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Results for Learning Path: Personal Performance

  • Mentoring 101™ – The Basics (eLearning Classic)
    #41 ID:1776

    A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

    eLearning - Classic Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration Foundational 20 Minutes

  • Kindness Is...™
    #42 ID:1995

    Kindness is a virtue. You might have heard that saying before. It's especially true when working, serving or managing others. Based on the work of Barbara Glanz, Hall of Fame Speaker, this thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of being kind and civil to one another.

    Discussion Generators Personal Performance Workplace Civility, Communication, Interpersonal Skills, Professionalism, Culture Commitment, Communication & Influencing, Customer Service, Learning Reinforcement

  • Discussion Card: ATTITUDE! Producing Positive Results
    #43 ID:2096

    We've all faced a difficult employee. Tackling tough situations often means taking a step back and thinking through the issue. Remember, conflict can be reduced and misunderstandings addressed or prevented when we take the time to deal with a bad attitude . These easy-to-use cards provide a simple model (A.T.T.I.T.U.D.E.) along with thought-provoking questions to create a respectful flow of communication - helping leaders, managers and supervisors address individual or team attitude issues. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Leading, Leadership, Management, Team Builder or Retention Aid, Assessing Performance, New Supervisor, Learning Reinforcement, Emotional Intelligence

  • Sales Series: Win the S.A.L.E.™ - Coaching for Sales Success
    #44 ID:780

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism, Coaching & Mentoring Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ - Supporting the Sale
    #45 ID:781

    Designed for service and support professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    eLearning - Classic Personal Performance Sales & Service, Communication, Professionalism Intermediate 25 minutes

  • Sales Series: Win the S.A.L.E.™ for Sales Professionals
    #46 ID:593

    Designed for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.

    Off-The-Shelf Video Programs Personal Performance Sales & Service, Communication, Professionalism

  • A.C.E. It!™ How to Solve Tough Workplace Problems
    #47 ID:24

    Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more. Individuals or teams can solve any problem once and for all when they learn to A.C.E. It!

    Off-The-Shelf Video Programs Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Group or Individual: Which motivates you?
    #48 ID:471

    How cultures from around the world look at motivation differently

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Direct or Indirect: What's Your Route?
    #49 ID:470

    How communication styles differ within cultures and impact decision making and working relationships.

    Video Vignettes Leadership, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Clarify
    #50 ID:258

    The importance of clarifying how a change impacts everyone differently.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate about Change (Dramatic)
    #51 ID:259

    How to ask for information to help feel comfortable with a change; dealing with a dress code change

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Winning the S.A.L.E.™ - An Example
    #52 ID:613

    A practical example of the steps involved in the S.A.L.E. process.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Fitting It All Together
    #53 ID:460

    Remind employees how important they are to the success of the organization. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

    Activities Leadership, Personal Performance Energizer or Team Builder, Energizer, Discussion Trigger

  • Make Your P.O.I.N.T. - Step-By-Step Demo
    #54 ID:225

    A specific example of how to best use the P.O.I.N.T. model to effectively inform,inspire and influence others

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • TrainingBytes® - Achieving Communication Excellence
    #55 ID:358

    Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills.

    TrainingBytes® Personal Performance Communication, Interpersonal Skills, Professionalism

  • A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps
    #56 ID:17

    Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

    Video Introduction Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • A Real Team Player...Not
    #57 ID:44

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing

  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps
    #58 ID:22

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Problem Resolution

  • Stop Telling Me What to Do
    #59 ID:75

    An example of peer-to-peer conflict between a new employee and a seasoned employee

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

  • Establish Commitment
    #60 ID:612

    Discusses how to gain commitment from a client during a sales interaction.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales