Search TAG® Library (455 Assets Found)

Results for Learning Path: Personal Performance

  • Link to Solutions
    #61 ID:611

    Reviews how to best link a client's needs with solutions.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Playing for Keeps
    #62 ID:465

    Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

    Activities Personal Performance Team Builder, Energizer, Discussion Trigger, Team Builder or Retention Aid, Retention Aid

  • Clarify Change (Resolution)
    #63 ID:457

    Using clarification techniques to feel comfortable with a change in process

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Looking Back
    #64 ID:555

    Quick activity to link past training to future lessons.

    Activities Personal Performance Training Support, Discussion Trigger, Retention Aid

  • TrainingBytes® - Increasing Emotional Intelligence
    #65 ID:366

    Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can interpersonal skills and individual resiliency.

    TrainingBytes® Leadership, Personal Performance Professionalism, Change, Interpersonal Skills, Leadership, Emotional Intelligence

  • Hierarchy or Equality: Do you know where you stand?
    #66 ID:472

    How respect is defined differently in varying cultures around the world

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Defining Your Role and Responsibilities
    #67 ID:557

    A focus on the role of a facilitator in the training room.

    Trainer Resource Leadership, Personal Performance Training Support

  • How Are We Doing?
    #68 ID:551

    Quick gap evaluation of skills related to a training topic

    Activities Leadership, Personal Performance Evaluation, Discussion Trigger, Assessment

  • Resolving Problems
    #69 ID:604

    Helping a sales team member resolve an issue.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

  • Commit to Change (Dramatic)
    #70 ID:260

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Let's Party!
    #71 ID:464

    Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

    Activities Leadership, Personal Performance Training Support, Discussion Trigger, Culture Commitment, Energizer or Team Builder

  • Paths to Success
    #72 ID:547

    Focus on goal-setting for the training session

    Activities Leadership, Personal Performance Motivation, Team Builder, Discussion Trigger, Assessment

  • Bad Apples™: How to Deal with Difficult Attitudes
    #73 ID:48

    Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

    Off-The-Shelf Video Programs Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding

  • Confronting Workplace Conflict™ (for Managers)
    #74 ID:2076

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    Off-The-Shelf Video Programs Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism

  • Everybody Wins: How to Turn Conflict into Collaboration™
    #75 ID:79

    Improve productivity by turning conflict in to collaboration.

    Off-The-Shelf Video Programs Personal Performance Interpersonal Skills, Communication, Diversity, Management, Professionalism

  • Fearless Facilitation! How to Lead Effective Meetings™
    #76 ID:428

    Just say "NO" to boring and unproductive meetings. Turn your meeting leaders into Fearless Facilitators! They’ll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week’s worth of meetings into a single session. Fearless Facilitators expertly foster participation and make any group session more productive.

    Off-The-Shelf Video Programs Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Fearless Facilitation!: How to Lead Effective Training
    #77 ID:436

    This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

    Off-The-Shelf Video Programs Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Glad I Could Help: Real Customer Service Situations for Discussion
    #78 ID:119

    Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations. Employees will see the most common internal and external customer service situations, both over the phone and face-to-face.

    Off-The-Shelf Video Programs Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Invest Time to Build Trust™ (Team Spark Video)
    #79 ID:1632

    Building team confidence and trust helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

    Off-The-Shelf Video Programs Leadership, Personal Performance Energizer or Team Builder, Communication, Team Builder, Discussion Trigger, Teamwork

  • Johnny the Bagger® - Short Version
    #80 ID:923

    This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    Off-The-Shelf Video Programs Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism