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Results for Learning Path: Personal Performance

  • Conflict 101™ - The Flight Response
    #121 ID:1963

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Freeze Response
    #122 ID:1964

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Consensus Building
    #123 ID:427

    Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.

    Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • Courage 2 Coach™ - Coaching is Positive
    #124 ID:1723

    We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Leadership, Professionalism

  • Courage 2 Coach™ - Coaching to Empower
    #125 ID:1724

    One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Professionalism

  • Courage 2 Coach™ - Coaching to Motivate
    #126 ID:1725

    When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

  • Courage 2 Coach™ - Coaching to Specific Issues
    #127 ID:1726

    Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

  • Dealing With a Difference of Opinion
    #128 ID:423

    Differences of opinion, if not managed effectively, sometimes cause participants to behave in less than desirable ways. Whatever the causes of disruptive behaviors, they need to be managed or your meeting will spin out of control.

    Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • Dealing with Sensitive Comments
    #129 ID:432

    Responding to disparaging remarks during a training session

    Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

  • Documenting the Discussion/Actions
    #130 ID:1872

    When dealing with a performance challenge from this point forward creating written notes regarding your conversations becomes critical.

    Video Vignettes Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

  • Don't Sweat It
    #131 ID:33

    Handling reports of violations (confidential information).

    Video Vignettes Personal Performance Ethics, Compliance, Leadership, Professionalism

  • Dream It!
    #132 ID:1838

    If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.

    Video Vignettes Personal Performance Motivation, Change, Communication, Professionalism

  • Evaluate Options and Select a Workable Solution
    #133 ID:20

    How to best evaluate solution-based options.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Evaluating Performance Challenges
    #134 ID:1867

    When evaluating performance challenges, don’t assume anything! Do your homework and get the all the facts you can. Have personal knowledge of the performance issue. Don’t rely on allegations, rumors or information provided to you.

    Video Vignettes Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

  • Half Full or Half Empty?
    #135 ID:360

    Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

    Video Vignettes Personal Performance Professionalism, Change, Communication, Interpersonal Skills, Emotional Intelligence

  • Handling an Off-Topic Conversation
    #136 ID:424

    Dealing with an off-topic conversation during a meeting

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • Have a Plan, Work the Plan
    #137 ID:367

    Planning and organizing for results.

    Video Vignettes Personal Performance Professionalism, Change, Motivation

  • High Risk or Low Risk: What's your comfort level?
    #138 ID:473

    How uncertainty and ambiguity impacts work decisions and team relationships

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Involve Your Audience
    #139 ID:222

    How to inspire and influence others to communicate effectively by involving them

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • It Takes a Team!
    #140 ID:371

    Working with others to achieve results; making meetings effective

    Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills