Search Video Library for: Healthcare

More Than a Gut Feeling™ IV

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World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.

Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Effective (& Legal) Interviewing, Successfully Leading Others, Management

Inclusion 101™ Optimizing Our Diversity Potential

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Everyone wants to feel they’ve been heard and taken seriously about what’s important to them, right? That’s one way to describe inclusion. Inclusion is the feeling that we’re part of a team or organization. That we’re respected. Inclusion is a tool… a strategy or an approach. It exists when we create a culture that makes a space for everybody to be present and to participate and contribute – feeling valued.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Inclusion / Equity / Belonging, Workplace Civility

Diversity 201™ - Look, I’m Color Blind!

Many people see being “color blind” as a solution to racial bias. But it can keep us from seeing what’s happening right in front of us. Our society as well as the workplace is not color blind. It never has been. Points of identity, like gender, sexual orientation, race, ethnic background or age… all matter to people. To say that you don’t see them is denying the existence of something that has a significant impact on our relationships.

Video Vignettes Diversity, Equity, Inclusion & Belonging Unconscious / Hidden Bias, Inclusion / Equity / Belonging, Workplace Civility

Diversity 201™ - She’s Young… And a Girl!

Sometimes it’s not about one type of bias but more about the ways in which biases can overlap. Equity and inclusion are about encouraging and listening to ALL voices. When ideas are dismissed or discouraged, or when there are negative consequences for speaking up, we miss opportunities for innovation and problem solving.

Video Vignettes Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Unconscious / Hidden Bias, Workplace Civility

Diversity 201™ - More Than Meets the Eye

Personal style is just that – personal. Each of us has our own sense of fashion and identity that we express through our appearance. Each person is unique and it’s important that we don't let stereotypes keep us from getting to know the people that we work with. We need to respect and include others by looking beyond appearances… to see the person inside.

Video Vignettes Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Workplace Civility

Diversity 201™ - Three Strikes

Each of us is a combination of many different aspects of our lives and we experience the world not just as one, but a blending of all of them. We must recognize that there are many facets of who we are: race, economic class, gender, even sexual orientation. These can impact how someone may experience workplace discrimination.

Video Vignettes Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Workplace Civility

Diversity 201™ - Program Summary

In order to leverage our organization’s diversity, we must create an environment where all voices can be heard and valued. That’s the basis of equity and inclusion… and it’s everyone’s responsibility. Difficult diversity dynamics will happen… but we can make our workplace more caring, engaging, and respectful when we put equity and inclusion in action!

Video Summary Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Communication, Diversity Dynamics, Workplace Civility

Discussion Card: Leverage the Power of Inclusion

Discussion Card: Leverage the Power of Inclusion

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Diversity just is... but inclusion is the glue that binds a productive and innovative workplace. These easy-to-use cards provide thought-provoking statements on effective ways to enhance and leverage the power of inclusion. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Discussion Trigger, Diversity Dynamics, Respect / Respectfulness

Discussion Card: Using FOSA™

Discussion Card: Using FOSA™

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When an employee isn't doing what is needed or expected, progressive discipline is an essential way to get them back on track. FOSA™ is an easy-to-implement approach to positively address employee discipline issues. These easy-to-use cards provide a simple model (F.O.S.A.) along with simple reminders to effectively tackle tough workplace discipline issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Ethics & Compliance, Leadership Management, Discussion Trigger, Employee Documentation, Successfully Leading Others, Problem Resolution

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent

Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. How can we get past potential bias and get the right talent in the door? And how do we keep them? This fast and fun new series answers common questions and provides real world tips on finding and keeping diverse talent.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Inclusion / Equity / Belonging, Diversity Dynamics, Hiring & Recruiting, Learning Reinforcement, Respect / Respectfulness, Retention Aid, Unconscious / Hidden Bias

Leadership Myths™

Leadership Myths™

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Leadership is important to your company because it causes managers to make an emotional commitment to their jobs, not just a financial or intellectual commitment. When your job becomes a source of personal value fulfillment for you, you’re going to protect that source by making your company successful. But that’s not why you should be a leader. As a manager your most important responsibility is to your company. As a leader your most important responsibility is to yourself. This is the single most supportive corporate action you can take. That’s why people become leaders, to fulfill their personal values. After all it’s not easy being a leader!

Off-The-Shelf Video Program (ILT) Leadership Effective Leadership, Communication & Influencing, Interpersonal Skills

TrainingBytes® Bullying in the Workplace

Bullying is repetitive, aggressive behavior. It can be physical, verbal, or social...and creates an imbalance of power through intimidation. Abusive conduct or bullying behaviors can include...pushing, shoving, or invasion of space, persistent, repetitive insults, teasing or taunting, constant criticism, rumors, humiliation or ridicule. These behaviors should never be tolerated. This unacceptable conduct can bring your entire team down. When one person is bullied, it creates stress for the target along with other team members who might witness the behavior.

TrainingBytes® Ethics & Compliance, Leadership Abusive Conduct / Bullying, Compliance, Effective Leadership

TrainingBytes® Let Me Get That For You

Under federal law, discrimination based on sexual orientation is illegal. In several states and local jurisdictions, there are laws which provide additional protections from harassment and discrimination based on perceived - as well as actual - sexual orientation. And if this kind of behavior happens in one of those places, coworkers may very well end up on the wrong side of a hostile environment harassment lawsuit.

TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Respect / Respectfulness

TrainingBytes® You're Gonna Lose

Do your employees/staff/leaders know the subtle differences between inappropriate, unprofessional or illegal workplace behavior? Simply asking a question about a woman's natural hair color… isn't unlawful in and of itself. But what if a comment was made regarding an ongoing bet about a co-worker? Could it be considered hostile environment sexual harassment?

TrainingBytes® Ethics & Compliance Harassment Prevention, Compliance, Professionalism

Discussion Card: Workplace Bullying for Managers

Discussion Card: Workplace Bullying for Managers

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Are you a bully boss? Does your management style promote a respectful workplace... or create fear and animosity? These easy-to-use cards provide a quick overview along with thought-provoking definitions and questions on effective ways to address and prevent workplace bullying. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Ethics & Compliance, Leadership Effective Leadership, Abusive Conduct / Bullying, Discussion Trigger, Harassment Prevention, Respect / Respectfulness

Wanna Bet?

Wanna Bet?

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In many organizations, the use of internet, intranet and other electronic media, such as voicemail and email, is restricted to business use. If personal use is allowed, the technology must be used in accordance with policy and the law - especially when it comes to possible cybersecurity impacts.

Video Vignettes Ethics & Compliance Ethics & Integrity, Compliance, Cybersecurity, Professionalism

Discussion Card: Workplace Bullying for Employees

Discussion Card: Workplace Bullying for Employees

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Recognizing and stopping all forms of harassment is an essential component of a respectful and innovative workplace. These easy-to-use cards provide a quick overview along with thought-provoking definitions on effective ways to address and prevent workplace bullying. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Ethics & Compliance Abusive Conduct / Bullying, Discrimination, Discussion Trigger, Harassment Prevention, Respect / Respectfulness

Discussion Card: I Said Something™ Promoting Respectful Workplace Behavior

Discussion Card: I Said Something™ Promoting Respectful Workplace Behavior

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Recognizing and stopping harassment is an essential component of a respectful and innovative workplace. These easy-to-use cards provide a simple model along with thought-provoking questions on effective ways to address and prevent workplace harassment and bullying. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

Discussion Cards Ethics & Compliance Harassment Prevention, Abusive Conduct / Bullying, Discrimination, Discussion Trigger, Respect / Respectfulness, Sexual Harassment

The Negative Impact of Unconscious Bias

The Negative Impact of Unconscious Bias

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Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.

Off-The-Shelf Video Program (ILT) Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Inclusion / Equity / Belonging, Unconscious / Hidden Bias

Working on Diverse Teams (Pocket Guide)

We've taken ten of our best-selling discussion cards and created a pack of powerful, poignant and easy-to-use triggers for getting diversity, equity and inclusion conversations started! Each of the ten cards provides a simple model along with thought-provoking questions on various topics that will drive team cohesiveness. These cards are great for a quick training reminder, reinforcement, performance management or as a conversation generator.

Discussion Cards Diversity, Equity, Inclusion & Belonging Teamwork, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness