Complete TAG® Library (1846 Assets / 5649 Components)

  • Get the Whole Picture™: Asking Probing Questions in a Behavior-based Interview
    #321 ID:454

    Discover an interviewing approach that will help your organization prevent high turnover, eliminate unnecessary training and avoid damaging lawsuits.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Leadership, Hiring & Recruiting

  • Glad I Could Help: Real Customer Service Situations for Discussion
    #322 ID:119

    Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations. Employees will see the most common internal and external customer service situations, both over the phone and face-to-face.

    Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • I Wish My Manager Would Just...™
    #323 ID:455

    Employees speaking out about what their managers could do to help them be successful. A fantastic look into what employees are really thinking about their manager/supervisor relationship.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Professionalism, Teamwork, Collaboration, Communication & Influencing

  • Integrity Every Day: Real Choices. Right Decisions.
    #324 ID:504

    Develop a safe and ethical environment for patients and their guests.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics, Change, Compliance, Leadership, Professionalism

  • Invest Time to Build Trust™ (Team Spark Video)
    #325 ID:1632

    Building team confidence and trust helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Energizer or Team Builder, Communication, Team Builder, Discussion Trigger, Teamwork

  • Johnny the Bagger® - Short Version
    #326 ID:923

    This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism

  • Legal Briefs™ Discipline & Termination - Improving Performance & Reducing Liability
    #327 ID:164

    Help managers legally handle discipline and termination issues

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Family and Medical Leave Act: What Every Manager Should Know
    #328 ID:1499

    The intent of the Family & Medical Leave Act (FMLA) is to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. Trying to decipher the in's and out's of the law can be a challenge. This program gives you a better understanding of the FMLA.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management

  • Legal Briefs™ Harassment & Discrimination - Promoting Respect & Preventing Discrimination
    #329 ID:172

    Give managers the legal knowledge to prevent workplace discrimination.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Harassment, Professionalism

  • Legal Briefs™ Recruiting & Hiring - A Manager's Guide to Staying Out of Court
    #330 ID:180

    Equip managers with the legal skills needed to find and hire the right people.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Substance Abuse - The Manager's Role in Creating & Maintaining a Drug-free Workplace
    #331 ID:188

    Help your managers legally maintain a safe,drug-free work environment.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism

  • Legal Briefs™ The ADA: Tough Questions & Straight Answers
    #332 ID:1398

    New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management

  • Legal Briefs™ Workplace Privacy - Does It Really Exist?
    #333 ID:202

    Promote effective, legal documentation and communication of privacy policies.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Professionalism

  • Legal Briefs™ Workplace Violence - The Legal Role in Keeping Your Workplace Safe
    #334 ID:570

    Provide managers with the legal knowledge to keep the workplace safe.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Compliance, Professionalism

  • Let's T.A.L.K.™: Handling the Difficult Performance Appraisal
    #335 ID:217

    Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

    Off-The-Shelf Video Program (ILT) Leadership Assessing Performance, Communication, Professionalism

  • Life IS a Series of Presentations: Inspire, Inform & Influence. Anytime, Anywhere.
    #336 ID:228

    Improve communications by helping everyone make their point with impact.

    Off-The-Shelf Video Program (ILT) Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • M.E.E.T. Zero Tolerance: Enforcing Zero Tolerance with Fairness and Respect
    #337 ID:241

    Enforce zero-tolerance policies with fairness and respect

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Communication, Harassment, Leadership, Professionalism, Inclusion, Respect

  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Comments
    #338 ID:1272

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our words and actions can lead to serious conflict in the workplace. This short tackles inappropriate expressions, joking in the workplace and cross-cultural miscommunication.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Compliance, Interpersonal Skills, Inclusion, Cultural Competency

  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Thoughts
    #339 ID:1273

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our thoughts (and even actions) can lead to serious conflict in the workplace. This program tackles hidden biases, inappropriate assumptions, diversity moments, sexual orientation and differences in organizational culture.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Compliance, Interpersonal Skills, Inclusion, Cultural Competency

  • Managing Generations: M.E.E.T. for Respect in the Workplace™
    #340 ID:587

    Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges