #1 (Interviewing Tip)

Probe for a Current Work Example #1 (Interviewing Tip)

Explanation of the probing strategy of probing for a current work example

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #2 (Interviewing Tip)

Probe for a Current Work Example #2 (Interviewing Tip)

Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they followed procedures when it wasn't convenient to do so.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Current Work Example #3 (Interviewing Tip)

Probe for a Current Work Example #3 (Interviewing Tip)

Interviewee is asked to describe when they were especially successful in managing several important priorities? Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for a Negative Example (Interviewing Tip)

Probe for a Negative Example (Interviewing Tip)

Another follow-up strategy is to seek contrary evidence. This is a fairly advanced technique for gaining representative skill information. When using the skill, ask for a negative example after you hear a positive answer. And vice versa ask for a positive example after you hear a negative answer. Seeking contrary evidence is simply about looking for representative information on skills ...successes and failures, positives and negatives, achievements and disappointments. Look for a well-rounded picture of the candidate's skills.

Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism

Probe for a Positive Example (Interviewing Tip)

Probe for a Positive Example (Interviewing Tip)

A final follow-up strategy is to seek contrary evidence. This is a fairly advanced technique for gaining representative skill information. When using the skill, ask for a negative example after you hear a positive answer. And vice versa ask for a positive example after you hear a negative answer. Seeking contrary evidence is simply about looking for representative information on skills ...successes and failures, positives and negatives, achievements and disappointments. Look for a well-rounded picture of the candidate's skills.

Video Vignettes Leadership Effective Leadership, Communication, Effective Leadership, Professionalism

Probe for Actions Taken (Interviewing Tip)

Probe for Actions Taken (Interviewing Tip)

Example of interview question and candidate response to prompt probing question. Interviewee is asked to describe a time when they did a market research that was a meaningful influence on product sales.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe for Causes (Interviewing Tip)

Probe for Causes (Interviewing Tip)

Another follow-up strategy involves Clarifying Actions And Outcomes. Sometimes a candidate's answer will refer to what "we" did or what the "team" accomplished. With these types of responses probe for the specific actions taken by the candidate. You'll also hear answers with outcomes that were caused by the economy, a new product, or a financial commitment. You can then ask a follow-up probe to identify the specific causes of the outcomes.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Probe Into Verbal Cues (Interviewing Tip)

Probe Into Verbal Cues (Interviewing Tip)

Interviewee is asked to describe a recent programming challenge, which required they to be particularly systematic in developing a solution. Example of interview question and candidate response to prompt probing question.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Redirection and the Five Steps Explained

Redirection and the Five Steps Explained

Explains how to refocus attention and energy on desirable behavior.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Redirection With a Coworker

Redirection With a Coworker

How using positive redirection with a coworker improves relationships and performance.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Redirection With a Team Member

Redirection With a Team Member

How using positive redirection with a team member improves relationships and productivity.

Video Vignettes Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Redirection With an Employee

Redirection With an Employee

How a supervisor uses positive redirection to correct a mistake and meet customer needs.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Repeat the Question (Interviewing Tips)

Repeat the Question (Interviewing Tips)

Example of interview question and candidate response to prompt probing question. Interviewee is asked about a time when they had to deal with a difficult customer.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Return to the Target of the Question (Interviewing Tips)

Return to the Target of the Question (Interviewing Tips)

Explanation of the probing strategy of returning to the target of the question

Video Vignettes Leadership Effective (& Legal) Interviewing, Communication, Effective Leadership, Professionalism

Seek Contrary Evidence (Interviewing Tip)

Seek Contrary Evidence (Interviewing Tip)

Explanation of the probing strategy of seeking contrary evidence.

Video Vignettes Leadership Management, Communication, Effective Leadership, Professionalism

Shamu Special

Shamu Special

Review of the power of positive relationships.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service

So, How Am I Doing? (from Achieving Communication Excellence)

So, How Am I Doing? (from Achieving Communication Excellence)

The importance of being proactive and clarifying information when giving and receiving feedback.

Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

Speak Up! (from Achieving Communication Excellence)

Speak Up! (from Achieving Communication Excellence)

Gain confidence to communicate in a direct and clear manner.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

Stay in Control (from Increasing Emotional Intelligence)

Stay in Control (from Increasing Emotional Intelligence)

Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!

Video Vignettes Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills

Substance Abuse: Appropriate Action

Substance Abuse: Appropriate Action

Dealing appropriately with unprofessional behavior caused by substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Substance Abuse: Detection

Substance Abuse: Detection

Using reasonable suspicion of substance abuse to raise the issue of drug use with someone.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Substance Abuse: Staying Focused on the Issue

Substance Abuse: Staying Focused on the Issue

The importance of staying focused on performance concerns when dealing with a potential situation involving substance abuse.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

Substance Abuse: Testing

Substance Abuse: Testing

The importance of communicating and enforcing employee drug testing policies is outlined in this short video.

Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Employee Wellness, Management, Professionalism

The Big Picture (from Increasing Emotional Intelligence)

The Big Picture (from Increasing Emotional Intelligence)

Learn how to keep things in perspective by managing expectations.

Video Vignettes Personal Performance Professionalism, Change, Emotional Intelligence, Interpersonal Skills

The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)

The Unexpected Departure (from Fearless Facilitation! How to Lead Effective Meetings™)

Tips on handling the unexpected departure of a key meeting attendee.

Video Vignettes Personal Performance Communication, Interpersonal Skills, Effective Leadership, Meeting Preparation, Professionalism

The “Whatever” Co-Worker…

The “Whatever” Co-Worker…

Getting people to care about things they think are "no big deal" can be a challenge. But when everybody understands how important their own contribution is – progress it what happens. More work gets done right the first time, and everybody feels good about putting the effort.

Video Vignettes Leadership, Personal Performance Effective Leadership, Coaching & Mentoring, Communication, Emotional Intelligence, Management, Personal Improvement, Professionalism

Use Generalities as an Opportunity to Ask for a Specific Example

Use Generalities as an Opportunity to Ask for a Specific Example

How would you probe when the interviewee gives general responses to your questions? Consider Probes For A Specific Example: "Tell me what you did when you helped a specific person get organized?" "Describe what you did to make one meeting really effective for getting organized?" "Give me an example of a time when a good worker’s complaint helped you improve organization?" "When did you use the computer system to improve organization?"

Video Vignettes Diversity, Equity, Inclusion & Belonging Management, Communication, Effective Leadership, Professionalism

We Need to M.E.E.T. Program Summary

We Need to M.E.E.T. Program Summary

Review of the M.E.E.T. communication model and how to find common ground.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Compliance, Interpersonal Skills, Management, Professionalism

Whale Done! Response and the Four Steps Defined

Whale Done! Response and the Four Steps Defined

Introduces the importance of 'catching' people doing things right as a way of building positive relationships and motivating employees.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Whale Done! To a Manager

Whale Done! To a Manager

How using specific language to describe a job well done encourages management performance.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Effective Leadership, Professionalism, Sales & Service

Whale Done! To a Work Team

Whale Done! To a Work Team

Explains the positive impact a Whale Done! approach has on a work team.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

Whale Done! To an Individual

Whale Done! To an Individual

Using the Whale Done! approach to encourage an employee to take initiative with a new process.

Video Vignettes Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism, Sales & Service

What Should I Do First?

What Should I Do First?

Effectively managing shifting priorities.

Video Vignettes Personal Performance Professionalism, Change, Motivation

Whatever It Takes

Whatever It Takes

Tension at work? Conflict on the shop floor? Here's an example of conflict between a manager and an employee; reflects different ideas of work/life balance and communication styles.

Video Vignettes Personal Performance Interpersonal Skills, Communication, Management, Professionalism

Why Do They Have to Flaunt It At Work?

Why Do They Have to Flaunt It At Work?

Recognize the diversity and inclusion dynamics that are frequently associated with sexual orientation and/or gender identity.

Video Vignettes Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Micro-Inequities/Micro-Aggressions, Respect / Respectfulness

Why More Harassment Training?

Why More Harassment Training?

Subject matter expert provides overview of harassment & discrimination and why training is needed and relevant today.

Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

You're Not a Team Player!

You're Not a Team Player!

Retaliating by giving a poor performance review.

Video Vignettes Ethics & Compliance Retaliation / Reprisal, Compliance, Harassment Prevention, Management, Professionalism

A Leader Is...™

A Leader Is...™

Being a leader is much more than directing others. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on being an effective, passionate and inclusive leader within your group, team or organization.

Discussion Generators Leadership Effective Leadership, Learning Reinforcement, Motivation

An Ally Is...™

An Ally Is...™

An ally is the friend we all need sometimes. Someone who supports others…those outside of the majority. This short, yet powerful video sums up the key qualities of being an ally.

Discussion Generators Diversity, Equity, Inclusion & Belonging Gender Identity, Active Bystander / Ally, Communication, Learning Reinforcement, Professionalism, Respect / Respectfulness

Attitude Is...™

Attitude Is...™

A human being can change their life… by changing their attitude. It’s up to you. It’s your choice. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about attitude and the effects it has on relationships and companies.

Discussion Generators Personal Performance Change, Change, Collaboration, Communication, Interpersonal Skills, Learning Reinforcement, Motivation

Coaching Is...™

Coaching Is...™

Coaching is rewarding… but it takes work. Coaches help develop skills and abilities of others, but being a great coach takes courage. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on the power of coaching others.

Discussion Generators Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Learning Reinforcement

Corporate Culture Is...™

Corporate Culture Is...™

Culture affects every facet of your company. Culture affects how others – inside and outside – feel about your organization. Culture can happen deliberately or accidentally.

Discussion Generators Leadership, Personal Performance Culture Commitment, Culture Commitment, Learning Reinforcement, Motivation, Onboarding, Professionalism

Credibility Is...™

Credibility Is...™

Credibility is being aware of how we impact others. Building trusting relationships. Meeting deadlines...being responsive...having integrity. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of credibility in the workplace.

Discussion Generators Leadership, Personal Performance Successfully Leading Others, Effective Leadership, Management, Professionalism

Cultural Competency Is...™

Cultural Competency Is...™

Cultural Competency is having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the workplace.

Discussion Generators Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness

Employment Law Is...™

Employment Law Is...™

The decisions you make and the actions you take can cost you and your organization — big time! This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about legal issues within your organization.

Discussion Generators Ethics & Compliance Compliance, Management, Professionalism

Engagement Is...™

Engagement Is...™

Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of engaging your employees.

Discussion Generators Leadership Successfully Leading Others, Effective Leadership, Learning Reinforcement, Management

Harassment & Discrimination Is...™

Harassment & Discrimination Is...™

By now, you probably know what sexual harassment is. But there's more to harassment than you may think. What starts as harassment can become discrimination, too. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about harassment and discrimination in the workplace.

Discussion Generators Ethics & Compliance Harassment Prevention, Compliance, Discrimination, Learning Reinforcement, Management, Professionalism

Interviewing Is...™

Interviewing Is...™

The reality is...hiring the right person is your most important responsibility. The right person is someone who has the skills to do the job, is motivated to do the job and can contribute effectively in your workplace. This thought-provoking video that uses music, text and graphics to reinforce why hiring the right person for job is an interviewer's most important responsibility.

Discussion Generators Leadership Effective (& Legal) Interviewing, Hiring & Recruiting, Learning Reinforcement, Management

Resolving Conflict Is...™

Resolving Conflict Is...™

Like it or not, when you work with people...conflict is going to happen. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about the proper ways to react to conflict - turning conflict into collaboration.

Discussion Generators Personal Performance Conflict Resolution, Communication, Discussion Trigger, Energizer, Interpersonal Skills, Learning Reinforcement, Professionalism

Affirmative Action (AA) – Diversity & Inclusion (D&I) – An Overview

Affirmative Action (AA) – Diversity & Inclusion (D&I) – An Overview

As organizations focus on the implementation of diversity & inclusion programs they sometimes, mistakenly, assume that there is no longer a need for EEO or affirmative action/affirmative employment efforts. This article provides a good understanding of the relationships between EEO, AA and D&I.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support

American Diversity From Exclusion to Inclusion

American Diversity From Exclusion to Inclusion

Have we reached a point where issues of difference based on race, gender, and similar considerations are no longer significant challenges for most organizations? Many would say, “Not yet. We have much more to do.” This short article provides a historical look at D&I in the United States and asks, "What's next?"

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support

Attitude Issues - Interactive Crossword Puzzle

Attitude Issues - Interactive Crossword Puzzle

New Micro-Learning Game Pack! Reinforce the definitions and action of addressing workplace attitudes. This interactive eLearning module is a fun way to introduce key concepts for addressing attitudinal conflict.

Activities Personal Performance Interpersonal Skills, Learning Reinforcement

Boost Me Up!

Boost Me Up!

This energizer is intended to refocus attention on the learning at hand. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

Activities Personal Performance Energizer, Discussion Trigger, Energizer or Team Builder

Building Cultural Competency Action Plan

Building Cultural Competency Action Plan

Cultural competency means you recognize and respond to the differences and similarities that make up our workforce and customer base, and use this understanding to communicate more effectively and to make better decisions. Your commitment to building cultural competency begins with a plan!

Activities Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Culture Commitment, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Personal Improvement, Retention Aid, Training Support

Burst Of Energy

Burst Of Energy

The goal of this energizer is to keep participants motivated during the training.

Activities Leadership, Personal Performance Energizer, Culture Commitment, Team Builder or Retention Aid

Cultural Competence Crossword Puzzle

Cultural Competence Crossword Puzzle

A fun way to present and learn key cultural competency terms and definitions.

Activities Diversity, Equity, Inclusion & Belonging Cultural Competency & Sensitivity, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Training Support

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Dealing with Conflict: Common Fight, Flight & Freeze Responses

Help employees and co-workers understand the responses observed in the workplace when someone was presented with a challenge that provoked an emotional reaction.

Activities Leadership, Personal Performance Conflict Resolution, Training Activities, Training Ideas, Training Support

Diversity & Inclusion Integration Model

Diversity & Inclusion Integration Model

When launching new products, a typical adoption curve has three stages: early adopters, mainstream/majority adopters and the late adopters. This same adoption curve model can also be applied to the four stages of diversity and inclusion (D&I) integration. Each D&I stage has: • the early adopters • a steep rise as the majority engages • a plateau with the 'late adopters

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness, Retention Aid, Training Support

Diversity & Inclusion Word Search

Diversity & Inclusion Word Search

A fun way to present and learn key diversity and inclusion (D&I) terms and definitions.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Energizer, Inclusion / Equity / Belonging, Team Builder or Retention Aid, Training Support

Diversity Awareness Worksheet

Diversity Awareness Worksheet

The worksheet has a series of questions and columns representing dimensions of diversity. Participants mark the most appropriate category for each question; then they are asked questions about their selections.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Assessment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support, Unconscious / Hidden Bias

Encouraging Respect

Encouraging Respect

This activity and worksheet helps facilitate the exploration and discussing of participants’ definitions of respect and the importance of respect.

Activities Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Energizer, Retention Aid, Training Support

First Impressions Activity

First Impressions Activity

This activity is designed to spark a discussion about the biases and assumptions people have towards others based upon different characteristics and aspects of who they are. These real-life examples focus on different aspects of bias.

Activities Diversity, Equity, Inclusion & Belonging Respect / Respectfulness, Discussion Trigger, Inclusion / Equity / Belonging, Training Activities, Unconscious / Hidden Bias

Generations - Tips for Success

Generations - Tips for Success

Looking for easy-to-use tips for working with various generations in your workplace? Then this is the tool for you. With simple dos and don'ts - this training tool gives you plenty of information for your next training session.

Activities Diversity, Equity, Inclusion & Belonging Generational Challenges, Culture Commitment, Discussion Trigger, Diversity Dynamics, Respect / Respectfulness, Team Builder, Team Builder or Retention Aid

Generations Crossword Puzzle

Generations Crossword Puzzle

Highlight concepts associated with a multi-generational workforce.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness

Generations Word Search

Generations Word Search

Highlight words and concepts that promote generational diversity.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Generational Challenges, Inclusion / Equity / Belonging, Respect / Respectfulness

How Are We Doing?

How Are We Doing?

Assess current skills related to the training topic to identify gaps. Then, develop targeted training to address those skill gaps.

Activities Leadership, Personal Performance Evaluation, Assessment, Discussion Trigger

I Feel...

I Feel...

Allows for personal assessment and reflection on the training topic at hand. This activity is designed to be used with any SMART-START® video or other short video program with text, This activity may be used as a cultural commitment or assessment.

Activities Personal Performance Communication, Assessment, Conflict Resolution

Let's Party!

Let's Party!

Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

Activities Leadership, Personal Performance Training Support, Culture Commitment, Discussion Trigger, Energizer or Team Builder

M.E.E.T.™ Multigenerational Workplace

M.E.E.T.™ Multigenerational Workplace

This very simple, yet powerful activity is a great discussion primer. By having groups work on and answer four simple questions about a generation, team members have a chance to discuss and analyze stereotypes.

Activities Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Generational Challenges, Interpersonal Skills, Respect / Respectfulness, Team Builder or Retention Aid, Training Support

Overcoming Bias Activity

Overcoming Bias Activity

This activity is designed to spark a discussion about how different people have overcome bias. The real-life examples in the activity focus on different aspects of bias; they can be used individually or collectively as one activity.

Activities Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Team Builder

Playing for Keeps

Playing for Keeps

Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

Activities Personal Performance Team Builder, Discussion Trigger, Energizer, Retention Aid, Team Builder or Retention Aid

Primer: Abusive Conduct (Bullying) Defined

Primer: Abusive Conduct (Bullying) Defined

This short white paper provides background and definition to abusive conduct/bullying in the workplace.

Activities Ethics & Compliance Abusive Conduct / Bullying, Compliance

Ready. Set. Go!

Ready. Set. Go!

Use this activity to effectively gain a shared understanding of the purpose of the training. Use any Sollah Interactive short video (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Discussion Trigger, Energizer, Team Builder

Reflecting on Identity and Diversity

Reflecting on Identity and Diversity

Respect for, and responsiveness to, individual differences are critical to developing and maintaining effective relationships in the workplace. This activity helps participants reflect on those factors that have shaped their personal identity (reinforcing the M.E.E.T. Model).

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support

Set The Mood

Set The Mood

This discussion trigger and energizer is intended to set the mood for the training session. Use any Sollah Interactive short video program (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Discussion Trigger, Energizer or Team Builder, Team Builder or Retention Aid, Training Support

Similarities

Similarities

Diversity includes such factors as age, race, ethnic heritage, gender, sexual orientation, work experience, first language, income, family status, military experience, religion and many other unique characteristics. Inclusion is the willingness to go below the surface to connect and discover value through our similarities and differences. The goal of this training activity is to find others who share similar characteristics.

Activities Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Energizer or Team Builder, Inclusion / Equity / Belonging, Retention Aid, Training Ideas, Training Support

Stand Up!

Stand Up!

This energizer is intended to refocus participants for continued learning. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

Activities Leadership, Personal Performance Energizer, Training Support

Summary of M.E.E.T.™ in Action

Summary of M.E.E.T.™ in Action

Handout - We need to be aware of generational differences and ways to work successfully in a multi-generational workplace. The M.E.E.T.™ model helps us communicate effectively and build a respect-filled workplace where people of all generations can do their best work.

Activities Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Discussion Trigger, Diversity Dynamics, Generational Challenges, Retention Aid, Training Support

Team Spark: Adapt to Collaborate

Team Spark: Adapt to Collaborate

In today’s work environment, finding the time to explore teamwork issues is not easy. This activity is designed to provide quick 10-15 minute team discussions the power of collaboration among projects and teams.

Activities Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork

Team Spark: Adapt to Encourage Growth

Team Spark: Adapt to Encourage Growth

Adaptive communication is a skill that is also critical to organizational growth. Keeping something the same just “because this is the way we have always done it” hinders an organization from innovating and progressing. Adaptation taps into employee skill sets and allows people to utilize their diversity to improve upon old “songs”, making a new version that supports growth.

Activities Personal Performance Communication, Discussion Trigger, Team Builder or Retention Aid, Teamwork

Team Spark: Be Open to How Work Gets Done

Team Spark: Be Open to How Work Gets Done

Being open and flexible about how work gets done, especially on diverse teams with many different perspectives, invites healthy collaboration and the collective pull of the entire team towards the end goal.

Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Team Builder

Team Spark: Check Assumptions Before Judging

Team Spark: Check Assumptions Before Judging

When judging the “dance” of another person, especially across differences such as culture, be careful about making judgments based upon what you think is important. Focusing on their “feet” while communicating may mean you are missing the most important part of their dance.

Activities Personal Performance Communication, Interpersonal Skills, Team Builder or Retention Aid, Teamwork

Team Spark: Cheer on Collaboration

Team Spark: Cheer on Collaboration

An outside energetic and supportive cheerleader can prove essential to the success of the team by offering words of encouragement, and if needed, expertise, suggestions, or technical support.

Activities Personal Performance Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder, Teamwork

Team Spark: Collaborate Outside Of Your Team

Team Spark: Collaborate Outside Of Your Team

By collaborating with someone outside of their team, employees bring a broader view to their work. With a more diverse perspective, new insights are gained and the chances of success are increased.

Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder

Team Spark: Collaboration with Skill

Team Spark: Collaboration with Skill

Courting a business partner from a different country or cultural background may require research on their cultural views on business relationships, developing trust, negotiation, and communication styles.

Activities Personal Performance Collaboration, Discussion Trigger, Interpersonal Skills, Team Builder, Teamwork

Team Spark: Compromise For A Common Goal

Team Spark: Compromise For A Common Goal

Compromise during collaboration can create the strongest and most compelling outcomes when working on teams, projects, and organizational challenges. The best results come from everyone being willing to compromise in order to achieve the end result.

Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Team Builder

Team Spark: Cultivate a Collective Instinct

Team Spark: Cultivate a Collective Instinct

Collective effort can result in outcomes that are impossible when attempted as an individual. When working collectively with people from diverse backgrounds, we have an even greater pool of resources and expertise with which to successfully navigate times of great challenge.

Activities Personal Performance Teamwork, Collaboration, Discussion Trigger, Team Builder

Team Spark: Honor Unique Contributions

Team Spark: Honor Unique Contributions

The individual brilliance of an employee is not always realized until a group comes together to collaborate. Working with other employees on diverse teams helps each team member to tap into their creativity, often producing ground breaking products and services that could only be discovered through collaboration.

Activities Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork

Team Spark: Invest Time to Build Trust

Team Spark: Invest Time to Build Trust

When working on diverse teams, developing trust may take longer due to background differences and different views on what trust means and how it is earned. Building confidence helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

Activities Leadership, Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork

Team Spark: Leverage Broad Expertise

Team Spark: Leverage Broad Expertise

Like building a skyscraper, collaboration on large projects works best when you bring together a team with diverse areas of expertise. On-going and continuous collaboration among disciplines helps to ensure that your project achieves all of its goals when it is completed.

Activities Personal Performance Collaboration, Discussion Trigger, Team Builder, Teamwork

Team Spark: Proverb - Be Creative

Team Spark: Proverb - Be Creative

Spark team communication around supporting team members when they choose to set their own course in how they complete work.

Activities Personal Performance Motivation, Discussion Trigger, Team Builder

Team Spark: Proverb - Be Patient

Team Spark: Proverb - Be Patient

Spark team communication around being patient and giving a project time to move forward - allowing for greater creativity or innovation.

Activities Personal Performance Interpersonal Skills, Discussion Trigger, Team Builder

Team Spark: Proverb - Deal with Little Issues

Team Spark: Proverb - Deal with Little Issues

Spark team communication about the protocols that can help us catch small problems early on (before they grow into BIG issues).

Activities Personal Performance Interpersonal Skills, Discussion Trigger, Team Builder

Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You

Team Spark: Proverb - Don't Insult Someone Who Can Take Care of You

Spark team communication about how to better understand each other so that we don’t offend each other.

Activities Personal Performance Interpersonal Skills, Discussion Trigger, Team Builder