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Another Look: Defining Respect in Healthcare™
Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.
#1 ID:421Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect Closed CaptionedWorkplace Violence Is...™ (Healthcare Version)
Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.
#2 ID:1621Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Compliance, Management, Workplace Safety & Awareness, Abusive Conduct, Learning ReinforcementMaking A World of Difference in the Workplace™ (Healthcare)
The workplace is much more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully with patients and their families. The bottom line: By better understanding your patients, YOU can make a world of difference in their lives and within your organization.
#3 ID:2061Topic: Respect Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Diversity Dynamics, Inclusion & Equity, Workplace Civility, Learning Reinforcement, Cultural Competency & Sensitivity Closed CaptionedWorkplace Bullying Example in Healthcare Setting
Female shares her story about the head nurse bullying the newer nurse.
#4 ID:768Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Compliance, Harassment Prevention, Management, Professionalism Closed CaptionedA Real Team Player. Not! (Healthcare)
When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.
#5 ID:2121Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence Closed CaptionedChange Is Not in My Vocabulary (Healthcare)
Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.
#6 ID:2122Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence Closed CaptionedThe Boss Who Knows It All… And Then Some! (Healthcare)
One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.
#7 ID:2123Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Problem Resolution, Personal Improvement, Emotional Intelligence Closed CaptionedThe “Whatever” Co-Worker… (Healthcare)
Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.
#8 ID:2124Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed CaptionedCultural Competency Is…™ (Healthcare)
Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.
#9 ID:1833Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Diversity Dynamics, Inclusion & Equity, Respect, Learning ReinforcementDiscussion Card: Cultural Competency in Healthcare
These easy-to-use cards provide a cultural competency awareness model (F.R.E.D.) and questions to address common diversity, inclusion and respect issues in the health care environment. These cards are great for a quick training reminder or conversation starter.
#10 ID:1634Topic: Cultural Competency & Sensitivity Learning Path: Diversity, Equity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Government Other Topics: Diversity Dynamics, Leadership, Management, Inclusion & Equity, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Workplace Civility, Learning ReinforcementShining a Light on Child Abuse & Neglect
This powerful video was created as an introduction to child abuse and neglect mandatory reporter training (California AB1963). Sobering statistics are presented - driving home the importance reporting child abuse and neglect.
#11 ID:2525Topic: Active Bystander Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & HospitalityATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)
When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.
#12 ID:2094Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed CaptionedBloodborne Pathogens: You Can't Tell By Looking (Healthcare)
This program addresses the nature of bloodborne pathogens, the federal standard and facility exposure control plan, "Universal Precautions" (this is known as "Standard Precautions" in the healthcare version in accordance with Centers for Disease Control guidelines), protective measures, Hepatitis B vaccination, emergency procedures as well as training and record-keeping.
#13 ID:902Topic: Bloodborne Disease & Risks Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare Other Topics: Workplace Safety & AwarenessAnd, You Are?
This vignette covers a union organizer on premises (on site visit). There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
#14 ID:716Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: ManagementBetter Than Budget
This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?
#15 ID:846Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Collaboration Closed CaptionedCoaching Moment 2 (Sales Coaching)
Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.
#16 ID:603Topic: Sales & Service Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed CaptionedDream It!
If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.
#17 ID:1838Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Closed CaptionedEveryone Does It
Copyright infringement is illegal. This vignette shows how an innocent phrase "Everybody Does It," can lead to big consequences.
#18 ID:851Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance Closed CaptionedGood People, Bad Choices - Video Summary
Summary vignette for the Good People, Bad Choice program. An ethical "to do" list of questions is presented.
#19 ID:853Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance Closed CaptionedHave a Plan, Work the Plan
Planning and organizing for results (increased productivity).
#20 ID:367Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Motivation Closed Captioned