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Most PopularAnother Look: Defining Respect in Healthcare™
Providing quality healthcare also includes recognizing that employees and others in the work environment have diverse backgrounds and a desire for respect and understanding as well.
#1 ID:421 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
Most PopularWorkplace Violence Is...™ (Healthcare Version)
Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.
#2 ID:1621 Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Compliance, Management, Workplace Safety & Awareness, Abusive Conduct, Learning Reinforcement
New AssetA Real Team Player. Not! (Healthcare)
When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.
#3 ID:2121 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence Closed Captioned
New AssetChange Is Not in My Vocabulary (Healthcare)
Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.
#4 ID:2122 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence Closed Captioned
New AssetThe Boss Who Knows It All… And Then Some! (Healthcare)
One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.
#5 ID:2123 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Problem Resolution, Personal Improvement, Emotional Intelligence Closed Captioned
New AssetThe “Whatever” Co-Worker… (Healthcare)
Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.
#6 ID:2124 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
New CourseTraining Briefs™ Gender Identity for Healthcare Employees
New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.
#7 ID:2106 Topic: Gender Identity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Government Other Topics: Diversity, Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
New CourseTrainingBriefs™ The No…No…No! Boss (For Healthcare)
New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.
#8 ID:2142 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare Other Topics: Communication, Emotional Intelligence Seat Time: 7 Minutes
Making A World of Difference in the Workplace™ (Healthcare)
The workplace is much more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully with patients and their families. The bottom line: By better understanding your patients, YOU can make a world of difference in their lives and within your organization.
#9 ID:2061 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Diversity, Inclusion, Workplace Civility, Learning Reinforcement, Cultural Competency Closed Captioned
Workplace Bullying Example in Healthcare Setting
Female shares her story about the head nurse bullying the newer nurse.
#10 ID:768 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Compliance, Harassment, Management, Professionalism Closed Captioned
Another Look: Defining Respect in Healthcare™ (eLearning)
A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry.
#11 ID:1070 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Professionalism, Inclusion, Respect, Onboarding, Cultural Competency Course Level: Foundational Seat Time: 30 Minutes
Cultural Competency Is…™ (Healthcare)
Having the ability to recognize and respond to our similarities and differences - and make better decisions based on that understanding are the baseline benefits of cultural competency. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on understanding diversity & inclusion within the healthcare environment.
#12 ID:1833 Topic: Cultural Competency Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Diversity, Inclusion, Respect, Learning Reinforcement
Discussion Card: Cultural Competency in Healthcare
These easy-to-use cards provide a cultural competency awareness model (F.R.E.D.) and questions to address common diversity, inclusion and respect issues in the health care environment. These cards are great for a quick training reminder or conversation starter.
#13 ID:1634 Topic: Cultural Competency Learning Path: Diversity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Government Other Topics: Diversity, Leadership, Management, Inclusion, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Workplace Civility, Learning Reinforcement
New AssetMost PopularATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)
When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.
#14 ID:2094 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
New CourseATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
#15 ID:2116 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Course Level: Foundational Seat Time: 40 Minutes
Bloodborne Pathogens: You Can't Tell By Looking (Healthcare)
This program addresses the nature of bloodborne pathogens, the federal standard and facility exposure control plan, "Universal Precautions" (this is known as "Standard Precautions" in the healthcare version in accordance with Centers for Disease Control guidelines), protective measures, Hepatitis B vaccination, emergency procedures as well as training and record-keeping.
#16 ID:902 Topic: Bloodborne Disease & Risks Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Programs Suggested Industry Usage: Healthcare Other Topics: Workplace Safety & Awareness
New AssetMost PopularMentoring 201™ - The Next Steps for Success
A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.
#17 ID:2098 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
Most PopularENOUGH!™ The Consequences of Sexual Harassment
ENOUGH!™ is a completely new approach to sexual harassment training. This video program is strategically designed in two-parts to deeply engage each learner, creating empathy – with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. ENOUGH! uses a dramatic story line and character interviews to help participants become more aware of the consequences due to the issues surrounding sexual harassment and to help them identify what they should do if they experience or witness sexual harassment.
#18 ID:2055 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment, Professionalism, Abusive Conduct Closed Captioned
Most PopularDiversity 101™: Leveraging the Power of Inclusion & Respect (Complete Series)
An inclusive workplace doesn't need to be illusive! As organizations and customer bases become increasingly diverse, it is important for employees to be able to engage and work through differences in a positive manner that supports productivity, teamwork and customer satisfaction. This best-selling program addresses the “respect and inclusion” component of diversity – from the employee’s perspective. Topics include: unconscious (hidden) bias, cultural competence, diversity moments, gender & gender identity, rumors & gossip, joking and improper expressions.
#19 ID:1753 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Programs Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion, Respect, Onboarding, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
Most PopularDrawing the Line: Creating a Harassment-Free Workplace™ (California Mgr/Sup Version)
Completely Updated for 2019 Refresher Training! A detailed course on harassment prevention that addresses California AB1825, AB2053, SB396 and CA FEHA requirements. This course consists of 12 modules and is designed especially for supervisors & managers. Workplace bullying (abusive conduct) and gender discrimination are also discussed and addressed in this course.
#20 ID:920 Topic: Harassment Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Advantage Plus Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Sexual Harassment, Discrimination, Abusive Conduct, Gender Identity Course Level: Intermediate Seat Time: Minimum 120 Minutes