Search TAG® Library (454 Assets Found)

Results for Learning Path: Personal Performance

  • The Consequences of Sexual Harassment™ (DE Employee)
    #1 ID:2148

    Specific for Delaware State Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Discrimination, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

    New Course

  • ENOUGH!™: The Consequences of Sexual Harassment (eLearning for Employees)
    #2 ID:2062

    Looking for a completely new approach to sexual harassment training? Want to actively engage your employees on key topics such as hostile work environment and quid pro quo? ENOUGH! uses a dramatic story line and interactive learning components to effectively engage learners... to trigger empathy... all while driving home key learning points regarding the deep consequences of workplace sexual harassment. The active bystander concept is also covered.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment Foundational 45 Minutes

  • Courage 2 Coach™
    #3 ID:1711

    Let's face it. Being a manager these days is tough. We've all got a lot on our plate, and there are days when some of the people we manage seem to have a hard time with the concept of "common sense." And, as competitive as the job market is these days…it’s difficult to attract and retain good people. The only thing that works is having the courage to coach.

    Off-The-Shelf Video Programs Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Professionalism

  • ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)
    #4 ID:2094

    When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    Off-The-Shelf Video Programs Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

  • ATTITUDE!™ Resolving Difficult Situations in the Workplace
    #5 ID:2093

    Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

    Off-The-Shelf Video Programs Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

  • Mentoring 201™ - The Next Steps for Success
    #6 ID:2098

    A mentor is one of any organization’s greatest resources. Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase. Mentoring 201 takes a closer look at some key elements of the mentor/mentee relationship that includes: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    Off-The-Shelf Video Programs Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration

  • Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
    #7 ID:1459

    Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.

    Off-The-Shelf Video Programs Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Mentoring 101™  - The Basics
    #8 ID:1752

    When you’re a mentor, you’re really like a coach… someone who can speak from experience… a resource that can give insight, even tips - that will help someone else be successful at what they’re doing. Some organizations have official mentors while others have an informal approach to mentoring. No matter how it happens, as a mentor, you’re filling a vital role to the on-going success of your organization.

    Off-The-Shelf Video Programs Leadership, Personal Performance Coaching & Mentoring, Change, Interpersonal Skills, Leadership, Professionalism, Collaboration

  • It’s Still Not Just About Sex Anymore™: Harassment and Discrimination in the Workplace
    #9 ID:1624

    In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace. Use with employees organization-wide for annual training or new employee orientation.

    eLearning - Classic Ethics & Compliance, Personal Performance Harassment, Compliance, Professionalism, Sexual Harassment, Discrimination, Onboarding Foundational 35 - 40 Minutes

  • Open Mind, Open World: Improving Intercultural Interactions™  eLearning Classic
    #10 ID:898

    The Classic version of this Open Mind, Open World is a self-study program designed to help you improve your global mindset and communication skills as you interact with others from different cultural backgrounds.

    eLearning - Classic Diversity, Inclusion & Respect, Personal Performance Communication, Sales, Interpersonal Skills, Professionalism Intermediate 45 Minutes

  • Conflict 101™
    #11 ID:1830

    Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home. Unfortunately, most of us don't have the tools to resolve conflict in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Conflict 101™ is a new micro-learning program packed with conflict resolution tips and tools.

    Off-The-Shelf Video Programs Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Johnny the Bagger: A True Story of Customer Service™
    #12 ID:140

    Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.

    Off-The-Shelf Video Programs Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism, Onboarding

  • Being Cooperative and Respectful
    #13 ID:400

    How building rapport, sharing credit and keeping a manager informed creates cooperative and respectful behavior.

    Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

  • Conflict Clock™ - eLearning Classic
    #14 ID:1477

    Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. This course was designed to help all employees respond to workplace conflicts successfully! Benefits include: reduced stress and frustration, increased effectiveness, more respect and recognition and increased job and personal satisfaction.

    eLearning - Classic Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills, Professionalism Foundational 35 Minutes

  • WorkSmarts™: How to Get Along, Get Noticed and Get Ahead - eLearning Classic
    #15 ID:795

    Success isn’t just about the job you do—it’s also about how you do it. Communicating effectively, working well with others, staying positive and flexible in the face of change —these are essentials for helping new employees become productive as quickly as possible.

    eLearning - Classic Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership Foundational 30 Minutes

  • Office Politics Is...™
    #16 ID:1805

    Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.

    Discussion Generators Personal Performance Professionalism, Discussion Trigger, Team Builder or Retention Aid, Learning Reinforcement

  • Taking Care of Your Future Is...™
    #17 ID:1422

    Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about what it takes to get your career on track and rolling – a common sense approach to understanding the important things to remember in the workplace.

    Discussion Generators Personal Performance Professionalism, Communication, Motivation, Interpersonal Skills, Discussion Trigger, Energizer or Team Builder, Onboarding, Personal Improvement, Learning Reinforcement

  • Transition to Boss Is...™
    #18 ID:1417

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

  • Discussion Card: Creating a Civil Workplace
    #19 ID:2006

    Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Diversity, Inclusion & Respect, Leadership, Personal Performance Workplace Civility, Diversity, Leadership, Management, Inclusion, Respect, Discussion Trigger, Learning Reinforcement

  • Discussion Card: Resolving Conflict
    #20 ID:2013

    When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

  • Discussion Card: Starting Conversations
    #21 ID:2063

    When it comes to having a tough conversation, just starting is often the most difficult part. These easy-to-use cards provide a simple model (S.P.E.A.K.) along with thought-provoking questions to create a respectful flow of communication. These cards are great for a quick training reminder, reinforcement or as a conversation generator for all employees and managers.

    Discussion Cards Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

  • Discussion Card: Working on Diverse Teams
    #22 ID:1639

    These easy-to-use, straight-to-the-point cards provide a simple model (R.E.S.P.E.C.T.) and questions to address common team issues and areas for improvement. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Leadership, Personal Performance Teamwork, Interpersonal Skills, Leadership, Management, Inclusion, Team Builder, Respect, Training Support, Learning Reinforcement

  • Discussion Card: Working with Integrity
    #23 ID:1786

    These easy-to-use cards provide a simple model (I.N.T.E.G.R.I.T.Y.) along with thought-provoking questions on truth and honesty in the workplace. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Ethics & Compliance, Leadership, Personal Performance Ethics, Leadership, Management, Professionalism, Discussion Trigger, Culture Commitment, Learning Reinforcement

  • Mentoring 201™ The Next Steps for Success (eLearning Classic)
    #24 ID:2125

    Mentoring 201 takes a closer look at some key elements of the mentor/mentee partnership. This course covers the following key points for a meaningful mentoring partnership: planning for a successful discussion, setting goals, identifying career paths and establishing development needs.

    eLearning - Classic Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration Intermediate 25 Minutes

    New Course

  • ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
    #25 ID:2116

    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.

    eLearning - Classic Leadership, Personal Performance Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution, Emotional Intelligence Foundational 40 Minutes

    New Course

  • A Real Team Player. Not!
    #26 ID:2117

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    Video Vignettes Leadership, Personal Performance Personal Improvement, Communication, Leadership, Management, Coaching & Mentoring, Emotional Intelligence

    New Asset

  • A Real Team Player. Not! (Healthcare)
    #27 ID:2121

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    Video Vignettes Leadership, Personal Performance Personal Improvement, Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence

    New Asset

  • Change Is Not in My Vocabulary (Healthcare)
    #28 ID:2122

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    Video Vignettes Leadership, Personal Performance Change, Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence

    New Asset

  • Change Is Not in My Vocabulary...
    #29 ID:2118

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    Video Vignettes Leadership, Personal Performance Change, Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

    New Asset

  • The Boss Who Knows It All… And Then Some!
    #30 ID:2119

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

    New Asset

  • The Boss Who Knows It All… And Then Some! (Healthcare)
    #31 ID:2123

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

    New Asset

  • The “Whatever” Co-Worker…
    #32 ID:2120

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    Video Vignettes Leadership, Personal Performance Leadership, Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

    New Asset

  • The “Whatever” Co-Worker… (Healthcare)
    #33 ID:2124

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    Video Vignettes Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

    New Asset

  • TrainingBriefs™ Accepting Your New Role
    #34 ID:2129

    New Micro-Learning! Being a manager, supervisor or team leader can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. In especially challenging times, keep in mind that you were selected because of your skills and potential that people higher up in the organization recognize in you.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Leading, Leadership, Management, Learning Reinforcement Foundational 9 Minutes

    New Course

  • TrainingBriefs™ Active Listening
    #35 ID:2133

    New Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.

    eLearning - TrainingBriefs™ Personal Performance Communication, Interpersonal Skills, Communication & Influencing, Learning Reinforcement Foundational 5 Minutes

    New Course

  • TrainingBriefs™ Creating a Positive Customer Experience
    #36 ID:2107

    New Micro-Learning! Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Learning Reinforcement Foundational 5 Minutes

    New Course

  • TrainingBriefs™ Kindness Matters
    #37 ID:2149

    New Micro-Learning! Traditionally, kindness has often been considered a weakness in the world of business. Everyone knows you can’t be successful climbing the corporate ladder by being touchy-feely or… even nice, right! Fortunately, being kind has nothing to do with being weak… actually… it has everything to do with strength!

    eLearning - TrainingBriefs™ Personal Performance Workplace Civility, Interpersonal Skills, Professionalism, Culture Commitment, Collaboration, Communication & Influencing, Customer Service, Learning Reinforcement Foundational 5 Minutes

    New Course

  • TrainingBriefs™ Leveraging the Power of Emotional Intelligence
    #38 ID:2137

    New Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).

    eLearning - TrainingBriefs™ Leadership, Personal Performance Collaboration, Communication, Leadership, Management, Emotional Intelligence Intermediate 7 Minutes

    New Course

  • TrainingBriefs™ Responding to Change with Integrity
    #39 ID:2127

    New Micro-Learning! Appreciating change can be very complex, though. And we must acknowledge that how we respond to change has an impact on how things will unfold for us, and those around us. After giving some consideration to your reactions to a specific change, and the probable reasons for your reactions, there are really only four choices for how to respond to change.

    eLearning - TrainingBriefs™ Personal Performance Change, Communication & Influencing, Learning Reinforcement Intermediate 9 Minutes

    New Course

  • TrainingBriefs™ The No…No…No! Boss
    #40 ID:2141

    New Micro-Learning! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence Intermediate 7 Minutes

    New Course

  • TrainingBriefs™ The No…No…No! Boss (For Healthcare)
    #41 ID:2142

    New Micro-Learning! Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

    eLearning - TrainingBriefs™ Leadership, Personal Performance Collaboration, Communication, Emotional Intelligence

    New Course

  • TrainingBriefs™ The Tough Conversation
    #42 ID:2140

    New Micro-Learning! When differences get in the way of peer-to-peer relationships at work, everyone loses. The challenge is that we sometimes expect people to see things the same way we do. And when they don't, we get frustrated, we get angry, or we just get fed up and walk away.

    eLearning - TrainingBriefs™ Personal Performance Communication & Influencing, Conflict Resolution, Problem Resolution Foundational 6 Minutes

    New Course

  • TrainingBriefs™ When Peers Collide
    #43 ID:2105

    New Micro-Learning! The pressures we face in the workplace can put a lot of strain on our relationships with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.

    eLearning - TrainingBriefs™ Personal Performance Interpersonal Skills, Communication, Learning Reinforcement Foundational 5 Minutes

    New Course

  • TrainingBriefs™ Civility Matters
    #44 ID:2091

    New Micro-Learning! In today's fast-paced world, a quick social media post can lead to hurt feelings and lots of lost jobs (maybe even a lawsuit or two). Uncivil actions disrupt the workplace! Why don't we think before we hit the enter button? What happened to the Golden Rule? What has desensitized us to the point we feel we can say or do anything... and without consequence?

    eLearning - TrainingBriefs™ Ethics & Compliance, Personal Performance Workplace Civility, Communication, Professionalism, Learning Reinforcement Foundational 5 Minutes

  • ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning)
    #45 ID:2099

    Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

    eLearning - Classic Leadership, Personal Performance Collaboration, Communication, Interpersonal Skills, Leadership, Emotional Intelligence Foundational 40 Minutes

  • The Consequences of Sexual Harassment™ (NY Employee)
    #46 ID:2101

    Specific for New York State/NYC Sexual Harassment Training Requirements! This course is strategically designed to deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using realistic and dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 50 Minutes

  • The Consequences of Sexual Harassment™ (NY Manager)
    #47 ID:2102

    Specific for New York State/NYC Sexual Harassment Training Requirements! Understanding the deep consequences of workplace sexual harassment is paramount to preventing it. Managers and supervisors are held to a higher legal standard in sexual harassment cases. This interactive course provides the education, guidance and authority to help managers rise to the challenge of preventing, recognizing and reporting sexual harassment in the workplace. When it comes to workplace sexual harassment... enough is enough!

    eLearning - Classic Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

  • Discussion Card: Sexual Harassment Prevention
    #48 ID:2043

    Let's be honest… sexual harassment is still a very real workplace issue. Reinforcing prevention training is key to stopping sexual harassment. These easy-to-use cards provide a simple model (E.N.O.U.G.H.) along with thought-provoking questions on speaking up and stopping sexual harassment. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Ethics & Compliance, Personal Performance Sexual Harassment, Harassment, Professionalism, Discussion Trigger, Learning Reinforcement

  • TrainingBytes® - Who Are You?™
    #49 ID:1495

    “Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

    TrainingBytes® Ethics & Compliance, Personal Performance Professionalism, Compliance, Ethics, Motivation, Interpersonal Skills, Discussion Trigger, Learning Reinforcement, Emotional Intelligence

  • Conflict 101™ (eLearning Classic)
    #50 ID:1832

    If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

    eLearning - Classic Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism Foundational 35 Minutes

  • Courage 2 Coach™ - (eLearning Classic)
    #51 ID:1729

    Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

    eLearning - Classic Leadership, Personal Performance Coaching & Mentoring, Change, Communication, Interpersonal Skills, Management, Professionalism Foundational 35 - 40 Minutes

  • Mentoring 101™ – The Basics (eLearning Classic)
    #52 ID:1776

    A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

    eLearning - Classic Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration Foundational 20 Minutes

  • Kindness Is...™
    #53 ID:1995

    Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.

    Discussion Generators Personal Performance Workplace Civility, Communication, Interpersonal Skills, Professionalism, Culture Commitment, Communication & Influencing, Customer Service, Learning Reinforcement

  • Discussion Card: ATTITUDE! Producing Positive Results
    #54 ID:2096

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Leading, Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence

  • Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success
    #55 ID:780

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism, Coaching & Mentoring Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ - Supporting the Sale
    #56 ID:781

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ for Sales Professionals
    #57 ID:593

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    Off-The-Shelf Video Programs Personal Performance Sales & Service, Communication, Professionalism

  • A.C.E. It!™ How to Solve Tough Workplace Problems
    #58 ID:24

    Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

    Off-The-Shelf Video Programs Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Group or Individual: Which motivates you?
    #59 ID:471

    How cultures from around the world look at motivation differently

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Direct or Indirect: What's Your Route?
    #60 ID:470

    How communication styles differ within cultures and impact decision making and working relationships.

    Video Vignettes Leadership, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Clarify
    #61 ID:258

    The importance of clarifying how a change impacts everyone differently.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate about Change (Dramatic)
    #62 ID:259

    How to ask for information to help feel comfortable with a change; dealing with a dress code change

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Winning the S.A.L.E.™ - An Example
    #63 ID:613

    A practical example of the steps involved in the S.A.L.E. process.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Fitting It All Together
    #64 ID:460

    Remind employees how important they are to the success of the organization. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

    Activities Leadership, Personal Performance Energizer or Team Builder, Energizer, Discussion Trigger

  • Make Your P.O.I.N.T. - Step-By-Step Demo
    #65 ID:225

    A specific example of how to best use the P.O.I.N.T. model to effectively inform,inspire and influence others

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • TrainingBytes® - Achieving Communication Excellence
    #66 ID:358

    Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills.

    TrainingBytes® Personal Performance Communication, Interpersonal Skills, Professionalism

  • A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps
    #67 ID:17

    Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

    Video Introduction Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • A Real Team Player...Not
    #68 ID:44

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing

  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps
    #69 ID:22

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Problem Resolution

  • Stop Telling Me What to Do
    #70 ID:75

    An example of peer-to-peer conflict between a new employee and a seasoned employee

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

  • Establish Commitment
    #71 ID:612

    Discusses how to gain commitment from a client during a sales interaction.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Link to Solutions
    #72 ID:611

    Reviews how to best link a client's needs with solutions.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Playing for Keeps
    #73 ID:465

    Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

    Activities Personal Performance Team Builder, Energizer, Discussion Trigger, Team Builder or Retention Aid, Retention Aid

  • Clarify Change (Resolution)
    #74 ID:457

    Using clarification techniques to feel comfortable with a change in process

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Looking Back
    #75 ID:555

    Quick activity to link past training to future lessons.

    Activities Personal Performance Training Support, Discussion Trigger, Retention Aid

  • TrainingBytes® - Increasing Emotional Intelligence
    #76 ID:366

    Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can interpersonal skills and individual resiliency.

    TrainingBytes® Leadership, Personal Performance Professionalism, Change, Interpersonal Skills, Leadership, Emotional Intelligence

  • Hierarchy or Equality: Do you know where you stand?
    #77 ID:472

    How respect is defined differently in varying cultures around the world

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Defining Your Role and Responsibilities
    #78 ID:557

    A focus on the role of a facilitator in the training room.

    Trainer Resource Leadership, Personal Performance Training Support

  • How Are We Doing?
    #79 ID:551

    Quick gap evaluation of skills related to a training topic

    Activities Leadership, Personal Performance Evaluation, Discussion Trigger, Assessment

  • Resolving Problems
    #80 ID:604

    Helping a sales team member resolve an issue.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

  • Commit to Change (Dramatic)
    #81 ID:260

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Let's Party!
    #82 ID:464

    Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

    Activities Leadership, Personal Performance Training Support, Discussion Trigger, Culture Commitment, Energizer or Team Builder

  • Paths to Success
    #83 ID:547

    Focus on goal-setting for the training session

    Activities Leadership, Personal Performance Motivation, Team Builder, Discussion Trigger, Assessment

  • Bad Apples™: How to Deal with Difficult Attitudes
    #84 ID:48

    Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

    Off-The-Shelf Video Programs Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding

  • Confronting Workplace Conflict™ (for Managers)
    #85 ID:2076

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    Off-The-Shelf Video Programs Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism

  • Everybody Wins: How to Turn Conflict into Collaboration™
    #86 ID:79

    Improve productivity by turning conflict in to collaboration.

    Off-The-Shelf Video Programs Personal Performance Interpersonal Skills, Communication, Diversity, Management, Professionalism

  • Fearless Facilitation! How to Lead Effective Meetings™
    #87 ID:428

    Just say "NO" to boring and unproductive meetings. Turn your meeting leaders into Fearless Facilitators! They’ll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week’s worth of meetings into a single session. Fearless Facilitators expertly foster participation and make any group session more productive.

    Off-The-Shelf Video Programs Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Fearless Facilitation!: How to Lead Effective Training
    #88 ID:436

    This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

    Off-The-Shelf Video Programs Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Glad I Could Help: Real Customer Service Situations for Discussion
    #89 ID:119

    Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations. Employees will see the most common internal and external customer service situations, both over the phone and face-to-face.

    Off-The-Shelf Video Programs Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Invest Time to Build Trust™ (Team Spark Video)
    #90 ID:1632

    Building team confidence and trust helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

    Off-The-Shelf Video Programs Leadership, Personal Performance Energizer or Team Builder, Communication, Team Builder, Discussion Trigger, Teamwork

  • Johnny the Bagger® - Short Version
    #91 ID:923

    This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    Off-The-Shelf Video Programs Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism

  • Life IS a Series of Presentations: Inspire, Inform & Influence. Anytime, Anywhere.
    #92 ID:228

    Improve communications by helping everyone make their point with impact.

    Off-The-Shelf Video Programs Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Motivation: Dream it. Walk it. Believe it.™
    #93 ID:502

    Through universal principles, interviews with real people and hands-on lessons, employees learn to develop and execute a plan and explore why faith in themselves is critical to reaching their goals.

    Off-The-Shelf Video Programs Personal Performance Motivation, Change, Communication, Professionalism

  • Once and For All: Resolving Performance Challenges
    #94 ID:804

    A straightforward, yet entertaining approach to delivering the message that dealing with employee performance challenges is rarely easy or quick. But not taking effective actions can be damaging and more time-consuming—not to mention the lost product

    Off-The-Shelf Video Programs Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

  • Open Mind, Open World: Improving Intercultural Interactions™
    #95 ID:469

    Boost productivity by developing cultural capability! In a global economy, cultural misunderstandings can have an immediate, negative impact on business productivity. Open Mind, Open World provides a solid foundation for identifying and understanding basic cultural values and behaviors. Employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

    Off-The-Shelf Video Programs Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism

  • Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.
    #96 ID:262

    Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.

    Off-The-Shelf Video Programs Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • WorkSmarts™: How to Get Along, Get Noticed and Get Ahead
    #97 ID:403

    Enhance career development by taking initiative and putting common sense into common practice. WorkSmarts™ will encourage employees and supervisors to share ideas, ask questions and interact with others--ultimately promoting job efficiency and satisfaction!

    Off-The-Shelf Video Programs Personal Performance Professionalism, Communication, Motivation, Interpersonal Skills, Leadership, Onboarding

  • Writing for Business Results
    #98 ID:1091

    Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, this program is designed for you.

    Off-The-Shelf Video Programs Personal Performance Interpersonal Skills, Communication, Professionalism

  • Goin’ Through the Motions™ (For Employees)
    #99 ID:965

    Goin’ Through the Motions is a program that both informs employees about repetitive motion illnesses and presents specific actions that will reduce the risk on the job.

    Off-The-Shelf Safety Video Programs Personal Performance, Workplace Safety Repetitive Motion Injury, Workplace Safety & Awareness

  • A Last Chance Option/Termination
    #100 ID:1874

    You’ve clearly communicated expectations, delivered at least a couple of verbal warnings, and even a written warning. If the employee has not yet improved, the next action to take is a last chance option. This could be many things; including another written warning or suspension or time off with pay.

    Video Vignettes Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution