Search TAG® Library (455 Assets Found)

Results for Learning Path: Personal Performance

  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)
    #101 ID:1475

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    Video Vignettes Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills

  • Cell Phones, Pagers, Etc.
    #102 ID:434

    Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

  • Challenging a Learning Point
    #103 ID:433

    Handling an objection to a key content point during a training session.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

  • Change Is Not in My Vocabulary
    #104 ID:45

    Dealing with a coworker who is resistant to change.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Collaboration

  • Change Is Not in My Vocabulary (Healthcare)
    #105 ID:2122

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    Video Vignettes Leadership, Personal Performance Change, Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence

  • Change Is Not in My Vocabulary...
    #106 ID:2118

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    Video Vignettes Leadership, Personal Performance Change, Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

  • Clarify Change (set-up)
    #107 ID:407

    Using clarification techniques to feel comfortable with a change in process

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Clarify Goals and Identify Concerns
    #108 ID:19

    The importance of knowing what you want to achieve in order to solve problems.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Communication & Influencing

  • Commit to Change (set-up)
    #109 ID:411

    How to gain commitment for a change

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate about Change (resolution)
    #110 ID:410

    The importance of communication when dealing with change

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate About Change (Set-Up)
    #111 ID:409

    The importance of communication when dealing with change.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate and Listen
    #112 ID:401

    How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

    Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

  • Conflict 101™ - The Fight Response
    #113 ID:1962

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Flight Response
    #114 ID:1963

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Freeze Response
    #115 ID:1964

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Consensus Building
    #116 ID:427

    Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.

    Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • Courage 2 Coach™ - Coaching is Positive
    #117 ID:1723

    We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Leadership, Professionalism

  • Courage 2 Coach™ - Coaching to Empower
    #118 ID:1724

    One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Professionalism

  • Courage 2 Coach™ - Coaching to Motivate
    #119 ID:1725

    When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

  • Courage 2 Coach™ - Coaching to Specific Issues
    #120 ID:1726

    Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism