Complete TAG® Library (1822 Assets / 5592 Components)

  • Preparing to PREVAIL!™  (Armed Intruder/Active Shooter Training)

    An armed intruder situation is something few of us have prepared for. And it’s that lack of preparation that raises anxiety…and fear. Training increases our ability to take appropriate action. It gives us a greater sense of preparedness, which will help with anxiety and stress levels - especially during a shooter situation.

    #201 ID:1976 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Closed Captioned
  • PREVAIL!™ In Your Place of Worship (Overview)

    An active shooter event can happen anywhere – even at your place of worship. Incidents of violence taking place at churches have increased dramatically – nearly 2400% since 2009. In the last 10 years alone, there has been a 600% increase in violent events at churches. PREVAIL!™ is designed to help your organization better respond in violent situations involving an armed threat.

    #202 ID:2069 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Closed Captioned
  • PREVAIL!™ Manufacturing or Distribution Facility (Overview)

    An active shooter event can happen anywhere…including manufacturing facilities. Now, you may already be thinking, “it would never happen here... especially in this small town.” The fact is, a little over half of the active shooter events that have occurred in the last 20 years have taken place in locations in which the population is less than 10,000 people. PREVAIL!™ is designed to help your organization better respond in violent situations involving an armed threat.

    #203 ID:2070 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Closed Captioned
  • PREVAIL!™ The OUT Actions™

    Being prepared begins with…accepting the reality that today’s world demands us to be ready for the unexpected. AND… changing the way YOU see your environment. For example, if you’re in a location where there are crowds of people, pay close attention to the space around you. This module covers the principles & techniques of the “3-OUT” PREVAIL! model (GET OUT | LOCK OUT | TAKE OUT).

    #204 ID:1977 Topic: Armed Intruder/Active Shooter Learning Paths: Ethics & Compliance, Workplace Safety Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation Closed Captioned
  • The Oh Series™ Ethics & Transparency

    When it comes to price fixing, bid rotation, bribery... your organization has specific policies prohibiting these illegal behaviors. In this program, we'll look at some examples of Sherman Act/DOJ-related ethical situations that can make a person say “OH?...”

    #205 ID:2016 Topic: Ethics Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Sales, Professionalism, Culture Commitment Closed Captioned
  • The Oh Series™ Everyday Workplace Ethics

    Ethics. It's a small word with a huge impact... both personally and professionally. When we’re faced with a decision that involves right and wrong choices at home or at work, sometimes it's hard to figure out what's the best decision in a given situation.

    #206 ID:2017 Topic: Ethics Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Culture Commitment Closed Captioned
  • TrainingBytes® - Who Are You?™

    “Who are you?” That’s been asked by the greatest minds over the centuries. We’re not going to attempt to answer that universal question, but…we CAN address it as it relates to ourselves at work. We can choose to be a person with purpose. We can choose to be a person of respect. We can choose to look for the positive in others and bring out their best. When you think about what your alternatives are, it can help in making that choice….who you want to be.

    #207 ID:1495 Topic: Professionalism Learning Paths: Ethics & Compliance, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Ethics, Motivation, Interpersonal Skills, Discussion Trigger, Learning Reinforcement, Emotional Intelligence Closed Captioned
  • Conflict 101™ (eLearning Classic)

    If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

    #208 ID:1832 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Course Level: Foundational Seat Time: 35 Minutes
  • Courage 2 Coach™ - (eLearning Classic)

    Effective coaching is the single most important factor in employee development today. Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.

    #209 ID:1729 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Course Level: Foundational Seat Time: 35 - 40 Minutes
  • Mentoring 101™ – The Basics (eLearning Classic)

    A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

    #210 ID:1776 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Course Level: Foundational Seat Time: 20 Minutes
  • Taking TIME to Lead™

    As a supervisor or manager, you’re responsible for yourself and others. Your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.

    #211 ID:2103 Topic: Conflict Resolution Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Leading Course Level: Intermediate Seat Time: 25 Minutes
  • The Oh Series™ Everyday Workplace Ethics (eLearning)

    We’re all faced with making decisions every day. When making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation. It’s important to remember that our decisions can result in actions that have major consequences - for the organization, our customers and for ourselves.

    #212 ID:1987 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Conflict Resolution, Collaboration, Problem Resolution Course Level: Foundational Seat Time: 25 Minutes
  • TrainingBriefs™ Bias and the Brain

    New Micro-Learning! Unconscious bias refers to a bias that we are unaware of, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick decisions from data it gathers and then adding meaning to it.

    #213 ID:2126 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Respect, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Third Party Harassment

    New Micro-Learning! Outside (also known as third party) harassment, especially sexual harassment, can lead to serious legal actions filed against individuals and organizations. Just because they are not employees of your organization does not mean their behaviors are acceptable or legal.

    #214 ID:2041 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Sexual Harassment, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Workplace Inclusion

    New Micro-Learning! Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Diversity is a given. It simply exists. But… creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

    #215 ID:1835 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Team Builder, Respect, Culture Commitment, Teamwork Course Level: Foundational Seat Time: 7 Minutes
  • Kindness Is...™

    Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.

    #216 ID:1995 Topic: Workplace Civility Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism, Culture Commitment, Communication & Influencing, Customer Service, Learning Reinforcement
  • Making A World of Difference in the Workplace™

    It's a given... the workplace is going to be more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully. The bottom line: By better understanding others, YOU can make a world of difference in your organization.

    #217 ID:2060 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Inclusion, Workplace Civility, Learning Reinforcement, Cultural Competency Closed Captioned
  • Making A World of Difference in the Workplace™ (Healthcare)

    The workplace is much more diverse. So your employees, managers and executive team need to know it’s important that they use cultural competency skills to interact and communicate respectfully with patients and their families. The bottom line: By better understanding your patients, YOU can make a world of difference in their lives and within your organization.

    #218 ID:2061 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare Other Topics: Diversity, Inclusion, Workplace Civility, Learning Reinforcement, Cultural Competency Closed Captioned
  • Discussion Card: ATTITUDE! Producing Positive Results

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #219 ID:2096 Topic: Leading Learning Paths: Leadership, Personal Performance Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence
  • Discussion Card: Creating a Respectful & Inclusive Workplace

    These easy-to-use cards provide a simple model (M.E.E.T.) along with thought-provoking questions to create a respectful flow of communication - helping everyone recognize, respond to, and resolve difficult interactions involving diversity and inclusion dynamics. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #220 ID:2044 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect, Discussion Trigger, Problem Resolution, Learning Reinforcement
  • Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    #221 ID:780 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Professionalism, Coaching & Mentoring Course Level: Intermediate Seat Time: 25 minutes
  • Sales Series: Win the S.A.L.E.™ - Supporting the Sale

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    #222 ID:781 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - Classic Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Course Level: Intermediate Seat Time: 25 minutes
  • F.A.I.R. in Action™ for Managers

    Talking about diversity and fairness in the workplace is important; actively managing the challenges and issues that can arise is much more difficult—but critical for maintaining productivity and achieving results.

    #223 ID:918 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Inclusion, Respect Closed Captioned
  • Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Employees)

    Employees are every organization’s first line of defense against sexual harassment. With It’s Not Enough to Know Better, you will help clearly define sexual harassment to your employees, and empower them to act when they recognize inappropriate behavior.

    #224 ID:802 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Abusive Conduct Seat Time: 25 Minutes Closed Captioned
  • What Does She Have That I Don’t? (Employees)

    Vignette shows unwelcome physical behavior such as sitting on a person’s lap, blocking normal work or movement, pats, or pinching.

    #225 ID:819 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Closed Captioned
  • Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Managers)

    Managers are held to a higher legal standard in sexual harassment cases, thus the need for this specialized version of It’s Not Enough to Know Better - providing the education, guidance and authority to help managers rise to the challenge of prevention in the workplace!

    #226 ID:803 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment, Abusive Conduct Seat Time: 25 Minutes Closed Captioned
  • Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work™

    This program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

    #227 ID:767 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned
  • Preventing Workplace Bullying: Manager's Module

    A module specifically created for managers covering the bullying topic and how to address and prevent it in the workplace.

    #228 ID:773 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Leadership, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Compliance, Harassment, Leadership, Management, Professionalism Closed Captioned
  • Who Gave Them My Address?

    This vignette covers union mailers and home visits. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    #229 ID:718 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Management
  • Sales Series: Win the S.A.L.E.™ for Sales Professionals

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    #230 ID:593 Topic: Sales & Service Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Closed Captioned
  • Workplace Bullying: The School Principal

    A teacher takes necessary steps. Review Organizational Polices, Document actions and responses, Involve HR or management, Formalize complaint.

    #231 ID:771 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Ethics, Harassment, Professionalism Closed Captioned
  • A.C.E. It!™ How to Solve Tough Workplace Problems

    Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

    #232 ID:24 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Group or Individual: Which motivates you?

    How cultures from around the world look at motivation differently

    #233 ID:471 Topic: Communication Learning Paths: Diversity, Inclusion & Respect, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • Direct or Indirect: What's Your Route?

    How communication styles differ within cultures and impact decision making and working relationships.

    #234 ID:470 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • I'll Let That One Slide

    How stereotyping negatively impacts trust and working relationships

    #235 ID:234 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • I Just Can't Risk It

    This short video shows the importance of holding a peer manager accountable to an organization's non-retaliation policy.

    #236 ID:151 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • Clarify

    The importance of clarifying how a change impacts everyone differently.

    #237 ID:258 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Welcome to the Real World

    Spreading false information about a competitor to gain an advantage.

    #238 ID:27 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate about Change (Dramatic)

    How to ask for information to help feel comfortable with a change; dealing with a dress code change

    #239 ID:259 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect

    Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.

    #240 ID:711 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - Classic Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism, Culture Commitment, Conflict Resolution, Communication & Influencing Course Level: Intermediate Seat Time: 30 - 45 minutes
  • Winning the S.A.L.E.™ - An Example

    A practical example of the steps involved in the S.A.L.E. process.

    #241 ID:613 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales
  • Workplace Bullying: Stand Up for Others

    A coworker stands up for another coworker who is bullied by an employee of another company (vendor).

    #242 ID:770 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment, Professionalism Closed Captioned
  • Come On Out to the Meeting (Union Meeting)

    This vignette covers a situation in which employees are invited to union meetings. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    #243 ID:715 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Management
  • She's Old News; He's Too Green

    Impact of age bias on workplace relationships and team productivity.

    #244 ID:232 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • I Will if You Will...

    A very effective and to-the-point vignette that deals with anti-gay behavior in the workplace.

    #245 ID:267 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Diversity, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • Workplace Bullying via Social Media/Email

    An employee shares her story about co-worker bullying by teasing her about her weight.

    #246 ID:769 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment, Interpersonal Skills, Professionalism Closed Captioned
  • Fitting It All Together

    Remind employees how important they are to the success of the organization. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

    #247 ID:460 Topic: Energizer or Team Builder Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Energizer, Discussion Trigger
  • It's Not That Big of a Deal

    Promoting the value of mandatory training; reinforcing consistent ethical behavior. This vignette features an interaction between an employee and her supervisor - in which the employee is trying to get off the hook for compliance training.

    #248 ID:153 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management Closed Captioned
  • Make Your P.O.I.N.T. - Step-By-Step Demo

    A specific example of how to best use the P.O.I.N.T. model to effectively inform,inspire and influence others

    #249 ID:225 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • TrainingBytes® - Achieving Communication Excellence

    Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills.

    #250 ID:358 Topic: Communication Learning Path: Personal Performance Type: TrainingBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • Preparing for The Three-Dimensional Interview

    Preparing to conduct an effective interview

    #251 ID:347 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Professionalism Closed Captioned
  • A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps

    Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

    #252 ID:17 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Profit is Not a Dirty Word: What Community Colleges Must Do for a Sustainable Future

    Executive brief for community college leaders and HR professionals in the education industry on the controversial topic of profit.

    #253 ID:721 Topic: Change Learning Paths: Leadership, Workplace Safety Type: Trainer Resource Other Topics: Management
  • Once Upon a Leader™

    Reinforce timeless leadership principles with this animated video program.

    #254 ID:505 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Government Other Topics: Change, Diversity, Ethics, Motivation, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Workplace Bullying Example in Healthcare Setting

    Female shares her story about the head nurse bullying the newer nurse.

    #255 ID:768 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Workplace Safety Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Compliance, Harassment, Management, Professionalism Closed Captioned
  • A Real Team Player...Not

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    #256 ID:44 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing Closed Captioned
  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    #257 ID:22 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Leadership, Problem Resolution Closed Captioned
  • It's the Law™ - Program Introduction

    Explains the responsibility of managers to know the law and how it applies in their workplace

    #258 ID:131 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Compliance, Ethics, Harassment, Leadership, Management, New Supervisor Closed Captioned
  • Hey, It's on the Radio

    Clarifies free speech in the workplace; how lyrics heard on a radio in a common work area can be offensive.

    #259 ID:121 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Communicate Information

    Learn how to properly and appropriately communicate sensitive information (like layoffs) that impact a work team.

    #260 ID:244 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Just Some Good Clean Fun with M.E.E.T. Resolution

    When humor in the workplace becomes inappropriate - teasing that leads to hazing. This video shows how quickly 'having fun' can turn to harassment.

    #261 ID:273 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    #262 ID:698 Topic: Assessing Performance Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Course Level: Intermediate Seat Time: 40 Minutes
  • Stop Telling Me What to Do

    An example of peer-to-peer conflict between a new employee and a seasoned employee

    #263 ID:75 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Professionalism Closed Captioned
  • It's the Law™: The Legal Side of Management

    In the effort to prevent employee lawsuits, are your managers assets or liabilities? By providing them the knowledge and tools to handle workplace issues effectively, this program turns managers into a frontline defense against costly litigation.

    #264 ID:139 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism Closed Captioned
  • Sexual Harassment: It Can Happen Here™

    Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.

    #265 ID:284 Topic: Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Government Other Topics: Communication, Management, Professionalism, Sexual Harassment, Abusive Conduct Closed Captioned
  • Be Careful What You Say

    Providing accurate information even if you are asked to stretch the truth.

    #266 ID:34 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Integrity Every Day: Real Choices. Right Decisions.™

    As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

    #267 ID:708 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Change, Compliance, Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Establish Commitment

    Discusses how to gain commitment from a client during a sales interaction.

    #268 ID:612 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales
  • Myth: I Don't Know How to Do It

    The perspective that leaders can identify their core values and make daily decisions based on them.

    #269 ID:62 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Link to Solutions

    Reviews how to best link a client's needs with solutions.

    #270 ID:611 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • I Don't Have Time

    Maintaining accurate patient records even when time is short

    #271 ID:580 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Professionalism Closed Captioned
  • Playing for Keeps

    Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

    #272 ID:465 Topic: Team Builder Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Energizer, Discussion Trigger, Team Builder or Retention Aid, Retention Aid
  • Saturday's Just Another Day

    When personal goals negatively impact team members; how generational differences impact views of work/life balance

    #273 ID:100 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • Probe for a Negative Example

    Example of interview question and candidate response to prompt probing question

    #274 ID:453 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Clarify Change (Resolution)

    Using clarification techniques to feel comfortable with a change in process

    #275 ID:457 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Looking Back

    Quick activity to link past training to future lessons.

    #276 ID:555 Topic: Training Support Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Retention Aid
  • TrainingBytes® - Increasing Emotional Intelligence

    Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can interpersonal skills and individual resiliency.

    #277 ID:366 Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Interpersonal Skills, Leadership, Emotional Intelligence Closed Captioned
  • Getting Much Sleep?

    Retaliating against an employee who reports misconduct by supervisor

    #278 ID:254 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned
  • Hierarchy or Equality: Do you know where you stand?

    How respect is defined differently in varying cultures around the world

    #279 ID:472 Topic: Communication Learning Paths: Diversity, Inclusion & Respect, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • That Wasn't a Smart Thing to Do...

    Frequently cornering a coworker; isolation and intimidation. A good look at how intimidation might lead to more.

    #280 ID:54 Topic: Workplace Violence Prevention Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment, Leadership, Professionalism Closed Captioned
  • Coaching Moment 1 (Sales Coaching)

    Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

    #281 ID:602 Topic: Sales & Service Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Communication, Sales, Leadership Closed Captioned
  • Defining Your Role and Responsibilities

    A focus on the role of a facilitator in the training room.

    #282 ID:557 Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Trainer Resource
  • It's Just a Card, Right?

    This vignette covers union authorization card signing. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    #283 ID:714 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Management
  • Just Keep It to Ourselves

    Destroying documents contrary to the organization's document retention policy.

    #284 ID:32 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Just Tell Them I'm Not Here

    Discusses implications of asking an employee to lie for you. If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not!

    #285 ID:148 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • The Extraordinary Leader - You Can Make An Extraordinary Difference

    Review of the keys to becoming an extraordinary leader and why it is important.

    #286 ID:87 Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Take Action

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    #287 ID:246 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Myth: I Don't Need to Be a Leader

    The perspective that as a leader you promote and protect your own values.

    #288 ID:61 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading Closed Captioned
  • How Are We Doing?

    Quick gap evaluation of skills related to a training topic

    #289 ID:551 Topic: Evaluation Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Assessment
  • Resolving Problems

    Helping a sales team member resolve an issue.

    #290 ID:604 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales, Problem Resolution Closed Captioned
  • Commit to Change (Dramatic)

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    #291 ID:260 Topic: Change Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Illegal Harassment

    Promotes the responsibility of manager to communicate harassment policies and handle any harassment issues immediately

    #292 ID:133 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect Closed Captioned
  • Is This Any Way to Run a Hospital?

    Dealing with culturally-insensitive remarks

    #293 ID:419 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect Closed Captioned
  • Let's Party!

    Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

    #294 ID:464 Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Culture Commitment, Energizer or Team Builder
  • Paths to Success

    Focus on goal-setting for the training session

    #295 ID:547 Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Activities Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Team Builder, Discussion Trigger, Assessment
  • You Guys Just Figure It Out

    Making time to guide ethical behavior when faced with competing priorities

    #296 ID:152 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • After the Hire: Retaining Good Employees

    Hiring good employees is never easy. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This program focuses on how to keep your best employees loyal to your organization.

    #297 ID:805 Topic: Hiring & Recruiting Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Management, Retention Aid, New Supervisor Seat Time: 24 Minutes
  • Bad Apples™: How to Deal with Difficult Attitudes

    Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

    #298 ID:48 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding Closed Captioned
  • Bury My Heart at Conference Room B™

    Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

    #299 ID:65 Topic: Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Confronting Workplace Conflict™ (for Managers)

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    #300 ID:2076 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned