Complete Video Library

Case Study: Inside Job (employee)

Case Study: Inside Job (employee)

Using company information for personal gain

Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Management, Professionalism

Case Study: Short  Fuse (employee)

Case Study: Short Fuse (employee)

Aggressive and threatening comments on the job

Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Workplace Violence Prevention

Case Study: Suspicion (employee)

Case Study: Suspicion (employee)

Withholding important information

Case Studies Personal Performance Interpersonal Skills, Communication, Compliance, Management, Professionalism

Case Study: The Rivals (manager)

Case Study: The Rivals (manager)

Handling conflict between two employees

Case Studies Leadership, Personal Performance Interpersonal Skills, Communication, Conflict Resolution, Management, Professionalism

Case Study: Using Crude Language in the Workplace

Case Study: Using Crude Language in the Workplace

Stereotyping / Why words matter in the workplace.

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

Community Outreach

Community Outreach

How postings in an office can be considered offensive.

Case Studies Ethics & Compliance Harassment Prevention, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Management, Professionalism, Respect / Respectfulness

Consenting Adults

Consenting Adults

When coworkers begin dating one another

Case Studies Ethics & Compliance Professionalism, Communication, Compliance, Interpersonal Skills

Cyber Bully

Cyber Bully

Bullying through social media is discussed in this case study.

Case Studies Ethics & Compliance, Leadership Abusive Conduct / Bullying, Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management

Dysfunctional Teams

Dysfunctional Teams

Dealing with team conflict

Case Studies Leadership Communication, Change, Interpersonal Skills, Management, Professionalism, Teamwork

Good Enough

Good Enough

Not meeting expectations on the job

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

Grief

Grief

When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.

Case Studies Leadership Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness

Helping Hands

Helping Hands

When there is disagreement on how work gets done

Case Studies Personal Performance Interpersonal Skills, Communication, Effective Leadership, Motivation

I Beg Your Pardon

I Beg Your Pardon

Unprofessional hygiene practices

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Couldn't Help But Overhear

I Couldn't Help But Overhear

Dealing with employees talking about organizing a union

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Deserve It

I Deserve It

Not performing up to expectations

Case Studies Leadership Management, Communication, Interpersonal Skills, Professionalism

I Wish My Manager Would Just...™ Discussion Book (10 pack)

I Wish My Manager Would Just...™ Discussion Book (10 pack)

Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.

How-To Books Leadership Effective Leadership, Collaboration, Management, Professionalism

I'm Fine...Really, I Am!

I'm Fine...Really, I Am!

This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

Case Studies Leadership Management, Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness

Improving Patient Care

Improving Patient Care

Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

Case Studies Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism

Just an Expression

Just an Expression

Dealing with disrespectful comments by coworkers

Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness

Manager Bully

Manager Bully

What to do when you think a coworker is being bullied

Case Studies Ethics & Compliance, Leadership Harassment Prevention, Communication, Compliance, Interpersonal Skills