Complete Video Library
Case Study & Branching Exercise: Highly Critical (Manager)
You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Studies Leadership Effective Leadership, Discussion Trigger, Emotional Intelligence, Successfully Leading Others, Learning Reinforcement, Management
Case Study & Branching Exercise: Overwhelmed! (Manager)
You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Studies Leadership Effective Leadership, Discussion Trigger, Successfully Leading Others, Management, Personal Improvement
Case Study – I Need Help! I’m Afraid of My Spouse (Manager)
This exercise leads to a discussion about violence in the workplace.” The Q&A-based format helps participants look at the intruder response topic addressing the highest risk demographic of estranged spouses committing violent acts in the workplace (32% of workplace violence incidents are homicides against women).
Case Studies Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Conflict Resolution, Discussion Trigger
Case Study – It’s Not MY FAULT! (Manager)
You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....
Case Studies Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Compliance, Conflict Resolution, Discussion Trigger
Case Study – Why Diversity, Why Now? (Employees)
This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.
Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Interpersonal Skills, Training Support
Case Study – Why Diversity, Why Now? (Managers)
This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.
Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Discussion Trigger, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Team Builder, Training Support
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness, Workplace Privacy
Case Study: Inside Job (employee)
Using company information for personal gain
Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Management, Professionalism
Case Study: Short Fuse (employee)
Aggressive and threatening comments on the job
Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Workplace Violence Prevention
Case Study: Suspicion (employee)
Withholding important information
Case Studies Personal Performance Interpersonal Skills, Communication, Compliance, Management, Professionalism
Case Study: The Rivals (manager)
Handling conflict between two employees
Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Conflict Resolution, Management, Professionalism
Case Study: Using Crude Language in the Workplace
Stereotyping / Why words matter in the workplace.
Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
Community Outreach
How postings in an office can be considered offensive.
Case Studies Ethics & Compliance Harassment Prevention, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness
Consenting Adults
When coworkers begin dating one another
Case Studies Ethics & Compliance Professionalism, Communication, Compliance, Interpersonal Skills
Cyber Bully
Bullying through social media is discussed in this case study.
Case Studies Ethics & Compliance, Leadership Abusive Conduct / Bullying, Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management
Dysfunctional Teams
Dealing with team conflict
Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork
Good Enough
Not meeting expectations on the job
Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism
Grief
When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.
Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
Helping Hands
When there is disagreement on how work gets done
Case Studies Personal Performance Interpersonal Skills, Communication, Effective Leadership, Motivation
I Beg Your Pardon
Unprofessional hygiene practices
Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism