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Results for Topic: Professionalism

  • Getting Much Sleep?
    #101 ID:254

    Retaliating against an employee who reports misconduct by supervisor

    Video Vignettes Ethics & Compliance Compliance, Communication, Harassment, Management, Professionalism

  • Bury My Heart at Conference Room B™
    #102 ID:65

    Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Professionalism, Leading

  • Everybody Wins: How to Turn Conflict into Collaboration™
    #103 ID:79

    Improve productivity by turning conflict in to collaboration.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Diversity, Management, Professionalism

  • Fearless Facilitation! How to Lead Effective Meetings™
    #104 ID:428

    Just say "NO" to boring and unproductive meetings. Turn your meeting leaders into Fearless Facilitators! They’ll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week’s worth of meetings into a single session. Fearless Facilitators expertly foster participation and make any group session more productive.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Fearless Facilitation!: How to Lead Effective Training
    #105 ID:436

    This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Glad I Could Help: Real Customer Service Situations for Discussion
    #106 ID:119

    Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations. Employees will see the most common internal and external customer service situations, both over the phone and face-to-face.

    Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Integrity Every Day: Real Choices. Right Decisions.
    #107 ID:504

    Develop a safe and ethical environment for patients and their guests.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics, Change, Compliance, Leadership, Professionalism

  • Legal Briefs™ Discipline & Termination - Improving Performance & Reducing Liability
    #108 ID:164

    Help managers legally handle discipline and termination issues

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Harassment & Discrimination - Promoting Respect & Preventing Discrimination
    #109 ID:172

    Give managers the legal knowledge to prevent workplace discrimination.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Harassment, Professionalism

  • Legal Briefs™ Recruiting & Hiring - A Manager's Guide to Staying Out of Court
    #110 ID:180

    Equip managers with the legal skills needed to find and hire the right people.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Substance Abuse - The Manager's Role in Creating & Maintaining a Drug-free Workplace
    #111 ID:188

    Help your managers legally maintain a safe,drug-free work environment.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism

  • Legal Briefs™ Workplace Privacy - Does It Really Exist?
    #112 ID:202

    Promote effective, legal documentation and communication of privacy policies.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Professionalism

  • Legal Briefs™ Workplace Violence - The Legal Role in Keeping Your Workplace Safe
    #113 ID:570

    Provide managers with the legal knowledge to keep the workplace safe.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Compliance, Professionalism

  • Let's T.A.L.K.™: Handling the Difficult Performance Appraisal
    #114 ID:217

    Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

    Off-The-Shelf Video Program (ILT) Leadership Assessing Performance, Communication, Professionalism

  • Life IS a Series of Presentations: Inspire, Inform & Influence. Anytime, Anywhere.
    #115 ID:228

    Improve communications by helping everyone make their point with impact.

    Off-The-Shelf Video Program (ILT) Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Motivation: Dream it. Walk it. Believe it.™
    #116 ID:502

    Through universal principles, interviews with real people and hands-on lessons, employees learn to develop and execute a plan and explore why faith in themselves is critical to reaching their goals.

    Off-The-Shelf Video Program (ILT) Personal Performance Motivation, Change, Communication, Professionalism

  • Open Mind, Open World: Improving Intercultural Interactions™
    #117 ID:469

    Boost productivity by developing cultural capability! In a global economy, cultural misunderstandings can have an immediate, negative impact on business productivity. Open Mind, Open World provides a solid foundation for identifying and understanding basic cultural values and behaviors. Employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism

  • Sales Series: Support the S.A.L.E.™ for Service and Support Professionals
    #118 ID:592

    Designed for service and support professionals! This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    Off-The-Shelf Video Program (ILT) Leadership Sales & Service, Communication, Professionalism

  • The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™
    #119 ID:72

    Equip new and developing managers with must-have coaching skills.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Sales & Service, Professionalism

  • The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™
    #120 ID:351

    This program helps hiring managers take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

    Off-The-Shelf Video Program (ILT) Leadership Management, Change, Professionalism