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Results for Type: eLearning - TrainingBriefs™

  • TrainingBriefs™ Sexual Harassment Is...

    New Micro-Learning! Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere. Your organization is not immune to the issues of sexual harassment.

    #1 ID:2039 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Sexual Misconduct in the Workplace

    New Micro-Learning! It seems like every time we turn on the TV or read an online site, there are more sexual misconduct accusations… and even more fallout. It’s important that you understand the definition and repercussions of any form of sexual misconduct within the workplace.

    #2 ID:2030 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Professionalism, Workplace Civility, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Bias and the Brain
    New Course

    New Micro-Learning! Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it.

    #3 ID:2126 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • Training Briefs™ Gender Identity for Healthcare Employees
    New Course

    New Micro-Learning! Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.

    #4 ID:2106 Topic: Gender Identity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Government Other Topics: Diversity, Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ A Difference of Opinion
    New Course

    New Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team. However, it’s likely that you will encounter a challenge to your ability to stay on track by participants who express strong differences of opinion. If differences of opinion are not resolved effectively, a meeting can spin off track, become chaotic, and prevent the achievement of the meeting’s purpose and desired outcomes.

    #5 ID:2132 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Management, Meeting Preparation Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Accepting Your New Role
    New Course

    New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

    #6 ID:2129 Topic: Leading Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 9 Minutes
  • TrainingBriefs™ Active Listening
    New Course

    New Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.

    #7 ID:2133 Topic: Communication Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Communication & Influencing, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Creating a Positive Customer Experience
    New Course

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    #8 ID:2107 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Creating a Respectful Workplace
    New Course

    New Micro-Learning! Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.

    #9 ID:2109 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Management, Inclusion, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ Empowered Leadership
    New Course

    New Micro-Learning! As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. So, you might ask yourself, “How do I maintain those relationships on a daily basis?”

    #10 ID:2108 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, New Supervisor, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Leveraging the Power of Emotional Intelligence
    New Course

    New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

    #11 ID:2137 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Emotional Intelligence Course Level: Intermediate Seat Time: 7 Minutes
  • TrainingBriefs™ LGBTQ+ Terms & Information
    New Course

    New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.

    #12 ID:2131 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Preventing Retaliation
    New Course

    New Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.

    #13 ID:2135 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Management, Abusive Conduct Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Recognizing Retaliatory Behavior
    New Course

    New Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct. Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.

    #14 ID:2134 Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Compliance, Harassment, Professionalism, Abusive Conduct Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Religious Terms & Information
    New Course

    New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.

    #15 ID:2136 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Responding to Change with Integrity
    New Course

    New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.

    #16 ID:2127 Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication & Influencing, Learning Reinforcement Course Level: Intermediate Seat Time: 9 Minutes
  • TrainingBriefs™ The Hidden Bias Trap
    New Course

    New Micro-Learning! As our world becomes increasingly diverse, it is important that we understand our hidden biases and stereotypes in order to foster effective teamwork. We often do not realize how these biases and stereotypes impact how we interact with others. Before you can avoid bias and stereotyping people in the workplace, you need to understand what they are.

    #17 ID:2115 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect, Unconscious / Hidden Bias, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ The No…No…No! Boss
    New Course

    New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

    #18 ID:2141 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Emotional Intelligence Course Level: Intermediate Seat Time: 7 Minutes
  • TrainingBriefs™ The No…No…No! Boss (For Healthcare)
    New Course

    New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

    #19 ID:2142 Topic: Collaboration Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare Other Topics: Communication, Emotional Intelligence Seat Time: 7 Minutes
  • TrainingBriefs™ The Tough Conversation
    New Course

    New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.

    #20 ID:2140 Topic: Communication & Influencing Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Conflict Resolution, Problem Resolution Course Level: Foundational Seat Time: 6 Minutes